2017 FORD ESCAPE Complaints

Coolant leaking into engine cylinder 2 possible head gasket issue associated with known problem for this vehicle. Will cause overheating due to coolant levels needing to be refilled on a regular basis.

My [XXX] daughter was driving her 2017 Ford Escape 1.5L EcoBoost check engine light came on and a message to pull over immediately. Vehicle was out of coolant. The coolant isn't leaking. The vehicle has a design flaw that causes coolant intrusion into the cylinders. Extremely dangerous and could leave someone stranded. The cost to fix is about the same as the value of the car!! Thousands of dollars!! This is a known design, flaw, and thousands of customers are experiencing it. It can leave drivers stranded and dangerous situations, including drivers like my teenage daughter. Ford should be responsible to fix this dangerous design flaw! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The engine started sputtering. Took it to a mechanic, and they said that the engine block had a crack.

On 1/13/26, vehicle was taken to Don Hinds Ford, Fishers, IN 46038-2892 for loss of coolant and sporadic shaking during start. Service performed diagnostic "Diagnostic: PERFORMED COOLANT PRESSURE TEST AND USED BOROSCOPE TO INSPECT EACH CYLINDER. FOUND CYL# 3 & 4 TO HAVE COOANT INTRUSION. RECOMEND REPLACEMENT OF ENGINE LONG BLOCK." Service recommendation "Engine Rebuild/Replace: REPLCEMENT OF ENGINE LONG BLOCK VIA TSB 22-2229" totaling $9,229.68 to be paid by customer. TSB 22-2229 is expired and vehicle has 82K miles. Known issue with this engine design, but not covered by Ford. I contacted Ford Customer Service requesting goodwill assistance or out-of-warranty coverage. Both were denied over the phone.

Coolant intrusion due to engineering defect in engine. Ford is more than aware of this, but will not help us at all. Car is effectively dead and unusable. Ford TSB admits to this defect and requires a "long block" replacement (full engine replacement), but is doing nothing to help customers. This is fleecing.

What component or system failed or malfunctioned, and is it available for inspection upon request? Engine, Yes. There is a known coolant intrusion engine fault with ford escapes. ford has issued TSBs over this How was your safety or the safety of others put at risk? Engine abruptly died. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Yes Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No

Coolant intrusion due to head gasket wear from Ecoboost, a known defect on the Ford Escape from 2013-2019. Yes, safety was put at risk, as the entire vehicle started shaking violently without warning on the expressway due to misfire caused from coolant intrusion. Vehicle is currently at Roy O'Brien Ford, SCS MI, where it was diagnosed having coolant intrusion. No warning lights appeared until the incident on [XXX], with a flashing check engine light while driving, with the vehicle shaking violently. Prior to, I could feel and see the RPM's bouncing. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Coolant Intrusion: A design flaw in the open-deck engine block allows coolant to leak into the combustion chambers, leading to misfires, white smoke, and severe engine damage. Affected Vehicles: Primarily 2017-2019 Escapes and 2014-2019 Fusions with the 1.5L EcoBoost engine, built before specific dates. Symptoms: Low coolant, white exhaust smoke, rough idling, check engine light, and DTCs like P0300, P0301-P0304.

I am the single owner of this 2017 Ford Escape with an Eco-boost 2.0L engine. This vehicle has only been serviced by Ford dealerships. at approximately 60K miles I noticed a lag in acceleration between 1200-2200 RPM. At 88K this lag became more violent, and I took the car to a Ford dealership for diagnosis. No warning lights had illuminated. The ford dealership advised me that there was coolant intrusion in the cylinders, and an entire new long block engine was required. After researching I learned that the 2017 had a design flaw that allows coolant to leak into the combustion chambers. in 2020 Ford redesigned the engine from an open deck to a closed deck. Due to Fords design flaw, I required a completely new long block engine and was able to confirm it was the new closed deck design at a cost of $14K. This problem boils down to the engine's open deck cooling design, which causes premature gasket failure and sometimes cracks between the cylinders. These problems don't affect the earlier versions of these engines due to their closed deck system, which was used prior to the introduction of the 2017 Escape. Ford has acknowledged this problem, but the fix isn't a simple one - it requires a long block replacement, which is obviously a labor intensive and expensive job. How to we get Ford to be responsible for the costs associated with changing the engine out from their flawed design? This could have been an on highway incident since there were no warning lights or other visible issues.

It is only the low beams, but every couple months, the passenger side goes out. Then within 3 weeks to 2 months later the driver's side goes out. This has been happening since a month after I bought the car in 2021. This does not matter if they are changed individually when one of them goes out or if they are both changed at the same time. Occasionally, they will both just go out at the same time. This is extremely unsafe when driving down the road. I have had the car looked at by different mechanics different times when this issue was happens. It can happen when I turn the car on and it's just been running a few minutes or while i'm doing city, highway and interstate driving. Today is the most recent time it happened my passenger side just went out again. The passenger and drivers side light bulbs (low beans) were last changed just after Thanksgiving. I have never had any issues with the high beams. Those have worked just fine. It is only the low beams.