2013 FORD ESCAPE Complaints

POP-UP MESSAGES ON CONSOLE: "TRANSMISSION FAULT. SERVICE NOW. REDUCING POWER TO REDUCE ENGINE TEMPERATURE." ALTHOUGH THERE WAS NOT A PERCEPTIBLE DIFFERENCE IN DRIVING, I TOOK MY VEHICLE TO SERVICE IMMEDIATELY. RESULTS FROM DEALER SERVICE ADVISOR: "IT APPEARS THE TORQUE CONVERTER IS SLIPPING INSIDE THE TRANSMISSION, THE TRANS OVER TEMP LIGHT IS COMING ON AS A RESULT OF THE CONVERTER SLIPPING, SO ULTIMATELY IT WILL NEED THE TRANSMISSION REBUILT WITH THE TORQUE CONVERTER REPLACED. I KNOW YOU ARE JUST OUTSIDE OF WARRANTY AND THE REPAIR IS QUITE UNEXPECTED AND COSTLY. FORD HAS REPLIED BACK AND STATED THEY WILL ASSIST $1,569.12, WHICH WOULD LEAVE YOU RESPONSIBLE FOR $1,000.00 TOWARD THE REPAIR."

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHEN THE CONTACT SHIFTED THE VEHICLE INTO REVERSE, THE ENGINE STALLED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V471000 (POWER TRAIN); HOWEVER, THE PARTS TO DO THE RECALL REPAIR WERE NOT AVAILABLE. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE SHIFTER CABLE WAS FRACTURED, BUT THE VEHICLE WAS NOT REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 44,000.

1. MIS-FIRING CAUSING THE ENTIRE VEHICLE TO ROCK, SEEN MAINLY WHEN THE ENGINE IS IN GEAR WITH THE BREAK ENGAGED AT A STOP SIGNAL. 2. SUDDEN OVER-REVVING SEEN ON THE TACHOMETER. 3. THE OVER-REVVING USUALLY PRECEDES THE ENGINE TEMPERATURE SPIKING INTO THE CRITICAL AREA. THIS IS MOST LIKELY TO HAPPEN ON INCLINES. PULLING OVER, SHUTTING DOWN THE ENGINE ALLOWING IT TO COOL DOWN FOR 10-15 MINUTES, THEN EVERYTHING IS FINE. I HAVE LEARNED TO WATCH FOR THE OVER-REVVING, THEN APPLY THE BRAKE TO STOP THE OVER-REVVING. THEN HAS ALLOWED ME TO KEEP THE OVER-HEATING IN CHECK.

MY 2013 FORD ESCAPE HAS STALLED SEVERAL TIMES WHILE DRIVING, ONLY TO RESTART AGAIN AND SEEM FINE. RECENTLY IT STALLED AND WOULD NOT START UP.

ON WED AUGUST 22ND, 2018, I WAS RUNNING ERRANDS. I LEFT A STORE, ENTERED MY 2013 FORD ESCAPE TITANIUM, AND BEGAN TO SLOWLY BACK OUT OF MY PARKING SPACE. AFTER BACKING OUT OF THE SPACE, I PUT THE SHIFTER INTO D AND BEGAN TO TRY TO DRIVE FORWARD, BUT MY VEHICLE INSTEAD CONTINUED TO ROLL BACKWARDS. I IMMEDIATELY PRESSED MY BRAKE PEDAL, WHICH STOPPED IT FROM ROLLING BACKWARDS, AND PUT THE SHIFTER INTO P. THOUGH MY VEHICLE SHOWED THAT IT WAS IN PARK, IT CONTINUED TO ROLL BACKWARDS IF I TOOK MY FOOT OFF THE BRAKE. I WAS ABLE TO REVERSE MY CAR DOWN THE PARKING LOT AND BACK INTO A PARKING SPACE AT THE END OF THE LOT. ALL THE WHILE, MY 2013 ESCAPE SHOWED THAT IT WAS IN PARK. I TURNED MY VEHICLE OFF, BUT HAD TO ENGAGE THE EMERGENCY BRAKE TO ENSURE THAT IT WOULD NOT CONTINUE ROLLING BACKWARDS. WHEN I TRIED TO TURN THE VEHICLE BACK ON A MINUTE LATER, I WAS NOT ABLE TO PUSH THE BRAKE PEDAL DOWN. IT BECAME LOCKED, AND I COULDN'T TURN THE ENGINE ON, SHIFT, OR DO ANYTHING EXCEPT TURN PRESS THE IGNITION BUTTON TO TURN ON/OFF THE RADIO/AC/LIGHTS/ELECTRICAL, ETC. (DURING THIS WHOLE TIME, THERE WAS NEVER ANY WARNING LIGHTS LIT OR ANY INDICATION AT ALL THAT A PROBLEM WAS ABOUT TO OCCUR OR CURRENTLY OCCURING.) I HAD IT TOWED TO THE NEAREST FORD DEALERSHIP, WHERE THEY CONFIRMED THAT IT WAS THE SHIFTER ASSEMBLY/CABLE THAT BROKE, WHICH IS THE EXACT ISSUE IN THE RECALL FORD ISSUED ON OVER 500,000 2013 FORD ESCAPES IN JULY 2018. HOWEVER, DESPITE MY VEHICLE HAVING THE EXACT MECHANICAL FAILURE AS DESCRIBED IN THE RECALL NOTICE, I WAS TOLD BY FORD WHEN I CONTACTED THE MANUFACTURER DIRECTLY, THAT MY VEHICLE WAS ASSEMBLED AT A PLANT THAT HAS NOT BEEN ADDED TO THE RECALL. OBVIOUSLY THIS ISSUE IS MORE VAST AND WIDESPREAD THAN FORD IS WILLING TO ADMIT. BECAUSE MY ESCAPE IS FROM A FACTORY THAT HASN'T BEEN ADDED TO THE RECALL YET, FORD REFUSES TO COVER THE COST OF REPAIRS. THIS IS INCREDIBLY FRUSTRATING.

A FEW MONTHS AFTER BUYING MY CAR IT BEGAN TO HAVE COOLING ISSUES. MY CAR IS CONTINUOUSLY OVERHEATING AND NEEDING COOLANT. AS I AM DRIVING THE LOW COOLANT LIGHT/ DISPLAY WILL COME ON AND THEN MY CAR WILL SLOW DOWN THEN STOP. THIS HAS HAPPENED TO WHILE ON THE HIGHWAY AS WELL AS THE CITY STREETS. I ADD COOLANT TO MY CAR AT LEAST TWICE A WEEK AND THIS ISSUE CONTINUES TO HAPPEN. WHEN I AM PARKED MY CAR IS FINE BUT AS I AM DRIVING IT GETS REALLY DANGEROUS. THERE WERE TIMES WHEN THE PERSON BEHIND ME WOULD HAVE TO SLAM ON THEIR BREAKS OR SWERVE TO AVOID SLAMMING INTO THE BACK OF ME. IT IS A TRUE MIRACLE I HAVE NOT BEEN INVOLVED IN AN ACCIDENT. I HAVE A SMALL CHILD AND SHE IS TERRIFIED TO BE IN MY VEHICLE. I FEEL THAT THERE IS AN OVERALL PROBLEM WITH THE COOLING SYSTEM. I HAVE TALKED TO VARIOUS PEOPLE WITH THE SAME CAR AND WE ALL EXPERIENCE THE SAME ISSUES.

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE REVERSING AT UNKNOWN SPEEDS, THE GEAR SHIFTER BECAME STUCK IN THE DRIVE POSITION; HOWEVER, THE VEHICLE CONTINUED TO MOVE IN REVERSE. THE BRAKE PEDAL WAS APPLIED, BUT FAILED TO STOP THE VEHICLE. THE EMERGENCY BRAKE WAS ENGAGED TO STOP THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO SAN TAN FORD (1429 E MOTORPLEX LOOP, GILBERT, AZ 85297, (480) 821-3200) WHERE IT WAS DIAGNOSED THAT THE SHIFTER CABLE FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 71,000.

WHILE I WAS DRIVING APPROXIMATELY 45 MPH ON HWY 62 NEAR VILAS RD. IN JACKSON COUNTY, OREGON, THE LOW BATTERY WARNING ILLUMINATED AND THE STEERING LOCKED UP. LUCKILY IT WAS ON A STRAIGHT ROAD AND NOT NEAR MY HOME IN THE MOUNTAINS WHICH IS ABOUT 25 MILES OF CURVY ROADS. I HAD JUST PURCHASED AND DROVE THE CAR HOME FROM THE DEALERSHIP THE NIGHT BEFORE. I WENT TO THE FORD DEALERSHIP, NOT WHERE I PURCHASED THE VEHICLE, AND WAS INFORMED THIS CAR IS NOT SUBJECT TO RECALL EVEN THOUGH THE SAME MODELS AND YEAR RANGE HAVE THIS EXACT SAFETY HAZARD & FAULT. MY VEHICLE IS NOW AT THE MECHANIC, THAT THE DEALERSHIP CHOSE, AND THEY SAY IT IS A $2,000.00 REPAIR WITH AN UNDERTERMINED TIME FRAME TO REPAIR IT. I COULD HAVE BEEN KILLED, KILLED MY WIFE, OR ANOTHER PERSON WITH THE STEERING LOCKING UP LIKE THAT.

PURCHASED A 2013 FORD ESCAPE TURBO FROM WICKENBURG JONES FORD IN WICKENBURG AZ. VEHICLE CAUGHT ON FIRE AS MY HUSBAND WAS DRIVING HOME. UNFORTUNATELY THE FIRE PUT ITSELF OUT (WISH IT HADN'T B/C THEN MY INSURANCE WOULD HAVE TOTALED IT). BUT IT CAUSED SIGNIFICANT DAMAGE BEFORE IT WENT OUT. OIL LEAK OCCURRED FROM THE CYLINDER HEAD OR VALVE COVER GASKET DUE TO OVERHEATING AND ENGINE OIL IGNITED ON THE ENGINE EXHAUST SYSTEM STARTING THE FIRE. THIS ALL OCCURRED ON THE SIDE OF US 60 AS MY HUSBAND PULLED OVER AS SOON AS HE REALIZED IT WAS ON FIRE. VEHICLE NOW NEEDS A NEW ENGINE

WHEN I PRESS ON THE BRAKE, WHEN SETTING IN TRAFFIC SOME TIME THE CAR IT JUMP FORWARD INSTEAD OF STOPPING IT FEEL LIKE SOME BODY HIT YOU FROM THE BACK. LAST WEEK I FELT A STRONGER JUMP WHEN I WAS IN TRAFFIC. THE FOLLOWING DAY WHEN I TRIED TO DRIVE THE CAR DID NOT MOVE BUT WHEN I HIT THE GAS LIGHT IT CLICK AND MOVED. IS THIS THE SAME PROBLEM FOR THE LAST RECALL