2013 FORD ESCAPE Complaints

CAR SAYS ENGINE OVERHEATING AND COMPLETELY DISABLES THE CARS ENGINE TO WHERE IT WILL STOP YOU MID DRIVING. I WAS GOING 70 MPH GOT THE WARNING AND IMMEDIATELY THE CAR DROPPED MY SPEED TO 5MPH IN THE MIDDLE OF THE HIGHWAY AND WOULD NO LONGER ACCELERATE. HAD TO DODGE AND WEAVE TO GET TO THE SIDE OF THE ROAD AND STILL WAS MID WAY IN THE MIDDLE OF THE EMERGENCY AND RIGHT LANE OF THE HIGHWAY.

1. ENGINE STANDPIPE FAULTY, WHICH CAUSES THE FORD ESCAPE SEL TO GO INTO CRAWL MODE AND THEN YOU HAVE TO STOP AND LEAVES YOU STRANDED. THE DASHBOARD ENGINE THERMOMETER READS FULLY HOT. THIS HAPPENED IN MOTION ON MY WAY TO WORK DURING WINTER IN ERIE PA, THE SNOW HEADQUARTERS. 2. BATTERY GOES DEAD INTERMITTENTLY AND LEAVES YOU STRANDED.

WE HAD A FLAT TIRE HOWEVER WHEN GOING TO CHANGE IT THE LUG WRENCH THAT WAS SUPPLIED WITH THE CAR WOULD NOT FIT ON THE LIG NUTS. CALLED THE DEALERSHIP AND THEY TOLD US IT WAS A 19MM WHICH WE PURCHASED AND THEAT DIDN'T WORK. WE THEN PURCHASED A 3/4' SOCKET WHICH WOULDN'T WORK EITHER AND HAD TO BE DRIVEN ON WITH A HAMMER TO TURN THE LUGS AND IT DEFORMED THE LIGS TO A POIBT THEY WILL HAVE TO BE REPLACED. MY 20 YEAR OLD DAUGHTER WAS PUT IN A POSITION WHERE SHE COULDN'T MAKE A SIMPLE TIRE CHAMGE WITH HER BOYFRIENDS HELP. I SPEND MONEY AND SEVERAL HOURS (3 PLUS ROADSIDE ASSISTANCE WHO COULD NOT GET THE LUG NUTS LOOSE. MY DAUGHTER WAS PUT IN DANGER BY POORLY DESIGNED EQUIPMENT AND I HAVE SPENT $50.00 AND SEVERAL HOURS ON A PROBLEM THAT SHOULD AHVE TAKEN 20 MINUTES HAD THE EQUIPMENT AND LUG NUTS HAD BEEN PROPERLY DESIGNED. I KNOW THAT THIS PROBLEM EXISTS ON SEVERAL FORD VEHICLES AND SHOULD BE ADRESSED BY THE MANUFACTURER WITH LUG NUTS MADE OF AN APPROPRIATE ALLOY, AND A LUG WRENCH THAT WILL ACTUALLY REMOVE THE NITS IN AN EMERGENCY. IF SOMETHING HAD HAPPENED TO MY DAUGHTER BECAUSE SHE WAS EXPOSED FOR LONGER THAN SHPULD BE REWUIRED FORD WOULD HAVE HAD A LAWSUIT IN ABOUT TEN MINUTES...

FOR THE LAST TEN MONTHS OR SO, MY VEHICLE HAS BEEN STALLING WHEN PULLING OUT AFTER STARTING (IN BOTH HOT AND COLD ENGINE SITUATIONS); ALMOST ALWAYS INTO TRAFFIC. IT OCCURS AS SERIES OF 3 OR 4 CONSECUTIVE STALLS - HAS ALWAYS RESTARTED. THIS RANDOM STALLING HAS AND CONTINUES TO TAKE PLACE 3 - 6 TIMES A MONTH. THE CLOSEST CALL I EXPERIENCED WAS IN A LARGE ACTIVE PARKING LOT. I DO BELIEVE THIS HAS OFTEN OCCURRED TURNING OUT OF DRIVEWAYS AND PARKING LOTS. I HAVE ADDRESSED THIS WITH THE SAME FORD SERVICE DEPARTMENT ON AT LEAST FOUR OCCASIONS, ONCE HAVING IT TAKEN OVER NIGHT TO INVESTIGATE. ON ALL OCCASIONS, THE RESPONSE HAS BEEN "FAILURE TO REPRODUCE" THE PROBLEM. THE ON BOARD DIAGNOSTICS HAVE BEEN OF NO USE. AS I UNDERSTAND, 2013 (AMONG OTHER) ESCAPES HAVE BEEN RECALLED FOR THIS EXACT ISSUE BUT MY VIN IS NOT INCLUDED IN THE RECALL. THREE DIFFERENT DRIVERS HAVE EXPERIENCED THESE STALLING EVENTS IN MY VEHICLE. WHAT DO I HAVE TO DO??

TAKATA RECALL. THE COMPUTER SYSTEM HAS RUN IRREGULARLY SINCE PURCHASE. THE VEHICLE STALLS WHEN BEING DRIVEN AFTER THE FIRST 10 MILES OR SO ON CITY STREETS. HAVE TO PULL TO THE SIDE OF THE ROAD, TURN KEY OFF, RESTART ENGINE... MAY REQUIRE SEVERAL TIMES BEFORE THE VEHICLE CAN PROCEED.

THE WATER HEATER HOSE ON MY 2013 FORD ESCAPE HAS A LEAK IN IT. I CANNOT DRIVE THE CAR UNLESS I FILL UP THE WATER CONSTANTLY WHICH IS NOT POSSIBLE WITH HOW FAR I DRIVE DAILY. IT IS PART NUMBER CV6Z-18472-S I TOOK MY CAR IN ON JANUARY 29, 2018 AND WAS TOLD THERE WERE 162 ON BACK ORDER AND I WOULD RECEIVE IT BY JANUARY 27, 2018. TODAY IS FEB 1 AND I WAS TOLD THE PART WON'T BE READY TILL MARCH 7, 2018 AND I HAVE TO JUST WAIT. NOW THERE ARE ABOUT 3200 OF THIS PART BACK ORDERED. WHY CAN I NOT DRIVE MY CAR FOR A MONTH AND A HALF? IF THERE ARE OVER 3K BACK-ORDERED WHY IS THERE NOT A RECALL?

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT THE COOLANT INDICATOR KEPT ILLUMINATING AND THE VEHICLE STALLED SEVERAL TIMES. TWO DEALERS (BURDICK FORD, 3004 EAST AVE, CENTRAL SQUARE, NY 13036, (315) 668-7102 AND ROMANO FORD, 5431 N BURDICK ST, FAYETTEVILLE, NY 13066, (315) 637-4491) WERE UNABLE TO REPLICATE AND DIAGNOSE THE FAILURE MORE THAN ONCE. THE FAILURE CONTINUED TO PROGRESS. THE VEHICLE WAS TAKEN TO A THIRD DEALER (BEACH FORD, 2717 VIRGINIA BEACH BLVD, VIRGINIA BEACH, VA 23452, (757) 486-2717) FOR FURTHER DIAGNOSTIC TESTING. THE MANUFACTURER INDICATED THAT THE VEHICLE WAS INCLUDED IN A WARRANTY CAMPAIGN, BUT THE STATUTE HAD EXPIRED; THEREFORE, THEY PROVIDED NO SOLUTION OTHER THAN THE CONTACT REPAIRING THE VEHICLE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

MY WIFE WAS DRIVING DOWN THE ROAD AND ALL OF THE SUDDEN THE CAR FELT LIKE IT WAS LOSING POWER AND THE SERVICE ENGINE LIGHT CAME ON AND SHE NOTICED SMOKE COMING OUT OF THE HOOD. SHE IMMEDIATELY PULLED OVER AND TURNED OFF THE IGNITION. SMOKE STARTED FILLING THE CAR SO SHE AND OUR DAUGHTER EVACUATED THE CAR. THIS CAR CAUGHT FIRE AND BURNED TO THE GROUND. SHE RECEIVED A RECALL NOTICE FOR A DOOR LATCH BUT NEVER FOR AN ENGINE FIRE.

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT THE LOG NUTS SWELLED, WHICH MADE IT DIFFICULT TO PUT THEM BACK WHEN THEY WERE TAKEN OUT FOR A TIRE CHANGE OR ROTATION. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE FAILURE WAS NOT A KNOWN ISSUE. THE CONTACT WAS REFERRED TO THE MANUFACTURER. THE FAILURE MILEAGE WAS APPROXIMATELY 55,000.

I JUST BOUGHT THIS CAR USED AFTER A WEEK OF DRIVING I SAY A CHECK ENGINE LIGHT IT WAS AN ENGINE MISFIRE ON #3 SO I BOUGHT SPARK PLUGS AND A NEW COIL, I INSTALLED IT, AND IT DROVE HOME FINE. THEN I TOOK IT TO THE DEALER FOR AN OIL CHANGE, WHO MISSED IT WAS LOW ON COOLANT, A MESSAGE CAME UP SAYING LOW COOLANT THE NEXT DAY. I THEN KEPT GOING BETWEEN LOW COOLANT AND CHECK ENGINE UNTIL WHITE SMOKE CAME OUT THE TAIL PIPE AND THE CAR STARTED CUTTING OFF. FYI BOUGHT ALL MY PARTS FROM THE DEALER SPARK PLUGS, COIL, COOLANT, AND I TRIED TO ADDRESS EVERYTHING RIGHT AWAY.