2013 FORD ESCAPE Complaints

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED EXCESSIVE COOLANT CONSUMPTION. THE CONTACT HAD TO REFILL THE COOLANT EVERY THREE DAYS AND THE LOW COOLANT WARNING INDICATOR ILLUMINATED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER STATED THAT THERE WERE NO RECALLS ON THE VEHICLE AND ADVISED THE CONTACT TO CALL NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 89,000.

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT NOTICED THAT THE VEHICLE BEGAN TO OVERHEAT. THE CONTACT REFERENCED AN UNKNOWN RECALL REGARDING A COOLANT LEAK AND THE POSSIBILITY OF THE ENGINE HEAD CRACKING, IF NOT REPAIRED. THE CONTACT HAD THE RECALL REPAIRED IN OCTOBER OF 2014. IN APRIL OF 2016, THE VEHICLE EXPERIENCED THE SAME FAILURE AND DROVE THE VEHICLE TO THE DEALER (GARY FORD, 1 BEAL PKWY NW, FORT WALTON BEACH, FL 32548) WHERE THE TECHNICIAN INFORMED THE CONTACT THAT THE FAILURE WAS CAUSED BY A HOSE THAT NEEDED TO BE REPLACED. THE FAILURE WAS REPAIRED BY THE DEALER. AFTER THE VEHICLE WAS REPAIRED, THE FAILURE CONTINUED. THE VEHICLE WAS DRIVEN BACK TO THE DEALER A FEW MONTHS LATER WHERE IT WAS DIAGNOSED WITH AN OIL LEAK, A CRACK IN THE LONG BLOCK, AND COOLANT IN THE CYLINDER. THE CONTACT STATED THAT THIS WAS THE SAME FAILURE AS MENTIONED IN THE RECALL IN 2014, WHICH WAS SUPPOSED TO BE REPAIRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT ONLY THE DEALER WOULD BE ABLE TO ASSIST DUE TO THE INFORMATION ON THEIR END STATING THAT THE RECALL HAD BEEN REPAIRED. THE FAILURE MILEAGE WAS 35,000.

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING 70 MPH, THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS PULLED OVER TO A SHOULDER LANE AND THE CONTACT NOTICED THAT THE COOLANT IN THE VEHICLE WAS GONE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT ALSO OBSERVED THE LEAK. THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V431000 (ENGINE AND ENGINE COOLING). THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.

ENGINE COOLANT WAS LEAKING MONTHS AFTER I PURCHASED THIS VEHICLE NEW .KEPT GETTING ENGINE COOLANT LOW.FORD COULD NOT DUPLICATE ISSUE SEVERAL OTHER TIMES I TOOK IT IN SAME ISSUE DEC 2016 THEY SAID THEY FIXED. ISSUE AGAIN DECEMBER 2017 SAYING NOW IT IS PART CV6Z 18472-S AND ON A MONTH BACK ORDER. THIS ISSUE WITH ENGINE COOLANT GOING ON SINCE ALMOST DAY 1 AND EACH TIME THEY FIND A DIFFERENT ISSUE TO FIX NEVER RESOLVING ISSUE. NOW THIS PART ON A MONTH BACK ORDER

1/20/18 -DRIVING VEHICLE TO STORE WITH HEATER ON, ENGINE LIGHT CAME ON, CAR TEMPERATURE START GOING UP AS IF IT WAS OVER HEATING, AND CAR STARTED SPUTTERING AS IF IT WAS GOING TO TURN OFF. MADE IT HOME, CHECKED COOLANT, AND COOLANT WAS FULL. DROVE CAR TO FORD DEALERSHIP, THIS IS A KNOWN ISSUE; HOWEVER, MY SPECIFIC VIN WAS NOT PART OF THE RECALL SO NOW I AM OUT OF POCKET $500. SERVICE DEPT. STATED THAT IF I DID NOT CORRECT ISSUE ASAP THEN COOLANT COULD GET ON ENGINE AND START A FIRE. PART THAT NEEDS TO BE REPLACED IS THE COOLANT BYPASS VALVE. FORD NEEDS TO EXTEND THIS RECALL TO ALL 2013 FORD ESCAPES SINCE THE ISSUE IS BIGGER THAN THEY FIRST EXPECTED.

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING 40 MPH, THE CONTACT NOTICED THAT THE "COOLANT LOW SERVICE REQUIRED" AND "SERVICE ENGINE" WARNING INDICATORS ILLUMINATED. ALSO, THE VEHICLE BEGAN TO STALL. THE CONTACT DROVE TO A FUEL STATION AND BOUGHT COOLANT FOR THE VEHICLE. AFTER ADDING THE COOLANT WITH THE VEHICLE PARKED FOR NO MORE THAN FIVE MINUTES, THE CONTACT STARTED THE VEHICLE. THE "COOLANT LOW SERVICE" WARNING MESSAGE WAS NO LONGER ILLUMINATED; HOWEVER, THE "SERVICE ENGINE" INDICATOR WAS STILL ILLUMINATED. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE NEXT DAY, THE CONTACT DROVE THE VEHICLE TO SAMES FORD (6001 SAN DARIO AVE, LAREDO, TX 78041) WHERE IT WAS DIAGNOSED THAT THE WATER PUMP NEEDED TO BE REPLACED. THE DEALER REPAIRED THE WATER PUMP, BUT THE FAILURE RECURRED THREE WEEKS LATER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT TO CONTINUE TO WORK WITH THE DEALER. THE VEHICLE WAS TAKEN BACK TO THE DEALER A TOTAL OF THREE TIMES TO HAVE THE WATER PUMP, COOLANT BOX, AND RADIATOR HOSE REPAIRED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURES STILL OCCURRED. THERE WERE NO RECALLS ASSOCIATED WITH THE VEHICLE. THE CONTACT PLANNED TO TAKE THE VEHICLE BACK TO THE DEALER TODAY. THE FAILURE MILEAGE WAS 55,000.

ON 9/7/17 MY CAR OVERHEATED DUE TO NO COOLANT IN TANK, THE DEALERSHIP WHERE I PURCHASED THE CAR FILLED THE COOLANT TANK AND GAVE ME AN OIL CHANGE. ON 12/29/17 CAR OVERHEATED AGAIN DUE TO NO COOLANT IN TANK AND THE CHECK ENGINE LIGHT CAME ON. I WENT TO WINNER FORD IN CHERRY HILL AND WAS INFORMED THAT THE CHECK ENGINE LIGHT WAS ON DUE TO CAR NEEDED A NEW COOLANT BYPASS SOLENOID VALVE, WHICH I PAID TO HAVE FIX. THE SERVICE DEPARTMENT STATED THEY DID A PRESSURE CHECK AND CONCLUDED THAT THE CAR WAS LEAKING ANTIFREEZE DUE TO A CRACK IN THE DEGAS BOTTLE. I PAID FOR A NEW DEGAS BOTTLE AND THE PAPERWORK STATES THE SYSTEM WAS REFILLED AND CAR IS NO LONGER LEAKING COOLANT. TWO WEEKS LATER (JAN 18TH, 2018), I START MY CAR AND THE OVERHEAT MESSAGE IS DISPLAYING, I CHECK UNDER THE HOOD AND THE COOLANT TANK IS EMPTY! NOW THE DEALERSHIP SERVICE DEPARTMENT IS STATING THE HVAC HEATER HOSE (CV6Z18472S) IS LEAKING AND THE PART IS ON BACK ORDER WITH FORD UNTIL THE END OF FEBRUARY. THIS IS UNACCEPTABLE, I CAN NOT BE WITHOUT A CAR FOR AN ENTIRE MONTH. MY CAR IS ONLY FIVE YEARS OLD, WHY ARE THE PARTS ON BACK ORDER FOR SUCH A LENGTHY TIME. IS THERE AN ISSUE WITH THESE CARS? I HAVE A RENTER CAR FROM THE DEALERSHIP, THAT FINANCIALLY I CAN'T AFFORD TO HAVE FOR A MONTH ON TOP OF PAYING $285 FOR THIS ISSUE. I NEED THIS PART TO SHIP ASAP AND I NEED TO SPEAK TO SOMEONE REGARDING HAVING THE LOANER CAR AS A COURTESY UNTIL THE PART IS DELIVERED TO THE DEALERSHIP. THE DEALERSHIP STATED THAT YOUR COMPANY WOULD HAVE TO GIVE THE OK FOR THE RENTAL COURTESY. I SPOKE TO SOMEONE AT FORD (REFERENCE #CAS-13964173) AND WAS INFORMED THAT I COULDN'T SPEAK TO A MANAGER AND BECAUSE I DIDN'T HAVE A WARRANTY I WOULD HAVE TO PAY FOR MY OWN RENTER CAR EVEN THOUGH THE ONLY REASON I NEED THE RENTAL IS DUE TO FORD NOT HAVING THE PART.

WAS DRIVING ON A COLD SNOWY DAY TEMP GAUGE WENT FROM C TO HOT IN FIVE SECONDS THEN THE CAR CHECK ENGINE LIGHT CAM ON AND CAR LIMPED AT ABOUT 5 MILES HOUR TO SIDE OF ROAD ENGINE WAS COLD . CHECKED COOLENT IT WAS 2 OZS LOW STARTED UP CALL GARAGE RAN CODES CAME UP 1299 FORD SAID THAT NORMAL IT'S OKAY TO DRIVE TOOK IT HOME EVERY FOUR DAYS HAD TO ADD COOLENT TOOK IT BACK. HAD A PART PUT ON THE COOLENT SYSTEM THREW MORE CODES HAD TO HAVE WIRING HARNESS PUT ON STILL LEAKED COOLENT ORDERED HOSE CLAMPS THROUGH FORD SUPPOSE TO BE HERE 1/19/18. NOW THEY ARE SAYING MIDDLE OF FEBURY SO STILL WITH OUT CAR.

I JUST BOUGHT A 2013 FORD ESCAPE WITH 1.6.I PURCHASED THIS ON DECEMBER 31,2017.THE SUV WAS DOING GREAT UNTIL YESTERDAY AND IT STALLED ON ME IN A PARKING LOT BUT IT STARTED RIGHT BACK UP AND RAN FINE.GOT OFF WORK HEADING HOME STOPPED GOT FOOD AND GOT BACK IN STARTED FINE.I WAS AT INTERSECTION AT LIGHT AND WITHOUT WARNING IT LOST POWER SHUTTER AND THEN DIED.IT STARTED RIGHT BACK BUT LIGHT HAD CHANGED AS I WAITED IT START LOSING POWER AGAIN I JUMPED INTO TURNING LANE AND AS I TURNED IT DIED AGAIN.IT DID THIS 6 MORE TIMES AND IT FINALLY STAYED RUNNING TO GET HOME.I HAVE ONLY HAD THIS ESCAPE TWO WEEKS AND NOW SEEING ALL THESE PROBLEMS I JUST WANT THIS CORRECTED CAUSE I ALMOST GOT HIT IN THE BACK DUE TO THIS STALLING.FORD NEEDS TO TAKE CARE OF THIS

STALLING RISK / ENGINE OVERHEATING /FIRE - OUR 2013 FORD ESCAPE IS CURRENTLY "GROUNDED" PER THE DEALERSHIP BECAUSE THE PART WE NEED TO REPAIR IT IS NOT AVAILABLE INDEFINITELY. IT IS CURRENTLY BACK ORDERED INDEFINITELY DUE TO A RECALL OF OTHER 2013 FORD ESCAPES (SAFETY RECALL 12S41) THAT ARE EXPERIENCING THE SAME ISSUE BUT WE ARE BEING TOLD THAT OUR VEHICLE IS NOT BEING COVERED BECAUSE OF THE VIN & DATE OF ASSEMBLY YET IT IS EXPERIENCING THE SAME ISSUE AS OTHER 2014 FORD ESCAPES. MY 17 YEAR OLD SON WAS DRIVING THE VEHICLE WHEN IT POWERED DOWN AND STARTED TO OVERHEAT. THE PART IN QUESTION IS 7M5Z12A648B SENDER-ASY. I AM IRATE TO THINK THAT THIS IS A KNOWN PROBLEM AND FORD IS NOT COVERING THIS UNDER A RECALL JUST BECAUSE OF THE DATE AND LOCATION OUR VEHICLE WAS ASSEMBLED DOES NOT MATCH THE CURRENT RECALL. IF MY 17 YEAR OLD SON WAS HURT OR KILLED THEN THEY WOULD HAVE TO STEP UP TO THE ISSUE. I NEED HELP ASAP. THIS IS A SAFETY HAZARD AND I AM PAYING FOR IT! DO WE NEED SOMEONE TO BE KILLED TO IDENTIFY THIS AS AN ISSUE!