2013 FORD ESCAPE Complaints

WHILE DRIVING DOWN THE ROAD THE SMELL OF GAS BECAME VERY STRONG. I WAS ABLE TO PULL OVER AND LOOKING UNDER THE CAR YOU COULD SEE FUEL POURING FROM THE ENGINE COMPARTMENT. I TOOK A VIDEO OF THIS TO SHOW THE DEALER. I WAS ABLE TO GET THE VEHICLE TO THE DEALER AS I WAS ABOUT A MILE AWAY. THE TECH DETERMINED THAT THE FUEL JUMPER HOSE WAS BAD AND NEEDED REPLACED. I ASKED THEM IF MY VEHICLE WAS PART OF THE RECALL THAT DEALT WITH THIS EXACT ISSUE AND PART, THEY SAID NO. THE RECALL WAS FOR ESCAPES BUILT OUT OF THE LOUISVILLE, KY PLANT UP TO JULY 11, 2012, MINE WAS BUILT ON JULY 30, 2012 FROM THE LOUISVILLE, KY PLANT. COINCIDENCE, I DON'T THINK SO. FORDS WORDS FROM THE DEALER IS THEY ARE WASHING THEIR HANDS OF THIS AND THEN CHARGED ME ALMOST $300 TO FIX WHAT IS A KNOWN ISSUE WITH THESE VEHICLES. NOT EVEN A DAY LATER (18 HOURS) AFTER PICKING UP THE CAR MY VEHICLE OVERHEATS AND IS POURING RADIATOR FLUID ON THE GROUND. THE DEALER TOWED IT BACK TO THE SHOP AND IS LOOKING AT IT NOW. I KNOW THERE IS A RECALL FOR THIS AS WELL, HOW MUCH DO YOU WANT TO BET MY VEHICLE IS JUST OUTSIDE THIS RECALL LIKE THE OTHER ONE. THIS IS CRAP AND I THINK FORD IS AWARE THAT THE PROBLEMS PERTAINING TO THESE RECALLS EXTENDS PAST THE DATES THEY HAVE LISTED. PLEASE INVESTIGATE THIS.

THE COOLANT BYPASS VALVE WAS REPLACED IN 2014 AS PART OF A RECALL. IN JULY 2018 THE CAR OVERHEATED AND WENT INTO LIMP MODE WHILE DRIVING IN A RESIDENTIAL AREA. CAR HAD TO BE TOWED TO THE DEALERSHIP. DEALERSHIP SAYS IT'S THE BYPASS VALVE AGAIN AND NEEDS TO BE REPLACED.

THIS HAS HAPPENED NOW (2) SEPARATE TIMES A MONTH APART. WHILE DRIVING DOWN THE ROAD AT 70-75 MPH THE VEHICLE WILL LOOSE POWER AND TELL ME TO PULL OVER. I AM NOT ABLE TO RESTART VEHICLE AND THE ENGINE TEMPERATURE WILL SPIKE TO HOT. THIS ALL HAPPENS IN A MATTER OF SECONDS WITH LITTLE OR NO TIME TO REACT AND PULL VEHICLE TO A SAFE SPOT. THERE HAS BEEN RADIATOR FLUID POURING OVER THE ENGINE ON BOTH TIMES THIS HAS HAPPENED AND IS NOW COSTING ME A LOT OF MONEY TO FIX. I FEEL THAT THIS IS AN ISSUE WITH THE ESCAPE IN GENERAL AND NOT WITH JUST MINE.

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING 35 MPH, THE COOLANT WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER (FOX TOYOTA OF CADILLAC, 1490 N MITCHELL ST, CADILLAC, MI 49601, (231)-779-1784) WHERE SEVERAL DIAGNOSTIC TESTS WERE COMPLETED, BUT NO FAILURE WAS FOUND. THE CONTACT STATED THAT UNKNOWN REPAIRS WERE COMPLETED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 66,825.

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE THE VEHICLE WAS PARKED WITH THE ENGINE RUNNING, IT INADVERTENTLY ROLLED AWAY. THE CONTACT GRABBED THE DOOR HANDLE, BUT WAS DRAGGED BY THE VEHICLE DOWN THE STREET UNTIL IT STOPPED AT AN INCLINE. THE CONTACT SUSTAINED MULTIPLE BRUISES ON HER STOMACH AND INJURIES TO THE WRIST, HUMERUS, AND GREAT TOE, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (COUNTY FORD, 105 AUTO PARK DRIVE, GRAHAM, NC 27253, 336-226-6301), BUT THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND OPENED CASE NUMBERS: [XXX] AND [XXX]. NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 61,000. *TT INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

MY BRAKES FAILED ON MY VEHICLE WHILE DRIVING HOME. MY MECHANIC HAS INFORMED ME THAT IT IS THE VACUUM PUMP WHICH PRESSURIZES THE POWER BRAKE SYSTEM.

CONTINUAL LOSS OF COOLANT. I TOOK CAR TO DEALER FOR DIAGNOSIS BUT THEY WERE UNABLE TO DETERMINE REASON FOR COOLANT LOSS. NO NOTICEABLE EVIDENCE OF LOSS SUCH AS DRIPS OR POOLS OF COOLANT. NO EXPERIENCE OF STALLING OR OVERHEATING AS LONG AS I REPLACE LOST COOLANT ONCE IT REACHES "ADD COOLANT" LEVEL, WHICH OCCURS ABOUT EVERY 4-6 MONTHS. I AM NOT SURE WHEN THIS FIRST OCCURRED AS MY COOLANT WAS "TOPPED OFF" WITH EVERY OIL CHANGE EVERY 6 MONTHS. SINCE I NO LONGER DRIVE MANY MILES I DO NOT CHANGE OIL EVERY 6 MONTHS AND STARTED NOTICING THE LOW COOLANT LEVELS MYSELF IN JUNE 2017 AND HAVE BEEN ADDING COOLANT MYSELF SINCE THEN.

POWER STEERING ASSIST FAULT ERROR WOULD COME ON WHEN TURNING ONTO A STREET WHICH WOULD ELIMINATE ALL POWER STEERING TO THE VEHICLE. THIS WOULD HAPPEN AT ANYTIME WHEN DRIVING. I HAD THE VEHICLE (2013 FORD ESCAPE) SERVICED ON 7-18-18 AT THE DEALERSHIP. THE SERVICE CENTER INFORMED ME THAT THE ERROR WAS CAUSED BY A FAULTY ELECTRONIC ASSIST RACK AND PINION AND NEEDED TO BE REPLACED. MY VEHICLE HAS ONLY 41000 MILES. I FEEL THIS IS A SAFETY ISSUE AND SHOULD BE NOTED FOR A RECALL.

HAVE HAD SEVERAL INCIDENTS OF THE POWER STEERING ASSIST WARNING COMING ON, AND STEERING IS EXTREMELY HARD TO MANEUVER. BEEN TOLD THIS IS EXTREMELY DANGEROUS IF IT OCCURS AT HIGHWAY SPEEDS. ALSO TOLD IT IS VERY EXPENSIVE TO FIX.

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE REVERSING OUT OF THE DRIVEWAY, THE POWER ASSIST FAILURE INDICATOR ILLUMINATED AND THE POWER STEERING SEIZED. THE VEHICLE WAS TURNED OFF, RESTARTED, AND THE ELECTRICAL POWER STEERING WAS RESTORED. THE DEALER WAS NOT CONTACTED FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND WAS AWAITING A CALL BACK. THE FAILURE MILEAGE WAS 129,000.