2013 FORD ESCAPE Complaints

WE OWN AN ESCAPE 2013, AND THE CAR OVERHEATED AT 40MPH. THE COOLANT LEVEL WAS LOW DESPITE WE SERVICE AND REPLENISH ITS FLUIDS LEVELS EVERY 3000 TO 4000 MILES. I CALLED OUR LOCAL DEALER IN AUGUSTA GA AND THEY STATED THEY ONLY SEE ONE DOOR LATCH RECALL FOR OUR VEHICLE AND SINCE OUR CAR WARRANTY HAS EXPIRED THEY WILL NOT FIX THE PROBLEM.

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE THE VEHICLE WAS STATIONARY, COOLANT LEAKED FROM THE ENGINE AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED WITHOUT WARNING. THE DEALER REPLACED THE COOLANT, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 9,500.

MY VEHICLE IS TELLING ME MY COOLANT IS LOW BUT IT IS NOT ITS ALSO TELLING ME IM DUE FOR AN OIL CHANGE AND HAS BEEN COMING OFF AND ON FOR THE PAST 10 MONTHS IVE HAD IT SERVICED NUMBEROUS(8) TIMES HAD MY COOLANT FLUSHED AND SENSORS CHECKED. HAD IT SERVICED AT THE PLACE I BOUGHT IT AND AT AIRPORT FORD. EVEN HAD MY MOTOR REPLACED 5 MONTHS AGO. THIS ISSUE IS KEEPING ME FROM DRIVING MY VEHICLE BECAUSE ONCE ITS (HOT) IT WILL SHUT THE VEHICLE DOWN..I CAN GET IN IT START IT AFTER NOT DRIVING IT FOR HRS AND PULL OUT OF MY DRIVEWAY AND IT SAYS ITS OVER-HEATING. AND WILL SAY STOP SAFELY. AND THE VEHICLE WILL SHUT DOWN. IVE BEEN STRANDED 3 TIMES FROM THIS HAPPENING. I CHECK THE COOLANT AND ITS NOT LOW OR OVER FULL. I REALLY HOPE NOTHING HAPPENS WHILE IM DRIVING OR WHEN I HAVE MY 3 YR OLD DAUGHTER IN THE CAR WITH ME. THANK GOD ITS ONLY BEEN ON MY WAY HOME FROM WORK.THE PLACE WERE I BOUGHT THE VEHICLE HAS MY PAPERWORK FOR THE REPLACEMENT OF THE MOTOR. AND THE COST.

HAD TO TOTALLY REPLACE TRANSMISSION AND VEHICLE IS UNDER 100,000 MILES ANS ONLY 4 YRS OLD. WHEN IT STARTED HESITATING GOING INTO FIRST GEAR I TOOK IT TO FORD THEY SAID TRANSMISSION FLUID WAS BURNT. HOW DOES THIS HAPPEN?I CANT BELEIVE IM THE ONLY ONE WHO HAS HAD THIS KIND OF PROBLEM. I HAVE ONLY PUT 10,000 MILES ON VEHICLE AND I HAVE ALL MAINTENANCE RECORDS. REPLACE TRANSMISSION THATS WHAT FORD SAYS TO THE TUNE OF $ 4,500. TO ANYONE WHO WILL LISTEN FORD DOES NOT STAND BEHIND ITS PRODUCTS.THE DAY THE CAR STARTED HESITATING I TOOK DIRECTLY TO SHOP MEANWHILE THE FIRST HESITATION INTO FIRST WAS THE SAME TIME ENGINE LIGHT CAME ON.

THE ENGINE WILL RANDOMLY STALL AND TURN OFF DISPLAYING THE RED OIL LAMP AND RED BATTERY LIGHT. THIS HAPPENS WHEN THE CAR IS COLD AND HAS JUST TURNED ON, AND STARTED TO MOVE.

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT THERE WAS A PREMATURE COOLANT LEAK. THE VEHICLE OVERHEATED AND WAS UNABLE TO BE DRIVEN. THE DEALER DIAGNOSED THAT THE COOLANT VALVE PREMATURELY FRACTURED AND NEEDED TO BE REPLACED. THE MANUFACTURER EXCLUDED THE VEHICLE FROM A RECALL TO ADDRESS THE COOLANT VALVE. THE DEALER ASKED THE CONTACT TO PICK UP THE VEHICLE AFTER RECEIVING THE REPAIR. THE MANUFACTURER PROVIDED NO SOLUTION. THE FAILURE MILEAGE WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD, WAITED A FEW MINUTES, AND WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. IN ADDITION, THE FRONT PASSENGER DOOR FAILED TO REMAIN LOCKED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V237000 (AIR BAGS), 14V239000 (STRUCTURE), 14V597000 (AIR BAGS, SEAT BELTS), AND 16V643000 (LATCHES/LOCKS/LINKAGES). THE PARTS NEEDED FOR THE REPAIRS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 138,000. PARTS DISTRIBUTION DISCONNECT AND VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

VEHICLE OVERHEATED NUMEROUS TIMES WHILE IN MOTION AND AT REST ON THE HIGHWAY AND ON CITY STREETS. TEMPERATURE SPIKED SUDDENLY AT RANDOM. CHECKED COOLANT LEVELS. COOLANT WAS LOW, SO ADDITIONAL COOLANT WAS ADDED. HAPPENED 3 TIMES BEFORE TAKING INTO FORD DEALER. ENGINE WAS TORN DOWN TO BLOCK. COOLANT LINE WAS FOUND LEAKING INTO ENGINE. COOLANT WAS FOUND IN CYLINDER 3. A GROOVE FORMED IN THE ENGINE BLOCK. HEAD GASKET FAILED BECAUSE OF THIS. ACCORDING TO THE FORD DEALERSHIP, NOTHING COULD HAVE BEEN DONE TO CAUSE OR PREVENT THIS. THERE WAS NO WAY OF KNOWING THAT THE DAMAGE WAS OCCURING. SPOKE WITH FORD REPRESENTATIVES. SINCE THE VEHICLE WAS APPROX. 12,000 MILES OUTSIDE OF WARRANTY, NO REPAIRS OR REIMBURSEMENT WOULD BE PROVIDED BY THEM. SPOKE WITH THE EXTENDED WARRANTY REPS. BECAUSE THE PART THAT INITIALLY FAILED WAS A NON-LUBRICATED PART, NO SERVICES WOULD BE COVERED. THE COST TO REPAIR THE ENGINE IS $9,411. COST TO TEAR THE ENGINE APART AND DIAGNOSE WAS $1585.08. BOUGHT THIS VEHICLE AT 62,000 MILES IN GOOD FAITH THAT THIS WAS A RELIABLE VEHICLE. ALL SERVICE WAS DONE ON TIME WITH RECOMMENDED SERVICE, WITH SERVICE RECORDS ON HAND

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE STALLED SEVERAL TIMES WITHOUT WARNING. THE VEHICLE LAST STALLED IN THE MIDDLE OF HIGHWAY TRAFFIC. THE CONTACT WAS ABLE TO PUSH THE VEHICLE OFF OF THE HIGHWAY AND THE VEHICLE RESTARTED. THE VEHICLE WAS TAKEN TO A DEALER WHO WAS UNABLE TO REPLICATE AND DIAGNOSE THE VEHICLE. THE MANUFACTURER WAS NOTIFIED AND PROVIDED NO SOLUTION OTHER THAN SUGGESTING THE VEHICLE BE DIAGNOSED BY A DEALER. THE APPROXIMATE FAILURE MILEAGE WAS 60,000. *BF THE CONTACT HAS GOTTEN RID OF VEHICLE DUE TO SAFETY CONCERNS. *AS