2013 FORD ESCAPE Complaints

ME AND MY DAD HAD BROUGHT THIS 2013 FORD ESCAPE WITH WARRANTY ON AUGUST 20, 2018 AT DON DAVIS NISSAN IT HAD 70,093 MILES ON THE TRUCK THE SALES MAN NAME MR. FREEMAN WAS THE ONE WHO HAD SOLD US THIS TRUCK HE HAD THIS TRUCK WAS AT DON DAVIS NISSAN FOR A WEEK THE SALESMAN MR. FREEMAN TOLD ME AND MY DAD THAT THE REASON THE TRUCK HAD TOOK LONG BECAUSE THEY WERE DOING WORK TO IT TO MAKE SURE THAT EVERYTHING ON IT WOULD BE OK BEFORE THEY BROUGHT IT TOO ME AND MY DAD. SO WE HAD THE TRUCK FOR ABOUT TWO WEEKS AND EVERYTHING ON THEIR WAS GOOD UNTIL SEPTEMBER 5 2018 THE CHECK ENGINE LIGHT HAD CAME ON I TOLD MY DAD WHAT HAPPEN HE TOLD ME TO TAKE IT BACK UP THEIR TO DON DAVIS NISSAN I TOOK BACK UP TO THEM THEY TESTED AND THEY CAME BACK AND TOLD ME THAT THE TURBO CHARGE NEEDS FIXING AND IT WAS GOING TO BE $500 DOLLARS SO WHEN I TOLD MY DAD HE TOLD THE PEOPLE AT DON DAVIS NISSAN THAT WHY SHOULD WE HAVE TO PAY FOR SOMETHING OUT OF HIS POCKETS WHEN WE HAVE WARRANTY ON THIS TRUCK AND WE JUST GOTTEN THIS TRUCK SO MY DAD WAS PISSED BECAUSE WE JUST GAVE DON DAVIS $500 AND I LOOKED ON THE INTERNET AND I SEEN WERE THEY A HAD A RECALL ON THIS TRUCK SO I WENT OUT THEIR TO DON DAVIS NISSAN AND TOLD THEM THIS AND THEY COME TELLING ME THAT MY TRUCK DOESN'T HAVE A RECALL AND I TOLD THEM LIKE HOW DO YOU KNOW WHAT I HAVE AND I SEEN ON THE INTERNET THAT THE SAME THING THAT THE OTHER CUSTOMERS WHO HAD A RECALL ON THEIR TRUCK AND AS I LOOK AT THE COMMENTS AND I SEEN THE SAME THING HAPPENING TO MY TRUCK LIKE FOR EXAMPLE THE ELECTRICAL SYSTEM ENGINE TO WEAR MY TRUCK OVERHEATS TO WEAR I HARDLY DRIVE IT SOMETIMES I DO BECAUSE I GO TO SCHOOL AND TO MY DOCTOR AND RUN ERRANDS FOR MY MOTHER OR FATHER. AND I BEEN TELLING DON DAVIS NISSAN SINCE LAST AND NOW AND THEY ACTED LIKE THEY DON'T WANT TO HELP ME BUT ALWAYS BE LYING TO ME AND MY DAD I HAVE BEEN TELLING DON DAVIS NISSAN THIS AND THEY STRAIGHT IGNORE ME. *TR*JB

MY ENGINE COOLANT LIGHT CAME ON. AS I WAS ENTERING AN ON RAMP TO THE HIGHWAY MY CAR SLOWED DOWN AND WOULD NOT LET ME ACCELERATE. THANKFULLY I WAS ABLE GET TO A SAFE PLACE BEFORE THE CAR STOPPED. I CALLED A FRIEND WHO BROUGHT COOLANT AND PUT IT IN MY VEHICLE AND AFTER IT COOLED DOWN I WAS ABLE TO CONTINUE. THIS HAS HAPPENED SEVERAL TIMES. I CHECK FLUID LEVELS OFTEN. I AM ALSO AWARE THAT OTHER BLOCKS OF THIS SAME VEHICLE HAVE BEEN RECALLED FOR THIS PROBLEM. I SUSPECT THIS VIHICLE IS HAVING THE SAME PROBLEM

WHILE DRIVING DOWN HIGHWAY 82, A FIRE STARTED IN THE ENGINE COMPARTMENT, THERE WAS NO NOTICE OF A FIRE WITHIN THE CAB. NO SMELL AND NO VISIBLE SMOKE. AFTER BEING FLAGGED DOWN ABOUT IT, WE MANAGED TO GET OUT OF THE CAR AND SAVE JUST A FEW THINGS OUT OF THE CAR, BEFORE THE FRONT HALF OF THE VEHICLE BECAME ENGULFED IN FLAMES.

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT THE CHECK ENGINE WARNING INDICATOR ILLUMINATED WHILE DRIVING 35 MPH. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DETERMINED THAT THE ECO BOOSTER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 105,037.

STEERING ASSIST FAILURES... HI, I OWN A 2013 FORD ESCAPE. AND SEVERAL TIMES I HAVE HAD A 'STEERING ASSIST FAILURE', AND MY STEERING IS ALMOST IMPOSSIBLE TO TURN. I AM CONCERNED IT WILL CAUSE AN ACCIDENT AND IT HAPPENS RANDOMLY, SOMETIMES MOVING AND SOMETIMES WHEN I START THE CAR. THERE ARE HUNDREDS OF COMPLAINTS ABOUT THIS ON THE NTHSA SITE AND OTHER SITES AND IT IS A VERY EXPENSE FIX, UP TO $2000.. IS THERE ANY CHANCE OF A RECALL ON THIS SAFETY INCIDENT. I UNDERSTAND THE 2011 ESCAPES AND 2013 EXPLORER HAD A RECALL ON THE EXACT SAME SAFETY ISSUE. SOMEONE IS GOING TO GET HURT OR KILLED UNLESS FORD STEPS UP AND DOES THE RIGHT THING.

WHEN I TURN ON THE VENTS FOR THE AIR OR HEAT, A SMELL OF EXHAUST IS COMING INTO THE CABIN ESPECIALLY WHEN IDLING. THE CABIN AIR FILTER WAS CHANGED BUT DID NOT FIX THE SMELL.

THE TORQUE CONVERTER ON MY 2013 FORD ESCAPE STARTED TO THUMP WHEN SHIFTED INTO DRIVE AFTER INITIAL START-UPS. THE PROBLEM BEGAN SOMEWHERE AROUND 86000+ MILES. THERE WOULD BE NO SUBSEQUENT PROBLEMS WHEN TAKING THE VEHICLE OUT OF DRIVE (I.E., AFTER BACKING UP OR BEING PLACED INTO PARK) ONCE THE VEHICLE WAS RUNNING A WHILE (HEATED UP). VEHICLE NOW HAS 87000+ MILES AND ON 11/07/19 I RECEIVED A MESSAGE "TRANSMISSION FAULT. SERVICE NOW." I PUT THE CAR IN DRIVE AND THE MESSAGE DISAPPEARED. ON 11/08/19 I STARTED THE VEHICLE AND SHIFTED INTO DRIVE. THIS TIME THE TRANSMISSION DID NOT ENGAGE AND WAS UNABLE TO MOVE THE VEHICLE FORWARD. LATER IN THE EVENING I TRIED STARTING AND SHIFTING THE ESCAPE INTO DRIVE. THE VEHICLE SHIFTED INTO DRIVE WITH THE USUAL THUMP AND I WAS ABLE TO MOVE THE SUV FORWARD. THE TORQUE CONVERTED APPEARS TO BE ON ITS WAY OUT. I PLAN TO TAKE IT TO A DEALER FOR DIAGNOSIS. I WANT TO REPORT THIS AS I UNDERSTAND THAT OTHER WHO OWN SIMILAR VEHICLES (FORD ESCAPES) ARE ALSO EXPERIENCING PROBLEMS WITH THEIR TORQUE CONVERTS AND TRANSMISSIONS.

EARLIER IN THE WEEK I REPORTED THE ENGINE STALLING ISSUE. I WISH TO REPORT THE COOLANT LEAK ISSUE AS WELL. I'VE HAD THE WATER PUMP REPLACED BUT COOLANT IS STILL LEAKING AND HAS TO BE TOPPED OFF REGULARLY. THIS IS ON THE 1.6L ENGINE. IT SOUNDS LIKE MANY OTHER OWNERS ARE EXPERIENCING THE COOLANT AND ENGINE STALLING ISSUES; LOOKING FORWARD TO RECALLS BEING ISSUED FOR BOTH PROBLEMS.

I HAVE A 2012 FORD ESCAPE BOUGHT BRAND NEW ONLY HAVE 68000.MILES ON IT AND NOW IT HAS STARTED STALLING. I HAVE DRIVING DOING ERRANDS AROUND MY HOME TOWN. LUCKILY IT RESTARTED BUT NOT EASILY.

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT COOLANT WAS LEAKING FROM THE VEHICLE AND ADDITIONAL COOLANT HAD TO BE ADDED. ALSO, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO PROVIDED A PRESSURE TEST, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS TOWED TO HALL FORD NEWPORT NEWS (12896 JEFFERSON AVE, NEWPORT NEWS, VA 23608, (877) 398-2216) WHERE IT WAS DIAGNOSED THAT A PRESSURE TEST AND ENGINE WERE NEEDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: CAS24815719, BUT NO ASSISTANCE WAS PROVIDED. THE CONTACT STATED THAT THE FAILURE WAS SIMILAR TO NHTSA CAMPAIGN NUMBERS: 12V431000 AND 12V551000 (ENGINE AND ENGINE COOLING). THE FAILURE MILEAGE WAS 120,000.