2013 FORD ESCAPE Complaints

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING 25 MPH, THE VEHICLE STALLED BUT WAS ABLE TO RESTART. THE LOW COOLANT WARNING INDICATOR ALSO ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE CYLINDER HEAD NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 13V583000 (ENGINE). THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 61,000.

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT THE REAR DRIVERS SIDE DOOR LATCH HAD BECOME DIFFICULT TO CLOSE. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES ) BUT THE INTERIM NOTICE INDICATED THAT THE PARTS MAY BECOME AVAILABLE MID SECOND QUARTER OF 2017 SO THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE CONTACT FELT THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

ON SEPTEMBER 21, 2016 AROUND 6:30PM, I STARTED THE CAR AND NOTICED THERE WAS NO POWER TO THE STEERING WHEEL. NORMALLY THE STEERING WOULD COMEBACK AFTER ABOUT A MINUTE BUT NOT AT THAT TIME. I WAS RUNNING LATE AND DROPPED MY SON TO HIS ACTIVITY CLASS ABOUT 10 MILES AWAY MY HOME IN THE CITY AREA. THE POWER STEERING DID NOT COME BACK AT ANY TIME DURING THE TRIP THERE AND BACK. I COULD ONLY DRIVE SAFELY AT ABOUT 10 MILES PER HOUR, AND WHEN I NEEDED TO TURN, I HAD TO SLOW TO ABOUT 2 MILES PER HOUR IN ORDER TO MAKE THE TURN SAFELY. THIS WAS A MAJOR SAFETY ISSUE SO WHEN I GOT HOME, I ARRANGED AN APPOINTMENT FOR THE NEXT DAY TO HAVE THE DEALER LOOK AT THE FAILED POWER STEERING. THE DEALER DETERMINED THAT THERE WAS BAD CIRCUIT BOARD IN THE ELECTRONIC POWER STEERING. IT SEEMS THIS HAS BEEN AN ISSUE WITH SEVERAL OTHER YEARS WITH THE ESCAPE UP TO 2012. MY ESCAPE IS A 2013 MODEL AND SHOULD ALSO BE A RECALL ITEM. I HAVE HAD THE CAR FOR 3 YEARS, AND IT WAS ONLY 65,000 MILES AT THE TIME. IT'S TRULY UPSETTING THAT IT IS GIVING ME THIS TYPE OF UNSAFE ISSUE AND ENDANGERING THE LIVES OF MY FAMILY AND OTHERS WHO IS DRIVING ON THE ROAD. *TR

THE CAR WILL STALL WHILE DRIVING AT ANY GIVING TIME YOU CAN RESTART IT AND IT WILL GO UNTIL YOU HIT THIRD GEAR THEN IT WILL STALL EVERYTIME.

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING 15 MPH, THE VEHICLE LOST POWER AND STALLED. THE VEHICLE WAS ABLE TO RESTART AND RESUME DRIVING. THE FAILURE RECURRED TWICE. IN ADDITION, WHEN THE VEHICLE STALLED, SMOKE APPEARED INSIDE THE VEHICLE. THE DEALER WAS UNABLE TO LOCATE A FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 35,000.

"ENGINE FAULT" SERVICE NOW SIGNAL CAME ON & CAR WOULD NOT ACCELERATE. CAR WAS CUTTING OUT & DIFFICULT TO DRIVE.... MANAGE TO MAKE IT HOME SLOWLY WHILE DRIVING W/EMERGENCY FLASHERS. SIGNAL WENT AWAY AFTER CAR WAS TURNED OFF & WAS DRIVEN JUST FINE AFTER THAT. 2 WEEKS LATER EXACT SAME THING HAPPENED & FORTUNATELY I WAS CLOSE TO FORD DEALERSHIP & WAS ABLE TO DRIVE IT THERE. ELECTRONIC THROTTLE BODY NEEDS REPLACED & PART IS BACK ORDERED. AND CAR IS COMPLETELY UNABLE TO BE DRIVEN NOW.

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE WAS EXTREMELY DIFFICULT TO STEER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 6,500.

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING 30 MPH, THE DRIVER SIDE DOOR OPENED. THE CONTACT COASTED OVER TO THE SIDE OF THE ROAD. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 59,000.

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT THEY RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LOCKS/LINKAGES) HOWEVER, THE PART FOR THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT ALSO STATED THAT THE DOOR HANDLE'S WERE PREVIOUSLY REPAIRED UNDER A RECALL. THE DETAILS OF THE FAILURE WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 9,093. VIN TOOL CONFIRMS REMEDY NOT YET AVAILABLE.

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT THE FRONT AND REAR DOORS APPEARED TO BE PUSHED OUT FROM THE VEHICLE. IN ADDITION, THE REAR DOOR HATCH FRACTURED AND DETACHED AND THE BATTERY DIED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE NEEDED A NEW BATTERY, THE HATCH HANDLE NEEDED TO BE SOLDERED BACK ON, AND WEATHER STRIPPING NEEDED TO BE ADDED TO THE DOORS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V495000 (ELECTRICAL SYSTEM), 14V597000 (AIR BAGS, SEAT BELTS), AND 16V643000 (LATCHES/LOCKS/LINKAGES). THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000. PARTS DISTRIBUTION DISCONNECT.