2013 FORD ESCAPE Complaints

FIRST INCIDENT: AUGUST 3RD 2016 WHILE DRIVING 50MPH CAR DISPLAYED A ENGINE OVERHEATING WARNING MESSAGE AND SLOWED DOWN AS I PULLED OFF THE ROAD. AFTER A FEW MINUTES I WAS ABLE TO DRIVE AGAIN AND THE MESSAGE DID NOT REAPPEAR, THE CHECK ENGINE LIGHT WAS ON. I TOOK THE CAR TO KEARNEY PERSON FORD 7303 CLAIREMONT MESA BLVD SAN DIEGO, CA 92111 THEY TOLD ME THEY COULDN'T FIND ANYTHING WRONG AND TURNED THE CHECK ENGINE LIGHT OFF. SECOND INCIDENT: DRIVING TO WORK EARLIER THIS YEAR 2017 I GOT THE SAME MESSAGE THAT MY ENGINE COOLANT WAS LOW, AND TO SLOW DOWN BECAUSE OF CRITICAL OVERHEATING, EVEN THOUGH I HAD JUST HAD THE CAR SERVICED FOR A REGULAR MAINTENANCE CHECK, ONCE AGAIN AT KEARNY PERSON FORD. I WAS DRIVING NORMALLY ON A ROAD AT AROUND 30-40MPH BUT ACCELERATING WHEN THE MESSAGE POPPED UP. I REFILED THE COOLANT AS THE CHECK ENGINE LIGHT DID NOT TURN ON. THIRD INCIDENT: THIS WAS THE MOST DANGEROUS TIME. CRITICAL ENGINE OVERHEATING MESSAGE AND LOW COOLANT MESSAGE POPPED UP WITHOUT WARNING WHILE DRIVING UP HILL IN TRAFFIC GOING ABOUT 20MPH ON THE I-5S AT THE IN CALIFORNIA GRAPEVINE. THE ENGINE NEARLY SHUT OFF AND LIMPED ON JUST A COUPLE CYLINDERS AS I TRIED TO GET TO THE SHOULDER. SMOKE WAS COMING OUT FROM UNDER THE HOOD AND THE ENGINE WAS HOT. IT ALL HAPPENED IMMEDIATELY AND WITHOUT WARNING, THE TEMP GAUGE WAS NORMAL AND THEN BAM! OVERHEATED WITH WARNING MESSAGES CRIPPLING THE CAR. DRIVING SLOWLY BUT THE WEATHER WAS HOT IT WAS NEARLY 110 DEGREES OUTSIDE. SEEMS SUPER DANGEROUS. BECAUSE OF THE LACK OF WARNING WHEN THESE INCIDENTS HAPPEN. THE WAY THAT THE COOLANT JUST DISAPPEARS, AND THE SMOKE AND CHANCE OF FIRE.

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING IN REVERSE AT AN UNKNOWN SPEED, THE STEERING FAILED AND THE STEERING WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (BANNER FORD, LOCATED AT 1943 N CAUSEWAY BLVD MANDEVILLE, LA 70471) WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN NEEDED TO BE REPLACED. THE PARTS NEEDED TO BE ORDERED AND WOULD NOT ARRIVE UNTIL AUGUST 29TH. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 98,381. UPDATED 10/26/17*LJ *JS

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING 70 MPH UP AN INCLINE, THE OVERHEATING WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO FORD FAIRFIELD (3050 AUTO MALL CT, FAIRFIELD, CA 94534), BUT THE CAUSE OF THE FAILURE COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V583000 (ENGINE). THE MANUFACTURER TRANSFERRED THE CONTACT DIRECTLY TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 2,000.

WHILE ACCELERATING VEHICLE ON A HIGHWAY ON RAMP,STUDDERED, ACTED LIKE ISSUES GOING FROM 1ST GEAR TO 2ND GEAR. UNKNOWN IF POWER TRAIN ISUE OR FUEL/ENGINE ISSUE. WAS LOOKED AT BY SHOP SAME DAY PROBLEM WOULD NOT REOCCUR..

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING 50 MPH, THE VEHICLE STARTED OVERHEATING AND THE CHECK ENGINE AND LOW COOLANT WARNING INDICATORS ILLUMINATED. THE CONTACT WAS ABLE TO PULL OFF THE ROADWAY AND TURN OFF THE IGNITION. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE WATER PUMP FAILED. THE WATER PUMP WAS REPLACED AND THE COOLANT WAS REFILLED. THE NEXT DAY, WHILE DRIVING 60 MPH, THE VEHICLE STALLED AND THICK, BLACK SMOKE WAS SEEN COMING FROM THE ENGINE AND REAR OF THE VEHICLE. THE VEHICLE WAS TOWED BACK TO THE INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TURBO FAILED AND NEEDED REPLACEMENT. THE VEHICLE WAS REPAIRED. TWO DAYS LATER, WHILE DRIVING AT UNKNOWN SPEEDS, A STRONG FUEL ODOR WAS DETECTED IN THE CABIN OF THE VEHICLE. THE VEHICLE WAS TAKEN BACK TO THE INDEPENDENT MECHANIC. THE DIAGNOSIS WAS UNKNOWN, BUT THE MECHANIC STATED THAT FUEL LEAKS WERE A COMMON ISSUE WITH FORD VEHICLES. THE MANUFACTURER WAS NOTIFIED AND CONFIRMED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 12V551000 (ENGINE AND ENGINE COOLING) AND 12V336000 (FUEL SYSTEM,GASOLINE). THE APPROXIMATE FAILURE MILEAGE WAS 39,000.

I WAS SOLD THE CAR WITH A DEFECTIVE FUEL PUMP AND NEVER WARNED THAT IT NEEDED TO BE RECALLED, THEREFORE, I HAVE BEEN DRIVING IT FOR OVER A YEAR WITH THE POSSIBILITY OF IT STARTING ON FIRE. ALSO, RECENTLY THE POWER TRAIN WENT ON MY CAR ALMOST EXACTLY ONE MONTH AFTER THE WARRANTY WAS UP. AFTER RESEARCHING THIS ISSUE IT HAS COME TO MY ATTENTION THAT MANY OTHER FORD ESCAPE OWNERS HAVE EXPERIENCED THIS EXACT ISSUE. I WAS EVEN TOLD BY ONE MECHANIC THAT THIS IS A KNOWN ISSUE WITH FORD ESCAPES AMONGST MECHANICS. WHEN THE CAR IS IN MOTION IT "CLUNKS" AND DOES NOT SHIFT PROPERLY. I AM CONCERNED FOR THE SAFETY OF OTHERS WHO MAY BE DRIVING THESE CARS WITHOUT THE KNOWLEDGE THAT THERE IS SOMETHING WRONG WITH IT.

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE JERKED, SHOOK, AND SPUTTERED. EVENTUALLY, THE SHIFTER BECAME STUCK IN THE NEUTRAL POSITION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE GEAR SHIFT CABLE FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED, BUT NO ASSISTANCE WAS OFFERED. THE LOCAL DEALER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 102,000.

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (BEAR LAKE MOTOR COMPANY LOCATED AT 867 WASHINGTON ST MONTPELIER, ID 83254 202- 847-0421) WHO STATED THAT THE PARTS WERE ON BACKORDER. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND DID NOT ASSIST. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 10/26/17*LJ UPDATED 11/1/2017*JS

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE STOPPED AT A TRAFFIC LIGHT AND ATTEMPTING TO PROCEED FORWARD, THE VEHICLE STALLED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED OR NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 73,228.

COOLANT LEAKING FROM ENGINE REQUIRING NEW COOLANT RESERVOIR, THERMOSTAT, BELT AND PULLEY. $1500. CHECK ENGINE LIGHT STILL COMES ON INDICATING POSSIBLE VALVE ISSUE CAUSING CAR TO OVERHEAT. DIAGNOSTIC CODE P26B7