2013 FORD ESCAPE Complaints
View complaints related to 2013 FORD ESCAPE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 2,650 complaints submitted for the 2013 FORD ESCAPE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2013 FORD ESCAPE- LAS VEGAS, NV
I RECEIVED A COOLANT LOW ALERT IN THE SUMMER OF 2019. WENT TO DEALER, THEY BLAMED IT ON VEGAS WEATHER, TOPPED OFF THE COOLANT. ALERT CAME UP AGAIN 10/28/19. RETURNED TO DEALER, GOT TOPPED OFF. & GOT APPOINTMENT FOR SERVICE ON 11/1 /19. I HAD GOOGLED COOLANT LEAKS IN MY CAR. LEAKING ON DRIVE WAY, I WAS TOLD MY ESCAPE IS NOT ON RECALL, BUT THE NHTSA. IS REPORTING SAFETY ISSUES WITH MY MAKE & MODEL. I ALERT COMES ON WHILE DRIVING & WHEN I START IN THE AM, ALERT STAYS ON STATIONARY & MOTION
Source: NHTSA WEB SITE -
2013 FORD ESCAPE- LILLINGTON, NC
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE THE VEHICLE WAS STATIONARY, IT STALLED AND COMPLETELY SHUT OFF. THE VEHICLE WAS RESTARTED, BUT THE FAILURE RECURRED. THE CONTACT ALSO STATED THAT IF THE VEHICLE WAS NOT DRIVEN AT 35 MPH OR HIGHER, IT WOULD STALL. THE VEHICLE WAS TAKEN TO PRECISION FORD (945 N MAIN ST, LILLINGTON, NC 27546, (910) 814-2243) WHERE THE CONTACT WAS INFORMED THAT THE WIRE HARNESS NEEDED TO BE REPLACED; HOWEVER, THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V813000 (ELECTRICAL SYSTEM). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER STATED THAT THERE WAS NO GUARANTEE THAT ADDITIONAL VINS WOULD BE ADDED TO THE RECALL. THE CONTACT WAS REFERRED TO NHTSA TO FILE A COMPLAINT. THE FAILURE MILEAGE WAS 64,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 FORD ESCAPE- CHICAGO, IL
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING, THE VEHICLE WOULD SHUT OFF AFTER THE ENGINE WARMED UP. THE CONTACT WAS ABLE TO REV THE ENGINE AND MOVE THE VEHICLE OFF THE ROAD. THE CONTACT PARKED THE VEHICLE AND ALLOWED IT TO COOL OFF BEFORE RESTARTING THE ENGINE AND RESUMING NORMAL OPERATION. GOLF MILL FORD (9401 N MILWAUKEE AVE, NILES, IL 60714, (800) 821-7659) STATED THAT THERE WERE NO RECALLS AND QUOTED $180 CHARGE FOR DIAGNOSTIC TESTING. AN INDEPENDENT MECHANIC CONFIRMED THAT THE FAILURE MAY BE DUE TO THE ELECTRONIC FUEL PUMP. THE MANUFACTURER WAS CONTACTED AND STATED THAT THERE WAS NO RECALL FOR THE FAILURE AND INFORMED THE CONTACT TO CALL NHTSA. THE FAILURE MILEAGE WAS 85,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 FORD ESCAPE- SALEM, WI
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT PURCHASED THE VEHICLE A MONTH AGO. WHILE DRIVING, THE VEHICLE SURGED AND THEN WENT INTO LIMP MODE. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND POWERED OFF THE ENGINE. THE VEHICLE WAS RESTARTED AND WAS ABLE TO DRIVE NORMALLY. THE CONTACT ALSO STATED THAT THE CHECK ENGINE WARNING INDICATOR ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO GORDIE BOUCHER FORD OF KENOSHA (8301 75TH ST, KENOSHA, WI 53142, (262) 697-0700) WHERE IT WAS DIAGNOSED THAT THE WASTEGATE ACTUATOR FAILED AND NEEDED TO BE REPLACED. THE TECHNICIAN ALSO STATED THAT THE BOOST CONTROL SOLENOID NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO THE REPAIR FEES AND REMAINED AT THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 210,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 FORD ESCAPE- BATAVIA, NY
PURCHASED THE VEHICLE USED IN DEC 2018. FOR APPROXIMATELY THE LAST 4 MONTHS HAVE HAD ISSUES WITH STALLING AFTER CAR IS WARM. CAR WILL START BACK UP AND MOVE FORWARD A LITTLE BIT AND THEN WILL STALL. CHECK ENGINE LIGHT DID COME ON TWICE AND CODES WERE READ. SO FAR GOING BY CODES WE HAVE CHANGED EVAP VALVE AND THE DUCT ON THE TOP OF MOTOR. NEITHER PART HAS MADE A DIFFERENCE IN THE STALLING ISSUE. HAVE HAD A FEW TIMES THAT IT HAS STALLED PULLING ONTO A MAIN ROAD AND HAD TO PRAY TO GET IT ON THE SIDE OF ROAD TO AVOID BEING HIT. I HAVE NOTICED MANY OTHER OWNERS OF THE VEHICLE HAVING THE SAME ISSUE AND STILL HAVE NO ANSWERS AS TO THE PROBLEM. I'M HOPING SOMETHING IS DONE SOON AS IT SEEMS TO BE GETTING WORSE. YESTERDAY IT STALLED 3 TIMES IN A ROW AFTER PULLING ONTO A ROAD FROM DRIVEWAY BEFORE IT WOULD STAY RUNNING. IT'S NOT SAFE TO HAVE A VEHICLE DRIVE LIKE THIS!
Source: NHTSA WEB SITE -
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2013 FORD ESCAPE- MT JULIET, TN
VEHICLE STALLS IN GEAR AND/OR IDLE. STALLS IN DRIVE, REVERSE, SPORT MODE. VEHICLE DIED IN DRIVEWAY ON STREET AND IN MOTION. NEW BATTERY PREVIOUSLY INSTALLED.
Source: NHTSA WEB SITE -
2013 FORD ESCAPE- THORNTON, CO
VEHICLE SHAKES VIOLENTY WHILE UNDER LOAD AND HIGHER SPEEDS (ABOVE 50MPH), CAUSING THE STEERING WHEEL TO SHAKE, MAKING THE VEHICLE HARDER TO CONTROL AT HIGHWAY SPEEDS. NO KNOWN CAUSE FOUND BY DEALERSHIPS OR IN ONLINE FORUMS.
Source: NHTSA WEB SITE -
2013 FORD ESCAPE- NORTH ROYALTON, OH
EXCESSIVE STALLING ISSUES. ACCORDING TO INFORMATION GIVEN TO THE OWNER, THIS CAR WAS NOT PART OF A RECALL BUT MANY ISSUES WITH THIS MAKE AND MODEL WERE REPORTED AS HAVING SIMILAR ISSUES. ONGOING ISSUE FOR SEVERAL MONTHS
Source: NHTSA WEB SITE -
2013 FORD ESCAPE- NORTH ROYALTON, OH
SMELL OF GAS AND TOWED TO REPAIR, A LEAKING GAS LINE WAS DETECTED. WAS TOLD THAT CAR WAS NOT PART OF ANY RECALL DESPITE OTHER REPORTED SIMILAR INCIDENTS WITH THIS MAKE AND MODEL. REPAIR BILL IS IN THE CUSTOMER MOTHER'S NAME.
Source: NHTSA WEB SITE -
2013 FORD ESCAPE- FERNDALE, MI
PURCHASED THE VEHICLE WITH AROUND 74K MILES, 3 MONTHS LATER, DURING WINTER, THE CAR BEGAN TO STALL REGULARLY WHILE ACCELERATING, BASICALLY GOING INTO "LIMP MODE" AS FORD DESCRIBES IT, CLAIMING THE VEHICLE IS OVERHEATING....WHILE AT NORMAL OPERATING TEMPERATURE. AFTER TURNING THE CAR OFF AND ON, THE ISSUE GOES AWAY BUT CHECK ENGINE REMAINS FOR 3 DAYS UNTIL IT CLEARS ITSELF. 3 TRIPS TO FORD SERVICE CENTER, OVER $2500 IN REPAIRS, AND NO RESOLUTION. NOW A FIELD ENGINEER FROM FORD INSTRUCTED THE DEALER HOW TO DIAGNOSE WITH POSSIBLE RESOLUTION, BUT STILL NO CERTAINTY, AND REQUEST VEHICLE FOR 3-4 DAYS OF DIAGNOSES AND NO LOANER VEHICLES, ONLY OUT OF POCKET RENTALS OFFERED @ $30 A DAY. 1ST AND LAST TIME I DRIVE, RENT, LEASE OR PURCHASE A FORD VEHICLE. SERVICE WAS DONE AT FAIR PRICE, FRIENDLY SERVICE STAFF, BUT VERY INCONVENIENT. LAST 3 INCIDENTS OCCURED ON THE HIGHWAY AT 70MPH AND ONCE OF THOSE INCIDENTS ALMOST RESULTED IN A COLLISION, BUT FORD DOESN'T SEEM TOO CONCERNED. SHOULD THIS HAPPEN AGAIN, GOING FROM 70MPH DOWN TO 55-45MPH WITHIN 5 SECONDS IS VERY DANGEROUS AND LIFE THREATENING. I WOULD NOT PURCHASE THIS MODEL VEHICLE UNLESS LIFE ISN'T A PRIORITY. BEING FORMER MILITARY, IT'S SAD MY LIFE IS MORE IN DANGER HERE THAN DURING MY SERVICE. UNACCEPTABLE, ESPECIALLY IF IT'S A KNOWN ISSUE BUT THEIR OWN SERVICE CENTER CAN'T EVEN REPAIR IT OR AT LEAST OFFER A LOANER DURING THEIR ATTEMPTS TO DO SO. ISSUE IS VERY INTERMITTENT AND RANDOM, NO REAL PATTERN OR TRIGGER. LAST INCIDENT WAS YESTERDAY, WHICH WOULD BE THE 7TH TIME THIS MONTH.
Source: NHTSA WEB SITE