2013 FORD ESCAPE Complaints

CAR WAS STATIONARY, WE STARTED IT UP AFTER A DAY OF NORMAL DRIVING. THE WHEEL WAS ALMOST IMPOSSIBLE TO TURN. A WARNING LIGHT CAME ON DASHBOARD THAT SAID SOMETHING LIKE "STEERING SYSTEM FAULT - SERVICE REQUIRED." TURNED CAR OFF AND ON TWO TIMES RESULTING IN SAME WARNING LIGHT AND COULD NOT TURN WHEEL. TURNED OFF AND ON FOR THIRD TIME AND LIGHT WAS GONE, STEERING WAS EASY AGAIN. WE DECIDED NOT TO DRIVE THE CAR TO A SHOP BECAUSE THE INABILITY TO TURN THE WHEEL WAS TERRIFYING AND DANGEROUS. WE HAD IT TOWED TO A SERVICE SHOP AND HAVE TO REPLACE THE POWER STEERING RACK.

WHILE DRIVING CAR ON HIGHWAY A SENSOR CAME ON STATING THAT LOSS OF POWER STEERING VEHICLE BEGAN TO STALL AND I WAS HAVING DIFFICULTY GET VEHICLE TO STEER OR TURN. I HAD TO MANUALLY FORCE VEHICLE TO RESPOND BECAUSE I HAD LOST ABILITY TO STEER OR TURN. FINALLY GOT OF HIGHWAY TO SAFETY

VEHICLE HAS REPEATEDLY LOST POWER WHILE DRIVING, ON MORE THEN ONE OCCASION WHILE PULLING INTO TRAFFIC IN TOWN

CAR HAS CHECK ENGINE LIGHT ON FOR COOLANT BYPASS VALVE NEEDING REPLACED. I AM GOING THROUGH COOLANT QUICKER THAN IT SHOULD, AND THE ENGINE LIGHT FOR OVERHEATING COMES ON ABOUT ONCE A MONTH. THE PART HAS BEEN PART OF A RECALL FOR LATER MODELS OF MY CAR, BUT NOT MINE.

MY 2013 FORD ESCAPE HAD AN ENGINE FIRE IN NOV 2018. WHAT HAPPENED MATCHES A RECALL FORD HAD ON A COOLANT LEAK CAUSING AN OIL LEAD CAUSING THE FIRE. I CONTACTED FORD ASKING FOR A REFUND FOR MY REPAIRS BECAUSE IT MATCHED THE RECALL. THEY ARE TELLING ME NO BECAUSE MY CAR WAS NOT LISTED IN RECALL. I ASKED IF IT WAS POSSIBLE THAT THERE WERE CARS NOT LISTED ON THE RECALL, BUT HAD THE PROBLEM AND WAS TOLD YES. ASKED HOW I COULD HAVE I CASE LOOKED INTO AGAIN FOR POSSIBLE PAYMENT AND WAS TOLD TO CONTACT THE NHTSA, WHICH IS WHAT I AM DOING.

WHILE DRIVING MY VEHICLE ON A NEAR-ZERO TEMPERATURE MORNING APPROXIMATELY 1/4 MILE FROM LEAVING MY GARAGE, MY VEHICLE WENT INTO "LIMP MODE" AND SET TWO OBD CODES P2560/ P1299 . MEANING WITH NO WARNING MY SPEED WENT FROM 40 MPH TO LESS THAN 3 MPH. NO OTHER VEHICLE WAS BEHIND ME TO CAUSE AN ACCIDENT. THERE IS A RECALL FOR MY ENGINE FOR 2014 FORD ESCAPES BUT NONE FOR A 2013. THIS IS A KNOWN COOLANT SENSOR PROBLEM. ON A MAJOR HIGHWAY, THIS HAS CAUSED MANY KNOWN ACCIDENTS. THERE IS NO WARNING TO GET TO A SAFE PLACE.

VEHICLE "SERVICED" FOR SAFETY RECALL 13S12 ON JULY 22ND 2017 AT FORD DEALERSHIP SERVICE CENTER IN TULSA, OK VEHICLE IN SERVICE CENTER FOR 7 DAYS WHEN THE WORK ORDER CALLED FOR 2 DAYS. VEHICLE NEVER GAVE ANY INDICATION OF LOW COOLANT ENGINE TEMPERATURE WOULD BE HIGH UPON STARTING THE VEHICLE IN THE MORNINGS. VEHICLE WOULD STALL AND DIE REGULARLY. VEHICLE STALLED AND LOST POWER ON HIGHWAY 03/02/19 AND CEASED COMPLETELY REQUIRING A TOW TO FORD DEALERSHIP. AWAITING DIAGNOSIS FROM SERVICE DEPARTMENT. EXPERIENCING LOCALIZED OVERHEATING OF THE ENGINE CYLINDERHEAD WHICH MAY CAUSE CRACKS THAT COULD ALLOW OIL TO LEAK . THIS IS THE EXACT REASON FOR THE RECALL AND FORD HAS FAILED TO REPAIR THE VEHICLE CORRECTLY. I HAVE BEEN DRIVING AN UNSAFE VEHICLE AND USING IT TO COMMUTE MY FAMILY. FORD SHOULD TAKE OWNERSHIP AND MAKE THIS RIGHT FOR ALL OWNERS EXPERIENCING THESE ISSUES IT IS A DANGER TO PERSONAL SAFETY.

THE ENGINE STALLS ABOUT A MINUTE AFTER STARTING. IT DOES NOT HAPPEN ON A COLD ENGINE, JUST A WARM ONE. IT SOMETIMES ACTS LIKE IT IS NOT GETTING ENOUGH FUEL. THE VEHICLE WAS STILL ON A PARKING LOT FOR 2 OF THE INSTANCES, GOING AT SLOW SPEED OR STOPPED. ONE TIME IT WAS ON THE ROAD. HAVE TO PUT IT BACK IN PARK TO GET IT RESTARTED. DROVE FINE AFTER THAT. IT HAS HAPPENED 3 TIMES IN PAST 8 WEEKS. FORD IS CLUELESS SINCE THERE ARE NO ENGINE CODES. THEY ARE REPLACING A FUEL PRESSURE SENSOR AND A ECOBOOST VALVE BECAUSE THEY HAVE A 2014 ESCAPE IN THERE SHOP RIGHT NOW WITH THE SAME SYMPTOMS WITH ENGINE CODES.

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT COOLANT WAS LEAKING INTO THE ENGINE BLOCK AND THE CHECK ENGINE INDICATOR WAS ILLUMINATED. ALSO, THE COOLANT LEVEL WAS ALWAYS LOW AND CONTACT HAD TO BE ADDED TO THE VEHICLE WEEKLY. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V551000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER PROVIDED CASE NUMBER: 17326922. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 35,000.

TRANSMISSION SLIPPING IN FORWARD AND REVERSE WHEN CAR STARTS UP FROM STOP ON CITY ROAD.