2019 FORD ESCAPE Complaints

Bought 4 new tires from Costco Dec 2023. June 2024 tire rotation showed 5/32 and 6/32. after only 7K miles. Brought tires back to Costco and was told I had to wait to make a warranty claim until they are 2/32! This is forcing me to literally put my family's lives at risk. Finally in June 2025, after ONLY 17,312 miles driven the tires were at 3/32. Filed a warranty claim. Costco did the best they could, but in the end, I now have to buy new tires. I did receive ~$600 for the warranty claim but now have to spend another $432 PLUS an alignment. Total cost for now is $900 + $400 +200 (alignment). Not sure how other people view this, but I think I was completely ripped off. $1500 for new tires? REALLY? Tech stated that Bridgestone knows/knew these tires are/were problematic yet did nothing. These tires NEED TO BE RECALLED, the company investigated for deliberately putting peoples' lives at risk.

Backup camera will stay on for a short time after switching from R to D. It will switch while driving down the road. Also the lighting continues to switch light to dark while driving during the day.

The coolant kept getting low. I brought it to the Ford dealership I bought it less than a year ago. They ran some tests and said the coolant is leaking and the engine needs to be replaced. I'm waiting for them to hear back from Ford to see if it's under the extended warranty.

The contact owns a 2019 Ford Escape. The contact stated while the vehicle was parked and occupied, while attempting to start the vehicle, the contact noticed a cloud of white smoke coming from the exhaust. The check engine warning light was illuminated. A dealer was contacted. The vehicle was taken to a dealer where it was diagnosed that there was coolant leaking into the cylinders, and the engine needed to be replaced. The vehicle was not repaired. The contact related the failure to Customer Satisfaction Program: 21N12: (GTDI Engine – Short Block Replacement After Coolant Intrusion); however, the VIN was not included in program. The manufacturer was notified of the issue and informed the contact that the VIN was not included in the program and opened a case. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 56,000.

The number 2 cylinder is cracked allowing coolant to leak into the combustion side of the engine. my dealer is asking for $15,000 to replace the engine.

On or about June 1, 2025, the vehicle began losing coolant without a visible leak. Took the vehicle to dealer for a diagnosis. Dealer claimed than a coolant hose was bad and required an $1100 repair. I reported to the dealer the low coolant, water in the oil and white smoke at start up but they dismissed the complaint. Stated they would need the $1100 repair done before any other diagnosis could completed. July 1, 2025, after consulting Ford corporate directly, they are "looking" into my concern. No offer of repairs, at all.

The failed component is the coolant leaking into cyl 4 TSB 22-2229 which has been a problem with this model in the 1.5 L turbo before. This model is the 2.0L turbo but having the same problem. According to the dealership, "This is the entire process need to either rebuild or replace the vehicle's engine. This is a process needed when the vehicle's engine is in need of serious repair." Reasoning according to the dealer: "Without replacing or rebuilding a damaged engine, the car will not be able to function and will be left useless." This car has only 46,391 miles on it for 2019 and has been meticulously taken care of since it's purchase in Aug 2021 as a used vehicle from the dealership. After an oil change was completed on the vehicle at 46,300 miles, the check engine light came on and the vehicle was taken into the dealership for it to be assessed. That's when it was found to be cyl 4 that was the problem.

Last year my vehicle has a recall for the Ecoboost. Ford in Boonville, IN. replaced engine. I am again having a foggy windshield, sweet smell, dizziness, and I can taste the coolant. I sent email to Ford motor company but haven't received a response yet. I left a message for the service department at dealership as well. I'm waiting for someone to get back to me. It's my understanding that if the same problem returns or is related to the recall it will have to be fixed.

The contact owns a 2019 Ford Escape. The contact stated while driving 45 MPH, the contact heard a rumbling sound coming from the engine, causing the vehicle to shake abnormally. The check engine warning light was illuminated. The contact stated that an independent mechanic was contacted. The vehicle was taken to an independent mechanic and was diagnosed with engine failure, and that the cam shaft was damaged. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 130,000.

Presence of coolant in the engine cylinders, Ford has it as a known issue but won't issue a full recall. Causing cylinder misfires. Needs new engine. Ford design flaw!