2013 FORD ESCAPE Complaints
View complaints related to 2013 FORD ESCAPE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 2,650 complaints submitted for the 2013 FORD ESCAPE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2013 FORD ESCAPE- AUSTELL, GA
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 FORD ESCAPE- TRAPHILL, NC
TRAVELING AT 45 MPH STOPPED TO MAKE A RIGHT TURN AND THE ENGINE STALLED FOR AROUND THE 6TH TIME IN THE LAST MONTH. THE CAR IS HARD STARTING AFTER THIS HAPPENS. THE IS A LOUD NOISE COMING FROM THE GAS TANK. BEEN CHECKED OUT BY INDEPENDENT MECHANIC AND CANT DUPLICATE BECAUSE NO CHECK ENGINE LIGHT COMES ON. TALKS TO FORD SERVICE AND THEY SAY NOTHING UNLESS IT THROWS A CODE. VERY WORRIED THAT THIS WILL CAUSE A MAJOR ACCIDENT IN THE FUTURE.
Source: NHTSA WEB SITE -
2013 FORD ESCAPE- NAPLES, FL
I HAVE HAD SEVERAL PROBLEMS WITH THIS VEHICLE ASIDE FROM THE OFFICIAL RECALLS ISSUED ON MY SPECIFIC CAR. STARTED LOSING COOLANT. WOULD STALL AFTER STARTING AND SLUGGISH DURING ACCELERATION. TOOK TO DEALERSHIP WERE I WAS TOLD I NEEDED A NEW FUEL PRESSURE SENSOR AND BATTERY. (NO MENTION OF COOLANT LEAK UNTIL I PUSHED FURTHER) NEW PARTS COST ME NEARLY $600 AND I WAS THEN TOLD THAT I NEEDED A NEW CYLINDER HEAD (THAT WAS CAUSING COOLANT LEAK). PRICE FOR NEW CYLINDER HEAD UPWARDS OF $3000 (OUT OF WARRANTY BY 4000 MILES). I TOOK THE CAR FROM THE DEALERSHIP WITHOUT CYLINDER HEAD REPAIR. STILL STALLING AFTER STARTED AND SLUGGISH DURING ACCELERATION EVEN THO FUEL PRESSURE SENSOR WAS SUPPOSED TO BE THE PROBLEM. A FEW WEEKS LATER THE CAR STARTED TO SMELL LIKE GAS WHILE I WAS DRIVING. DISCOVERED A CRACKED FUEL LINE SPRAYING INTO ENGINE COMPARTMENT. CALLED FORD BECAUSE THIS ISSUE IS PART OF A RECALL. THEY INFORMED ME THAT IT WAS NOT FOR MY VEHICLE BUT IF THEY DECIDED TO INCLUDE IT LATER I WOULD BE REIMBURSED FOR THE REPAIR. LASTLY, I WAS DRIVING THE CAR WHEN I HEARD AN ODD METAL ON METAL TYPE OF NOISE. I STOPPED AT A LIGHT AND THE CAR SHUT OFF. NO WARNING LIGHTS ON THE DASH TO TELL ME WHAT MIGHT BE THE PROBLEM. PUSHED THE CAR INTO A PARKING AND DISCOVERED THAT IT HAD A BLOWN HEAD GASKET AND OIL IN THE WATER AND A DIFFERENT PART OF GAS LINE HAD CRACKED SPRAYING FUEL INTO THE ENGINE COMPARTMENT AGAIN. THIS CAR NEVER ONCE OVERHEATED SO THERE IS NO REASON IT SHOULD HAVE A BLOWN HEAD GASKET. SO NOW THE CAR IS NOT QUITE 4 YEARS OLD AND NOT DRIVABLE.
Source: NHTSA WEB SITE -
2013 FORD ESCAPE- KANSAS CITY, MO
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. ONCE THE VEHICLE WAS SHIFTED INTO GEAR, THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER. THE VEHICLE WAS TOWED TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 84,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 FORD ESCAPE- CONOVER, NC
VEHICLE STALLS OUT WHEN ACCELERATING AFTER STARTING AND ALSO WHEN ACCELERATING IN HIGHWAY DRIVING. RECENTLY IN HEAVY TRAFFIC. BARELY AVOIDED ACCIDENT. HAVE TO SHUT OFF AND RESTART. LOCAL DEALER IS SERVICING FUEL SYSTEM AT THIS TIME.THE SERVICE REP STATED THAT IT COULD BE A FUEL SENSOR. RESEARCHED ONLINE AND FOUND SAME/SIMILAR PROBLEMS WITH THIS MAKE, MODEL AND YEAR. VEHICLE JUST SERVICED ON 11/21/2016. ODOMETER 67,762.. *TR
Source: NHTSA WEB SITE -
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2013 FORD ESCAPE- TRAPHILL, NC
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING 55 MPH, THE VEHICLE STALLED AND THE BATTERY WARNING SENSOR ILLUMINATED. IN ADDITION, THE CONTACT HEARD AN ABNORMAL SOUND COMING FROM THE FUEL TANK. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 75,000. UPDATED 01/12/2017*LJ CONSUMER STATED WHILE DRIVING THEY HEAR A LOUD NOISE OR HUMMING FROM THE RIGHT SIDE OF THE CAR AROUND THE GAS TANK TRAVELING AT SPEEDS BETWEEN 45 TO 60 MPH AND WHEN THEY COME TO A STOP THE CAR STALLS AND THE OIL AND BATTERY LIGHT COMES ON. UPDATED 7/10/18*JB
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 FORD ESCAPE- MONROE, LA
MY WINDSHIELD FRONT WINDSHIELD WIPERS STOPPED WORKING. THE BACK ONE WORKS FINE. I TOOK IT TO THE FORD COMPANY AND THEY WANT $100.05 A HOUR FOR THREE HOURS JUST TO TELL ME WHAT IS WRONG. THIS PRICE DOES NOT INCLUDE ANY REPAIRS. IF IT IS ELECTRICAL, ISN'T THERE A RECALL ON THIS VEHICLE?
Source: NHTSA WEB SITE -
2013 FORD ESCAPE- CASAR, NC
CAN NOT CHANGE TIRE! LUG WRENCH PROVIDED WILL NOT WORK OR WOULD ANY OTHER SOCKET OR TOOL I HAVE? FORD TOLD ME THIS IS MY PROBLEM( THEY CALL LUG "SWELLING"). SERVICE MANUAL DOES NOT HAVE TO REPLACE LUGS AS PART OF ROUTEINE MAINTANCE??
Source: NHTSA WEB SITE -
2013 FORD ESCAPE- DESOTO, MO
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 50 MPH, THE TRANSMISSION SHIFTED INDEPENDENTLY INTO NEUTRAL, ROLLED DOWN A HILL, AND INTO THE DRIVEWAY. THE VEHICLE WAS RESTARTED AND DRIVEN TO THE DEALER, BUT THE FAILURE WAS NOT DUPLICATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 20,000. UPDATED 01/04/17*LJ CONSUMER STATED TRANSMISSION STARTED SHIFTING. UPDATED 7/10/18*JB *TR
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 FORD ESCAPE- MILLERSVILLE, MD
WHILE DRIVING DOWN THE ROAD ABOUT 50MPH, THE CAR LOST ALL POWER AND IT ACTUALLY FELT AS IF THE SOMEONE HAD DEPRESSED THE BRAKES. SINCE I HAD NOT HIT THE BRAKES THE CAR BEHIND ME DID NOT SEE ANY BRAKE LIGHTS AND ALMOST RAMMED ME. THE ENGINE LIGHT CAME ON BRIEFLY AT SOME POINT BUT I CAN'T REMEMBER EXACTLY WHEN. MY CAR THEN STALLED. I WAS ABLE TO DRIFT TO THE SIDE OUT OF THE WAY. I TRIED STARTING AND IT WOULD NOT START. AFTER ABOUT 15 MINUTES IT DID START UP AND DROVE PERFECTLY FINE. THIS HAS HAPPENED TO ME 3 TIMES OVER THE PAST COUPLE OF MONTHS. I SEARCHED RECALLS AND FOUND RECALL 14S17 AND NOTIFIED FORD. THEY SAID IT DOESN'T COVER MY VIN. WHY DOESN'T IT? THIS IS THE PROBLEM I AM HAVING AND IT LOOKS LIKE MANY OTHER PEOPLE ARE EXPERIENCING THE SAME ISSUE. THIS HAS THE POTENTIAL TO CAUSE AN ACCIDENT, HURT SOMEONE OR EVEN CAUSE DEATH! MY CAR WAS MANUFACTURED IN NOV 2012 AND THE RECALL STATES THAT IT COVERS JAN 2012 TO APRIL 2013 BUT NOT MY VEHICLE. WHY???
Source: NHTSA WEB SITE