2020 FORD ESCAPE Complaints

View complaints related to 2020 FORD ESCAPE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,780 complaints submitted for the 2020 FORD ESCAPE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2020 FORD ESCAPE
    - Los Angeles, CA

    My recall was dated last march 2025. Its almost 1 year and they havents fixed the car yet. It has a recall on fuel injectors.

    Source: NHTSA WEB SITE
  • 2020 FORD ESCAPE
    - Madison, WV

    The contact owns a 2020 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V467000 (Fuel System, Gasoline). The contact stated that while the vehicle was turned off and being refueled, and the vehicle failed to start as intended. The contact observed a strong gasoline odor inside the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 53,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2020 FORD ESCAPE
    - Columbus, NE

    UNKNOWN When I start my car for the 1st time that day & start to back up with my foot on the break, the back end of my vehicle makes a loud groaning sound.

    Source: NHTSA WEB SITE
  • 2020 FORD ESCAPE
    - Fayetteville, NC

    When I attempted to open the panoramic sunroof shade, it became stuck and was drawn into the roller housing, where it is now fully lodged and cannot be retrieved. Repair estimates are in the thousands of dollars because correcting this issue requires removal of the headliner and extensive labor to access and replace the shade assembly. This failure has been reported by numerous other owners, particularly on the 2020 model year, with many describing the same outcome and similarly high repair costs. There was no indication that any component was compromised, no warning once the part detached, and no safety mechanism to prevent the shade from operating while obstructed.

    Source: NHTSA WEB SITE
  • 2020 FORD ESCAPE
    - Luling, TX

    When opening the driver door, it pops and sometimes won't close or open all the way because of the door check arm bracket.

    Source: NHTSA WEB SITE
  • 2020 FORD ESCAPE
    - Gary, IN

    Both front doors started making a severe cracking noise and are difficult to open and close. The popping noise grows more severe with time. The problem has caused major functions with the entire door alignment to include the driver's side windows to malfunction, refusing to go up or down if the door is opened or closed to often. My car is less than 5 years young with less than 27,110 local miles, one owner, purchased new 2020 and shouldn't be falling apart.

    Source: NHTSA WEB SITE
  • 2020 FORD ESCAPE
    - Trenton, SC

    My car shut down from a new engine block recall or mandate. Has been in the shop for four months with no eta on when it will be done. This is my only way of transportation.

    Source: NHTSA WEB SITE
  • 2020 FORD ESCAPE
    - Raleigh, NC

    The contact owns a 2020 Ford Escape. The contact received notifications of NHTSA Campaign Numbers: 25V467000 (Fuel System, Gasoline) and 25V829000 (Structure); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. While starting the vehicle, the engine made a choking sound. The failure was more prevalent after fully refueling the vehicle. While driving at undisclosed speeds, the vehicle was shaking abnormally. While approaching a red light and attempting to stop, the vehicle shut off unintendedly. The vehicle was restarted, and the contact pulled over to the side of the road, where the vehicle started to shake. The contact waited for a while before restarting the vehicle. When the vehicle was restarted, the engine started choking and the vehicle shut off. The vehicle was restarted after a while and driven to the residence. The next day, while starting the vehicle, the engine was choking, and the vehicle was vibrating abnormally. The contact decided not to drive the vehicle to prevent the failures from occurring while driving. The dealer was contacted and informed that parts were not available for the recall repair. The contact was informed that any diagnostic test or repair would be out-of-pocket. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 30,014.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2020 FORD ESCAPE
    - North Richland Hills, TX

    Drivers side door is popping/cracking. Upon reasearching I found numerous others complaing of the same problem

    Source: NHTSA WEB SITE
  • 2020 FORD ESCAPE
    - Gastonia, NC

    For months, I have had restraints indicator lamp warning, specifically for the driver seatbelt buckle sensor circuit, as well as one notification for a fault with the occupant classification system which includes air bags and safety belt buckle pretensioners. It is going to cost over $600 to fix the driver belt alone. As this is part of the safety features of a car, I do not feel as though the consumer should be responsible for this. It seems as though it should fall on that of the manufacturer

    Source: NHTSA WEB SITE