2020 FORD ESCAPE Complaints

View complaints related to 2020 FORD ESCAPE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,780 complaints submitted for the 2020 FORD ESCAPE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2020 FORD ESCAPE
    - Taylor, TX

    Sunroof shade blocking rear visibility when open, when open it’s not rolling up into cavity

    Source: NHTSA WEB SITE
  • 2020 FORD ESCAPE
    - Craigsville, VA

    This recall has been open since mid 2025 and there is still no solution. My vehicle has been smelling of fuel everyday and is having a hard time starting when I fuel up. Check engine light is on and the code is this issue. Cannot get it fixed until this recall becomes available to be fixed by Ford. It has been WAY too long. The safety of me and my family riding in the my car everyday is unsafe. I cannot afford to fix this on my own and be reimbursed God knows when Ford comes up with a solution.

    Source: NHTSA WEB SITE
  • 2020 FORD ESCAPE
    - Pasadena, TX

    The contact owns a 2020 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V467000 (Fuel System, Gasoline); however, the parts for the recall repair were not yet available. The dealer was contacted; however, the contact was informed that parts were not yet available. The contact had been waiting on parts for six months. The manufacturer was not contacted. The contact had not experienced a failure.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2020 FORD ESCAPE
    - Ringgold, GA

    The contact owns a 2020 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V467000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while the vehicle was parked, the contact attempted to press the Push to Start button; however, the vehicle stalled. No warning lights were illuminated. The failure had occurred on several occasions. The vehicle remained at the residence. A dealer was not contacted, but the vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2020 FORD ESCAPE
    - Edison, NJ

    The contact owns a 2020 Ford Escape. The contact received notifications of NHTSA Campaign Numbers: 25V467000 (Fuel System, Gasoline) and 25V829000 (Structure); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact stated that there was an abnormal fuel odor entering the cabin of the vehicle. There were no warning lights illuminated. The dealer was contacted and confirmed that the remedy was not yet available. The manufacturer was not made aware of the issue. The failure mileage was 38,697.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2020 FORD ESCAPE
    - Macon, GA

    The contact owns a 2020 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V467000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2020 FORD ESCAPE
    - Blaine, MN

    Warning lamps messages says so many things not available dash board crazy with at least 10 messages not working

    Source: NHTSA WEB SITE
  • 2020 FORD ESCAPE
    - North Las Vegas, NV

    MFG RECALL #25S76 NHTSA RECALL #25V467 FORD IS NOT COMPLYING IN FIXING THIS RECALL ABOVE. IT HAS BEEN 5 MONTHS AND I HAVE ONLY RECEIVED ONE LETTER STATING THE RECALL ABOVE. THIS IS A PROBLEM WITH POSSIBLE "CRACKED FUEL INJECTORS" WHICH COULD RESULT IN A POSSIBLE ENGINE FIRE! WHEN AM I GOING TO RECEIVE A NOTICE TO CORRECT THIS PROBLEM.

    Source: NHTSA WEB SITE
  • 2020 FORD ESCAPE
    - Stoughton, WI

    Total failure of transmission. The transmission on this car failed while driving making it unable to move and creating a risk of collision with other vehicles. No warning displayed on dash until after failure. Noticed some minor vibrations when decelerating at speed was at 25mph. Mileage was approx 80,000 miles. Mechanic diagnosed the possible cause as the failure of the transmission fluid pump or failure of "lifetime" transmission fluid. Cost to replace was $9,000

    Source: NHTSA WEB SITE
  • 2020 FORD ESCAPE
    - Evansville, IN

    Based on the current recall for the 2020 Ford Escape, fuel injectors could crack, become hot and further leading to a fire under the hood. This letter of notice was sent in August 2025, its now nearly 2026 with zero repair in order. This is a huge safety issue, having a recall for something that could cause a fire screams safety issue!! Being informed by a dealership that there is currently no update, no parts, or currently no fix to this issue. That also screams safety issue. I don't want to drive a vehicle that has a pretty major safety issue and not have any idea if or when it will be repaired. Personally I am looking for a way to trade this vehicle in or legally look at laws how this works as I have a family to transport in this vehicle and no longer want to risk our safety. Its absolutely insane to have a pretty major recall open for this length of time and have zero repair for it.

    Source: NHTSA WEB SITE