2013 FORD ESCAPE Complaints

View complaints related to 2013 FORD ESCAPE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 2,650 complaints submitted for the 2013 FORD ESCAPE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2013 FORD ESCAPE
    - AUSTIN, TX

    TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING, THE CONTACT SMELLED ANTI-FREEZE AND FUEL THROUGHOUT THE VEHICLE. AFTER THE VEHICLE WAS FILLED WITH FUEL, THE FUEL BEGAN TO LEAK. WHILE DRIVING, THE VEHICLE JERKED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO COVERT FORD LINCOLN (11514 RESEARCH BLVD, AUSTIN, TX 78758 AT (512) 345-4343), BUT NO DIAGNOSTIC FAILURE CODES WERE FOUND. THE FAILURE COULD NOT BE REPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 92,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2013 FORD ESCAPE
    - DIXON, IL

    MY 2013 FORD ESCAPE SEL HAS THE 1.6L V6 ENGINE AND IS SAYING THAT IT IS OVER HEATING AND GIVING ME A P1299 CODE. I HAVE REPLACED THE THERMOSTAT IT STILL GIVES ME THIS CODE. I CAN LET THE CAR SIT FOR SEVERAL DAYS AND TURN IT ON AND IT WILL IMMEDIATELY SAY THAT IT IS OVERHEATING. I CAN CLEAR THE CODE OUT OF THE SYSTEM AND DRIVE THE CAR FOR SEVERAL DAYS TO A WEEK WITH NO PROBLEMS. THIS ISSUE HAPPEN WITH APPROXIMATELY 98,000 MILES ON THE VEHICLE. I HAVE RESEARCHED ONLINE AND THE 2013 FORD ESCAPE 1.6L ENGINE HAS A RECALL ON THIS ISSUE BUT ACCORDING TO MY VIN NUMBER MY VEHICLE DOES NOT HAVE THIS RECALL. ENGINE AND ENGINE COOLING RECALL NUMBER 12V551000. I ALSO HAVE AN ISSUE WITH MY VEHICLE HESITATING. I WILL BE DRIVING AND THE RPMS WILL BOUNCE UP AND DOWN THEN IT WILL TELL ME THERE IS A "TRANSMISSION FAILURE". AFTER IT SENDS THAT WARNING MESSAGE THE VEHICLE WILL RUN FINE. I HAVE HAD THIS ISSUE SINCE I HAVE PURCHASED THE VEHICLE WITH APPROXIMATELY 40,000 MILES ON IT AT THAT TIME. THE DEALERSHIP TOLD ME THERE IS NOTHING THEY CAN DO ABOUT IT THAT FORD RECALL IT BUT THERE IS NO WAY TO FIX IT. AGAIN I HAVE RESEARCHED AND THEY HAVE A RECALL ON THIS WITH THE 2013 FORD ESCAPES BUT ACCORDING TO MY VIN MY VEHICLE DOES NOT HAVE THIS RECALL. ELECTRICAL SYSTEM:WIRING RECALL NUMBER 15V813000

    Source: NHTSA WEB SITE
  • 2013 FORD ESCAPE
    - SAUGUS, MA

    MY CAR CAUGHT ON FIRE NOVEMBER 12TH 2017. ONE DAY AFTER YORK FORD REPAIRED CAR THAT I PICKED UP ON NOVEMBER 11TH 2017.YORK FORD SAID IT WAS ON WARRANTY ,NEVER MENTIONED A RECALL, CAR KEPT STALLING, YORK HAD IT TWICE FOR REPAIRS, IT CAUGHT ON FIRE WHEN I WAS DRIVING THE VERY NEXT DAY. LATER FOUND OUT FORD HAD 139,000 RECALLS ON 2013 ESCAPES FOR FUEL LINES AND POTENTIAL ENGINE FIRES. I DO HAVE PHOTOS AND A VIDEO BECAUSE AFTER I CALLED 911 I HAD MY PHONE OUT. MASS STATE POLICE AND REVERE FIRE DEPT. RESPONDED MAPFRE INSURANCE CO. DECLARED IT A TOTAL LOSS.. DONNA FROM YORK FORD TOLD ME TO FILL THE TANK UP BECAUSE THEY PUT A CLEANER IN THE FUEL.??? PLEASE EMAIL ME SO I CAN SEND YOU THE PHOTOS AND PROVIDE ANY OTHER DOCUMENTATION.

    Source: NHTSA WEB SITE
  • 2013 FORD ESCAPE
    - TRINIDAD, CA

    MY DRIVER-SEAT SEAT BELT WARNING LIGHT AND ALARM DOES NOT ALWAYS WORK. IT DOES NOT COME ON ON A CONSISTENT BASIS AT START-UP. IF I UNLATCH MY SEAT BELT WHILE THE DRIVING THE ALARM AND WARNING LIGHT DO NOT COME ON AT ALL. I HAD A PROBLEM WITH THE BELT LATCHING AT ONE POINT AND THE DEALERSHIP REPLACED THE LATCH. MY BACKSEAT DRIVER'S SIDE SEAT BELT DOES NOT LATCH AT ALL. THIS IS THE SECOND BELT TO HAVE LATCHING DIFFICULTIES.

    Source: NHTSA WEB SITE
  • 2013 FORD ESCAPE
    - MEMPHIS, TN

    TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT THE WIRING WAS INSTALLED INCORRECTLY WHEN THE VEHICLE WAS MANUFACTURED. THE CONTACT WAS CONCERNED THAT THE FAILURE COULD CAUSE A FIRE OR THE VEHICLE TO BREAK DOWN. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE BRAIN BOX FAILED. HOMER SKELTON FORD OF MILLINGTON (9030 US-54, MILLINGTON, TN) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2013 FORD ESCAPE
    - CROMWELL, MN

    TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT THE DRIVER'S SEAT BELT FAILED TO RETRACT WHEN ATTEMPTED TO BE USED. THE VEHICLE WAS TAKEN TO CLOQUET FORD (701 WASHINGTON AVE, CLOQUET, MN 55720, PHONE: (218) 879-4668) WHERE IT WAS DIAGNOSED THAT THE SEAT BELT AND MOTOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2013 FORD ESCAPE
    - CONVERSE, TX

    TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, THE HEATING SYSTEM FAILED TO TURN ON. THE CONTACT STATED THAT COOLANT WAS APPLIED TO THE VEHICLE, HOWEVER WAS EMPTY WEEKS LATER. THE VEHICLE WAS TAKEN TO A LOCAL DEALER, JORDAN FORD, LTD 13010 I-35, SAN ANTONIO TX 78233 WHERE THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 42,000. THE VIN WAS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2013 FORD ESCAPE
    - CIRCLE PINES, MN

    STRONG EXHAUST ODOR INSIDE OF VEHICLE CAUSING HEAD ACHES AND NAUSEA WITH LIGHT HEADEDNESS. DEALERSHIP SAIS THEY DON'T SMELL ANYTHING BUT ME AND MY PASSENGERS DEFINITLY DO.

    Source: NHTSA WEB SITE
  • 2013 FORD ESCAPE
    - LOMBARD, IL

    TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE ATTEMPTING TO ACCELERATE FROM A TRAFFIC LIGHT, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE STALLED. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE CONTACT STATED THAT THERE WAS AN ABNORMAL SMOKE ODOR COMING FROM THE VEHICLE. THE VEHICLE WAS TOWED TO PACKEY WEBB FORD (1815 W OGDEN AVENUE, DOWNERS GROVE, IL 60515, (866) 496-6602) WHERE IT WAS DIAGNOSED THAT THE ENGINE SEIZED DUE TO A DEFECTIVE WATER PUMP, WHICH CAUSED A MAJOR COOLANT LEAK. THE COOLANT LEAK CAUSED IRREPARABLE DAMAGE TO THE ENGINE. THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE ENGINE WAS REPLACED, BUT THE FAILURE RECURRED EVERY TWO TO THREE MONTHS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 13,014.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2013 FORD ESCAPE
    - LEXINGTON, KY

    THIS VEHICLE HAS PRESENTED NUMEROUS ISSUES & MOST RECENTLY A CONTINUOUS COOLANT LEAK OR LOSS INTO THE ENGINE. DESPITE A WATER PUMP REPLACEMENT (COVERED) AND THAT IS THE SUPPOSED ISSUE BUT THEN, ENGINE LIGHT, SORRY A COOLANT BYPASS VALVE (NOT COVERED BUT SHOULD BE!) ON A 2013 FORD ESCAPE 1.6; HOW IS THIS NOT PART OF THE 2013 RECALL!?! I'M RESEARCHING OUR STATE LEMON LAWS SO THAT THIS CAN BE RESOLVED SINCE WE'VE HAD MORE LOST WAGES ON GETTING THIS INTO A DEALERSHIP THAN ANY VALUABLE TIME DRIVING THE VEHICLE. I BLAME THE MANUFACTURER PRIMARILY BUT THE TECHS AREN'T OUTSTANDING CONSIDERING THEY CAN'T PUT WIRES BACK INTO A SEMBLANCE OF ORDER. ALSO, HOW TOUGH IS IT TO CHANGE THE TIMING BELT WHEN REPLACING A WATER PUMP? I WOULD HAVE ASKED THEM TO, IF OFFERED, & IT'S COVERED'BUT SINCE THE RESPONSE LATER WAS 'ITS ONLY A LITTLE WORN' (WHAT DOES THAT MEAN?!) THEY DECIDED A $30 PART IS WORTH RISKING THE JOB THEY JUST FINISHED'HALFWAY OF COURSE. GUESS WHAT, IT STILL SMELLS LIKE COOLANT. FORD HAS HAD A DOZEN OR MORE RECALLS & WE LITERALLY CAN'T KEEP THIS VEHICLE OUT OF OUR SAVINGS OR ON THE ROAD. I'LL NEVER OWN A FORD AS LONG AS I CAN CHOOSE TO HAVE SOMETHING SAFE FOR MY FAMILY. FORD NAMED IT 'ESCAPE' FOR A REASON. TAKE MY ADVICE & GET OUT OF THESE PILES OF GARBAGE ASAP.

    Source: NHTSA WEB SITE