2013 FORD ESCAPE Complaints
View complaints related to 2013 FORD ESCAPE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 2,650 complaints submitted for the 2013 FORD ESCAPE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2013 FORD ESCAPE- HIGHLANDS LAKES, NJ
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING 40 MPH, THE VEHICLE STALLED AND THE CHECK OIL AND CHECK ENGINE NOW WARNING INDICATORS ILLUMINATED. THE CONTACT MENTIONED THAT THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE WOULD NOT INCREASE IN SPEED. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD AND WAS NOT ABLE TO START. THE CONTACT MENTIONED THAT THE BATTERY WAS REPLACED A YEAR AGO. THE CONTACT ALSO MENTIONED THAT OIL WAS FOUND INSIDE THE VEHICLE WHEN INSPECTED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 FORD ESCAPE- KISTLER, WV
I PURCHASED MY VEHICLE IN 2013. A YEAR AFTER I HAD IT THE LOW ENGINE COOLANT LIGHT CAME ON. IT TOOK A SMALL AMOUNT OF ANTIFREEZE TO FILL IT UP. THIS SAME THING HAPPENED ONCE OR TWICE THE FOLLOWING YEAR. LAST YEAR IT WAS MORE FREQUENT. I HAD IT CHECK AND WAS TOLD IT NEEDED A WATER PUMP. THE WATER PUMP DID NOT TAKE CARE OF THE PROBLEM. I'M HAVING TO ADD ANTIFREEZE WEEKLY TO MY CAR NOW. I PULLED UP FORD RECALLS AND SAW WHERE FORD ESCAPES WERE BEING RECALLED WITH THE SAME PROBLEM. I WAS TOLD AT THE FORD DEALERSHIP THAT MINE WAS NOT INCLUDED IN THAT PARTICULAR RECALL. IF I'M HAVING THE SAME PROBLEM WHY IS MINE NOT BEING RECALLED?
Source: NHTSA WEB SITE -
2013 FORD ESCAPE- HENRICO, VA
I HAVE TAKEN MY VEHICLE TO SHEEHY FORD ASHLAND SEVERAL TIMES IN REGARDS TO IT LOSING COOLANT BUT THEY CANNOT FIND A PROBLEM BUT NOW MY CAR WILL NOT START. I'VE RESEARCHED MY VEHICLE AND APPARENTLY THAT IS AN ONGOING ISSUE FOR 2013 FORD ESCAPES.
Source: NHTSA WEB SITE -
2013 FORD ESCAPE- SKIATOOK, OK
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT THE REAR PASSENGER SIDE DOOR LATCH MALFUNCTIONED AND THE DOOR WOULD NOT REMAIN CLOSED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER (QUALITY FORD, 2300 E. MAIN ST, CUSHING, OK) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 72,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 FORD ESCAPE- LEXINGTON, SC
MY 2013 FORD ESCAPE HAS DEMONSTRATED THE SAME PROBLEMS WITH THE FUEL INJECTOR (SPECIFICALLY THE CANISTER PURGE VALVE SOLENOID) THAT WAS PART OF LAST FALL'S FOCUS RECALL. I HAD A PROBLEM LAST FALL WITH MY CAR WHINING, ROCKING WHEN IN STOP AND GO TRAFFIC, SMELLING LIKE BURNED FUEL, AND EVENTUALLY STALLING OUT ENTIRELY. LAST YEAR THE CAR STALLED OUT MULTIPLE TIMES INITIALLY WHILE STATIONARY, AND EVENTUALLY WHILE IN MOTION. EXPERIENCE WAS DIFFICULT TO REPRODUCE AS IT WAS SPORADIC AND NOT CONSISTENT. WE REPLACED THE CANISTER PURGE VALVE LAST YEAR WHICH RESOLVED THE PROBLEM, EXCEPT THE REPLACEMENT PART HAS NOW FAILED AGAIN A YEAR LATER WHILE I WAS SITTING IN BUSY RUSH HOUR TRAFFIC. MY CAR STARTED WHINING AND ROCKING THIS MORNING WHILE I WAS A STOP, TURNED OFF THE ENGINE, AND THEN I WAS UNABLE TO RESTART THE VEHICLE FOR APPROXIMATELY 10 MINUTES (BATTERY WOULD ENGAGE, ENGINE WOULD ATTEMPT TO TURN BUT WOULDN'T CATCH). EVENTUALLY I WAS ABLE TO START MY ENGINE AND DRIVE HOME SAFELY. HOWEVER I REFUSE TO DRIVE THIS VEHICLE AGAIN UNTIL THE PART IS ONCE AGAIN REPLACED.
Source: NHTSA WEB SITE -
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2013 FORD ESCAPE- NAPLES, FL
PASSENGER FRONT DOOR WILL NOT CLOSE, WHILE DRIVING SATURDAY 9/14/2019 APPROXIMATELY 7:30 PM MY PASSENGER FRONT DOOR FLEW OPEN. I WAS TRAVELING APPROXIMATELY 25 MPH WHEN THIS HAPPENED AND HAD NO PASSENGER IN MY VEHICLE. I TRIED NUMEROUS TIMES TO CLOSE THE DOOR, BUT IT WILL NOT CLOSE. I HAVE HAD TO TIE THE DOOR CLOSED (A PICTURE IS ATTACHED). THIS VEHICLE WAS PART OF A RECALL BACK IN OCTOBER 2016 #16S30 AND WAS FIXED ON 5/15/2017. I CALLED MY LOCAL FORD DEALERSHIP AND THEY SAID BECAUSE THE RECALL WAS ALREADY FIXED I WOULD HAVE TO PAY FOR THIS REPAIR. I DO NOT FEEL THAT I SHOULD HAVE TO PAY FOR THIS REPAIR AND WOULD LIKE TO KNOW IF THERE HAVE BEEN ANY OTHER OCCURRENCES OF THIS HAPPENING. I HAVE REACHED OUT TO FORD MOTOR COMPANY BUT HAVE YET TO HEAR BACK FROM THEM. I HAVE ATTACHED THE RECALL NOTICE AND PRICE QUOTE FOR ME TO HAVE THIS REPAIRED. THANK YOU FOR YOUR HELP AND I LOOK FORWARD TO HEARING FROM YOU SOON, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT
Source: NHTSA WEB SITE -
2013 FORD ESCAPE- SPICEWOOD, TX
THIS INCIDENT OCCURRED WHILE THE CAR WAS IN MOTION. I WAS DRIVING ON A SUNNY DAY ON THE HIGHWAY GOING 70 MPH ON A LONG CURVE. WITHOUT WARNING MY STEERING WHEEL COMPLETELY LOCKED UP. I WAS SO SCARRED BECAUSE PEOPLE WERE GOING THE SAME SPEED OR ABOVE WHAT I WAS. I THOUGHT QUICK ENOUGH TO PUT ON MY HAZARDS, I COULDNT DIRECT THE CAR TO GO TO THE CURVE, SO I FIGURED I WOULD SLOW TO A STOP AND GO FROM THERE. A COUPLE MINUTES LATER WHEN I WAS DOWN TO ABOUT 10 MPH AND PEOPLE HONKING AND FLYING PAST ME THE POWER STEERING ASSIST. FAILURE LIGHT CAME ON AND ALL OF A SUDDEN MY WHEEL JERKED TO THE RIGHT A LITTLE AND I WAS ABLE TO SLIGHTLY START GOING TO THE SHOULDER. IT TOOK BOTH HANDS AND ALL THE STRENGTH I HAD TO MOVE THE WHEEL BUT I MANAGED. I CALLED MY HUSBAND TO COME PICK ME UP, WHILE WAITING I TURNED THE CAR ON TO MAKE SURE IT WAS THE POWER STEERING LIGHT THAT CAME ON, WHEN I TURNED THE CAR ON THE STEERING WAS BACK TO NORMAL, MY HUSBAND FOLLOWED ME HOME WHILE I DROVE SLOWLY. THE NEXT DAY THE CAR WAS STILL FINE, UNTIL I WAS DRIVING BACK FROM THE STORE ON A COUNTRY ROAD THAT IS HILLY AND WINDING GOING 30 MOH THE LIGHT CAME ON AND THEN THE STEERING WAS REALLY HARD TO TURN OR MOVE IN ANY DIRECTION. I MANAGED TO GET HOME AND THAT IS WHERE MY CAR HAS SAT SINCE, I'M TOO SCARED TO DRIVE IT AGAIN. THIS IS BEYOND DANGEROUS.
Source: NHTSA WEB SITE -
2013 FORD ESCAPE- JACKSON, OH
MY ESCAPE SHAKES, MISSES AND STALLS INTERMITTENTLY. AS I AM BRAKING IN TRAFFIC IT STARTS SHAKING, THEN STALLS. IT ALSO STALLS WHEN I CHANGE GEARS, I.E. I AM IN R THEN GO INTO D. THIS HAS BEEN SO DANGEROUS! I GET STUCK IN THE LINE OF ONCOMING TRAFFIC AGAIN AND AGAIN. TRAFFIC BACKS UP BEHIND ME WHEN I STALL AND IT GETS SCARY! MY SONS(BOTH MECHANICS) BELIEVE IT IS THE VACUUM/ EVAPORATOR SYSTEM. I TOOK IT TO THE FORD GARAGE AND AFTER DRIVING IT FOR 10 MINUTES AND PULLING IT IN THE GARAGE THEY TOLD ME IT WOULD BE A $1989 REPAIR I WILL SEND YOU THEIR INVOICE. THERE IS NOTHING WRONG WITH THE CAR OTHER THAN THIS ISSUE...NO CHECK ENGINE LIGHT HAS EVER COME ON. I AM THE 2ND OWNER, AND HAVE NOT PUT 40000MILES ON IT SINCE I BOUGHT IT. IT HAD 42000 ON IT WHEN I BOUGHT IT IN 2014. I HAVE READ MANY REPORTS OF 2013-2014 ESCAPES HAVING THIS SAME ISSUE AND OWNERS PLEADING FOR AN EXTENDED VIN RECALL. I JOIN IN THAT PLEA!!!! I CANNOT AFFORD A REPAIR AT THIS COST AND I CAN'T AFFORD A NEW CAR. PLEASE FORD HELP WITH THIS DANGEROUS DEFAULT. MY SONS WON'T ALLOW MY GRANDCHILDREN TO RIDE IN MY CAR WITH ME AND I FEAR FOR THEIR SAFETY ALSO.🙁
Source: NHTSA WEB SITE -
2013 FORD ESCAPE- BATESVILLE, AR
WHEN DRIVING, NOT RELATED TO SPEED OR CURVES, YOU'LL BE DRIVING ALONG AND FEEL THE STEERING TIGHTENING AND ARE THEN DOWN TO MANUAL STEERING. YOU HAVE TO PULL OFF AND TURN THE CAR OFF. WHEN YOU TURN IT BACK ON IT HAS RESET AND THE POWER STEERING RESUMES. WE HAVE PLUGGED IN TO AN ERROR CODE READER AND IT IS NOT RETURNING A CODE. AN ONLINE SEARCH HAS SHOWN AN INTERNAL SERVICE MEMO (CSP # 14N02 PUT OUT 8/26/2014) REGARDING THE ISSUE. THIS HAS HAPPENED SEVERAL TIMES, MOST RECENTLY TWICE LAST WEEK.
Source: NHTSA WEB SITE -
2013 FORD ESCAPE- OXNARD, CA
CAR SIGNALS ITS OVERHEATING AND SHUTS DOWN AFTER BEING SHUT OFF FOR A FEW MINUTES ITS FINE. THIS IS DANGEROUS AS IT HAPPENED ON A FREEWAY ONRAMP. I HAVE REPLACED PRACTICALLY THE ENTIRE COOLING SYSTEM IN ADDITION TO THE RECALLS FORD HAS DONE.
Source: NHTSA WEB SITE