2013 FORD ESCAPE Complaints
View complaints related to 2013 FORD ESCAPE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 2,650 complaints submitted for the 2013 FORD ESCAPE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2013 FORD ESCAPE- FREDERICKSBURG, VA
ON MONDAY, MAY 6 I WAS IN A STORE PARKING LOT AND I STARTED MY CAR TO BACK OUT AND DRIVE HOME. MY CAR GAVE AN ALERT THAT SAID THE ENGINE OVERHEATED. THERE WAS NO PRIOR NOTICE. THE CAR STALLED AND ENGINE SHUT DOWN. I TURNED OFF THE VEHICLE AND WHEN I RESTARTED I WAS ABLE TO DRIVE THE FEW MILES HOME. I CALLED THE FORD DEALERSHIP AND MADE AN APPOINTMENT FOR THE NEXT DAY. MY CAR WAS SERVICED AND THEY SAID THERE WAS SOME ISSUE WITH A COOLANT LEAK WHICH THEY FIXED. ON FRIDAY, JUNE 7TH I WAS ALSO IN A PARKING LOT WHEN I STARTED MY CAR TO DRIVE HOME. THE SAME ALERT CAME ON AND MY ENGINE SHUT DOWN. I TRIED THE SAME METHOD OF RESTARTING MY CAR IN AN ATTEMPT TO DRIVE HOME, HOWEVER THIS TIME IT WOULD NOT DRIVE. I CALLED A TOW TRUCK TO TOW IT TO THE DEALERSHIP. AT THIS TIME IT IS STILL IN SERVICE AT A FORD DEALERSHIP. I PAID $1000 TO HAVE THE "ISSUE" FIXED A MONTH AGO. THEY HAVE NOT YET BEEN ABLE TO TELL ME WHAT THE "ISSUE" IS NOW. I DO HAVE THE RECEIPT AND PRINT OUT OF WHAT EXACTLY WAS DONE IN THE FIRST REPAIR BUT IT IS INSIDE MY CAR WHICH I CAN'T ACCESS RIGHT NOW. IF NEEDED I CAN PROVIDE LATER.
Source: NHTSA WEB SITE -
2013 FORD ESCAPE- BALTIMORE, MD
WHILE MY CAR WAS STILL UNDER WARRANTY (APPROXIMATELY 2.5 YEAR AGO, WHEN IT WAS CLOSE TO 50,000 MILES), I BROUGHT MY CAR IN BECAUSE IT WAS SLOWLY LEAKING COOLANT. THEY FOUND A LEAK, BUT SINCE THE REPAIR WAS SO EXPENSIVE, I DECIDED IT WOULD BE CHEAPER TO JUST KEEP REFILLING IT. AT THAT TIME, I HAD TO REFILL IT EVERY FEW MONTHS. RECENTLY, IT HAS BEEN MUCH WORSE WHERE I NEED TO REFILL IT EVERY WEEK. MY CAR ALSO STALLED (WITHIN A MINUTE AFTER STARTING IT), BUT I AM UNSURE WHETHER THOSE THINGS ARE CONNECTED. I HAVE READ ABOUT MANY RECALLS FOR THIS ISSUE (SAME MAKE/MODEL/YEAR), BUT MY NOTHING COMES UP WHEN I SEARCH MY VIN. MY CAR IS CURRENTLY AT 99,000 MILES.
Source: NHTSA WEB SITE -
2013 FORD ESCAPE- WESTCHESTER, PA
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO PACIFICO MARPLE FORD LINCOLN DEALER, LOCATED AT 3015 WEST CHESTER PIKE, BROOMALL, PA 19008, (888) 320-6221, WHERE IT WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER : 13V583000 (ENGINE). THE CONTACT STATED THAT THE RECALL REPAIRED DID NOT CORRECT THE FAILURE. THE CONTACT STATED THAT SIX MONTHS LATER HE EXPERIENCED A FAILURE WITH OIL DRIPPING DOWN ONTO THE EXHAUST PIPE. THE CONTACT STATED THAT WHEN HE INSPECTED UNDERNEATH THE VEHICLE HE NOTICE THE OIL WAS DRIPPING FROM THE HEAD GASKET UNTO THE EXHAUST MANIFOLD WITH LITTLE BUBBLE BUBBLING. THE CONTACT ALSO STATED THAT THERE WAS A BURNING ODOR OF OIL COMING THROUGH THE VEHICLE VENT. THE CONTACT ALSO STATED THAT SMOKE WAS COMING FROM THE PASSENGER FRONT SIDE OF THE VEHICLE WHILE IT WAS STOPED AT A SCHOOL LOT. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR A DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FAILURE WAS PROGRESSIVELY GETTING WORSE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 57,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 FORD ESCAPE- APOPKA, FL
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE OPERATING THE VEHICLE, THE ENGINE TEMPERATURE GAUGE DISPLAYED THAT THE ENGINE TEMPERATURE WAS HIGH AND THE ENGINE HAD OVERHEATED. THE VEHICLE SHOOK AND VIBRATED BEFORE STALLING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPLACED THE THERMOSTAT, BUT THE FAILURE RECURRED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. MULLINAX FORD (1551 EAST SEMORAN BLVD, APOPKA, FL) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS PREVIOUSLY SERVICED PER NHTSA CAMPAIGN NUMBER: 12V551000 (ENGINE AND ENGINE COOLING). THE CONTACT INDICATED THAT THE VEHICLE EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 115,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 FORD ESCAPE- JEFFERSONVILLE, IN
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT THE "SERVICE ENGINE NOW" INDICATOR ILLUMINATED WHEN THE VEHICLE WAS STARTED. THE FAILURE RECURRED AND THE ENGINE ICON ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO FOUND CODE NUMBER: B0236 AND INFORMED THE CONTACT TO CALL THE DEALER. THE VEHICLE WAS TAKEN TO CARRIAGE FORD (812-284-4444, LOCATED AT 908 E LEWIS AND CLARK PKWY, CLARKSVILLE, IN 47129) WHERE IT WAS STATED THAT THERE WAS NO RECALL. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2013 FORD ESCAPE- WRIGHTSVILLE BEACH, NC
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. AFTER THE VEHICLE HAD BEEN PARKED FOR APPROXIMATELY TWENTY MINUTES, THE CONTACT RE-ENTERED AND STARTED THE VEHICLE, BUT THE POWER STEERING SEIZED. THE VEHICLE WAS TOWED TO HUNT FORD (LOCATED AT 625 GARVIN LANE, FRANKLIN, KY 42134, (270) 586-3281) WHERE IT WAS DIAGNOSED THAT THE STEERING GEAR NEEDED TO BE REPLACED AT A COST OF $1,800. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 FORD ESCAPE- READFIELD, ME
MY TRANSMISSION HAS TOTALLY FAILED AT 105241 MILES. IN THE PAST , THE MOTOR HEAD BLEW WITH THE OVERHEATING RECALL, AND FORD GAVE ME A NEW EENGINE (DESPITE SAYING NEW I FOUND OUT IT WAS REMANUFACTURED) AT 45000 MILES. THE FOUND COOLANT IN THE CYLINDERS. IT CONTINUED TO HAVE CLOUDS OF WHITE SMOKE WHEN FIRST STARTED UP, AFTER NUMEROUS TIMES AT DEALER, THEY FINALLY REPLACED THE TURBO AT 86000. WHITE SMOKE WAS STILL OCCURRING BUT NOT AS SEVERE. IT WAS TOWED TO A LOCAL MECHANIC WHO SAID THE TRANSMISSION FLUID WAS MUDDY, BLACK. HE FELT THEY SHOULD HAVE REPLACED THE TRANNY WITH THE MOTOR DAMAGE. FORD CUS SER REP AND SUPERVISORS DO NOT KNOW THE CRITERIA FOR INCLUSION IN POWERTRAIN RECALL. THEY SAY IT IS NOT IN THE RECALL BY THE VIN NUMBER. MY CAR HAS THE 6 SP AUTO TRANNY AND THE PRODUCTION DATE IS INCLUDED. THEY CAN'T TELL ME WHY MINE IS NOT INCLUDED.
Source: NHTSA WEB SITE -
2013 FORD ESCAPE- ANAHIEM, CA
I HAVE A TRANSMISSION FAULT SERVICE SOON ERROR ! THE CAR SEEMS TO THINK ITS IN PARK WHILE DRIVEN. IT STAULES SEEMS THAT IT IS SLIPPING OUT OF GEARS BY ITS SELF
Source: NHTSA WEB SITE -
2013 FORD ESCAPE- BRUCE, WI
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING VARIOUS SPEEDS, THE FRONT WINDSHIELD WIPERS FAILED INTERMITTENTLY AND WITHOUT WARNING. THE CONTACT SCHEDULED AN APPOINTMENT WITH LINK FORD AND RV RICE LAKE (2700 DECKER DR, RICE LAKE, WI 54868) TO HAVE THE VEHICLE DIAGNOSED AND REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 58,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 FORD ESCAPE- COTTLEVILLE, MO
WHILE DRIVING IN MORNING RUSH HOUR (BUMPER TO BUMPER) TRAFFIC ON THE HIGHWAY, MY VEHICLE DIED. THE CHECK ENGINE AND BATTERY LIGHT CAME ON AND IT TOOK SEVERAL ATTEMPTS FOR IT TO START AGAIN. I HAD MY BATTERY REPLACED A MONTH AGO AND THE ALTERNATOR CHECKED WITH NO ISSUES.
Source: NHTSA WEB SITE