2019 FORD ESCAPE Complaints

During the month of January my vehicle started to overheat. I pulled over immediately and opened the hood. The coolant was bubbling over and I let it cool down. Once it cooled down I checked the level and noticed it was low. Which was weird since there had not been a leak. I filled it up and went on my way to work. I had my mechanic look at it and there was coolant in the engine. He stated take it to Ford ASAP. Which I did. I had it towed to the ford dealer and was told they would assess it and give me quote for repairs. After a week they cam back with it needs a new engine and the quoted repair was $7800. This car has 80K on it and was purchased from a ford dealer with 33K and was serviced regularly. Zero reason to need an engine unless it was a manufacturing defect. I start to look into recalls and low and behold there is a recall for the same issue from 2017-2019 of April. My car was produced in June I believe. I call Ford Motors and start a claim. After 30 days we finally come to an agreement. I pay $3200.00 and they pay the balance which was helpful considering I was still making payments. Finally get my car back the end of April.

What component has failed and is it available for inspection upon request? The engine is failing due to coolant intrusion. This is a known issue that can lead to engine fires and failure whilst driving. This problem is reproduce able. The dealership has inspected the issue however it is intermittent and did not occur while they checked. CEL does come on for the issue and first appeared in early 2025.

The contact owns a 2019 Ford Escape. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact drove the vehicle to the shoulder of the road. The contact stated that the transmission warning light was illuminated. The vehicle was towed to an independent mechanic, and it was determined that the vehicle had experienced transmission failure. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure but provided no assistance. The contact referenced an unknown recall however, the VIN was not included in the recall. The failure mileage was approximately 155,000.

The contact owns a 2019 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power when the check engine warning light was illuminated. The vehicle was able to restart. The contact also stated that while the vehicle was parked, the power steering warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that there was coolant intrusion into cylinder #3, which caused the engine to fail. The contact was informed that the engine needed to be replaced. The contact was also informed that the steering module had failed and needed to be replaced. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for further assistance. The approximate failure mileage was 43,334.

The contact owns a 2019 Ford Escape. The contact stated that while driving at an undisclosed speed, the engine overheated with the check engine warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that there was coolant intrusion into the engine, which caused engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 80,000.

Coolant intrusion into #2 cylinder. Causing total misfire of engine. Data collected on this issue revealed this failure resulted from faulty design in manufacturing.

Engine has failed and in need of full replacement at 123k miles. Vehicle was manf’d in 2019. While driving the vehicle, it can experience a complete loss of power and extremely poor acceleration resulting in a major safety issue on higher speed roads, causing the driver to be unable to avoid potential safety risks that may present. The dealer and manufacturer are both aware of the defect, but failed to issue a recall. The issue is a known design flaw with the engine, which allows coolant intrusion into the 2bd cylinder.

The contact owns a 2019 Ford Escape. The contact stated that while the vehicle was parked, there was white smoke coming from the exhaust. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the spark plugs needed to be replaced. The vehicle was repaired; however, the failure persisted. The vehicle was taken to a dealer where it was diagnosed with coolant intrusion into the engine, and that the short block needed to be replaced. The contact researched and was made aware of an unknown Customer Satisfaction Program; however, the VIN was not included. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 72,000.

What component or system failed or malfunctioned, and is it available for inspection upon request? -cylinder 1 misfiring-diagnosis fluid intrusion into combustion chamber likely due to faulty head gasket or warped cylinder How was your safety or the safety of others put at risk? -car misfiring affected startup acceleration and ran rough (hesitation). Has the problem been reproduced or confirmed by a dealer or independent service center? -yes, confirmed diagnosis by independent service center first and problem reproduced. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? -yes, inspected with a scope by independent service center. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? yes, check engine light came on intermittently. brought in within a day of it appearing. diagnostic computer check done & per the pulled codes, followed recommended repairs and had OEM spark plugs and coil packs all replaced. 2 days later check engine light came back on. Again experienced difficulty in startup and rough running engine. As of this writing, vehicle is in the shop awaiting further repairs.

brought vehicle in for check engine light, found coolant getting into cylinders, under warranty replaced small block. one year later same issue, brought in car need SECOND small block engine.