2013 FORD ESCAPE Complaints
View complaints related to 2013 FORD ESCAPE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 2,650 complaints submitted for the 2013 FORD ESCAPE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2013 FORD ESCAPE- PRESCOTT VALLEY, AZ
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO GALPIN FORD (1000 SANDRETTO DR., PRESCOTT, AZ 86305) WHERE IT WAS DIAGNOSED THAT THE ENGINE WIRING HARNESS FAILED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED NUMEROUS TIMES AFTER THE REPAIR. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 15V813000 (ELECTRICAL SYSTEM), BUT THE VIN WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT TO CALL NHTSA. THE FAILURE MILEAGE WAS 112,000. THE VIN WAS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 FORD ESCAPE- SOMERSVILLE, CT
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE STALLED AND IMMEDIATELY RESTARTED. THE FAILURE RECURRED AND THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD AND RESTARTED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE FAILURE RECURRED AND THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DUPLICATE THE FAILURE. THE CONTACT STATED THAT THE FAILURE RECURRED AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN BACK TO THE INDEPENDENT MECHANIC WHERE ERROR CODE: P068A (COMPUTER COMMUNICATION ERROR) WAS LOCATED. THE CONTACT WAS REFERRED TO THE DEALER. THE VEHICLE WAS TAKEN TO FAMILY FORD OF ENFIELD (860-745-1111, 65 HAZARD AVE, ENFIELD, CT 06062), BUT THE FAILURE WAS UNABLE TO BE DUPLICATED. THE CONTACT WAS INFORMED THAT THERE WAS NOTHING WRONG WITH THE VEHICLE, BUT WAS ADVISED TO CALL THE DEALER IF THE CHECK ENGINE INDICATOR ILLUMINATED AGAIN. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 59,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 FORD ESCAPE- CENTENNIAL, CO
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING VARIOUS SPEEDS, THE LOW COOLANT INDICATOR ILLUMINATED AND THE HIGH ENGINE WARNING INDICATOR RANDOMLY ILLUMINATED. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD, TURNED OFF THE ENGINE, AND RESTARTED THE VEHICLE AFTER WAITING A FEW MINUTES. THE VEHICLE WAS TAKEN TO AUTONATION FORD LITTLETON (8252 S BROADWAY, LITTLETON, CO 80122, (303) 578-6106), BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS THEN TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE COOLANT LEVEL SENSOR ASSEMBLY AND COOLANT VALVE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 113,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 FORD ESCAPE- FAIRVIEW, NJ
WHILE DRIVING ON THE HIGHWAY, SCREECHING NOISES EMITTED FROM CAR AND THEN INSTRUMENT CLUSTER SHOWED THE MESSAGE "ENGINE POWER REDUCED TO LOWER TEMPS" AND AFTER A FEW MINUTES "ENGINE OVER TEMP, STOP SAFELY." TURNS OUR THE WATER PUMP FAILED, REQUIRING REPLACEMENT OF PUMP AND BELT AT 35K MILES,
Source: NHTSA WEB SITE -
2013 FORD ESCAPE- BESSEMER, AL
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT THE ANTIFREEZE IN THE VEHICLE WAS DEPLETING RAPIDLY. THE CONTACT STATED THAT THE VEHICLE WAS LEAKING ANTIFREEZE. THE CONTACT STATED THAT THE VEHICLE EXHIBITED THE SAME SYMPTOMS AS LISTED IN NHTSA CAMPAIGN NUMBER: 12V551000 (ENGINE AND ENGINE COOLING). THE CONTACT CALLED TOWN AND COUNTRY FORD AT 205-491-0000, BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 86,000. *TT UPDATED 10/17/18*JB
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2013 FORD ESCAPE- HEBRON, KY
WIPER MOTOR MALFUNCTION. WIPERS STOP WORKING RANDOMLY MAKING IT DANGEROUS AND DIFFICULT TO DRIVE. WIPERS BECOME UNALIGNED AND DON'T WORK IN UNISON CAUSING ISSUES WITH THE WIPERS PERFORMANCE AND AT TIMES WIPERS STOP WORKING AT ALL MAKING IT UNSAFE TO USE VEHICLE AT ALL. WIPERS STOP WORKING AT ANY TIME DURING DIFFERENT VEHICLE OPERATIONS. THIS IS UNSAFE AND SHOULD BE ADDRESSED BEFORE THIS ISSUE CAUSES A FATAL ACCIDENT. THIS ISSUE CAN BE SEEN IN MANY DIFFERENT FORD ESCAPES AND HAVE BEEN A COMMON ISSUE FOR THIS VEHICLE BY MANY DIFFERENT FORD OWNERS. THIS MATTER MUST BE ADDRESSED. THE ISSUE IS NOW CONSTANT AND MY VEHICLE DOES NOT HAVE WORKING WIPERS. AFTER MUCH RESEARCH PERFORMED ON MY PART I HAVE SEEN THIS AS A COMMON ISSUE AMONG FORD OWNERS BUT WITH NO SOLUTION.
Source: NHTSA WEB SITE -
2013 FORD ESCAPE- SACRAMENTO, CA
WHILST DRIVING ON STREETS AND HIGHWAYS, AT LEAST 1 MONTH, ME AND MY WIFE BEGAN NOTICING 2013 FORD ESCAPE 1.6 HESITATE! AND STALL, SEVERAL TIMES ON AND OFF STREETS AND HIGHWAYS.PCM, MODULE IS SENDING INCORRECT SIGNALS, CODES READ, COM NEEDS REPROGRAMMING, ALSO COOLANT SYSTEM LEAKS!, MAY BE CAUSING OVER HEATING, AND FIRE IN ENGINE COMPARTMENT, WATER PUMP WENT OUT, WEDNESDAY JUNE 6TH 2018, CAR IS NOW AT FORD DEALERSHIP, FOR, INVESTIGATION INTO RECALL WORK. THAT MAY HAVE NOT BEEN PERFORMED. PRIOR TO SALE TO DEALERSHIP WHERE WE PURCHASED IT. WE WOULD LIKE ANY UPDATED INFORMATION ABOUT RECALL REPAIRS PERFORMED BY FLEET?, COMPANY THAT SOLD IT TO SUPER AUTO SALES., INCLUDING CALIBRATION AND OVER HEAT SOFTWARE TO PREVENT OVER HEATING ETC., ALONG WITH 13 OTHER ORIGINAL RECALLS THAT SHOULD HAVE ALREADY BEEN PERFORMED, AND SOME RECORD WHO RECALL REPAIRS WERE PERFORMED BY ETC. ALSO THE DRIVER AND PASSENGER SEATBACK RECLINER MECHANISM HAS INSUFFICIENT STRENGTH, BECOMES LOOSE AND LEANING WHILE I'M DRIVING ON STREETS AND HIGHWAYS, THIS BEEN SINCE PURCHASED UNDER A YEAR AGO PRE-OWNED 100,486 MILES ON ODOMETER. ALSO CONSTANT SMELL OF STRONG GAS COMING FROM ENGINE COMPARTMENT, LOW GAS MILEAGE, SIGNIFICANT LOOSE OF ENGINE COOLANT, ETC.AS MENTIONED PRIOR IN MY COMPLIANT, FULL LINE AND FUEL PUMP MAY NEED SERVICE, BECAUSE OF STRONG GAS FUMES IN AND AROUND VEHICLE. THANKS FOR YOUR TIME. THIS HAPPENED OVER A PERIOD OF A MONTH TILL IT BROKE DOWN AND WE HAD IT TOWED, WE JUST FOUND OUT ABOUT RECALL, AND WAD NOT TOLD IT WAS NEEDED OR HAD BEEN PERFORMED BY SUPER AUTO SALES IN MODESTO CA. DEALERSHIP WE PURCHASED PRE OWNED VEHICLE IS SUPER AUTO SALES 4312 DISK RD. MODESTO CA. 95356 (PH: 209-689-5455),
Source: NHTSA WEB SITE -
2013 FORD ESCAPE- DOZIER, AL
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING AT AN UNKNOWN SPEED, THE ENGINE STALLED. THE VEHICLE WAS COASTED TO A FUEL STATION WHERE IT CAUGHT FIRE. THE FIRE ORIGINATED FROM THE ENGINE COMPARTMENT. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. IT WAS UNKNOWN IF A POLICE OR A FIRE REPORT WAS FILED. THERE WERE NO INJURIES. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 13V584000 (ENGINE) PRIOR TO THE FIRE. THE MANUFACTURER WAS NOTIFIED AND PROVIDED CASE NUMBER: CAS-15003539. THE DEALER WAS NOT CONTACTED FOR DIAGNOSTIC TESTING OR REPAIRS. THE FAILURE MILEAGE WAS 78,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 FORD ESCAPE- CENTREVILLE, VA
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT THERE WAS AN INTERMITTENT LOSS OF POWER STEERING ABILITY THAT CAUSED THE STEERING WHEEL TO BECOME DIFFICULT TO TURN IN EITHER DIRECTION. THE DEALER (TED BRITT FORD, 11165 FAIRFAX BLVD, FAIRFAX, VA 22030, (703) 591-8484 OR 1-(866) 224-7068) INDICATED THAT THE VEHICLE WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING) FOR THE 2008-2011 MODELS AND WOULD NEED TO BE DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO REMEDY OTHER THAN HAVING THE DEALER REPAIR THE VEHICLE. THE MANUFACTURER ISSUED ONE TSB FOR THE STEERING CONCERNING THIS YEAR, MAKE, AND MODEL VEHICLE. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE. *TT *TR
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 FORD ESCAPE- DENVER, CO
ENGINE WIRING HARNESS AND SENSOR PROBLEMS IN 2013 FORD ESCAPE WITH 2.0 LITER ENGINE THAT WAS NOT INCLUDED IN PREVIOUS SAFETY RECALL. WHILE ON A VACATION TRIP IN FEBRUARY, 2018, THE ENGINE FAULT WARNING LIGHT CAME ON IN OUR 2013 FORD ESCAPE TITANIUM WITH THE 2.0 LITER ENGINE AFTER RESTARTING THE CAR AND ENTERING THE HIGHWAY. IT WAS FOLLOWED BY THE CHECK ENGINE LIGHT. AS WE DROVE TO THE NEAREST FORD DEALERSHIP, THE CAR WAS INCREASINGLY HESITATING AND SEEMED TO BE MISFIRING, A DANGEROUS SITUATION SINCE HIGHWAY DRIVING WAS REQUIRED. THE SERVICE TECHNICIAN AT THE DEALERSHIP DID AN ANALYSIS AND DETERMINED THAT THE PROBLEM WAS IN THE MAP SENSOR. HE REPLACED THAT SENSOR UNDER WARRANTY AND THE PROBLEM WAS APPARENTLY FIXED UNTIL JUNE 4, 2018, WHEN IDENTICAL PROBLEMS APPEARED AFTER A STOP ON A LOCAL TRIP.THE CAR WAS PARKED AT A SAFE LOCATION AND ON JUNE 6 DRIVEN TO A LOCAL DEALERSHIP FOR SERVICE AND REPAIR. ANALYSIS BY THE TECHNICIAN SHOWED THAT THERE ARE PROBLEMS IN THE ENGINE WIRING HARNESS THAT ARE DISRUPTING SIGNALS FROM THE MAP SENSOR AND THE CAM SENSOR, AND THAT REPLACEMENT OF THE COMPLETE ENGINE WIRING HARNESS IS REQUIRED TO FIX THE PROBLEM. ALTHOUGH THIS CAR WAS BUILT DURING THE SAME PERIOD AS THE CARS COVERED BY NHTSA CAMPAIGN NUMBER 14V495000 AND IT HAS THE SAME ENGINE SPECIFICATIONS AND THE SAME APPARENT PROBLEMS, IT WAS NOT INCLUDED IN THAT RECALL. IT IS CLEAR TO ME IT SHOULD HAVE BEEN. FURTHER, IT SEEMS THERE ARE POTENTIAL SIGNIFICANT SAFETY CONCERNS REGARDING ALL 2013 AND 2014 FORD ESCAPES WITH THE 2.0 LITER ENGINE THAT WERE NOT INCLUDED IN THE ORIGINAL RECALL.
Source: NHTSA WEB SITE