2013 FORD ESCAPE Complaints

AFTER STOPPING IN MY GARAGE AND EXITING THE VEHICLE FROM THE DRIVER'S SIDE DOOR, I ATTEMPTED TO CLOSE THE DOOR. THE DOOR WOULD NOT LATCH CLOSED AND BASICALLY JUST BOUNCED OPEN AGAIN. I ATTEMPTED TO CLOSE IT AGAIN AND IT DID THE SAME THING. I OPEN AND CLOSED THE HANDLE ON THE OUTSIDE AND ON THE INSIDE. AFTER THIS I COULD CLOSE THE DOOR. THIS PROBLEM HAS PERSISTED FOR OVER A MONTH.

THIS CAR HAS THE EXACT SAME ENGINE AND COOLANT SYSTEM AS 2014 MODEL AND THAT MODEL WAS RECALLED FOR COOLANT LEAK ON ENGINE THAT COULD CAUSE ENGINE OVERHEATING OR ENGINE FORE, FOR SOME INEXPLICABLE REASON 2013 WAS NOT INCLUDED IN THE RECALL. MY VEHICLE HAS THIS EXACT PROBLEM. THIS IS ABSURD.

THE CAR LOOSES COOLANT INSIDE THE ENGINE COMPARTMENT. THIS VEHICLE WAS MANUFACTURED IN JULY 2012, JUST OUTSIDE THE DATES REPORTED ON YOUR WEBSITE FOR A POTENTIAL FIRE RISK FROM COOLANT LEAKS ON THESE VEHICLES. YOUR WEBSITE DAYS "AUGUST 2012" IS THE START DATE FOR THE PROBLEM WITH THESE ENGINES. SHOULD THE DATE RANGE BE CHANGED?

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING 60 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT HAD TO TURN THE VEHICLE OFF AND BACK ON IN ORDER FOR IT TO RESUME NORMAL OPERATION; HOWEVER, THE VEHICLE STALLED AGAIN WHEN PLACED IN REVERSE. THE VEHICLE WAS TAKEN TO PARKS FORD & LINCOLN OF GAINESVILLE (3333 N MAIN ST, GAINESVILLE, FL 32609, (352) 372-4251) TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 75,000.

SEATBELT FAILS TO RETRACT PROPERLY. THE TENSION ON THE RETURN IS INADEQUATE. IT WILL RETRACT BY PUSHING THE SEAT BELT BACK INTO THE SLOT TO SOME EXTENT BUT NOT FULLY AND CERTAINLY NOT ON IT'S OWN.

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE IDLING AT A DRIVE THRU WINDOW AT A RESTAURANT, THE VEHICLE JERKED FORWARD AND ALMOST CRASHED INTO THE PRECEDING VEHICLE. THE CONTACT ATTEMPTED TO DRIVE OFF, BUT THE VEHICLE STALLED AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO NORTH HILLS AUTOMOTIVE (1428 AUGUSTA ST, GREENVILLE, SC 29605, (864) 233-9002) WHERE IT WAS DIAGNOSED THAT NEW BUSHINGS NEEDED TO BE INSTALLED ALONG WITH A NEW TRANSMISSION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 153,300.

I PURCHASED MY ESCAPE WITH 50,000 MILES ON IT, WITHIN A FEW MONTHS I HAD A LOW COOLANT ALERT- I WAS TOLD AT THE DEALERSHIP THEY DID NOT REPLACE THE CAP CORRECTLY AFTER AN OIL CHANGE, THEY FLUSHED THE LINES AND COULDN'T FIND ANY LEAKS SO THE CAP WAS REPLACED. I HAD A LOW COOLANT WARNING AGAIN AND MY COOLANT WAS REPLACED AT HOME, AND THEN ANOTHER WARNING SHORTLY AFTER, AGAIN REPLACED, COOLANT CLEARLY LEAKING FROM UNDER CAR BUT NO LEAKS COULD BE IDENTIFIED. THEN... DRIVING ON THE HIGHWAY AT 70MPH "TRANSMISSION FAULT" WARNING- PULLED OVER. CAR WAS SHIFTING NORMALLY, RESTARTED AND THE WARNING WAS GONE. TOOK TO DEALERSHIP AND WAS TOLD THEY PULLED THE CODE: "FOR TCC JUDDER, WHICH IS BECAUSE THE TORQUE CONVERTER IS SLIPPING UNDER ANY LOAD, AND THERE IS A HARD SHIFT BETWEEN 2ND AND 3RD GEARS." WAS TOLD I NEEDED A TRANSMISSION OVERHAUL (CAR HAS 64,000 AT THIS POINT.) BROUGHT THE CAR HOME AND IN THE DRIVEWAY IT STARTED LEAKING TRANSMISSION FLUID. OPENED A CASE WITH FORD AND WAS TOLD THEY "DECLINE ASSISTANCE" TO HELP WITH REPAIRS. BROUGHT TO 2ND SHOP FOR 2ND OPINION AND WAS TOLD: TRANSMISSION FLUID WAS COMPLETELY BURNT, TRANSMISSION OVERHEATED AT SOME POINT, THIS CAUSED THE COOLING TANK TO CRACK EXPLAINING THE DISAPPEARING COOLANT PROBLEM I HAD BEEN HAVING SINCE BUYING THE CAR, NO EXPLANATION WHY THE TRANSMISSION WOULD OVER HEAT. CAR SERVICED AT FORD REGULARLY AND WAS NOT HEAVILY DRIVEN. I HAVE HAD THE CAR FOR 10 MONTHS AT THIS POINT AND WILL BE PAYING THOUSANDS FOR A NEW TRANSMISSION THAT FAILED WITH LOW MILEAGE.

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE'S GEAR SHIFTER FAILED TO CHANGE INTO ANY GEAR. THE CONTACT HAD TO MANEUVER THE GEAR SHIFTER TO ENSURE THAT THE GEARS PROPERLY CHANGED OVER. IN ADDITION, THE ENGINE COOLANT INDICATOR KEPT RANDOMLY FLASHING AND COOLANT LEAKED FROM THE VEHICLE. THE COOLANT HAD TO BE CONSTANTLY CHECKED DUE TO BEING LOW OR NEARLY EMPTY. THE VEHICLE WAS TAKEN TO KING FORD (9555 KINGS AUTO MALL RD, CINCINNATI, OH 45249, 513-683-0220), BUT WAS NOT YET DIAGNOSED OR REPAIRED. THE VEHICLE WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 12V551000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS NOT AVAILABLE.

ENGINE AND COOLANT LIGHT ON AND THE VEHICLE IS STALLING AT IDLE STATE AND WHILE PULLING OFF AFTER WAITING ON TRAFFIC THEN PROCEEDED TO PULL OUT, SITTING AT LIGHT AND STALLED WHEN LIFT TURN GREEN, AND STALLED WHILE MERGING ON INTERSTATE. VERY DANGEROUS!! DUE TO STALLING I ALMOST GOT HIT! STARTED TO HAPPEN IN DECEMBER TOOK TO DEALERSHIP IN JANUARY HAPPENED AGAIN TODAY 2/6/19

THE 3RD TIME THIS HAPPENED WAS ON FRIDAY, FEB. 1, 2019. COLD MORNING. WARMED CAR AT 4 A.M. NO DELAY IN START UP. DROVE ABOUT 3 MILES. WHILE DRIVING DOWN INTO A VALLEY CAR MADE A DING NOISE. LOWERCASE I APPEARS IN CENTER OF DASH SCREEN. IT IS ORANGE. CHECK ENGINE LIGHT COMES ON AND A MESSAGE FLASHES ACROSS DASH STATING SERVICE ENGINE...SOMETHING ABOUT FLUID. I PROCEED ABOUT 1 BLOCK LIGHTS TURN RED CAR SHUTS DOWN. FOOT ON GAS DOES NOT WORK. NO TIME TO PULL OFF ROAD. I SHUT CAR OFF. SITTING IN CAR IN VALLEY NO CELL RECEPTION. ISOLATED. 5 BELOW ZERO. I PUT FLASHERS ON. AFTER 4 MINUTES I DECIDED TO TRY TO START CAR AND IT DID ONLY SHOWING ORANGE LIGHTS. CAR MOVED I DROVE TO SAFE PLACE AND HAD TOWED TO DEALER. THIS EXACT THING HAPPENED 2 OTHER TIMES SINCE I PURCHASED IN FEB 2015. EACH TIME REPAIRS WERE MADE AND YET THE SAME THING WHEREBY THE CAR ACTS LIKE IT IS GOING TO CATCH ON FIRE OR SOMETHING AND SHUTS DOWN WITH ONLY A FEW SECONDS TO RESPOND. AT NO TIME WERE THERE ANY SIGNS OF OVERHEATING. HIGH READINGS STEAM ETC. SPECIFIC DATES FOR THE FIRST 2 INCIDENTS WILL BE RESEARCHED BY ME AND REPORTED. EACH INCIDENT OCCURRED IN THE SAME MANNER. ONE IN 2016, ONE IN 2017 AND NOW IN 2019. INCIDENT OCCURRED WHEN CAR WAS MOVING, LESS THAN 5 MILES FROM HOME. IN THE MORNING, WINTER WEATHER. 2 LANE ROAD CITY DRIVING SNAKE LIKE ROAD GOING DOWN HILL. CAUSE NATURE NOT CLEAR. SERVICE STAFF EACH TIME FEEL THEY FIXED IT...HAPPENS AGAIN AND AGAIN. IS IT A SENSOR, COMPUTER ERROR, ENGINE????