2013 FORD ESCAPE Complaints

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 60 MPH, THE TEMPERATURE GAUGE INCREASED AND WHITE SMOKE EMERGED FROM THE ENGINE COMPARTMENT. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND ADDED COOLANT. THE VEHICLE RETURNED TO NORMAL FOR A FEW MINUTES, BUT THEN BEGAN SMOKING AGAIN. ALSO, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO REPLACED A LINE BETWEEN THE RADIATOR AND THE ENGINE; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO NORTHSIDE FORD (12300 SAN PEDRO AVE, SAN ANTONIO, TX 78216) WHERE IT WAS DETERMINED THAT THERE WAS AN ENGINE COOLANT LEAK. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.

MY CAR CONSTANTLY STALLS. IT STALLED PERIODICALLY BUT I THOUGHT WELL MAYBE IT'S WAS BECAUSE OF HOW HOT IT WAS OUTSIDE. BUT THAT IT'S THE CASE. I CAN BE AT A LIGHT STOPPED, DRIVING DOWN THE STREET/EXPRESSWAY AND IT'LL START TO LOSE STUTTER AND STALL OUT WITH ONLY THE BATTERY LIGHT AND OIL LAMP LIGHT COMING ON. SOMETIMES ITLL START RIGHT BACK UP OTHERS IT HAS IT SIT AND COOL DOWN. EVEN THO MY ENGINE ISN'T READING HOT OR ANYTHING ALONG THOSE LINES. EVERYTHING READS FINE. I'VE TAKEN TO MULTIPLE SHOPS AND FINALLY JUST 5 DAYS AGO TO A FORD DEALER WHO HAD MY CAR FOR ALMOST 3 DAYS AND ALL HE COULD SAY IS IT LOOKS LIKE I COULD POSSIBLY HAVE A CRACKED WATER PUMP! THEY NEED TO DO SOMETHING FOR US WITH THE 1.6 IT SEEMS TO BE THE SAME EXACT THING GOING ON WITH THE 2.0. TODAY WHEN MY CAR STALLED MY OIL DIPSTICK WAS SMOKING

THE VEHICLE RANDOMLY STALLS, WITH ENGINE COMPLETELY SHUTTING OFF, WHILE THE VEHICLE IS MOVING. THE STALLING OCCURS WHILE THE VEHICLE IS BRAKING, OR SLOWING DOWN WHILE DRIVING ON CITY STREETS, AND I HAVE TO COMPLETELY STOP THE VEHICLE, PUT IT IN PARK, AND THEN RESTART THE VEHICLE. IT HAS OCCURRED SEVERAL TIMES WITH OTHER VEHICLES BEHIND ME, CAUSING THEM TO HAVE TO HIT THEIR BRAKES AND STOP AS WELL. I TOOK THE CAR INTO THE FORD DEALERSHIP WHERE IT TOOK THEM A DAY AND A HALF TO DIAGNOSE THAT IT WAS AN EVAPORATIVE PURGE VALVE THAT WAS STICKING OPEN. THE REPAIR COST CAME TO $629.97, PLUS $68.86 FOR A RENTAL CAR. THE VEHICLE RAN FOR ABOUT 1.5 MONTHS WITH NO PROBLEMS, BUT IS NOW STALLING AGAIN WITH THE EXACT SAME SYMPTOMS AS BEFORE.

WHILE DRIVING DOWN THE HIGHWAY ( US 82 IN TEXAS), THERE WERE FLAMES SEEN COMING FROM UNDERNEATH THE VEHICLE. A SEPARATE VEHICLE PULLED UP BESIDE OUR 2013 FORD ESCAPE, AND YELLED THAT THE CAR WAS ON FIRE. MY SON QUICKLY PULLED OVER, AND HE AND HIS MOTHER QUICKLY GOT OUT OF THE VEHICLE AND BACKED AWAY FROM IT. A FIRE TRUCK CAME AND PUT OUT THE FIRE, BUT THE CAR IS A TOTAL LOSS. MY WIFE WAS ALSO TREATED FOR SMOKE INHALATION ON SITE, AND LATER HAD TO GO TO THE HOSPITAL BECAUSE SHE WAS STILL HAVING PROBLEMS BREATHING. I HAVE CHECKED THE VIN ON OUR VEHICLE, BUT THERE WAS NO RECALL ON OUR VIN. AFTER RESEARCH, I SEE THAT THERE HAS BEEN OTHER FIRE ISSUES WITH OTHER VINS. I BELIEVE OUR SITUATION NEEDS TO BE LOOKED AT, BECAUSE THE RECALL MAY NEED TO BE EXPANDED. WE ARE CURRENTLY UPSIDE DOWN ON OUR CAR NOTE, AND WILL LOOSE ABOUT $4,000 OUT OF POCKET. I BELIEVE OUR ISSUE COULD BE RELATED TO ISSUES OTHERS HAVE HAD WITHIN THE RECALLED VIN'S. THIS HAPPENED ON FRIDAY NOVEMBER 15TH NEAR SHERMAN, TEXAS.

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING 30 MPH, THE LOW ENGINE COOLANT WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE ENGINE NEEDED TO BE REPLACED. THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 85,000.

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT MENTIONED THAT THE WATER PUMP BEGAN TO FAIL AND WAS REPLACED BY AN INDEPENDENT MECHANIC. THE WATER PUMP CONTINUED TO FAIL AND THE CONTACT DISCOVERED NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING); HOWEVER, THE VIN WAS NOT INCLUDED IN THE RECALL. THE CONTACT ALSO STATED THAT ANTI-FREEZE SLOWLY LEAKED FROM THE ENGINE, WHICH THEN LEAKED INTO THE CYLINDER CRACK. THE CONTACT TOOK THE VEHICLE TO GARY SMITH FORD (1 BEAL PKWY NW, FORT WALTON BEACH, FL 32548, (888) 814-7437) WHERE THEY REPLACED THE LONG BLOCK (ENGINE). THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND A COMPLAINT WAS FILED. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 70,000.

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. AFTER DEPRESSING THE ACCELERATOR PEDAL WHILE THE VEHICLE WAS IDLING, THE VEHICLE STALLED AND SHUT OFF WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE TO WALNUT CREEK FORD (1800 N MAIN ST, WALNUT CREEK, CA 94596, (925) 932-2900) WHERE IT WAS DIAGNOSED, BUT NO FAILURE WAS LOCATED. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 15V813000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 55,000.

VEHICLE WAS TAKEN TO A FORD DEALERSHIP IN FAYETTEVILLE, NC TO HAVE SEVERAL RECALLS FIXED INCLUDING THE "13S12 RISK OF LOCALIZED OVERHEATING OF THE ENGINE CYLINDER HEAD THAT MAY LEAD TO OIL LEAK FIRES" IN JANUARY 2018. IN NOVEMBER 2018 THE VEHICLE WAS TAKEN TO ANOTHER FORD DEALERSHIP IN SOUTHERN PINES, NC DUE TO THE ENGINE OVERHEATING WHILE THE VEHICLE HAD DRIVEN ABOUT 10 FEET OUT OF MY DRIVEWAY. I WAS TOLD IT WAS ONLY LOW ON COOLANT AND WHEN I EXPLAINED THE PREVIOUS ISSUES THEY CLAIMED THEY WERE FIXED. AGAIN IN NOVEMBER 2019 THE SAME ISSUE OCCURRED WHILE DRIVING A SHORT DISTANCE DOWN THE ROAD AND THE VEHICLE WAS TOWED TO REPAIR SHOP ON FORT BRAGG. WHILE LOOKING AT THE VEHICLE THE REPAIR SHOP NOTED TWO SAFETY RECALLS FOR THE VEHICLE, ONE PERTAINING TO THE ENGINE OVERHEATING. WHEN I CALLED THE PREVIOUS DEALERSHIPS ABOUT THIS THEY CLAIMED THERE WERE NO RECALLS ON THE VEHICLE RELATING TO THE ENGINE. WHEN I ASKED ABOUT OPTIONS FOR THEM TO FIX AN ISSUE THEY CLAIMED TO HAVE ALREADY FIXED, THEY TOLD ME IT WAS OVER A YEAR SINCE IT WAS DONE SO THEY WERE NOT RESPONSIBLE. THE ISSUE HAS HAPPENED TWICE SINCE THEY CLAIMED TO HAVE FIXED IT WITH THE RECALL WORK. THERE IS ALSO AN ISSUE WITH SYSTEMS NOT COMMUNICATING THE SAME INFORMATION FOR RECALLS. THE ISSUE WAS OBVIOUSLY NOT RESOLVED AND NOW I WILL HAVE TO PAY TO FIX A MANUFACTURING PROBLEM THAT THE DEALERSHIP WILL NOT ACKNOWLEDGE. IF THEY CLAIM TO HAVE FIXED THE SAFETY RECALL ISSUE AND IT STILL PERSISTS, DO THEY NOT HAVE TO FIX IT?

ENGINE FIRE ON 9/21/19 WHILE CAR WAS PARKED ON SIDE STREET IT APPEARS AFTER BEING PARKED FOR NEAR 2 HOURS 2013 FORD ESCAPE PURCHASED ON 4/30/13 ENGINE: 2.0L I4 GTDI ECOBOOST ENG MILES: 49400 ALL WORK DONE AT DEALER INCLUDING ALL RECALLS LISTED ON NHTSA FOUR OF WHICH WERE RELATED TO FIRE. ENGINE FIRE VEHICLE TOTALED (PICTURES AVAILABLE) WHILE PARKED ON SIDE STREET IT APPEARS NEAR 2 HOURS AFTER THE CAR WAS DRIVEN FOR ABOUT 15 MINUTES START STOP BACK STREETS AVERAGE SPEED ESTIMATED 25 MILES/HOUR. NO KNOWN ISSUES BEFORE FIRE. NO OTHER DAMAGE NO INJURIES.

THERE IS A RECALL ON ENGINES OVER HEATING, HOWEVER I HAVE CHECKED MINE WITH 2 DIFFERENT FORD DEALERSHIPS AND THEY BOTH SAY THAT THEY CANT FIGURE OUT THE ISSUE AND THAT MY ESCAPE IS NOT PART OF THE RECALL. I DON'T BELIEVE THIS TO BE CORRECT BECAUSE IT OVER HEATS, ITS NOT LEAKING, NO ONE CAN FIGURE OUT THE ISSUE. IVE TAKEN IT TO 2 DIFFERENT FORD DEALERSHIPS. TIPTON FORD IN NACOGDOCHES, TX AND AL MYER FORD IN LUFKIN, TX. BOTH COMPANIES HAVE HAD MY SUV FOR 1 WEEK AT A TIME AND STILL CANT TELL ME WHAT THE PROBLEM IS. IS IT POSSIBLE THAT THIS RECALL HAS TO DO WITH MY SUV?