2019 FORD ESCAPE Complaints

The car had a rough idle (only for the first few minutes) for one day before the engine light came on. The car was taken to the dealership on the third day (less than 20mi of driving between the light coming on and the car being inspected). According to their scans, my 2.0L engine is experiencing water (coolant) intrusion into the clyinders (after only 5 years of service). The Ford technician said it is TSB 22-2229 (a known issue since 2019 TSB 19-2172). There are currently no NHTSA Customer Satisfaction Programs or recalls for this TSB, which is astonishing, as there is one for the 1.5L engine made in the same plant AND Ford completely redesigned the engine because they know it is so bad. The fix is to completely replace the engine ($10,000-$15,000). The danger is that the manufacturer knew there was risk of water intrusion, which can crack the block…this could leave the vehicle in a dangerous situation if driving at highway speeds or in heavy traffic.

Consumers claim the engines in their Ford vehicles overheat due to an internal coolant / antifreeze leak that allows coolant to enter into the cylinders of the engine. In many cases, the defect is alleged to have caused total engine failure and to require replacement of the engine block.

My engine had a coolant leak a few years ago (2021) and needed a complete engine replacement since the car would no longer run. Since it was under warranty then it was replaced. However, the engine once again has had a major issue with the engine bearing and needs another full replacement and will no longer run. Many people are struggling with needing to get full engine replacements on Ford Escapes. There are Ford retailers keeping stocks of Ford Escape engines in preparation for these engine replacements, but Ford has refused to offer any assistance for this known issue. Requiring a 2nd full engine replacement at the value of the car itself is absurd. I received a warning message on my car, but when I took it in to have the issue assessed - it was notified as a minor gas cap issue.

The contact owns a 2019 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (POWER TRAIN). The contact stated that while the vehicle was being repaired under recall, the contact was informed that there was coolant intrusion into the engine, causing engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired due to the cost. The manufacturer was made aware of the failure. The approximate failure mileage was 98,837.

The contact owns a 2019 Ford Escape. The contact stated while driving 3 MPH, the vehicle started to sputter. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic and the contact was made aware of an undisclosed recall. The mechanic determined that the short block needed to be replaced and there was coolant intrusion into the engine. The vehicle was taken to the local dealer, where it was diagnosed and determined that there was a misfire and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 102,000.

The contact owns a 2019 Ford Escape. The contact stated that while the vehicle was turned off and parked, the vehicle started rolling across the parking lot. There were no warning lights illuminated. The contact stated that several employees in the parking lot noticed the vehicle rolling away and were able to enter the vehicle and stopped the vehicle. The vehicle was taken to the local dealer, who confirmed there were no recalls on the VIN. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The failure mileage was unknown.

Transmission failed. Since the transmission failed, I was stuck at an intersection and could not move forward for several moments. The transmission was inspected and repaired by Aamco transmission services. There were no warnings. The car had been driven only 38,633 miles. Ford will not reimburse for the repairs, but is aware the repairs were completed.

The contact owns a 2019 Ford Escape. The contact stated while driving at an undisclosed speed, there was an abnormal humming sound coming from the passenger’s side rear of the vehicle. There was no warning light illuminated; however, a message to turn off and restart the vehicle was displayed. The vehicle was driven to the residence. The vehicle was started; however, the steering wheel was locked. The message to turn off and restart was displayed again. The vehicle was taken to an independent mechanic where it was diagnosed with a failed purge valve. The contact was informed that the purge valve needed to be replaced. The vehicle was not repaired. The dealer was made aware of the failure. The manufacturer was made aware of the failure and a case was filed. The contact referenced an unknown recall; however, the VIN was not under recall. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 145,000.

The contact owns a 2019 Ford Escape. The contact stated that while his wife was driving at unknown speeds, the vehicle started sputtering. The contact stated that the check engine warning light was illuminated. The contact stated that the failure was related to Customer Satisfaction Program: 21N12. The vehicle was taken to an independent mechanic who determined that there was coolant leaking into the cylinders and there was a blown head gasket. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and informed the contact that there was no warranty coverage on the vehicle. The failure mileage was approximately 52,000.

I am reporting a serious transmission failure in my 2019 Ford Escape SEL with only 86,000 miles. The vehicle began exhibiting signs of transmission malfunction, including whining noises and delayed acceleration. Upon inspection, the mechanic found metal shavings in the transmission fluid and reported that the front pump had completely failed. This issue aligns with the widespread problems detailed in the [XXX] et al. v. Ford Motor Company class action lawsuit concerning premature transmission failures in Ford vehicles. The estimated cost to repair my vehicle is nearly $8,700, which is unreasonable for a vehicle with such relatively low mileage. I am concerned about the safety implications of this failure, especially if the vehicle had lost power while driving. I believe this issue is part of a broader, known defect and should be investigated further. I have documentation to support my case and am happy to provide repair estimates or service records upon request. I reside in Virginia and would like this complaint to be recorded as part of your investigation into transmission-related issues on 2019 Ford Escapes. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)