2013 FORD ESCAPE Complaints
View complaints related to 2013 FORD ESCAPE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 2,650 complaints submitted for the 2013 FORD ESCAPE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2013 FORD ESCAPE- HOWLL, MI
EVERY TIME WE COME TO A COMPLETE STOP THE ESCAPE STALLS AND YOU NEED TO RE-START THE CAR. I'VE BROUGHT TO A DEALER AND THEY THINK ITS THE TORQUE CONVERTORS WHICH IS INSIDE THE TRANSMISSION. SOME ESCAPES WITH THIS SAME YEAR HAVE BEEN RECALLED ALREADY BUT WHEN I CHECKED WITH MY DEALER THEY SAID MY HAS NOT. THEY ESTIMATED THE COST OF THE FIX AT $4000.
Source: NHTSA WEB SITE -
2013 FORD ESCAPE- KANSAS CITY, KS
THE ENGINE IS STALLING WHEN SWITCHING GEARS, AND IS CAUSING A SAFETY ISSUE WHILE DRIVING. IT HAS PREVIOUSLY BEEN IN THE REPAIR SHOP AND STILL IS UNABLE TO SWITCH GEARS WITHOUT CAUSING THE CAR TO STALL, AS IF THERE IS AN ISSUE WITH THE TRANSMISSION BUT THE TESTS ARE NOT SUPPORTING THAT IT IS BEING CAUSED BY NORMAL WEAR AND TEAR. THE CAR ONLY HAS 48K MILES.
Source: NHTSA WEB SITE -
2013 FORD ESCAPE- CHARLOTTESVILLE, VA
OCCASIONALLY WHEN LEAVING PARKING LOTS, MY 2013 FORD ESCAPE ENGINE WILL CUT OUT AND STALL CAUSING YOU TO HAVE TO TURN OFF AND RESTART THE VEHICLE. USUALLY THE VEHICLE WILL START RIGHT BACK UP AND OPERATE COMPLETELY FINE AFTER THAT, BUT OCCASIONALLY IT TAKES A LITTLE LONGER TO START UP. ONCE THE VEHICLE IS ON THE ROAD OR HIGHWAY, IT SEEMS TO BE OK. THIS ISSUE HAS ONLY HAPPENED IN PARKING LOTS OR WHEN PULLING OUT OF A STATIONERY SPACE AND IT DOES NOT HAPPEN EVERY SINGLE TIME MAKING THE ISSUE HARD TO RECREATE.
Source: NHTSA WEB SITE -
2013 FORD ESCAPE- SPOTSYLVANIA, VA
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING 45 MPH, THE VEHICLE STALLED AND THE COOLANT WARNING INDICATOR ILLUMINATED. THE CONTACT NOTICED STEAM UNDER THE HOOD. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD, TURNED OFF THE ENGINE, AND ALLOWED IT TO COOL OFF. AFTERWARDS, THE STEAM WAS NO LONGER PRESENT. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE COOLANT WAS DRIPPING ONTO THE EXHAUST, WHICH CAUSED THE STEAM. AS A RESULT, THE WATER PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 135,992.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 FORD ESCAPE- COLLEGE STATION, TX
MY KIDS AND I WERE IN THE DRIVE THRU AT SCHLOTZKY'S WHEN I PUT MY CAR IN 'PARK' TO ORDER. ONCE MY ORDER WAS COMPLETE AND I WAS READY TO PULL FORWARD, I WENT TO PUT MY CAR IN 'DRIVE' AND THE GEAR STICK WAS MOVING FREELY BUT NOT SHIFTING THE GEARS FOR MY CAR TO MOVE. A TEAM MEMBER FROM THE RESTAURANT CAME OUT TO GIVE ME A HAND TO FIND THAT MY SHIFTER CABLE WAS DISCONNECTED. HE THEN TOLD ME TO USE THE EMERGENCY BRAKE TO PARK MY CAR SO IT WOULD PARK AND NOT CONTINUE IN MOTION WHEN I WANTED TO PARK. WE THEN TOOK IT TO MIENEKE WHERE THE CAR PREVIOUSLY WAS FOR A TRANSMISSION REPLACEMENT. THEY SAID THAT MY SHIFTER CABLE HAD GONE BAD. NOW MY GEAR STICK GETS STUCK WITH TRYING TO SHIFT GEARS.
Source: NHTSA WEB SITE -
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2013 FORD ESCAPE- ELIZABETH, NJ
CAR RANDOMLY SHUTS OFF HAS SHUT OFF 3 TIMES SINCE GETTING IT BACK FROM DEALER... CAR WAS PARKED FOR 4 HOURS AFTER STARTING THE CAR AND WAITING FOR THE RPM TO DROP WHEN I PUT IT IN DRIVE AND ACCELERATED THE ENGINE SHUT OFF POWER WAS STILL ON . THE SECOND TIME THE ENGINE SHUT OFF CAR WAS IDLING FOR 10 MINS AFTER A 25 MIN SRIVE FROM WORK WHWN I DROVE OFF MADE A TURN A BLOCK AWAY ENGINE SHUT OFF HAD HIT HAZARDS THROW GEAR INTO NEUTRAL ROLING TO A SAFE DISTANCE FROM CORNER YO STOP. THE LAST TIME THIS HAPPEN CAR WAS NOT IDLE AFTER DRIVING SEVERAL BLOCKS AFTER A ROLLING STOP SIGN MY CSR SHUT OFFF IN THE MIDDLE DFLE OFF INTERSECTION. CAR HAS SAID TO BE FIXED BY DEALERSHIP BUT ITS NOT AUR BAG LIGHT STAYS WENT OFF AFTER TAKING IT IN BUT IS NOW LIT AFAIN
Source: NHTSA WEB SITE -
2013 FORD ESCAPE- SANTA CLARA, CA
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED DROPS OF FLUID EMERGING FROM THE ENGINE COMPARTMENT. WHILE DRIVING APPROXIMATELY 55 MPH, SMOKE EMERGED FROM THE ENGINE COMPARTMENT INTO THE VEHICLE CABIN. THE CONTACT PULEDL OVER TO THE SHOULDER AND CALLED ROADSIDE ASSISTANCE. THE VEHICLE WAS TOWED TO THE DEALER (FRONTIER FORD, 3701 STEVENS CREEK BLVD, SANTA CLARA, CALIFORNIA, (408) 241-1800) WHERE IT WAS DIAGNOSED THAT A WIRING HARNESS WAS BURNT AND NEEDED REPLACEMENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 97,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 FORD ESCAPE- OJAI, CA
THE COOLANT SYSTEM LEAKED ON THE TURBO CAUSING THE ENGINE TO OVERHEAT AND I HAD TO PAY 1400 IN REPAIRS.
Source: NHTSA WEB SITE -
2013 FORD ESCAPE- BAKERSFEILD, CA
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING 50 MPH, THE VEHICLE OVERHEATED AND STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE EXHIBITED THE SAME SYMPTOMS AS LISTED IN NHTSA CAMPAIGN NUMBER: 12V551000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS TAKEN TO THE DEALER (JIM BURKE FORD AUTOMALL, 5300 GASOLINE ALLEY DR SUITE B, BAKERSFIELD, CA 93313) WHERE IT WAS DIAGNOSED THAT THE COOLING VALVE FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 76,069.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 FORD ESCAPE- COLUMBIA, MO
WHEN DRIVING ON A HIGHWAY THE VEHICLE SUDDENLY SLOWED DOWN AND THE THROTTLE DID NOT WORK. I PULLED OFF, SHUT THE ENGINE AND RESTARTED THE CAR. IT THEN RAN OK. THE SAME THING HAPPENED 2 OTHER TIMES - AS IF THE GAS PEDAL DID NOT WORK. I SAW ON INTERNET THAT ESCAPES HAS A HISTORY OF THROTTLE PROBLEMS, INCLUDING MY YEAR. I TOOK IT TO THE FORD DEALER IN COLUMBIA MO AND THEY SAID , BASED ON THE VIN #, THAT MY CAR WAS SUPPOSEDLY NOT AFFECTED BY THIS THROTTLE ISSUE. THEY SAID THEY COULD DO NOTHING BUT CHARGE ME TO REPLACE THE ELECTRONIC THROTTLE CONTROL. THIS IS WRONG. I COULD GET SERIOUSLY INJURED IF THIS HAPPENS AGAIN BUT FORD TAKES NO RESPONSIBILTY FOR A KNOWN PROBLEM.
Source: NHTSA WEB SITE