2013 FORD ESCAPE Complaints

I JUST BOUGHT THIS CAR OFF THE LOT ON SATURDAY 9/17/2016. ON TUESDAY EVENING OF THE 20TH MY FAMILY AND I WENT TO DINNER CAR RAN FINE NO WARNING SIGNALS. PARKED THE CAR WENT IN TO EAT AND CAME OUT STARTED THE CAR AND WENT TO DRIVE AND COULDN'T STEER I THEN NOTICED THE MESSAGE BEHIND THE STEERING WHEEL THAT READ STEERING ASSIST FAULT SERVICE NEEDED. I THEN SHUT THE CAR OFF AND TRIED TURNING IT BACK ON STILL SAME MESSAGE. WE LITERALLY DROVE HOME WITH NO STEERING WHICH IS BEYOND DANGEROUS. IT IS IN THE SHOP RIGHT NOW TRYING TO FIGURE OUT WHAT IS WRONG WITH IT. AT THIS POINT I AM SCARED TO EVEN DRIVE IT AGAIN.

TURNED ON VEHICLE AND POWER STEERING FAULT MESSAGE CAME ON. HAD NO STEERING ASSISTANCE AND TURNING WHEEL EXTREMELY DIFFICULT. TURNED CAR ON/OFF AND IT WENT AWAY. IT DID IT AGAIN A FEW DAYS LATER BUT WHILE DRIVING RESIDENTIAL AT 25 MPH IN A NEIGHBORHOOD. STOPPED IN THE MIDDLE OF THE ROAD AND TURNED OFF/ON VEHICLE, FAULT WENT AWAY AND STEERING RETURNED. TOOK TO FORD FOR DIAGNOSTICS AND REPAIR. WAS TOLD NO FAULTS STORE IN THE POWER STEERING MODULE THEREFORE WARRANTY WILL NOT PAY FOR DIAGNOSTICS AND REPAIR. WAS TOLD IF IT HAPPENS AGAIN, DRIVE VEHICLE TO DEALER AND DO NOT TURN OFF. I TOLD THE DEALER THIS IS A SAFETY CONCERN AND THEY SHOULD NEVER RECOMMEND TO DRIVE A VEHICLE WITH NO POWER STEERING ASSISTANCE. THE DEALER REFUSED TO DO ANY FURTHER DIAGNOSTICS AND COULD NOT RECOMMEND SAFE FUTURE STEPS. REFUSING TO PAY FOR WARRANTY ON A SYSTEM WITH NO FAULTS THAT DOES NOT STORE FAULT CODES IS UNREASONABLE. THE CAR IS UNSAFE FOR MY WIFE TO OPERATE YET THEY TOOK NO STEPS TO CORRECT CONCERN. THE MODULE PROGRAMMING WAS UPDATED BUT ADVISOR DESCRIBED THE UPDATE AND IT DOES NOT ADDRESS MY ISSUE.

THE SAME THING DESCRIBED IN 13V583000 HAPPENED TO ME ON THE HIGHWAY. FORD IS HIDING BEHIND THE VIN AND SAYS BECAUSE IT IS OUT OF WARRANTY AND THE VIN IS NOT EFFECTED BY 13V583000 THAT THEY CANNOT REPAIR IT. I OWE 16000 ON THIS CAR.

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING 35 MPH, THE POWER STEERING FAILED WITHOUT WARNING. IT WAS DIAGNOSED THAT THE EPS GEAR ASSEMBLY HAD AN INTERNAL FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 51,000.

2013 FORD ESCAPE LOST POWER STEERING TWICE ON 9/12/16 WITH THE "STEERING ASSIST FAULT" MESSAGE IN THE MIDDLE OF DRIVING. 1ST TIME HAPPENED 2 MINUTES AFTER START WHILE TURNING OUT OF THE DRIVEWAY. 2ND ONE HAPPENED 10 MINUTES AFTER START WHILE DRIVING. IF THIS HAPPENS DURING DRIVING IT IS EXTREMELY DANGEROUS!! YOU LOSE CONTROL OF THE VEHICLE. MY WIFE WOULD HAVE CRASHED FOR SURE. THEY SAY IT HAS A MANUAL REVERSION TO DRIVE WITHOUT POWER STEERING BUT IT IS NOT THE SAME. I HAVE DRIVEN CARS WITHOUT POWER STEERING AND THIS IS WAY HARDER. THE RACK AND PINION HAD PROBLEMS AND WAS REPLACED ON 8/5/15 AT 23972 MILES. IT HAS GONE OUT AGAIN ON 9/12/16 AT 38000 MILES. NOW FORD IS SAYING IT IS NOT COVERED UNDER WARRANTY EVEN THOUGH IT WAS REPLACED UNDER WARRANTY ONCE AND HAS NOT GONE OUT AGAIN IN 1 YEAR! THIS IS CLEARLY A FAULTY SYSTEM TO HAVE GONE OUT TWICE IN LESS THAN 3 YEARS AND 38000 MILES. THIS IS A SAFETY ISSUE FOR SURE AND I HAVE NO DOUBT WILL LEAD TO A RECALL OR LAWSUIT.

MY 2013 FORD ESCAPE IS OVERHEATING AND IT CUT OFF ON ME WHILE IN MOTION ON THE EXPRESSWAY AND IT WOULDN'T NOR START .

ENGINE FAULT SERVICE NOW LIGHT COMES ON FREQUENTLY. DEALERSHIP REPLACE MAP SENSOR. WORKED FOR ONE WEEK. CONTINUES TO HAPPEN WHICH CAUSES CAR TO HESITATE AND STALL. GARAGE SAYS I HAVE TO DRIVE IT THERE WHEN MESSAGE COMES ON WITHOUT SHUTTING IT OFF AS THE CODE CLEARS UPON SHUT DOWN. IMPOSSIBLE TO CONTINUE TO DRIVE A STALLING CAR ON THE FREEWAY TO THE GARAGE. NOW THE COMPUTER SCREEN ABOVE THE STEEING WHEEL WENT OUT. LESS THAN 40,000 MILES ON THE CAR. FAULT MESSAGE OCCURS WHEN STARTING THE CAR. CONTINUES TO HAPPEN.

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING 20 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE CONTACT LOSS CONTROL OF THE POWER STEERING. THE CONTACT COULD NOT REGAIN CONTROL AND THE VEHICLE WAS TOWED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 90,565.

ON 8/09/16 MY ESCAPE STALLED REPEATEDLY WHILE DRIVING ON A RURAL HIGHWAY AT 50 MPH. LIMPED TO THE DEALERSHIP ON 8/10/16. DROPPED MY VEHICLE OFF ABOUT 10 A.M. MECHANIC SEARCHED MOST OF THAT DAY BUT DID NOT FIND PROBLEM, EARLY THE NEXT MORNING FOUND PROBLEM, IT WAS THE SPLICE IN THE ELECTRICAL WIRING HARNESS COULD NOT SEND PROPER SIGNAL TO THE ENGINE. MY CAR WAS PREVIOUSLY RECALLED TO CORRECT THIS PROBLEM. RECALL 14S17-S1. CURRENTLY FORD ISSUED A RECALL AGAIN TO START ON JANUARY 4 2016. I HAD TO PAY TO HAVE THE SPLICE PROBLEM FIXED, ASKED,DEALER WHY SHOULD I PAY FOR A FORD MANUFACTURING PROBLEM. THEY SAID MY VIN NUMBER WAS NOT ON THE FORD RECALL LIST. THIS PROBLEM HAS BEEN ONGOING SINCE 2013, VIN NUMBER SHOULD NOT GIVE FORD A EXCUSE TO SELECT A CONTROLLED LIST OF ESCAPES SO THEY DO NOT HAVE TO PAY FOR FIXING THIS PROBLEM, NO MATTER WHEN IT OCCURS JUST AN EXCUSE SO THEY SAVE MONEY BY STICKING IT TO THE DEALER OR CUSTOMER. FORD SHOULD HONOR THE ABOVE RECALL NO MATTER HOW OLD THE CAR IS.

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE WOULD OVERHEAT WHILE DRIVING, CAUSING THE VEHICLE TO STALL WITH THE ENGINE COOLANT WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V551000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 58,000.