2013 FORD ESCAPE Complaints
View complaints related to 2013 FORD ESCAPE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 2,650 complaints submitted for the 2013 FORD ESCAPE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2013 FORD ESCAPE- SAYLORSBURG, PA
COOLANT LOSS, ENGINE OVERHEATING, CHECK ENGINE LIGHTS ILLUMINATE, VEHICLE SHUTS DOWN-CONSTANTLY REPLACING ENGINE COOLANT-A FEW OUNCES- DEPENDING ON MILES DRIVEN, TEMP. FORD REFUSES TO ACKNOWLEDGE ANY RESPONSIBILITY, BUT MY VEHICLE, IS ONLY 1 MONTH OFF RECALLS COVERED FOR EXACT SAME ISSUES? COOLANT LOSS IS NEVER FOUND? FORD FORCED CUSTOMER TO ENDURE DIAGNOSTIC FEES ON ALL 1.6L ENGINES, WHEN UPON REVIEW & JUST A SIMPLE GOOGLE SEARCH, THERE ARE OODLES OF CUSTOMERS THAT SUFFER, SOME WHO HAVE EVEN STARTED FIRE & FORD REFUSES TO TAKE RESPONSIBILITY. UPON TAKING MY VEHICLE, OF COURSE ALL THE REMEDIES TO FIX ARE THE EXACT SAME AS THE ONES FOR THE 2013 FORD ESCAPE 1.6L ON THE NHTSA RECALL INFO PAGE I REVIEWED FOR THE4X4 MANUFACTURED BEFORE 9/2012, I'M MANUFACTURED 10/2012? COINCIDENCE? WHY MUST CONSUMERS BARE THE BRUNT OF THESE COSTLY REPAIRS & FORD IGNORE THESE ISSUES? THIS HAPPENS DRIVING ALL THE TIME, STREET OR HIGHWAY, VARIABLE SPEEDS & MOSTLY UNDER COLDER WEATHER CONDITIONS. FORD CHARGED ME $112 PRESSURE TESTED & DIAGNOSED NEW DEGAS BOTTLE, STAND PIPE & FUEL REGULATOR, SAME AS EXISTING RECALL FOR SAME YEAR, JUST NOT MY MONTH OF MANUFACTURE? DEALER TO CHARGE MY +$1100 CALLED FORD CUSTOMER SERVICE, NO HELP, THEY REFERENCE AN OLD OVERHEAT RECALL NOT EVEN RELATED TO COOLANT THAT SHOULD HAVE REMEDIED MY PROBLEM FROM 2015? NONE OF THE COOLANT ISSUES HAVE EVER BEEN ADDRESSED ON MY VEHICLE, PLS. ADVISE. THANK YOU!
Source: NHTSA WEB SITE -
2013 FORD ESCAPE- HARLAN, IA
THE BACK WINDOW HAS NOW SHATTERED TWICE ON OUR VEHICLE AND WE HAVE HAD IT REPAIRED, BUT THERE IS APPARENTLY NO KNOWN PROBLEM.
Source: NHTSA WEB SITE -
2013 FORD ESCAPE- DADE CITY, FL
LOSES COOLANT ON A REGULAR BASIS. I'VE BEEN TO THE DEALERSHIP ABOUT 10 TIMES IN THE PAST 14 MONTHS FOR THIS ISSUE. THEY FOUND A LEAK ONCE BUT EVER SINCE THEN THEY "CAN'T FIND ANY LEAKS". MY VEHICLE IS NOW OUT OF WARRANTY AND THEY WON'T HELP ME ANYMORE BUT IT'S STILL AN ISSUE AND WAS BEFORE THE WARRANTY RAN OUT, SO IN MY OPINION IT SHOULD STILL BE COVERED. IT'S BEEN A CONSISTENT ISSUE SINCE I PURCHASED THE VEHICLE.
Source: NHTSA WEB SITE -
2013 FORD ESCAPE- CAMPBELL, OH
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE STALLED SEVERAL TIMES WITHOUT WARNING. THE CONTACT STATED THAT THERE WAS AN UNSPECIFIED WARNING INDICATOR THAT KEPT ILLUMINATING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO REPLICATE AND DIAGNOSE THE FAILURE, AND THE CODE WAS CLEARED. THE VEHICLE WAS NOT INSPECTED AND DIAGNOSED BY A DEALER. THE MANUFACTURER WAS NOTIFIED MONTHS LATER ABOUT THE FAILURES. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 FORD ESCAPE- BEMIDJI, MN
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE PARKED, THE STEERING FAILED AND COULD NOT BE TURNED. ALSO, THE POWER ASSIST INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO A LOCAL DEALER (CHRISTIAN BROTHERS FORD, 1375 HIGHWAY 2 TRUCK BYP, CROOKSTON, MN 56716) WHERE IT WAS DIAGNOSED THAT THE STEERING WHEEL NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 45,222.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2013 FORD ESCAPE- HOOKSETT, NH
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE CONSTANTLY OVERHEATED. THE DEALER (FORD OF LONDONDERRY, 33 NASHUA RD #1, LONDONDERRY, NH 03053, (603) 434-4141) DIAGNOSED THAT THERE WERE PREMATURE HOLES IN THREE HOSES THAT NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THERE WAS NO RECALL ISSUED, BUT THERE WERE 24 TECHNICAL SERVICE BULLETINS FOR THE ENGINE. THE FAILURE MILEAGE WAS NOT AVAILABLE. *TT *TR
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 FORD ESCAPE- SALINA, KS
OUR 2013 FORD ESCAPE SEL HAS BEEN STALLING OUT WHILE DRIVING. OUR VIN WAS NOT INCLUDED IN THE PREVIOUS RECALL BUT THE SYMPTOMS ATE EXACTLY AS DESCRIBED IN 2.0 LITER RECALL. THIS EVENT HAPPENS EVERY COUPLE DAYS SOMETIMES TWICE A DAY. IT TENDS TO HAPPEN SHORTLY AFTER STARTING AND MERGING/TURNING FROM A STOP/INTERSECTION. WE'VE TAKEN IT TO A FORD DEALER BUT THEY WEREN'T ABLE TO FIX IT. SEEMS LIKE A BIG SAFETY ISSUE TO STALL WHILE DRIVING.
Source: NHTSA WEB SITE -
2013 FORD ESCAPE- OLNEY, IL
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING VARIOUS SPEEDS, THE ENGINE COOLANT WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC TO DETERMINE THE CAUSE OF THE FAILURE. THE CONTACT CALLED PENNINGTON FORD POLARIS (807 S VAN BUREN ST, NEWTON, IL 62448) AND WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE VEHICLE WAS NOT REPAIRED. THE CONTACT ALSO STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V4310000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 99,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 FORD ESCAPE- GRANITE CITY, IL
ENGINE IS SUDDENLY SAYING HIGH TEMP ENGINE STOP SLOWLY THEN CHECK ENGINE LIGHT WIL COME ON AND LOW COOLANT FLUID. BEEN DOING IT ON AND OFF FOR A YEAR. TAKEIT TO FORD DEALER AND IT WILL NOT DO IT FOR THEM. FLUID IS FULL.
Source: NHTSA WEB SITE -
2013 FORD ESCAPE- GOODLETTSVILLE, TN
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A LOSS OF ENGINE POWER AND THE "VEHICLE OVERHEATING" WARNING INDICATOR ILLUMINATED, WHILE DRIVING AT 40 MPH. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE COOLANT LEAKED OUT, WHICH RESULTED IN THE FAILURE. THE VEHICLE WAS TAKEN TO TOWN AND COUNTRY FORD NASHVILLE DEALER LOCATED AT 101 ANDERSON LN, MADISON, TN, BUT THE FAILURE COULD NOT BE REPLICATED. THE MANUFACTURER WAS NOTIFIED AND TRANSFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 128,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE