2013 FORD ESCAPE Complaints

FREEZE PLUG IS LEAKING COOLANT AND ENGINE IS STALLING WHILE DRIVING COOLANT STARTED LEAKING AROUND 11/10/17 AND THE STALLING STARTED OCCURING 4/27/18 AND NO RECALLS HAVE BEEN ISSUED TO MY VEHICLE BUT ARE HAVING SYMPTOMS OF THE RECALLS THAT OUR PRESENT FOR OTHER ESCAPES

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL BECAME DIFFICULT TO STEER AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND POWERED OFF THE ENGINE. THE VEHICLE WAS RESTARTED AND DROVE NORMALLY. HOWEVER, THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO CABRERA AUTO (CARR #2 KM 82.2 SALIDA EXPRESO HATILLO, PR 00614, (787) 333-8410) FOR DIAGNOSTIC TESTING, BUT NO FAILURE CODES WERE LOCATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 92,971. *TT CONSUMER STATED THE VEHICLE HAD MULTIPLE FAILURES OF ELECTRICAL STEERING. FINALLY, THE OWNER HAD TO REPLACE THE STEERING RACK AND PKNON BECAUSE IT STOPPED WORKING COMPLETELY. UPDATED 9/4/18*JB

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING 25 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT WAS ABLE TO PULL THE VEHICLE OVER TO THE SIDE OF THE ROAD AND RESTART THE ENGINE. THE DEALER (AUTONATION FORD AMHERST, 8000 LEAVITT RD, AMHERST, OH 44001) WAS CONTACTED AND ADVISED THE CONTACT TO BRING THE VEHICLE IN TO BE DIAGNOSED. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 80,600. THE VIN WAS NOT AVAILABLE.

COOLANT LOSS/LEAK THAT GREW OVER TIME TO A LARGE LEAK/FIRE RISK NOW. OVER THE PAST YEAR COOLANT LEVEL WOULD FALL AND NEED TO BE ADDED EVERY FEW MONTHS. THE WATER PUMP HAS NOW FAILED AT 76K MILES CAUSING A LARGE COOLANT LEAK COVERING THE ENGINE/UNDERSIDE OF THE VEHICLE IN COOLANT. IT HAS NEVER OVERHEATED BUT THERE IS A RISK OF FIRE FROM THE COOLANT LOSS ON THE HOT ENGINE/EXHAUST PARTS. THE VEHICLE HAS ALREADY BEEN REPROGRAMMED ON A PREVIOUS RECALL FOR THE REDUCED POWER MODE IF TEMP RISES/COOLANT LOSS WHEN THE TURBOCHARGER WAS REPLACED UNDER WARRANTY FOR A LEAK. CALLED LOCAL FORD DEALER SHIP (GRAPEVINE FORD IN TX) AND WAS TOLD NO OPEN RECALLS ON THE VEHICLE. THEY PERFORMED THE WARRANTY REPLACEMENT OF THE TURBOCHARGER FOR LEAKS AND PERFORMED PCM UPDATE FOR TEMP/REDUCED POWER LIMITER.

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 35 MPH, THE CHECK ENGINE AND THE LOW COOLANT WARNING INDICATORS ILLUMINATED. THE VEHICLE STARTED TO DECELERATE AND WAS COASTED OVER TO THE SIDE OF THE ROAD. THE CONTACT OPENED THE HOOD AND NOTICED THAT THE COOLANT CONTAINER WAS HALF EMPTY. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 99,000.

THE CAR WILL RANDOMLY STALL AND DIE WHILE DRIVING. THIS HAS HAPPENED MULTIPLE TIMES. IT CAN BE AFTER REVERSING AND PULLING FORWARD, OR WHILE AT A STOP LIGHT AND START MOVING FROM A COMPLETE STOP. I HAVE TAKEN THE CAR TO 2 DEALERSHIPS AND NEITHER OF THEM CAN FIND OUT WHAT IS WRONG OR HOW TO FIX IT.

I WAS DRIVING TO WORK LAST FRIDAY AND I SUDDENLY HEARD THE ALERT SIGNAL AND DASHBOARD LIGHT AND THEN I COULDN'T TURN THE STEERING WHEEL. THE ERROR MESSAGE ON THE DASH SAID "STEERING ASSIST FAULT SERVICE REQUIRED". I WAS ABLE TO TURN THE WHEEL ENOUGH TO GET IT OFF THE ROAD. LUCKILY I WAS ONLY GOING ABOUT 35 MPH ON THE HIGHWAY. THE POWER STEERING HAD FAILED AS I WAS DRIVING DOWN THE HIGHWAY. THERE WERE MANY OTHER CARS AROUND ME, BUT LUCKILY THEY AVOIDED ME. I HAVE ONE REPAIR QUOTE FOR $2000 TO REPAIR THE ENTIRE POWER STEERING RACK AND PINION SYSTEM, OF WHICH WE CANNOT PAY. WE TOOK IT TO 2 OTHER MECHANICS WHO REPORTED THAT THEY WERE UNABLE TO FIX IT BECAUSE IT WAS AN ELECTRIC SYSTEM AND HAD TO BE REPROGRAMMED BY THE DEALERSHIP SERVICE DEPT. FROM MY RESEARCH, THIS IS THE SAME ISSUE FORD HAD WITH THEIR 2008-2011 FORD EXPLORERS.

REAR DRIVER'S SIDE DOOR REMAINS LOCKED. CANNOT UNLOCK AND OPEN DOOR. THIS CAN BE A SAFETY ISSUE FOR REAR SEAT PASSENGER.

WHILE ARRIVING HOME (ALMOST ENTERING MY GARAGE), SUDDENLY I HAVE THIS MESSAGE ON SCREEN 'STEERING ASSIST FAULT SERVICE REQUIRED' AND IT IS ALMOST IMPOSSIBLE TO STEER THE VEHICLE. SEARCHING ON THE INTERNET I'VE FOUND A LOT OF PEOPLE COMPLAINING ABOUT THE SAME PROBLEM AND HOW IS POSSIBLE THAT THERE IS NO RECALL FOR THAT.

ENGINE COOLANT POURS OUT OF SYSTEM. RESERVOIR DOES NOT HOLD COOLANT LONGER THAN 2 DAYS.