2013 FORD ESCAPE Complaints
View complaints related to 2013 FORD ESCAPE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 2,650 complaints submitted for the 2013 FORD ESCAPE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2013 FORD ESCAPE- ARLINGTON, VA
FOR MONTHS NOW I'VE BEEN FEELING TIRED AND DROWSY WHILE DRIVING IN THE CAR-AT TIMES FIGHTING TO KEEP MY EYES OPEN. I RECENTLY SAW THE NEWS ABOUT CARBON MONOXIDE LEAK IN FORD EXPLORERS AND THINK MY CAR MAY ALSO HAVE THE SAME ISSUE. AFTER I SAW THE STORY I DROVE WITH MY WINDOW OPEN AND DID NOT FEEL THE DROWSINESS THAT I HAVE FELT THE LSAT FEW MONTHS. I WOULD RECOMMEND THE INVESTIGATION EXTEND BEYOND JUST THE FORD EXPLORER BUT THROUGH ALL OF FORD'S OTHER MODELS LIKE THE FORD ESCAPE. THIS IS A VERY SERIOUS AND LIFE THREATENING ISSUE.
Source: NHTSA WEB SITE -
2013 FORD ESCAPE- DIXON, CA
THE POWER STEERING FAILED COMPLETELY, I COULD HARDLY TURN THE WHEEL. HAD TO PARK AND ABANDON THE CAR. THE VEHICLE WAS IN MOTION, TURNING, IN A PARKING LOT.
Source: NHTSA WEB SITE -
2013 FORD ESCAPE- GURNEE, IL
BOTH REAR DOORS ARE RUSTING FROM THE INSIDE OUT AT THE BOTTOM OF THE DOORS. THIS WAS NOTICED TWO MONTHS AGO.
Source: NHTSA WEB SITE -
2013 FORD ESCAPE- MIDLAND, MI
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE SHUT OFF WITHOUT WARNING. THE VEHICLE WAS RESTARTED AND WAS PULLED OVER TO THE SIDE OF THE ROAD. THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN TO THE DEALER (MIDLAND FORD, 500 JOE MANN BLVD, MIDLAN, MI 48642, 989-631-0040) WHERE IT WAS DIAGNOSED THAT THE WIRING TO THE SENSOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 45,000. *LN *TR
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 FORD ESCAPE- PITTSBURGH, PA
WHILE DRIVING ON A HIGHWAY WITH THE CRUISE CONTROL SET AT 70 MPH (SPEED LIMIT), THE ENGINE ON MY CAR SUDDENLY AND WITHOUT WARNING CUT OUT. A MESSAGE OF 'YOUR VEHICLE IS NOT IN PARK' APPEARED. I WAS ABLE TO MAKE MY WAY ONTO THE BERM OF THE ROAD, CLOSE TO AN EXIT ON THE HIGHWAY WITH THE CAR'S MOMENTUM. THE CAR'S ENGINE WAS NOT RUNNING. I PUT THE CAR IN PARK, WAITED A MOMENT TO CALM MY NERVES, AND THEN RESTARTED THE CAR. I WAS ABLE TO GET HOME, HOLDING MY BREATH THE ENTIRE TIME, UNCERTAIN WHETHER I WOULD ENCOUNTER THE SAME PROBLEM. CAUSE OF THE PROBLEM - UNKNOWN. I HAVE AN APPOINTMENT TOMORROW AT THE FORD DEALERSHIP WHERE IT WAS PURCHASED. TWICE BEFORE, THIS CAR WAS TAKEN TO THE DEALERSHIP BECAUSE OF A PROBLEM WITH ACCELERATING FROM A STOPPED POSITION. THE CAR WOULD "BUCK" AS IF IT WASN'T GETTING ANY FUEL. THE SECOND VISIT RESULTED IN NO ACTION FROM THE SERVICE DEPT. AS THEY COULD NOT RECREATE THE ISSUE. I ASKED SPECIFICALLY ABOUT CODES FROM THE CAR'S COMPUTER, BUT WAS TOLD THERE WEREN'T ANY. I FOUND THIS SURPRISING BECAUSE I DROVE DIRECTLY TO THE DEALERSHIP WHEN THIS PROBLEM HAPPENED AND THE "CHECK ENGINE" MESSAGE WAS ON THE ENTIRE TRIP THERE.
Source: NHTSA WEB SITE -
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2013 FORD ESCAPE- PARKER, CO
VEHICLE WAS GOING UP HILL AT APPROXIMATELY 50 MPH (TEMPERATURE GAUGE NORMAL) WHEN, WITHOUT WARNING, AN ALERT STATED THE COOLANT LEVEL WAS LOW. IMMEDIATELY AFTER, A SECOND WARNING CAME ON SAYING THAT THE ENGINE WAS OVERHEATING AND TO PULL OFF THE ROAD SAFELY (NO LONGER ABLE TO ACCELERATE). THE COOLANT LEVEL WAS LOW, BUT HAD BEEN FILLED LESS THAN 3 MONTHS PRIOR. THERE ARE NO VISIBLE LEAKS OR CRACKS IN THE COOLANT RESERVOIR, TUBES, ETC. AFTER WAITING FOR 30 MINUTES, WE PROCEEDED TO COAST DOWN THE HILL IN NEUTRAL (AFTER FILLING THE COOLANT TANK WITH WATER). WE THEN BOUGHT COOLANT AT A LOCAL STORE AND PROCEEDED TO GO BACK UP THE HILL. THE CAR GAVE US THE SAME WARNINGS (COOLANT LOW AND ENGINE OVERHEATING). WE WERE UNABLE TO PULL OFF TO THE SIDE OF THE ROAD. THANKFULLY A POLICE OFFICER WAS RIGHT BEHIND US, SO WE DID NOT GET HIT. HE OFFERED TO USE THE BATTERING RAM ON THE FRONT HIS CAR TO PUSH US TO SAFETY. HOWEVER, THE CAR WAS ABLE TO GO THE EXTRA 5 FEET WHEN RESTARTED, PRIOR TO IT OVERHEATING AND LOCKING UP AGAIN. AFTER AN ADDITIONAL 30 MINUTES WE AGAIN WENT DOWN THE HILL IN NEUTRAL. AT THIS POINT WE DECIDED TO GIVE THE CAR A BREAK AND ATE DINNER AT A LOCAL RESTAURANT (APPROXIMATELY ONE HOUR). WE THEN PROCEEDED TO DRIVE HOME. ABOUT AN HOUR INTO THE TRIP (WHILE GOING 65 MPH ON THE HIGHWAY THE CAR AGAIN GAVE US THE 2 ALERTS (LOW COOLANT AND CAR OVERHEATING). WE BARLEY WERE ABLE TO GET TO THE SIDE OF THE HIGHWAY SAFELY. COOLANT LEVEL NORMAL. THIS IS A SERIOUS ISSUE AND NEED TO BE ADDRESSED. I WILL BE CONTACTING FORD TOMORROW TO DETERMINE IF OUR 2013 FORD ESCAPE WAS INCLUDED IN THE INITIAL RECALL (AND ALREADY HAD THE WORK COMPLETED), AS THERE ARE NO OPEN RECALLS ON THE VEHICLE AT THIS TIME. I AM HESITANT TO BRING THE CAR TO A DEALER AS IT APPEARS MANY PEOPLE HAVE GOTTEN THE RUNAROUND AND NO CLEAR SOLUTION HAS BEEN IDENTIFIED. FORD NEEDS TO TAKE RESPONSIBILITY FOR THIS ISSUE.
Source: NHTSA WEB SITE -
2013 FORD ESCAPE- HARVEST, AL
POWER STEERING. FAILURE ON START UP TWICE IN TWO MONTHS AND ONCE WHILE DRIVING. HAD TO PULL OVER AND RESTART CAR AND THEN IT WORKED AGAIN. THIS IS A DANGEROUS SITUATION. HAD SCHEDULED TO TAKE IN WHILE THEY ALSO RECALL MY DOOR LATCH. SOUNDS LIKE MANY FORD OWNERS HAVE THE SAME ISSUE. AFTER SPENDING $2500 ON A FIAT REPAIR FOR CAR LESS THAN 45K MILES AND NOW THIS CAR WITH LESS THAN 60K, I AM NEVER BUYING AMERICAN CARS AGAIN. GARBAGE.
Source: NHTSA WEB SITE -
2013 FORD ESCAPE- WILLIAMSBURG, VA
THE CAR IS OVERHEATING WITH NO WARNING LIGHTS OR ANYTHING THIS IS NOT A STAND ALONE PROBLEM MANY PEOPLE ARE HAVING THIS ISSUE I PARKED THE CAR THEN WENT TO RESTART IT AND THE WARNING SIGN CAME UP SAYING THE ENGINE WAS HOT AN THE GAUGE WENT TO THE RED
Source: NHTSA WEB SITE -
2013 FORD ESCAPE- KINGSLAND, GA
MY CAR HAS RAN A 100% SINCE THE DAY I BOUGHT IT. I WENT TO GO MOVE MY CAR AFTER I CUT MY GRASS AND INSTANTLY MY POWER STEERING SENSOR WENT OFF AS SOON AS I STARTED MY CAR STATING THAT IT REQUIRED SERVICE DUE TO IT NOT WORKING. JUST LIKE THAT. NO EARLIER WARNINGS, NO MALFUNCTIONS PRIOR TO THIS INCIDENT, NOTHING. I AM A MOTHER OF 4 DAUGHTERS AND THANKFULLY I WAS JUST TRYING TO REPOSITION MY VEHICLE IN MY YARD VS. DRIVING DOWN THE ROAD OR ELSE IT COULD HAVE CAUSED SEVERE BODILY HARM TO US OR EVEN WORSE, IT COULD HAVE CAUSED A MAJOR ACCIDENT THAT COULD HAVE RESULTED IN DEATH. I CALLED THE FORD DEALERSHIP AND THEY STATED EVEN WITH SO MANY COMPLAINTS ON THIS PARTICULAR MODEL, MAKE, AND YEAR HAVING THIS EXACT PROBLEM, THIS IS NOT A RECALL YET. I RESEARCHED IT MYSELF AND FOUND OUT THAT THE 2013 FORD FUSION ALSO HAS THIS PROBLEM, BUT THERE IS CURRENTLY AN ACTIVE RECALL FOR THE FUSION, BUT NOT THE ESCAPE. I AM CONFUSED ON THIS. ARE THEY WAITING ON A DEATH TOLL TO RISE DUE TO FORD'S MALFUNCTIONING PART AND A LAWSUIT BEFORE THEY DECIDE THAT THIS IS A REAL SERIOUS ISSUE OR IS IT BECAUSE OF THE LACK OF CONCERN FOR FORDS CUSTOMERS AND FAMILIES THEY HAD WHEN THEY DECIDED TO USE THIS POORLY PLANNED ELECTRICAL DESIGN THAT IS CONTINUOUSLY MALFUNCTIONING? OR MAYBE ITS BECAUSE THEY KNOW THAT THIS IS A BIG ISSUE AND CHARGING CUSTOMERS OVER $1700.00 TO FIX THIS POORLY PLANNED PRODUCT THAT IS GOING TO COST SOMEONE THEIR LIVES WAS GOING TO MAKE THEIR SERVICE DEPARTMENT REVENUE SKY RISE WITH THIS POWER STEERING PROBLEM BEING HIGH IN DEMAND. I DON'T UNDERSTAND WHY ONE MODEL OF FORD WITH THE SAME YEAR IS ON RECALL FOR THIS, BUT THE OTHER MODEL WITH THE EXACT SAME SET UP AND YEAR IS NOT. I AM A SINGLE MOTHER OF 4 DAUGHTERS THAT IS STILL PAYING ON THIS $19,000.00 VEHICLE THAT IS NOW PARKED IN MY YARD BECAUSE IT IS TOO EXPENSIVE TO FIX. THANKS FORD!!!
Source: NHTSA WEB SITE -
2013 FORD ESCAPE- KINSTON, NC
WAS TAKING OUR 3 YEAR OLD GRANDDAUGHTER TO GET ICE CREAM WHILE DRIVING SMELL GAS HAD OVER A QUARTER TANK OF GAS DROVE ABOUT 2MILES GAS NEEDLE PLANNED TO EMPTY STOP VEHICLE AT THE NEXT GAS STATION WHICH WAS ABOUT 5 MILES AWAY LIFTED THE HOOD ENGINE WAS SMOKING GAS POURING ON ENGINE GRABBED GRANDDAUGHTER OUT OF VEHICLE CALL LOCAL DEALER HAD THEM TOW IN THE VEHICLE WAS ABOUT 7:30 NEXT MORNING FORD DEALER CALLED AND SAID WERE IN A DANGEROUS SITUATION THAT THE GAS LING FROM THE TANK TO THE MOTOR EXPLODED ...NOW WE ARE VERY UPSET AND REALLY SCARED TO DRIVE THE VEHICLE WHICH THEY FIXED WITH A NEW GAS LINE...HAVEN'T PICKED THE VEHICLE UP YET
Source: NHTSA WEB SITE