2013 FORD ESCAPE Complaints

MY 2013 FORD ESCAPE HAS BEEN OCCASIONALLY IDLING FUNNY WHEN I START IT SOMETIMES OR WHEN I AM AT A STOP LIGHT FOR SOME TIME AND BEGIN TO GO. IT WILL START TO PUTTER LIKE IT IS GOING TO STALL AND EVEN HAS STALLED A TIME OR TWO. IT SEEMS AS IF THERE ISN'T ANY FUEL GETTING TO THE ENGINE BUT THE ENTIRE TANK IS FULL OF GAS. THE CAR WILL PUTTER AND BE RELUCTANT TO ACCELERATE UNTIL IT STARTS TO GO BACK TO NORMAL OR STALLS OUT. ONCE I RESTART THE CAR AND GIVE IT GAS, IT SOUNDS AND WORKS NORMAL. THIS HAS HAPPENED ABOUT 3 TIMES NOW IN THE LAST MONTH. THERE IS ONLY $125,000 MILES ON THE CAR. THIS SHOULD NOT BE A WEAR AND TEAR ISSUE AS I ALWAYS KEEP MY GAS TANK NO LESS THAN A QUARTER TANK. NO LIGHTS ARE APPEARING WHEN THIS HAPPENS. THE CAR JUST DOESN'T IDLE CORRECTLY AND SOUNDS LIKE IT IS NOT GETTING ENOUGH GAS OR IS RUNNING OUT OF GAS.

TL* THE CONTACT'S DAUGHTER, [XXX], OWNS A 2013 FORD ESCAPE. WHEN THE VEHICLE WAS STARTED, THE MAINTENANCE (ENGINE) WARNING INDICATOR ILLUMINATED AND THE VEHICLE SHOOK VIOLENTLY. THE VEHICLE WAS TAKEN TO JOE MACHENS FORD (1911 W WORLEY ST, COLUMBIA, MO 65203, (573) 445-4411) WHERE IT WAS DIAGNOSED THAT THE HEAD GASKET FAILED AND THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED CASE NUMBER: [XXX]. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V583000 (ENGINE). THE FAILURE MILEAGE WAS APPROXIMATELY 40,000.*PM CONSUMER SPOKE TO MANAGER AT JOE MACHENS WHO SAID THAT FAILURE WAS RELATED TO SAFETY RECALL 13S12 AND THAT CONSUMER SHOULD CONTACT THE SELLING DEALERSHIP AND MANUFACTURER TO REQUEST A REFUND. CONSUMER CONTACTED LOU FUSZ FORD (CHESTERFIELD, MO), SUNTROP FORD (SUNSET HILLS, MO) AND THE MANUFACTURER. ALL OF THEM DENIED LIABILITY AND REFUSED TO ASSIST. CONSUMER TRADED IN VEHICLE, BUT IS REQUESTING A REFUND ON THE LOSS OF FUNDS. *DL PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT THE ENGINE OVERHEATING INDICATOR ILLUMINATED AND THE COOLANT LEVEL WAS VERY LOW. THE CONTACT ALSO REPORTED A BURNING ODOR. THE VEHICLE WAS PULLED OVER, THE ENGINE WAS TURNED OFF, AND THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE ORIGIN OF THE COOLANT LEAK WAS NOT LOCATED. THE FAILURE RECURRED AND THE INDEPENDENT MECHANIC COULD NOT LOCATE THE LEAK. THE CONTACT TOOK THE VEHICLE TO BOGGUS FORD MCALLEN (1400 E EXPRESSWAY 83, MCALLEN, TX 78501, (956) 686-7411) WHERE IT WAS DETERMINED THAT THERE WERE NO RECALLS. THE DEALER COULD NOT REPLICATE THE FAILURE SINCE THE COOLANT LEVEL WAS NORMAL AT THE TIME. THE FAILURE OCCURRED AGAIN A FEW WEEKS LATER. THE MANUFACTURER ACKNOWLEDGED THE FAILURE AND ADVISED THE CONTACT TO FILE A COMPLAINT WITH NHTSA. THE FAILURE MILEAGE WAS 40,000. THE VIN WAS UNKNOWN.

VEHICLE OCCASIONALLY STALLS OUT AT LOW IDLE, EITHER WHEN STATIONARY OR ATTEMPTING TO DRIVE UP HILL IN FORWARD AFTER BACKING OUT INTO STREET. THIS IS NOT TRIGGERING AN ERROR CODE AND SEVERAL MECHANICS CANNOT DIAGNOSE THE ISSUE. AFTER COMPLETING SOME RESEARCH, IT SOUNDS LIKE THIS IS A COMMON ISSUE WITH 2013 FORD ESCAPES.

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING, THE VEHICLE OVERHEATED AND STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO STATED THAT THE THERMOSTAT AND GASKET WERE LEAKING COOLANT. THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO NHTSA. THE CONTACT STATED THAT THE FAILURE WAS SIMILAR TO NHTSA CAMPAIGN NUMBER: 12V551000 (ENGINE AND ENGINE COOLING). THE FAILURE MILEAGE WAS 35,000. THE VIN WAS INVALID.

MY 2013 FORD ESCAPE KEEPS STALLING WHILE I AM DRIVING IT. ALL THE LIGHTS WILL COME ON, AND THEN THE VEHICLE ROLLS TO A STOP WITHOUT BE BEING ABLE TO PRESS ON THE GAS. THERE WAS A RECALL ON THIS PROBLEM, BUT I GUESS MINE IS NOT COVERED, WHEN IT SHOULD BE.

I DRIVE TO TOWN PARK TO GO IN A STORE COME BACK TO MY CAR START IT AND GO TO DRIVE AS I PULLING IN TRAFFIC IT DIES IT STARTS BACK UP AND DOES IT AGAIN FOR 4 TO 5 TIMES BEFORE FINALLY DRIVING NORMAL, ON HOT DAYS AS THE CAR IS DRIVING IT WILL READ AS IF IT IS OVER HEATING AND PULL REDUCE POWER IN WITCH AS U FINALLY GET OUT OF TRAFFIC AND PULL OVER THE HEAT HAND DROPS BACK DOWN LIKE IT WASN'T HOT THIS REPEATS ON EVER SMALL HILL I GO UP AND THE INSIDE TEMPERATURE READING GOES UP AND DOWN WHILE THIS IS HAPPENING AND IT IS LEAKING COOLANT ON BACK SIDE OF ENGINE AS ALL THE OTHER FORD ESCAPE THAT WAS RECALLED THAT CAUSED THE FIRE

I FILED A COMPLAINT SOMETIME LAST WEEK ABOUT MY CAR HAVING COOLANT LEAKS AND OVERHEATING DUE TO THIS LEAK. WELL I TOOK MY CAR TO THE SHOP AND WAS OUT 400 DOLLARS TO FIX THIS. THE SHOP ENDED UP HAVING TO ORDER TWO OF THE SAME PARTS BECAUSE THEY WERE ALL FAULTY. A WEEK LATER MY CAR IS FIXED. WORKED FOR 2 DAYS AND THE PART THAT CAME DIRECTLY FROM FORD WAS FAULTY AGAIN. CAR ALMOST BLEW UP ON THE HIGHWAYS BECAUSE COOLANT WAS LEAKING EVERYWHERE. THERE WAS LITERALLY NONE IN MY CAR. WHEN IS THIS GOING TO BECOME IMPORTANT ENOUGH TO FIX? WHEN THE ENGINE IS COMPLETELY RUINED? I WAS DRIVING DOWN THE HIGHWAY TODAY AND ALL THE LIGHTS ON MY DASH CAME ON SAYING ENGINE TEMP DANGEROUSLY HIGH. TURN ENGINE OFF IMMEDIATELY BUT BY THIS POINT I WAS ALREADY SMOKING OUT THE HOOD, IT SMELLED LIKE COOLANT INSIDE MY CAR, I PULL OVER AND GET OUT AND I SEE MY TIRED ARE SOAKED, THE WHOLE SIDEWALK UP UNDER ME WAS PUDDLED, MY ENGINE WAS COVERED IN COOLANT. I HAD TO HAVE IT TOWED.

ENGINE CUTS OFF/STALLS WHILE CAR IS IN OPERATION. THIS USUALLY HAPPENS RIGHT AT THE BEGINNING AFTER START UP. I CAN DRIVE A SHORT DISTANCE AT LOW SPEED AND THEN CAR STALLS. THIS HAS ALMOST CAUSED AN ACCIDENT BECAUSE SOMEONE WAS BEHIND ME AND MY COMPLETELY STOPPED. IT HAPPENS MULTIPLE TIMES A DAY, ABOUT EVERY OTHER START.

I AM EXPERIENCING STALLING AND THE VEHICLE DYING MUCH LIKE THE RECALL ON THE 2.0'S THAT I HAVE SEEN - MINE IS A 1.6. THIS HAPPENS WHEN I AM TAKING OFF.