2020 FORD ESCAPE Complaints
View complaints related to 2020 FORD ESCAPE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,780 complaints submitted for the 2020 FORD ESCAPE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2020 FORD ESCAPE- Newcomerstown, OH
UNKNOWN, just here to make a complaint. Fuel Injectors have not failed yet but Ford Motor Company has not yet found a remedy even after 12+ months since recall was initiated. Recall was sent out August 18th, 2025 and no remedy has become available. Currently still waiting
Source: NHTSA WEB SITE -
2020 FORD ESCAPE- Memphis, TN
The contact owns a 2020 Ford Escape. The contact stated that upon shifting into drive(D), the vehicle jerked significantly. The contact continued to drive the vehicle despite the failure, which intensified while coming to a stop. The check engine warning light was illuminated. The vehicle was not diagnosed or repaired. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 130,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2020 FORD ESCAPE- McCalla, AL
2020 ford fusion taken to Bessemer Ford dealership July 20 2026 with issues to vehicle sputtering. The vehicle was returned as no problem found On August 15, 2026vehicle ran hot and shut down 140 miles away from home. The vehicle was then towed to Huntsville Ford. I was sent a video by the dealership of the coolant being milky brown but have had no contact with them at this time. When I call or text I receive a message stating they will get back with me when they can.
Source: NHTSA WEB SITE -
2020 FORD ESCAPE HYBRID- Huntington Park, CA
I went to [XXX] for the weekend, and on Sunday XXX I just left a restaurant and my car was parked on the street. As I left I was driving down a one way public street. I thought I hit a parked car to my right because I heard a noise that sounding like I hit something. I looked in the mirror and saw I was far from the parked cars and kept going. I went about a mile more and parked, and when I got out of the vehicle my friend/passenger said what happened to your car? and the passenger side top cover of my tailgate was missing. I told him I had a safety recall with ford and they fixed it earlier this year, but when looked at the remaining clip, it was just a square piece of Velcro showing. Cover was gone. It was there in the morning when we left the hotel and put our luggage in the rear liftgate cargo hold. Note; The day prior I was driving 2 and a half miles from [XXX] to [XXX] on the XXX. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Source: NHTSA WEB SITE -
2020 FORD ESCAPE- Kansas City, MO
I have a 2020 Ford escape all-wheel-drive, it only has 42,000 miles on it, and I had to have the differential replaced.
Source: NHTSA WEB SITE -
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2020 FORD ESCAPE HYBRID- Austin, TX
The contact owns a 2020 Ford Escape. The contact stated that while driving at an undisclosed speed, the panoramic sunroof center trim piece became dislodged. The contact associated the failure with Technical Service Bulletin: 23-213 and stated it was a known issue with the panoramic sunroof center trim pieces being dislodged due to extreme heat and weather. The dealer was contacted and stated that a master technician was needed to perform the repair. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 90,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2020 FORD ESCAPE- Washougal, WA
The contact owns a 2020 Ford Escape. The contact stated that while stopped at a red light, upon depressing the accelerator pedal, the vehicle failed to move, with an abnormal beeping sound coming from the vehicle. There was no warning light illuminated; however, the message "Place Vehicle in Park to Restart Engine" was displayed. The local dealer was contacted; however, the vehicle was not diagnosed due to the cost. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 101,000.
Source: NHTSA WEB SITE -
2020 FORD ESCAPE- Washougal, WA
The contact owns a 2020 Ford Explorer. The contact stated that while stopped at a red light, upon depressing the accelerator the vehicle would not move and an abnormal beeping sound was emitted, no warning lights were illuminated however a warning message was displayed on the instrument panel "Place vehicle in park to restart engine". The local dealer was contacted however the vehicle was not diagnosed due to cost. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 101,000.
Source: NHTSA WEB SITE -
2020 FORD ESCAPE- Weed, CA
Transmission developed severe Shuddering in and out of Lockup. Was told Ford was aware of problem. Check engine light came on intermittently. Took car to dealership. Was diagnosed with Shuddering in and out of lockup. Estimated repair bill totaled $11,321.25.
Source: NHTSA WEB SITE -
2020 FORD ESCAPE- Keene, TX
On 8th of June 2026, exiting I35W onto Convery Dr. I notice my dash gauges failed in proving any information. I immediately pulled over turned off the vehicle and turn it on. Gauges did not work, but vehicle did start and was running normal. I utilize the Waze app to monitor my speed and arrived home safely while putting no one at risk. I had to take a different vehicle to Hopps automotive for repairs, upon return my vehicle gauges were working as normal. Two days after the incident started the vehicle and the gauges were not working, but vehicle did make it to the auto shop for repairs and was told the gauge clusters were out. Took roughly a few weeks for the repair because the clusters still wouldn't work after repair. had a safety recall went to ford for the software updates. After the updates everything seem to be running just fine. Ford Cleburne did a curtsey inspection, Transmission passed, but now my transmission is having issues. I have a zip file full of reports on my vehicle maintenance, but unable to upload all the information.
Source: NHTSA WEB SITE