2013 FORD ESCAPE Complaints

1/11/18 - THROUGHOUT THE DRIVING OF OUR VEHICLE AS A RIDESHARE VEHICLE, THE ENGINE STOPPED OVER 20 DIFFERENT OCCASIONS WHILE IN THE DRIVE GEAR, GOING DOWN THE STREET, OR WHEN TRYING TO PULL INTO TRAFFIC. THIS IS BECOMING AN EXTREME SAFETY ISSUE TO ALL PASSENGERS IN MY VEHICLE. PLEASE DO SOMETHING REGARDING THIS ISSUE. THE CHECK ENGINE LIGHT NEVER COMES ON, THEREFORE NO DIAGNOSTIC TEST IS ABLE TO "RECREATE" THE ISSUE WILL SOMEONE NEED TO DIE BECAUSE OF THIS CONSTANT STALLING BEFORE FORD WILL FIX THE PROBLEM? WE ARE EXTREMELY FRUSTRATED WITH THE NON-ACKNOWLEDGEMENT OF THERE BEING AN ISSUE, WHEN THERE CLEARLY IS, AND NO ONE HAS A SOLUTION TO FIX THE CONSTANT STALLING ISSUES. WE ARE READY TO FIND AN ATTORNEY AN SUE, PRIOR TO THIS BEING A WRONGFUL DEATH SUIT.

THE VEHICLE WAS PURCHASED SEPTEMBER 19, 2017. IT WAS A USED VEHICLE WITH LESS THAN 65K MILES. ON JANUARY 5, 2018, I RECEIVED A LOW COOLANT WARNING. I CHECKED THE RESERVOIR AND NOTICED SUBSTANTIAL COOLANT DEPLETED. THE RESERVOIR WAS REPLENISHED WITH COOLANT. ON JANUARY 11, 2018, UPON PARKING THE VEHICLE, I NOTICED A STRONG COOLANT ODOR. UPON CHECKING THE RESERVOIR, THE LEVEL WAS OK! I BECAME AWARE ON JANUARY 6, 2018, THAT THERE IS AN UPCOMING FORD RECALL REGARDING COOLANT ISSUE.

TL-CONTACT OWNS A 2013 FORD ESCAPE SE ----- DECEMBER 2017 -- ERROR MESSAGE CAME UP ON DASH STATING PULL OVER UNSAFE ENGINE TEMPERATURE ---- CONTACT WENT ONLINE AND SAW THERE IS A RECALL ON THE 2013 ESCAPE ---- CALLED FORD DEALERSHIP AND THEY TOOK VEHICLE IN TO REPLACE WATER PUMP DUE TO BEING UNDER WARRANTY . DEALERSHIP STATED ENGINE AND HOSES ARE NO LONGER UNDER WARRANTY. VEHICLE HAS 38000 MILES ON IT---- CONTACT WAS TOLD HER VEHICLE IS NOT INCLUDED IN RECALL---- FORD MANUFACTURER WAS RECALLED ....

MY 2013 FORD ESCAPE HAS BEEN RANDOMLY SHUTTING DOWN READING "HIGH ENGINE TEMPERATURE STOP SAFELY", THIS HAS OCCURRED 6 TIMES IN THE PAST 4 MONTHS. THE UPPER HEATER HOSE WAS REPLACED AT THE DEALERSHIP ON 12/27/17 FOR THE SAME ISSUE. HOWEVER, TODAY WHEN I WAS GOING 40 MPH I HAD THE SAME ISSUE OCCUR ON THE HIGHWAY. THIS TIME SMOKE WAS POURING OUT OF THE ENGINE AND COOLANT WAS OBVIOUSLY LEAKING OUT OF THE CAR. I WAS ON THE SIDE OF THE ROAD WITH MY 4 YEAR OLD DAUGHTER FEARING THAT THE CAR WOULD CATCH ON FIRE. THIS CAR HAS HAD 14 RECALLS, 3 OF WHICH ARE RELATED TO ENGINE/COOLANT PROBLEMS BUT FORD HAS EXPLAINED THAT THEY DO NOT UNDERSTAND WHY MY CAR KEEPS DOING THIS.

TL-CONTACT OWNS A 2013 FORD ESCAPE ----- CONTACT TRIED TO FILE A COMPLAINT ONLINE AND COMPLAINT WOULD NOT GO THROUGH---- VEHICLE IS LEAKING COOLANT AND FORD STATED THERE IS NOTHING WRONG WITH VEHICLE --- VEHICLE HAS BEEN IN AND OUT OF REPAIR SHOP NUMEROUS TIMES FOR A COOLANT LEAK THAT DEALERSHIP CANNOT FIND- 76000 MILES ON VEHICLE . 0 RECALLS ON VEHICLE

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT COOLANT/ANTIFREEZE CONSTANTLY HAD TO BE ADDED TO THE COOLANT/ANTIFREEZE RESERVOIR. INITIALLY, COOLANT WAS ADDED ONCE EVERY MONTH, BUT PROGRESSED TO ONCE EVERY TWO WEEKS. THE CONTACT STATED THAT THERE WAS NO VISIBLE EVIDENCE OF A COOLANT LEAK ON THE GROUND UNDER THE VEHICLE OR ANY ODOR OF BURNING COOLANT/ANTIFREEZE. RAY SKILLMAN HOOSIER FORD (333 ROBERT CURRY DR, MARTINSVILLE, IN 46151, (765) 342-3673) WAS CONTACTED. THE VEHICLE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V551000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 62,000.

MY CHECK ENGINE LIGHT WOULD COME ON AND OFF INTERMITTENTLY FOR A COUPLE OF WEEKS THEN CAME ON AND STAYED ON. I TOOK IT TO A FORD DEALERSHIP AND THEY SAID IT WAS MY COOLANT BYPASS VALVE. THE CHECK ENGINE LIGHT WOULD COME ON IF I ACCELERATED AT A NORMAL SPEED, I DIDN'T FLOOR IT BUT MY CAR WOULD SHIFT HARD. I HAD TO ACCELERATE EXTREMELY SLOWLY AND IT WOULD SHIFT OK. BUT AFTER THAT HAPPENED OFF AND ON FOR A COUPLE WEEKS, NOW IT SPORADICALLY SHIFTS HARD. I HAVEN'T NOTICED A PATTERN TO IT. I AM WAITING ON HE FORD DEALERSHIP TO GET THE PARTS IN.

IN THE SUMMER WHEN I RUN THE A/C WE SMELL BURNING SMELL AND THE DEALERSHIP THAT WE BOUGHT IT FROM TOLD ME TO JUST LET IT CATCH FIRE AND THEN THEY WILL LOOK AT IT, AND NOW THAT I'M RUNNING THE HEATER IT STARTS LEAKING OIL. IT SMELLS LIKE OIL IN MY GARAGE NOW. SOMETIMES WHILE PRESSING ON THE GAS PEDAL IT DOESN'T GO. FRIDAY MY ENGINE COOLANT LIGHT CAME ON AND THEN WENT OFF AND THEN CAME BACK ON. I'M NOT SURE WHAT'S GOING ON BUT I WANT A GOOD LOOK AT EVERYTHING.

TL* THE CONTACTS WIFE OWNS A 2013 FORD ESCAPE. ON SEVERAL OCCASIONS, WHILE DRIVING, THE VEHICLE IDLED, STALLED, AND LOST POWER. THE VEHICLE WAS TAKEN TO JOE MYERS FORD (713-766-3600, 16634 NORTHWEST FWY, HOUSTON, TX 77040) WHERE IT WAS DIAGNOSED THAT THE OXYGEN SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE CONTACT TOOK THE VEHICLE BACK TO THE DEALER, BUT IT WAS NOT DIAGNOSED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 15V813000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THERE WAS NO RECALL ASSOCIATED WITH THE VIN. THE APPROXIMATE FAILURE MILEAGE WAS 78,000.

I DROVE THE VEHICLE TO A MOVIE THEATER. PARKED THE CAR AND WHEN I RETURNED TO THE CAR. A WARNING LIGHT STATED THAT THERE WAS A STEERING PROBLEM. I PUT THE CAR IN MOTION AND IT WAS NEARLY IMPOSSIBLE TO STEER. I WAS ABLE TO GET THE VEHICLE TO MY HOME, APPROX. 3 MILES, CALLED AAA AND HAD IT TOWED TO THE FORD GARAGE. MY EXTENDED WARRANTY COVERED MOST OF THE REPAIR COSTS. MY MAIN CONCERN IS THAT IF MY WIFE OR I HAD BEEN TRAVELING THE ROADS AT A NORMAL SPEED, NEITHER OF US, WHO ARE IN OUR 80'S COULD HAVE BROUGHT THE CAR TO A SAFE STOP. THERE WAS NO PRE-WARNING OF A PROBLEM WITH THE STEERING AND THE FORD MANUAL DOSEN'T MENTION ANY POTENTIAL PROBLEMS.