2013 FORD ESCAPE Complaints

I BOUGHT A USED 2013 FORD ESCAPE FROM DEALERSHIP ON 3/9/17. CAR HAD 1 PREVIOUS OWNER AND 29265 MILES ON IT. BY 4/20/17 THE CAR WOULD NOT START WHILE STATIONARY WITH NO INDICATION OF ANYTHING BEING WRONG. I HAD THE DEALERSHIP LOOK AT IT IMMEDIATELY WHEN THIS HAPPENED AFTER GETTING IT TOWED BY AAA WHOM ALSO TESTED THE STARTER AND BATTERY EVERYTHING WAS READING NORMAL . THE CAR STARTED ON ITS OWN. AND THE DALERSHIP COUKD FIND TGE PROBLEM AND TOLD ME TO BRING IT BACK IF THIS HAPPENED AGAIN. A WEEK LATER IT HAPPENED AGAIN WHILE THE CAR WAS STATIONARY AT CVS AFTER BEING DRIVEN FOR 10 MINUTES I CALLED THE DEALERSHIP AND AAA, AFTER WAITING 45 MINUTES FOR AAA TO ARRIVE I TRY STARTING THE CAR SEVERAL TIMES WITH NO AVAIL UNTIL I SEE AAA PULLING INTO THE CVS PARKING LOT I TESTED TURNED THE KEY 1 MORE TIME AND THE CAR STARTED. THE AAA TECH CHECKED THE STARTER AND BATTERY AGAIN EVERTHING READ NORMAL. I DROVE TO THE DEALERSHIP AND LEFT WITH THE SAME OUTCOME OF THEM NOT KNOWING WHAT IS WRONG. THIS PROBLEM CONTINUED UNTIL MY WARRANTY RAN OUT AND THE DEALERSHIP SAID THEY COULD NOT HELP ME ANYMORE BECAUSE THE CAR IS STILL DRIVEABLE. I TRIED EXERCISING THE LEMON LAW BY REPORTING THE DEALERSHIP TO OFFICE OF CONSUMER AFFAIRS AND BUSINESS REGULATION AND WAS TOLD THEY CAN ONLY MEDIATE AND NOT MUCH COUKD BE DONE BECAUSE MY WARRANTY WAS OVER. HERE WE ARE 8/12/2018 AND THE CAR STILL HAS PROBLEMS AND WILL START AFTER WAITING ANYWHERE FROM 5 MINUTES TO 3 HOURS ALSO IT,CONSTANTLY LEAKS ATIFREEZE AND HAS TO BE REFILLED EVERY FEW WEEKS DURING THE SUMMER MONTHS THE CAR WILL SAY " HIGH TEMPERATURE COOLANT LOW" OUT OF THE BLUE WITHOUT ANY INDICATION FROM THE TEMPERATURE GAUGE. I DONT KNOW WHAT TO DO AND DONT HAVE THE TIME OR MONEY TO DEAL WITH THIS.

COOLANT HAS HAD TO BE REPLACED FOR A YEAR AND A HALF, ABOUT EVERY OTHER MONTH OR SO. SEVERAL DIFFERENT DIAGNOSTIC CHECKS REVEALED NOTHING, NO LEAKS, NO DAMAGE. VEHICLE SHUT DOWN WHILE DRIVING 3 DAYS AGO DUE TO POTENTIAL OVERHEAT. DEALER SAYS ENGINE IS NOW DAMAGED DUE TO COOLANT LEAKING INTO IT OVER TIME AND MUST BE REPLACED. FORD CUSTOMER SERVICE SAYS THERE ARE NO RECALLS AND THE 5 YEAR POWER TRAIN WARRANTY IS EXPIRED BY A FEW MONTHS. NO HELP FROM THEM OR THE DEALER. THIS WAS A FULL ON SAFETY ISSUE WITH MY DAUGHTER DRIVING, AND WE NEVER KNEW IT.

BUSHING CABLE DETACHED FROM THE SHIFTER CABLE DURING DRIVING IN CLUTCHLESS AUTOMATIC MODE, LEAVING CAR IN NEUTRAL AND UNABLE TO CHANGE GEARS OR PARK. ROLLED INTO A PARKING LOT (BY GOD'S GRACE). WAITED 2 HOURS WITH FOOT ON BRAKE AS THE EMERGENCY BRAKE HELD BUT SINCE I WAS ON A HILL WAS WORRIED FOR THE SAFETY OF THOSE AROUND ME. TOWED TO FORD DEALERSHIP. RESEARCHED THE ALREADY STATED SAFETY RECALL AND THEY REFUSE TO FIX IT UNLESS IT IS AT MY OWN EXPENSE OF ALMOST $1000. NHTSA RECALL NUMBER 18V471.

TL* THE CONTACT OWNED A 2013 FORD ESCAPE. WHILE DRIVING 70 MPH, THE TEMPERATURE GAUGE INCREASED AND THE ENGINE OVERHEATING WARNING INDICATOR ILLUMINATED. THE CONTACT ALSO NOTICED SMOKE UNDER THE HOOD. THE CONTACT PULLED THE VEHICLE OVER TO THE SHOULDER AS FLAMES APPEARED UNDER THE HOOD. THE FIRE DEPARTMENT WAS CALLED AND EXTINGUISHED THE FIRE. A FIRE REPORT WAS FILED. THERE WERE NO INJURIES. THE VEHICLE WAS DESTROYED AND TOWED TO A TOW LOT. NEITHER THE MANUFACTURER NOR THE DEALER WAS CONTACTED. THE FAILURE MILEAGE WAS 60,000. **TR *TR

VEHICLE WAS JUST STARTED AFTER SITTING ALL NIGHT AND IT HAD A VERY ROUGH IDLE WITH WHITE SMOKE AND THE SMELL OF COOLANT. IT SOUNDED LIKE IT WAS GOING TO DIE OUT AND STALL. IT HAS BEEN DRAINING COOLANT LIKE IT'S ITS ADDICTION. THE CODES FOR THE CYLINDER 3 MISFIRE AND THE TEMPERATURE SENSOR/OVERHEATING CONDITION ARE DETECTED AND PERMANENT. WHILE DRIVING IT HAS OVERHEATED 3 TIMES WITHIN THE PAST MONTH. SPARK PLUGS AND COILS PACKS ARE BRAND NEW. SPARK PLUG #3 CROSS THREADED FROM FACTORY, IT TOOK 4 DAYS TO CHANGE IT.

I'VE OWNED MY VEHICLE FOR 1 1/2 YEARS AND 5 TIMES NOW IT HAS LOST ENGINE COOLANT. THERE IS A RECALL ON THIS ISSUE AND MY VEHICLE MEETS ALL CRITERIA TO BE INCLUDED IN THE RECALL BUT THE DEALER SAID THAT THE VIN NUMBER IS NOT INCLUDED. THE DEALER HAS CHANGED THE WATER PUMP, PRESSURE TESTED, REPLACED THE BATTERY AND REPLACED THE HEATER HOSE. AT THIS POINT, IT IS STILL LOSING FLUID AND THE DEALER STATES THAT IF I WANT THE WORK DONE THAT THE RECALL RECOMMENDS, I WILL HAVE TO PAY FOR IT MYSELF. I PURCHASED THE VEHICLE 3/2/17 AND THIS STARTED 5/16/17,.

MY VEHICLE WAS GOING 45 MPH IN MOTION DOWN THE HIGHWAY AND THE CHECK ENGINE LIGHT CAME ON. ABOUT 4 MILES DOWN THE ROAD MY CAR FLASHED THE "ENGINE OVERHEATING" SIGNED AND WITHIN 5 SECONDS THE CAR CAME TO A STOP AND STALL IN LIMP MODE. THIS IS NOT SAFE ESPECIALLY SINCE I WAS ON A HIGHWAY, AND WHERE I LIVE THERE ARE HIGHWAYS EVERY WHERE THAT TAKE ME WHERE I NEED TO BE. TOOK TO FORD DEALER A MILE OR SO DOWN THE ROAD, AND THEY TESTED IT FOR EVERYTHING AND THEY SENT ME ON MY WAY WITH NO WORK DONE, JUST CONDUCTED A ROAD TEST AFTER RESETTING THE CODES AND LIGHT DID NOT COME BACK ON. ABOUT 15 MILES LATER, THE CAR DID THE EXACT SAME THING AGAIN ON THE SAME HIGHWAY, GOING 45, CHECK ENGINE LIGHT CAME ON AND THE CAR WENT INTO LIMP MODE AGAIN. TOOK TO THE FORD DEALER NEXT DAY AND TOLD ME THAT THE STANDPIPE IS MALFUNCTIONING CAUSING THE OVERHEATING IN THE ENGINE COOLING SYSTEM. BUT, FIXING THIS PIECE DOES NOT FIX THE PROBLEM. MY CAR WAS FIXED FOR THIS SAME ISSUE IN 2014, BY THE 13S12. AND YET, THIS ISSUE IS HAPPENING AGAIN. I DO HAVE THE 2013 FORD ESCAPE WITH THE 1.6L ENGINE THAT HAS FREQUENTLY DEALT WITH THIS PROBLEM. DRIVING THIS CAR IS VERY UNSAFE DUE TO THE CAR ABRUPTLY STOPPING IF THIS PROBLEM HAPPENS, THE CAR STALLS AND CAN EASILY OVERHEAT. AS THE DEALER HAS ONLY SUGGESTED INSTALLING A NEW COOLANT LEVEL SENSOR (STANDPIPE) WITH NEW HARDWARE AND SOFTWARE, WE SEE THAT THIS PROBLEM HAS NOT WORKED IN PREVIOUS 2013 FORD ESCAPES. HAVING THIS CAR ON THE ROAD IS A SAFETY HAZZARDS. WITH OVER 3 PAGES OF MY FORD ESCAPE ALONE WITH FACTORY RECALLS, THIS CAR SHOULD NOT BE ALLOWED ON THE ROAD. I HOPE THIS GETS FIXED, OR AT LEAST A RECALL FOR THIS CAR OR AN INVESTIGATION IS PUT IN ACTION. THIS CAR IS NOT SAFE IN ANY TERMS OR CONDITIONS AND I DO NOT WANT THIS CAUSING ANY POTENTIAL FATALITIES.

RECALL 14V495000 SAYS IT ALL. LOST OF POWER WITH NO WARNING WHEN PULLING INTO A STREET OR JUST OUT OF THE BLUE. ONCE PULLING ON TO A HIGHWAY, ONCE IN A PARKING LOT. YOU NEVER KNOW WHEN OR WHERE WHEN YOU LOSE POWER. IT START BACK UP WITH NO PROBLEM.

ON MY 2013 FORD ESCAPE, I EXPERIENCED THE WHEEL LOCKING UP AND NOT BEING ABLE TO TURN AS I GOT A MESSAGE STATING 'POWER STEERING FAULT, SERVICE REQUIRED'. I TOOK MY VEHICLE TO A DEALERSHIP NEARBY MY WORK AND IT WAS CONNECTED TO A COMPUTER AND PULLED CODE U3000 AND FOUND TO BE A FAULTY STEERING GEAR WITH ESTIMATED REPAIR COST OF $1,940. WHEN PLANNING TO REPAIR, I WAS TOLD THE PART WAS ON BACKORDER AND DID NOT HAVE A DATE WHEN IT WAS SUPPOSED TO BE STOCKED. THE CODE WAS CLEARED AND I WAS SENT ON MY WAY. AGAIN MY WHEEL HAS CONTINUED TO LOCK UP AND I HAVE NOW BEEN WITHOUT A VEHICLE FOR 3 DAYS. I HAVE GOOGLED THIS ISSUE AND IT SEEMS TO BE A VERY COMMON ISSUE ACROSS THE UNITED STATES

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING 50 MPH, THE ENGINE STALLED AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO RAY VARNER FORD (2026 N CHARLES G SEIVERS BLVD, CLINTON, TN 37716, (865) 457-0704), BUT THE FAILURE COULD NOT BE DIAGNOSED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 90,600.