2020 FORD ESCAPE Complaints
View complaints related to 2020 FORD ESCAPE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,780 complaints submitted for the 2020 FORD ESCAPE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
-
2020 FORD ESCAPE- Byron, IL
Door is making a popping noise when opening and closing the door. Does not close smoothly. Appears to be a known issue with spot welds that go bad.
Source: NHTSA WEB SITE -
2020 FORD ESCAPE- Pittsburgh, PA
Powertrain malfunction/ reduced power hill start assist warning Pre- collision assist not available
Source: NHTSA WEB SITE -
2020 FORD ESCAPE- Des Plaines, IL
Awd module fault seeing a lot of other owners having same issue of awd module breaking and causing awd to not function
Source: NHTSA WEB SITE -
2020 FORD ESCAPE- Springfield, MO
The fabric covering for the sunroof detached and is now sagging down so that you can not see out the rearview mirror.
Source: NHTSA WEB SITE -
2020 FORD ESCAPE- Randleman, NC
I have a recall for my vehicle that was sent out as an advanced notice back in July 2025. There is still no remedy available. This recall states my car could ignite in an engine fire if not repaired. This could cause serious danger or bodily harm to me and others while I'm driving.
Source: NHTSA WEB SITE -
-
2020 FORD ESCAPE- Chicago, IL
The contact owns a 2020 Ford Escape. The contact received notifications of NHTSA Campaign Numbers: 25V467000 (Fuel System, Gasoline) and 26V123000 (Back Over Prevention); however, the parts to do the recall repairs were not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2020 FORD ESCAPE- Warren, OH
The contact owns a 2020 Ford Escape. The contact received notifications of NHTSA Campaign Numbers: 25V829000 (Structure) and 26V123000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2020 FORD ESCAPE- Ellwood City, PA
I am reporting an Ineffective Remedy for Recall 22S21. The vehicle was 'inspected' in 2022, but the original defective part (Date Code 2020) remains and is now leaking oil onto hot engine components, creating the fire risk the recall was intended to prevent. The dealership (Ford [Dealer Name]) is refusing to honor the recall and is demanding $500 to address a safety defect. This is a violation of 49 U.S.C. § 30120. The vehicle is exhibiting the exact failure symptoms described in Safety Recall 22S21 (NHTSA 22V-191): active oil leakage in the engine compartment. While the dealership refuses to perform a 'no-charge' forensic teardown, I have documented a 2020-dated oil separator still on the vehicle despite a 2022 'Completion' notice in the Ford OASIS system. The presence of oil in the turbocharger is a documented consequential result of high crankcase pressure caused by this failed component.
Source: NHTSA WEB SITE -
2020 FORD ESCAPE- Van Buren Township, MI
The contact owns a 2020 Ford Escape. The contact stated that while driving 70 MPH, the engine was running rough, and the vehicle unexpectedly decelerated to 25 MPH. The check engine warning light was illuminated. The vehicle was towed to an independent mechanic, who diagnosed the vehicle with coolant intrusion into the engine, causing the cylinder head to crack. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 140,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2020 FORD ESCAPE- Indianapolis, IN
Thumb was deeply cut using gear shift selector knob due to peeling chrome on the knob.
Source: NHTSA WEB SITE