2013 FORD ESCAPE Complaints
View complaints related to 2013 FORD ESCAPE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 2,650 complaints submitted for the 2013 FORD ESCAPE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2013 FORD ESCAPE- MIDDLETOWN, NJ
STALLS RANDOMLY AT LOW RPM, SEEMINGLY IT'S SAME EXACT SYMPTOMS AS RECALL 14S17 WHICH WAS FOR THE LARGER 2.0 MOTOR. VEHICLE HESITATES AND STALLS AND WONT START EASILY. THIS HAPPENED ON FOUR SEPARATE OCCASIONS OVER 6MONTH PERIOD. VEHICLE ONLY HAS 50,000 MILES
Source: NHTSA WEB SITE -
2013 FORD ESCAPE- NORTH CANTON, OH
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING 35 MPH, THE VEHICLE STALLED. THE CONTACT TOOK THE VEHICLE TO AUTONATION FORD NORTH CANTON (5900 WHIPPLE AVE NW, NORTH CANTON, OH 44720, 330-238-3206) TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 75,000. THE VIN WAS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 FORD ESCAPE- KENNESAW, GA
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE STALLED AND WOULD NOT ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WAS COASTED ONTO THE ROAD SHOULDER. THE VEHICLE WAS ABLE TO BE DRIVEN HOME AFTER IT WAS RESTARTED SEVERAL TIMES. THE DEALER AND MANUFACTURER HAD NOT BEEN CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 136,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 FORD ESCAPE- PETOSKEY, MI
CPSC: WE WERE CALLED TO A VEHICLE FIRE OF A 2013 FORD ESCAPE SE. CAR HAD BEEN DRIVEN FOR 4 HOURS AND HAD BEEN SITTING IN A PARKING LOT FOR ABOUT 2 AND THE LEFT REAR LOWER TAIL LIGHT AREA BURNED. *DT *JS
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 FORD ESCAPE- SEAFORD, NY
2013 FORD ESCAPE. CONSUMER WRITES IN REGARD TO MALFUNCTION WITH VEHICLES TRANSMISSION. *AS THE CONSUMER STATED THAT THE TRANSMISSION NEEDED TO BE REPLACED AND WAS ADVISED THE WARRANTY HAD EXPIRED. *JS
Source: CONSUMER LETTER -
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2013 FORD ESCAPE- COLUMBIA, MD
WHEN I FIRST PURCHASED THE ESCAPE THE TRUNK HANDLE FELL OFF INTO MY HAND, IT WAS REPLACED. THE PASSENGER DOOR OPENER HANDLE APPARENTLY IS WRAPPEND IN SILVER PLASTIC, THAT CUT A PASSENGER, I HAVE SPENT YEARS ASKING THEM TO REPLACE IT, THEY FINALLY DID LAST MONTH, OF COURSE NOW OUT OF WARRANTY SO I HAD TO PAY FOR IT. I HAVE HAD A RECURRING ISSUE WITH MY REAR PASSENGER DOOR INTERIOR PANEL SEPARATING FROM THE METAL EXTERIOR PANEL, RENDERING THE DOOR USELESS. MY 7 YEAR OLD DAUGHTER CANNOT GET INTO OR OUT OF THE VEHICLE ON HER SIDE. THE CLIPS HAVE BEEN REPLACED 3 TIMES AT THE DEALERSHIP AND THEY ARE SUGGESTING REPLACING THE INTERIOR BECAUSE IT IS "WARPED" HOW DOES A GARAGED VEHICLE'S INTERIOR BECOME "WARPED" TO AN EXTENT WHERE THE CLIPS CANNOT HOLD THE PART IN PLACE AND REPEATEDLY SNAP? THE CLIPS ARE PLASTIC AND SIMILAR TO THE INTERIOR OF THIS MODEL PLASTIC IS WEARABLE, AND FORD SHOULD BE REPLACING THIS ITEM, NOT ME. I HAD A 2001 EXPLORER FOR 14 YEARS THAT I NEVER HAD ISSUES WITH, PRIMARILY BECAUSE IT WASN'T CONSTRUCTED WITH PLASTIC.THIS IS A SERIOUS SAFTEY ISSUE AND MY CHILD SHOULD NOT BE TRAPPED IN A VEHICLE. I HAVE ALSO HAD A RECURRING ISSUE WITH THE FRONT SUSPENSION, THE SHOCKS WERE REPLACED AND THE MATTER HAS GOTTEN WORSE. THIS ISSUE TOOK PLACE AFTER THE TIRE WAS REPLACED BECUASE OF A NAIL PUNCTURE. I AM RESPONDING TO THE DEALERSHIP TODAY 10/16/2018 TO SEE WHAT THEY ARE GOING TO DO ABOUT THIS PROBLEM, THAT I DID NOT CREATE AND HAVE ATEMPTED TO HAVE REPAIRED SINCE JULY 2018. WHEN THE CAR IS IN MOTION THE PASSENGER SIDE SIMPLY SEEMS AS IF IT GOING TO FALL OFF, A LOUD CLANKING SOUND AND THE STABILITY IS THEN OFF AFTER THE VEHICLE GOES OVER ANYTHING, MAN HOLE OVERS SMALL FISSURES IN THE GROUND OR LARGE BUMPS. THIS CAN'T BE SAFE AND IT NEEDS TO BE FIXED.
Source: NHTSA WEB SITE -
2013 FORD ESCAPE- OCONOMOWOC, WI
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE ACCELERATING TO MERGE ONTO A HIGHWAY, THE VEHICLE SPUTTERED AND HESITATED. THE VEHICLE THEN ACCELERATED, THE RPMS INCREASED, THE VEHICLE JERKED UNCONTROLLABLY, AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO VAN HORN FORD OF OCONOMOWOC (1000 SUMMIT AVE, OCONOMOWOC, WI 53066, (262) 567-5574). THE DEALER CHECKED THE TRANSMISSION'S COMPUTER CODE, BUT COULD NOT DETERMINE THE CAUSE OF THE FAILURE. THE DEALER STATED THAT THEY WOULD HAVE TO SEE THE CHECK ENGINE INDICATOR ILLUMINATE TO PERFORM A DIAGNOSTIC TEST. THE MANUFACTURER WAS CONTACTED AND STATED THAT A SUPERVISOR WOULD CALL BACK. THE MANUFACTURER STATED THAT THERE WAS NO RECALL ON THE VEHICLE; THEREFORE, THE CONTACT WOULD BE RESPONSIBLE FOR THE REPAIR COSTS. THE CONTACT STATED THAT THE FAILURE RECURRED SEVERAL TIMES WHILE THE WARRANTY WAS STILL IN EFFECT AND THE DEALER WAS NOTIFIED SEVERAL TIMES. THE MANUFACTURER STATED THAT THEY COULD NOT ASSIST SINCE THE WARRANTY WAS CURRENTLY EXPIRED. THE FAILURE MILEAGE WAS 94,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 FORD ESCAPE- MAGNOLIA, DE
RANDOM STALLING WHEN CAR IS WARM. ONCE IT HAS BEEN TURNED OFF FOR AN HOUR OR MORE, IT WILL WORK BUT A LITTLE HEISTANT. CHECK ENGINE LIGHT COMES ON WHEN CAR HAS BEEN TURNED ON AND OFF TOO MANY TIMES WITHIN IN AN HOUR (ABOUT 6 TIMES). CHECK ENGINE LIGHT WILL NOT STAY ON, IT EVENTUALLY GOES OFF. LEFT PET STORE, STOPPED AT A STOP SIGN TO CROSS OVER AN INTERSECTION AND WHEN IT WAS MY TURN TO GO CAR STALLED IN THE MIDDLE OF A BUSY INTERSECTION. WAS ABLE TO GET THE CAR TO DRIFT ACROSS THE OTHER HALF OF THE INTERSECTION OUT OF THE WAY OF TRAFFIC BEFORE CAR STOPPED COMPLETELY. CAR STARTED BACK UP BUT WAS HESITANT TO START. STALLED A COUPLE OF MORE TIMES UNTIL I GOT HOME (ABOUT 2 BLOCKS FROM INTERSECTION).
Source: NHTSA WEB SITE -
2013 FORD ESCAPE- LINN, MO
CONSTANTLY LOSES COOLANT FLUID AND ENGINE STALLS AT TIMES, I UNDERSTAND FORD HAS RECALLED THIS YEAR AND MODEL FOR THIS, BUT THEY KEEP TELLING ME OUR VIN# IS NOT ON RECALL LIST, BUT IT IS DOING WHAT THEY HAVE RECALLED OTHER SAME YEAR SAME MODELS FOR
Source: NHTSA WEB SITE -
2013 FORD ESCAPE- SUMMERVILLE, SC
DRIVER'S SIDE DOOR LATCH WOULDN'T LOCK. THE CONSUMER REFERENCED SAFETY RECALL 16S30. REQUESTED TO BE REIMBURSED FOR THE REPAIR. THE CONSUMER FILLED OUT THE APPROPRIATE PAPER WORK, BUT HAD NOT HEARD BACK FROM THE MANUFACTURING COMPANY.
Source: NHTSA WEB SITE