2013 FORD ESCAPE Complaints

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING 65 MPH, THE ENGINE SEIZED WITHOUT WARNING. THE VEHICLE WAS ABLE TO BE RESTARTED AFTER APPROXIMATELY THIRTY MINUTES. THE VEHICLE WAS TAKEN TO NAZARETH FORD (4067 JANDY BLVD, NAZARETH, PA 18064, 866-601-7744) FOR DIAGNOSTIC TESTING, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THAT THEY WOULD LOOK INTO THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 122,000.

THE VEHICLE IS A 2013 WITH LESS THAN 48K MILES ON IT. THE PROBLEM STARTED WITH ROLLING BACKWARDS WHEN STARTING FROM A STOP ON A HILL AND WITH A HESITATION THEN A SLIGHT JERK WHEN STARTING FROM A STOP. THAT HAPPENED OFF AND ON ONE DAY THEN CLEARED UP FOR ABOUT A MONTH. WHEN IT STARTED AGAIN IT WOULD ALSO HAVE SLUGGISH ACCELERATION LIKE IT HAD A SHIFTED INTO A GEAR THAT WAS TOO HIGH, OR WOULD WIND UP LIKE IT HAD SHIFTED INTO NEUTRAL. AGAIN, IT WAS INTERMITTENT LIKE IT WAS A LOOSE WIRE OR BAD CIRCUIT. THEN IT STARTED INTERMITTENTLY MAKING A KIND OF A GRINDING NOISE AND SHORTLY AFTER THERE WAS A LOUD NOISE AND THE TRANSMISSION WAS TOAST.

I HAVE DRIVEN THIS 2013 ESCAPE FOR 2.5 YEARS. WE HAVE 34,838 MILES ON IT. IN THE PAST YEAR THE FOLLOWING ISSUES HAVE ARISEN. 1) HEAT SENSOR HAS GONE BAD, WARNING LIGHTS AND BELLS SIGNALING A SERIOUS PROBLEM, AS THE CAR SHUTS DOWN. CAR WILL NOT START. REPLACED TWICE IN 8 MONTHS. 2) LEFT PASSENGER DOOR WILL NOT CLOSE - LATCH ISSUE AS STATED IN NHTSA RECALL 16V643. 3) IN THE PAST TWO WEEKS, THE CAR WILL STALL WITHOUT ANY WARNING. NOT OVERHEATING. COMPUTER DIAGNOSTICS SHOW NO PROBLEM. THIS HAS HAPPENED WHILE DRIVING ON THE HIGHWAY, RESIDENTIAL DRIVING WITH FREQUENT STOP SIGNS, PULLING ONTO THE HIGHWAY, IN PARKING LOTS, A SHORT TRIP USUALLY DOES NOT PRODUCE THE PROBLEM, HOWEVER, IF WE ARE RUNNING ERRANDS AND MAKE MORE THAN ONE (1) STOP, WE WILL DEFINATELY EXPERIENCE THE STALL DURING THE DRIVE HOME. CAR WILL COAST TO A STOP, NO INDICATION FROM GAUGES OF ANY ENGINE ISSUES. CAR HESITANTLY RESTARTS. WE PROCEED WITH EXTREME CAUTION, AS WE DO NOT KNOW WHEN IT WILL STALL AGAIN, AND IN WHAT TRAFFIC SITUATION. IT IS AT THE DEALER TO HAVE 3 RECALLS ADDRESSED, AND THEY WILL 'DETERMINE' IF THEY CAN IDENTIFY THE REASON FOR THE STALL. I HAVE TAKEN THE CAR TO ANOTHER MECHANIC, WHO DID NOT GET TO DRIVE THE CAR UNTIL A FEW HOURS AFTER I DROPPED IT OFF. OF COURSE, DIAGNOSTIC TESTING PRODUCED NO RESULTS AND THE MECHANIC DROVE THE CAR ONCE, FOR TEN MINUTES - STALL DID NOT OCCUR. NOTED THAT THIS ISSUE HAS BEEN RECORD WITH NHTSA 40 TIMES, AND A RECALL HAS NOT BEEN ISSUED. THIS IS A SAFETY HAZARD. IN RESPONSE TO QUESTION BELOW, "WHEN DID THIS HAPPEN?", I AM PROVIDED THE MOST RECENT DATE: 08/19/2018. (IT HAPPENS DAILY). I CONTACT THE DEALER LAST WEEK AND WAS TOLD TO BRING IT IN 08/20.

THE PASSENGER SIDE DOOR DOES NOT SHUT FLUSH TO THE DOOR FRAME. I DISCOVERED THIS WHEN I WAS WASHING MY CAR. BELOW YOU ASKED WHEN DID THIS HAPPEN? NOTHING HAPPENED THIS IS JUST THE WAY THE IS. I ALWAYS THOUGHT THE WINDOW WAS NOT SHUTTING COMPLETELY BECAUSE WHEN YOU SIT IN THE PASSENGER YOU CAN HEAR A WHISTLE. THERE WAS A RECALL ON THE DOOR. MAYBE IT DIDN'T WORK?

VEHICLE STARTED TO CATCH ON FIRE DUE TO PREVIOUSLY SERVICED RECALL THAT WASN'T DONE CORRECTLY . DRIVING DOWN THE ROAD, CAR STARTED MAKING CRAZY NOISE AND SMOKING BAD . THERE WAS COOLANT IN IT AND IT WAS NOT LEAKING. VEHICLE STARTS ALERTING ' PULL OVER SAFELY CAR OVERHEATING ' DURING ROUTINE DRIVES EVEN WHEN COOLANT IS FULL . THIS TIME IT WAS PRACTICALLY ON FIRE . CAR IS UNDRIVEABLE AND FORD WILL NOT HELP US . THEY SAY BECAUSE IT WAS PREVIOUSLY SERVICED THEY AREN'T UNABLE TO ASSIST ANY FURTHER . NOW WE ARE OUT OF A VEHICLE AND FORD IS REFUSING ANY RESPONSIBILITY .

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE PULLING INTO A PARKING SPACE, THE GEAR WAS SHIFTED INTO PARK, BUT REMAINED IN DRIVE. THE CONTACT STATED THAT THE INSTRUMENT PANEL SHOWED THAT THE GEAR WAS IN PARK. THE FAILURE CAUSED THE VEHICLE TO MOVE FORWARD. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT APPLIED THE EMERGENCY BRAKE IN ORDER TO STOP THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO READJUSTED THE BUSHING CABLE, BUT THE FAILURE RECURRED. THE CONTACT CALLED LINDSAY FORD AT 888-457-7005 (LOCATED AT 11250 VEIRS MILL RD, WHEATON, MD 20902) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE FOR NHTSA CAMPAIGN NUMBER: 18V471000 (POWER TRAIN). THE CONTACT RECEIVED THE RECALL NOTICE TWO DAYS LATER. THE MANUFACTURER WAS NOTIFIED AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WOULD BECOME AVAILABLE. THE CONTACT WAS NOT PROVIDED A LOANER VEHICLE AND THE FAILURE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 96,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

ENGINE COOLANT LEAKS. PLUS A CYLINDER STOPPED FIRING AT HIGHWAY SPEEDS. REPLACING THE SPARK PLUG AND COIL. PART OF THE SPARK PLUG BROKE LEADING TO THE HEADER NEEDING TO BE REMOVED NOW.

ENGINE HESITATES, STUMBLES, OR LOSES POWER. THE CHECK ENGINE LIGHT WILL BE ILLUMINATED. HAVE REPLACED ECOBOOST SENSOR AND STILL HAVE THE SAME PROBLEMS. I DO NOT FEEL THAT IT IS SAFE TO DRIVE THIS CAR.

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE STALLED AND THE BATTERY, HEAT, AND OIL WARNING INDICATORS ILLUMINATED INTERMITTENTLY. THE CONTACT STATED THAT THE FAILURES OCCURRED THREE TIMES. THE VEHICLE WAS ABLE TO COAST TO THE SIDE OF THE ROAD. THE CONTACT POWERED OFF THE ENGINE. ONCE RESTARTED, THE VEHICLE DROVE NORMALLY. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 67,000.

IN MAY 2018 I WAS DRIVING MY 2013 FORD ESCAPE, PULLED OUT OF A PARKING SPOT ONCE THE VEHICLE CORRECTED TO PULL AWAY I ATTEMPTED TO PUT THE VEHICLE INTO DRIVE AND THE GEAR SHIFT WOULD NOT MOVE HOWEVER THE GEAR SHIFT WAS READING THE VEHICLE IN PARK. DUE TO READING I WAS IN PARK I BELIEVED IT SAFE TO SHUT OFF THE VEHICLE AND ATTEMPT TO RESTART IT HOWEVER IT WAS NOT IN CORRECT GEAR AND WOULD NOT START. I BELIEVING THE VEHICLE WAS IN PARK, SHUT THE VEHICLE OFF AND QUICKLY REALIZED I DID NOT HAVE ANY CONTROL ANY LONGER, AND TO PREVENT AN ALMOST ACCIDENT WHEN THE VEHICLE BEGAN ROLLING DOWN A STEEP HILL IN SOUTHERN MIDDLE TN AND AS I ONE THIS WAS DONE, I PULLED THE EMERGENCY BRAKE BEFORE COLLIDING WITH ANOTHER CAR AND MY VEHICLE HAD TO BE TOWED. IT WAS WHEN IT WAS AT THE MECHANICS THAT IT WAS DISCOVERED THE SHIFT CABLE BUSHINGS NEEDED TO BE REPLACED. I SAW IN LATE JUNE 18 OR EARLY JULY 18 THAT THEIR WAS NUMEROUS RECALLS FOR THIS SAME EXACT THING THAT HAPPENED TO MY VEHICLE HOWEVER MY VIN IS NOT PART OF THAT.