2019 FORD ESCAPE Complaints

The contact owns a 2019 Ford Escape. The contact stated that while the vehicle was off, the contact observed a swishing sound coming from the engine compartment. The contact observed an empty coolant reservoir and coolant was added to the coolant reservoir. The vehicle was then test driven but there were not visible failure was found. The contact stated that on another occasion the coolant reservoir was empty again, and coolant was added to the reservoir. The contact stated that the vehicle was taken to an independent mechanic where it was determined that there was a coolant cap leak, and the coolant cap was replaced; however, the failure persisted. The vehicle was then taken to a dealer where it was diagnosed that there was a leak on cylinder #2, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 95,000.

The engine on my 2019 Ford Escape failed due to coolant intrusion — the same issue previously addressed by Ford recall #19S22. The recall repair was completed by a certified Ford dealership in 2022. Within days of making the final payment on the vehicle, the engine failed completely and became inoperable. It had to be towed to a Ford dealership for inspection. Before the failure, the same symptom I experienced prior to the original recall occurred again: white smoke coming from the exhaust, indicating coolant was leaking into the engine. There were no warning lights or dashboard messages. When my car did not turn on, I thought it was possibly the battery so I bought a new one and changed it. When that did not work I went ahead and had it towed to get a full diagnostic. The diagnosing Ford dealership confirmed the engine suffered catastrophic failure due to coolant intrusion — the exact defect previously addressed under the recall. Ford acknowledged the diagnosis but declined to fully cover the cost of repair, stating the recall work was “out of warranty.” They initially offered $3,976.18, and when I didn’t accept, this was increased to $5,301.58 — still leaving me with nearly $8,000 in out-of-pocket costs before tax for a full engine replacement. The affected component (engine) was inspected and confirmed by the Ford dealership and is still available for inspection. This failure occurred in the first week of April, and I have been without a working vehicle since. The recurrence of this issue — even after the recall repair was completed — raises serious concerns about long-term safety, durability, and accountability associated with this vehicle.

Similar to most Escape drivers, I experienced a sudden transmission issue while I was driving. The car would not accelerate even when firmly pressing on the gas, then would jump in a delayed reaction causing a movement in my car I could not control. No check engine light, no indication of trouble in a well maintained vehicle with less than 85,000 miles. Did have a recall for previous powertrain issue, likely will be told by Ford that it’s unrelated. Ford service advisor also acted like this was the first time he’d heard of any kind of issue. Yeah right, look at the number of people complaining of the same issue.

The contact owns a 2019 Ford Escape. The contact stated that while driving at various speeds, the vehicle shuddered abnormally, and there was white smoke coming from the exhaust pipes. In addition, the contact became aware of an abnormal coolant consumption. The check engine warning light was occasionally illuminated. The vehicle was taken to a local dealer, where it was diagnosed with OP code: 62. The contact was informed that the short block needed to be replaced. The local dealer informed the contact that the failure was related to TSB: 19-2208; however, the VIN was not included. The vehicle was not repaired due to the cost. The manufacturer was made aware of the failure. The failure mileage was approximately 117,645.

The contact owns a 2019 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The check engine warning light was illuminated. The vehicle was able to restart. The vehicle was taken to the dealer, where it was diagnosed that coolant intrusion into the cylinder had caused the engine to fail. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 58,600.

Was driving out of town when the car started to slow down on its own, and when stepping on the gas kept slowing down and jerking and we had to pull over and shut it off. Did that a few times and then would go gaining speed a little at a time, except when going up a hill. Then would start to slow down and almost stall on the busy highway. Traffic was backing up behind us unable to pass and we continually had to keep pulling over on the highway as the car would start to stall. Then the check engine light came on, and a couple times it flashed. We pulled into our hometown garage (Heisler Auto, Mohall ND) and they checked it out and said it was a cylinder 1 misfire. We purchased spark plugs and did that ourselves. The problem continued immediately after we put them in and the check engine light came on again. We took back to Heisler Auto and 2 weeks later they changed out the coil packs to see if that was the issue. The issue continued when they took it out for a drive and upon further inspection found it to be the timing chain. It will be another 2 weeks before they get the part and do the work. So it’s been a whole month with no vehicle to drive. There was no warning signs of this. Car has driven great and has had great gas mileage until Bam, that day it just quit running. I will upload the $2200 repair bill after they get it done. I wanted to send this off now so I don’t forget. I called Ford and I have a case number for this: CXH-04637344 and they told me to file the complaint with you.

The contact's daughter owns a 2019 Ford Escape. The contact stated that the vehicle was experiencing excessive coolant consumption, the engine was overheating, and misfiring while driving. The vehicle was taken to an independent mechanic, where it was diagnosed that coolant was leaking into cylinder #4. The vehicle was not repaired. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 81,000.

Coolant is leaking into #4 cylinder causing misfire. This will lead to a blown engine. It is a known issue with Ford but there isn’t a recall as of today. TSB 22-2229 has been released. I spent a lot of money with the plan this car would be safe and reliable for 10+ yrs and well over 100k miles. I am afraid to drive it but have no choice as I work to support my three children and myself. I have owned five Ford vehicles in 40 yrs and have felt loyal to the co. The co needs to be loyal to its customers and fix the issue in my Escape and all others that this disaster is effecting. Thank you. Feel free to contact me.

The contact owns a 2019 Ford Escape. The contact stated while driving 50 MPH, the vehicle hesitated while depressing the accelerator pedal, and the vehicle was shaking abnormally. The contact stated there was heavy white smoke coming from the exhaust pipe before the vehicle unexpectedly shut off. The contact stated that the vehicle struggled while being restarted. There was no warning light illuminated. The contact pulled over to the shoulder and the vehicle was towed to an independent mechanic. The contact stated that a diagnostic test was performed, and it was discovered that there was coolant entering into the engine, resulting in engine failure. The local dealer was notified of the failure but offered no assistance. The manufacturer was notified of the failure by mail and the contact recently received a response that the manufacturer was not responsible for the failure. The vehicle was not repaired. The failure mileage was 115,000. The VIN was not available.

The contact owns a 2019 Ford Escape. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. In addition, the contact stated that when the vehicle was started, the vehicle jerked, and white smoke was coming from the exhaust. The vehicle was taken to an independent mechanic where it was diagnosed with spark plug failure. The contact was informed that the spark plugs needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The contact's husband inspected the vehicle and determined that the coolant level was low, and the coolant reservoir was refilled. The contact stated that the coolant reservoir needed to be refilled constantly; however, there were no visible coolant leaks. The vehicle was taken to another independent mechanic and was diagnosed with coolant intrusion and engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The contact was advised to take the vehicle to the dealer for diagnostic testing. The contact was also referred to the NHTSA Hotline to report the failure. The failure mileage was approximately 83,500.