2013 FORD ESCAPE Complaints

ENGINE COOLANT KEPT LEAKING. NOTICES ABOUT 'ENGINE COOLANT LOW' WERE NOT CORRECTED, EVEN AFTER I HAD 2 HEATER HOSES REPLACED, AS PER THE SERVICE REPAIR REPORT RECOMMENDED. THIS WAS DONE, FIRST ONE HOSE, COSTING $485, THE LIGHT STILL CAME ON ABOUT 4 WEEKS LATER, AND THE SECOND HOSE WAS REPLACED COSTING ~ $475. EVEN AFTER THIS, ON SATURDAY SEPTEMBER 7TH, 2019, THE ENGINE BEGAN MAKING INCREDIBLE NOISES AND SMOKE STARTING COMING OUT FROM UNDER THE HOOD. I WAS ABLE TO PULL OVER, OUT OF THE LINE OF TRAFFIC AND MY GRANDDAUGHTER AND I GOT OUT IMMEDIATELY! NO COOLANT, NO OIL AND THE RADIATOR(/) CAP HAD BUBBLY 'STUFF' IN IT. I HAVE COPIES OF PAPERWORK THAT STATES, " CUSTOMER STATES THAT THE 'LOW ENGINE COOLANT 'LIGHT COMES ON, OVER A PERIOD OF SEVERAL MONTHS. I CANNOT BELIEVE THAT THE FORD DEALERSHIP ...N E V E R.. MENTIONED THAT THIS MIGHT BE PART OF A RECALL, FOR THIS EXACT PROBLEM! I CONSIDER THIS FRAUD BY DECEPTION. AFTER BEING TOLD THAT A NEW ENGINE WOULD COST ME $7,000, FORD SAID THEY WOULD GIVE ME 'FINANCIAL ASSISTANCE OF $1700, TOWARD THE ENGINE COST. I AM RETIRED, WORKING A PART TIME JOB! I CANNOT AFFORD THIS, ESPECIALLY SINCE I FEEL THAT THIS WAS SUCH A WELL-KEPT SECRET BY THE DEALER. OBVIOUSLY, THIS IS THE SAME ENGINE PROBLEM THAT CAUSED NHTSATO REQUIRE A RECALL ON:12V551000 12/03.2012 AND RECALL #12V431000 09/04/2012. THIS CAR SHOULD HAVE BEEN ONE OF THOSE RECALLED!! I'M LUCKY MY GRANDDAUGHTER AND I WEREN'T KILLED ON A HIGHWAY, OR INJURED OTHERS WHILE ON THE ROAD, DURING THIS FIASCO. THANK YOU FOR ANY HELP YOU CAN GIVE. I APPRECIATE SOMEONE LOOKING OUT FOR THE CONSUMER.

VEHICLE STALLS THEN RESTARTS IMMEDIATELY THEN STALLS AGAIN AFTER A SHORT TIME RUNNING, IT HAS DONE THIS ON 3 SEPARATE DAYS NOW IN THE LAST MONTH. IT WILL STALL AND RESTART ABOUT 3 TO 4 TIMES IN A ROW AND THEN DRIVE NORMALLY. THIS CONCERNS ME AS TO A POTENTIAL ACCIDENT IN TRAFFIC WAITING TO HAPPEN. I HAVE HAD THE VEHICLE SCANNED AND IT SHOWS NO FAULT CODES. MY LOCAL.FORD DEALER SAYS THEY ARE AT MINIMUM A MONTH OUT FOR APPOINTMENTS...... THIS IS NOT GOOD. FORD NEEDS TO STEP UP.AND STAND BEHIND THEIR VEHICLES. I HAVE SEEN VARIOUS WEBSITES THAT HAVE MULTIPLE PEOPLE COMPLAINING ABOUT THE SAME ISSUE. AS I SAID, FORD NEEDS TO FIX THIS BEFORE PEOPLE ARE INJURED OR HEAVEN FORBID....KILLED.

I WAS DRIVING MY CHILDREN TO SCHOOL. I WAS PULLING ON TO OUR MAIN ROAD A HIGHWAY FROM A STOP SIGN AND THE ENGINE SHUTOFF. I WAS ABLE TO START IT AND DRIVE IT ABOUT A BLOCK WHEN IT HAPPENED AGAIN. THIS HAPPEN A TOTAL OF 4 TIMES. EACH OF THESE TIMES I WAS LEFT WITH MY 2 CHILDREN IN A STALLED CAR IN THE MIDDLE OF TRAFFIC. IT IS A MIRACLE WE DID NOT GET HIT OR HURT IN ANY WAY. WHEN I WAS FINALLY ABLE TO START IT ENOUGH AND MANEUVER US OUT OF TRAFFIC AND DANGER, WE WERE THEN STRANDED ON THE SIDE OF THE ROAD. THE FIRST TIME WE WERE TURNING ONTO THE HIGHWAY, ALL OTHER TIME WE WERE IN MOTION ON THE HIGHWAY. WE HAD RAN THE CODE WITH A MECHANIC AND IT WAS A FUEL CONNECTOR ERROR.

TOOK MY 2013 FORD ESCAPE IN FOR 100,000 MILE CHECK UP. OIL WAS LEAKING ONTO THE ENGINE. HAD THIS GONE UNCHECKED, IT COULD HAVE CAUSED A FIRE ON THE ENGINE UNEXPECTEDLY. VERY SCARY.

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING 30 MPH, THE VEHICLE STALLED AND COMPLETELY SHUT OFF. ALSO, THE ENGINE NEED SERVICE SOON WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO PACKEY WEBB FORD (1815 W OGDEN AVE, DOWNERS GROVE, IL 60515, (630) 598-4700) WHERE THE CONTACT WAS INFORMED THAT COOLANT WAS LEAKING INTO THE ENGINE AND CYLINDER FOUR WAS MISFIRING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THEY WOULD PAY PART OF THE REPAIR COST. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE THE CONTACT'S DAUGHTER WAS MAKING A RIGHT TURN AT 5 MPH, THE DRIVER'S SIDE DOOR LATCH DISENGAGED AND THE DOOR OPENED WITHOUT WARNING. THE CONTACT MANAGED TO HOLD THE DOOR CLOSED AND DROVE HOME. THE VEHICLE WAS TAKEN TO ROUNTREE FORD (8770 BUSINESS PARK DR, SHREVEPORT, LA 71105, (318) 798-3673) WHERE IT WAS DIAGNOSED THAT THE DOOR LATCH NEEDED TO BE REPLACED. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT NO ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 82,000.

MY CAR HAS PERSISTENT COOLANT LEAKING PROBLEMS. THE DEALER CHECKED AND COULDN'T FIND PROBLEMS. IT HAPPENS AGAIN TODAY WITH COOLANT LOW WARNING.

MY 2013 ESCAPE RANDOMLY STALLS. MECHANIC CAN'T FIGURE OUT WHAT IT IS. PUTS ME IN A VERY DANGEROUS SITUATION WHEN I DRIVE IT

MY CHECK ENGINE LIGHT CAME ON AND I RECEIVED AN ERROR READING STATING MY ENGINE COOLANT IS LOW. I CHECKED COOLANT AND IT IS FULL. MY CAR STARTED TO STALL WHILE I WAS DRIVING IT. I LOOKED UP INFO ON THIS WEBSITE WHICH MIMICKED MY ISSUES EXACTLY. THE FORD RECALL CAMPAIGN NUMBER IS 12S41. I CALLED FORD MOTOR COMPAY CUSTOMER RELATIONSHIP CENTER AND ASKED THEM ABOUT MY CAR AND EXPLAINED THE PROBLEMS AND HOW THEY MIMICKED THE RECALL LISTED ABOVE. THEY SAID MY CAR WAS NOT INCLUDED IN THAT. I INFORMED THEM THAT IT WAS A 2013 ESCAPE WHICH SHOWS TO FALL UNDER IT AND THEY TOLD ME THAT MY CAR PROBABLY DIDN'T GET MADE WITH THE SAME PARTS AND MAY HAVE BEEN MADE AT A DIFFERENT TIME. I WILL NOW HAVE TO PAY OUT OF POCKET AND I HAVE A HARD TIME DOING THAT SINCE OBVIOUSLY THE SYMPTOMS MIMIC THE RECALL. MY VEHICLE IS IN MOTION WHEN IT STALLS OUT AND TELLS ME MY SYSTEM IS OVERHEATING AND TO PULL OVER. IT IS A RANDOM THING. IT CAN HAPPEN WHEN JUST STARTED OR WHEN I'M DRIVING DOWN THE ROAD.

THE BUSHING ON MY 2013 FORD ESCAPE HAS GONE OUT. I AM UNABLE TO SHIFT MY VEHICLE INTO PARK OR REVERSE. IT WILL ONLY GO INTO DRIVE AND NEUTRAL. I AM NOT ABLE TO GO ANYWHERE THAT I MAY NEED TO REVERSE. WHEN I START MY CAR AND PARK IT THE CAR HAS TO BE IN NEUTRAL AND I HAVE TO USE THE EMERGENCY BRAKE. THEIR ARE OTHER 2013 FORD ESCAPES WITH THIS ISSUE BUT THEY ARE SAYING MY VIN IS NOT ONE OF THEM. OBVIOUSLY MINE ALSO IS HAVING AN ISSUE WITH THE SAME PROBLEM. IT HAPPENED WHEN I WAS COMING DOWN A HILL GETTING READY TO PULL INTO A FRIENDS DRIVEWAY AND PARK. IT WOULD NOT LEAVE D AND WHEN IT DID IT WOULD ONLY GO INTO D OR N.