2013 FORD ESCAPE Complaints

I WENT TO OPEN THE DRIVER SIDE DOOR AND THE HANDLE AND LOCK FELL OFF. THIS, I AM SURE IS NOT NORMAL. I HAVE AND I OWN OLDER VEHICLES WHERE THE HANDLE HAD NEVER FALLEN OFF. I AM ABLE TO BUT THE HANDLE BACK ON TEMPORARILY BUT I CANT GET THE LOCK TO STAY IN.

I HAVE HAD THIS VEHICLE FOR 3 YEARS WITH NO ISSUES UNTIL THIS MONTH. IT FIRST STARTED WITH THE CAR LEAKING COOLANT. COME TO FIND OUT, THE ENTIRE WATER PUMP NEEDED TO BE REPLACED DUE TO A CRACK. ONCE THAT WAS REPLACED, THERE WAS STILL A LEAK IN ONE OF THE HOSES; THAT WAS REPLACED. THEN THE CAR IS STALLING. AFTER A COUPLE OF HOURS OF DIAGNOSTIC TESTING, A SENSOR HAD BURNT BECAUSE OF THE OVERHEATING FROM THE COOLANT ISSUES PREVIOUS TO THE CAR STALLING. THE SENSOR WAS FIXED AND I HAD THE CAR BACK A WEEK, AND THE CAR STARTED STALLING AGAIN, HESITATING TO ACCELERATE ON THE HIGHWAY, AND HAS A VERY ROUGH IDLE WHERE THE CAR SHAKES. I TOOK IT BACK AND NO ENGINE CODE OR FAILURES SHOWED UP ON THE COMPUTER WHEN THE CAR WOULD STALL OUT. THIS CAR STALLS IF IT IS SITTING FOR AN EXTENDED PERIOD OF TIME RUNNING, OR WHEN IT IS STARTED AND I GO TO ACCELERATE AND LEAVE A PARKING SPOT OR DRIVEWAY. THE BATTERY IS BRAND NEW, THE ALTERNATOR IS PROVIDING ENOUGH ELECTRICAL CURRENT TO POWER THE VEHICLE, THERE IS CURRENTLY NO EXPLANATION TO WHY THIS CAR IS STALLING OUT. I CALLED FORD CUSTOMER SERVICE BECAUSE THERE ARE RECALLS OUT FOR THIS MAKE, MODEL AND ENGINE TYPE, BUT THEY TOLD ME THAT BECAUSE MY VIN COMES BACK CLEAN, THERE IS NOTHING THEY CAN DO. FURTHER INTO MY RESEARCH, THERE ARE RECALLS OUT FOR THE DATE MY CAR WAS MANUFACTURED AND THE PLANT IT WAS MANUFACTURED AT BUT FORD IS NOT WILLING TO LISTEN TO MY CONCERNS/COMPLAINTS.

VEHICLE SOLD TO ME AS PART OF MILITARY CAR SALES PROGRAM OVERSEAS. WHEN ATTEMPTING TO FULFILL RECALLS AT OVERSEAS LOCATION, FORD DEALERSHIP SAID THEY ARE UNABLE TO ACQUIRE THE PARTS NECESSARY FOR COMPLETING THE RECALLS IN THE UK.

MY CAR WAS RECENTLY INSPECTED AND IT REQUIRED ALL NEW LUG NUTS GO GET THE TIRES OFF TO CHECK THE BRAKES. I HAVE NEVER HEARD OF LUG NUTS RUSTING AND HAVING TO BE REPLACED. I HAVE FOUND OUT THAT SEVERAL FORDS HAVE HAD TO HAVE THEM REPLACED. I HAD A FLAT TIRE LAST FALL. WHEN AAA CAME, THEY COULD NOT GET THE LUG NUTS OFF THE WHEEL. THEY HAD TO POUND IT OFF SO I COULD GET A TIRE ON IT. THIS DOES NOT SOUND FAIR TO HAVE TO PAY $133.00 FOR 20 NEW LUG NUTS - IT SOUNDS LIKE A DEFECT.

MY CAR WILL SUDDENLY LOSE ACCELERATION WHILE DRIVING. THE ENGINE DOES NOT SHUT OFF, SIMPLY THE GAS PEDAL DOES NOT WORK, EVEN IN NEUTRAL. I DRIFT TO SIDE OF ROAD, RESTART THE CAR AND IT IS OK. REVERSE WORKS FINE WHEN THIS HAPPENS.

VEHICLES LOW COOLANT LIGHT CAME ON THE VEHICLE 12/26/17. VEHICLE WAS TAKEN TO AN A NON-FORD MECHANIC AND ON 12/27 THE WATER PUMP, COOLANT BYPASS VALVES, AND GASKETS AND SEALS WERE REPLACED DUE TO A LEAK. ONE MONTH LATER, WHILE DRIVING, THE VEHICLE HAD THE WARNING COME ON FOR OVERHEATING AND THE VEHICLE BEGAN TO REDUCE SPEED. WE WERE ABLE TO GET THE VEHICLE HOME, CHECKED THE COOLANT RESERVOIR AND IT WAS LOW. I FILLED THE VEHICLE WITH COOLANT AND RETURNED TO THE MECHANIC. THIS TIME THEY FOUND A LEAK IN A HEATER CORE HOSE AND THAT WAS REPLACED. ON 2/10/18, THE WARNING LIGHT FOR LOW COOLANT CAME ON AGAIN. THE COOLANT LEVEL WAS BELOW THE MINIMUM LINE. VEHICLE WAS RETURNED TO THE MECHANIC AND THEY COULD FIND NO VISIBLE LEAKS. THEY LET THE CAR RUN FOR 15 MINUTES AND FOUND THAT THE FREEZE OUT PLUGS ON THE HEADS WERE DAMP; NO REPAIRS WERE MADE AND THEY SAID TO CONTACT FORD. I CALLED FORD ON 2/13/18 ABOUT THE ISSUES, SINCE NUMEROUS OTHER 2013 ESCAPES WERE INVOLVED IN RECALLS AND THEY SAID YOUR VEHICLE ISN'T APART OF THAT RECALL AND IT'S OUT OF WARRANTY, TO BAD. THE ISSUE HASN'T BEEN RESOLVED. IN THE PAST 2 MONTHS I'VE BEEN FILLING THE COOLANT EVERY OTHER WEEK. THE VEHICLE ONLY HAD 61,960 MILES WHEN THIS STARTED TO OCCUR.

2013 FORD ESCAPE. CONSUMER WRITES SEEKING REIMBURSEMENT FOR VEHICLE REPAIRS. *LD *JS

FORD HAS ISSUED A SAFETY RECALL FOR THESE TYPES OF CARS BUT HAVE NOT GONE FAR ENOUGH. I HAVE TAKEN MINE TO TWO AUTO REPAIR SHOPS FOR ENGINE COOLANT LEAK AND BOTH COULD NOT FIND WHERE IT LEAKING YET I HAVE TO EVERY MONTH ADD COOLANT IT HAS THE 1.6 ECOBOOST ENGINE WHICH IS RECALLED IN SEVERAL VEHICLES BUT WHEN I CALL FORD MOTOR COMPANY THEY SAY MINE IS NOT ON THE RECALL LIST EVEN THOUGH IT IS DOING THE SAME THING THAT ALL THE OTHERS HAVE BEEN RECALL FOR. I HAVE CALL CALLED TWO FORD DEALERSHIPS AND THEY JUST SAY SORRY YOURS IS NOT INCLUDED. THIS IS A DEFAULT IN THESE ENGINES THAT FORD IS NOT WANTING TO MAKE GOOD THEY ARE JUST TRYING TO DO AS LITTLE AS THEY CAN TO GET BY. THEY SHOULD INSPECT THESE CARS AND FIX THEM AS WELL THEY SHOULD EXPAND THE RECALL INCLUDE ALL OF THESE VEHICLES. I HAVE READ ON THE INTERNET THAT I AM NOT THE ONLY ONE BEING TOLD THAT OURS IS NOT ON THE LIST I HOPE ALL OF THESE DRIVER ALSO CONTACT YOU. A GOOD VEHICLE SHOULD NOT LEAK ANTIFREEZE FORD KNOWS THAT THERE IS A PROBLEM AND SHOULD MAKE THEM ALL GOOD NOT JUST A FEW OF THEM ON THE DATE IT HAPPENED I AM PUTTING WHEN I PUT ANTIFREEZE THE FIRST TIME

DRIVERS DOOR OUTSIDE HANDLE STICKS IN THE OPEN POSITION WHEN PULLED ON TO OPEN DOOR. SOMETIMES STICKING OPEN SEVERAL SECONDS AND LONGER.

CAR BATTERY OR ALTERNATOR LIGHT CAME ON RED LIGHT IN BOTTOM RIGHT OF CONSOLE, THEN IMMEDIATELY EXCLAMATION POINT CAME ON WITH MESSAGE ENGINE OVERHEATING STOP SAFELY. WHEN I HAD ONLY DRIVEN 1 1/2 ON A CITY STREET. THE MESSAGE CAME ON WHEN I SLOWED DOWN TO STOP AT A STOP LIGHT. I PULLED INTO A PARKING LOT AND AS SOON AS I SLOWED DOWN TO STOP STEERING WHEEL LOCKED AND IT TURNED OFF. EVEN 3 HOURS OF SITTING WHEN I TURN THE KEY TO ACCESSORY OVERHEAT LIGHT AND MESSAGE APPEARED AS WELL AS WHEN THE TOW TRUCK DROPPED IT OFF AT THE FORD DEALERSHIP. THERE IS A RECALL ON 2013 FORD ESCAPE 1.6 SE FOR THIS PROBLEM BUT THEY TELL ME MINE ISN'T PART OF THE RECALL.