2017 FORD ESCAPE Complaints

My Ford Escape Titanium 2.0L 2017 started overheating. The coolant had just disappeared. The car sputtered in the morning with large plumes of white smoke. Due to the overheating my thermostat failed. I brought my car to the Art Hill Ford dealership in Merrilville Indiana for service. After a 5 hour pressure test, Tiffany A Depowski at Art Hill Ford Lincoln brought me to her desk and notified me and confirmed that I need a new engine due to Coolant Intrusion. The check engine light had been on for a couple months. I kept bringing the vehicle to my local mechanic. After he couldn't fix it I brought it to the dealer where they told me my engine needs to be replaced. Fortunately safety wasn't a direct factor. The risk of the engine seizing up while driving was a key factor with safety. The Ford invoice states verified coolant leak, recommend new engine is on the upload I sent under the section J#2

The vehicle suffered catastrophic engine failure at 72,000 miles due to a known Ford EcoBoost manufacturing defect where engine coolant leaks internally into the cylinders. Upon starting the vehicle in the parking lot, the engine began misfiring violently with blinking check engine light. The vehicle suddenly began misfiring, lost power, and became completely inoperable, creating a severe driving hazard. Code P0301 indicates Cylinder 1 Misfire detected. A professional mechanic ran diagnostics and confirmed a permanent Cylinder 1 Misfire caused by internal engine failure. The internal heating was so severe it cracked the spark plug on cylinder 1 rendering the car inoperable at 72, 000 miles. The mechanic said evidence of moisture was detected in the chamber.

The contact owns a 2017 Ford Escape. The contact received notification of NHTSA Campaign Number: 26V374000 (VISIBILITY); however, the part to do the recall repair was unavailable. The local dealer was contacted, and a mechanic was sent to the residence to perform a software update, but the mechanic was unable to complete the software update. The vehicle was later driven to the local dealer, who was unsuccessful in completing the software update. The manufacturer was made aware of the issue. The contact had not experienced a failure.

The contact owns a 2017 Ford Escape. The contact stated that during the initial start-up, the vehicle would sputter. The Check Engine Light illuminated. While driving at approximately 45 - 50 MPH, the vehicle displayed the message, "High Heat,' meaning that the engine was overheating. The contact had pulled over and turned on the fan, which allowed the engine to cool off. The contact put antifreeze in the vehicle, and the next morning there was no antifreeze in the vehicle. After completing some research, the contact believes they're experiencing coolant intrusion. The dealer was informed of the issue. The vehicle had not been diagnosed or repaired. The manufacturer was informed of the issue. The manufacturer confirmed that the engine block was no longer covered. The failure mileage was approximately 76,000.

Vehicle just hit 70k miles, started abruptly shaking between 30 and 50 mph. Torque converter is needing replaced. PCV hose has cracked and needs replaced. COOLANT DISAPPEARING DUE TO INTRUSION LEAK. Extremely costly repairs for a vehicle that isn't even close to 100k miles. Engine overheating on highway which is an extreme fire risk.

The contact owns a 2017 Ford Escape. The contact stated that while driving at an undisclosed speed, the brake warning light was persistently illuminated. The vehicle was taken to the dealer to be diagnosed, and it was determined that the brake booster and brake master cylinder assembly needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 14,643.

2.01 block features a narrow cooling slot machined into the block surface right between the cylinder bores. Under high boost pressure and thermal stress, the narrow metal section around this slot distorts or cracks. This erodes the head gasket clamping force and allows pressurized coolant to bypass the seal, leaking heavily into the combustion chamber. An engine replacement is required to repair.

The 'Engine fault, service now' warning came on. Car started sputtering and in reverse engine shuts off. Car shakes while driving and loss of power. Upon further inspection looks like a coolant intrusion.

Received P0304 code for 4th cylinder missfire. Appears to be affected by the know coolant intrusion issue with these models

Purchased this vehicle in April of this year for my granddaughter. Check engine light came during test drive. Was told it needed some oil added and that took care of the issue. Soon after the check engine light continued so I made an appointment with auto mechanic. Code reads a misfire on 3rd cylinder with coolant leaking into cylinder. Extended warranty will not cover the $8k cost to replace engine. Ford knows of this issue. Many others do not understand why there isn't a recall on the engineering debacle. My granddaughter is pregnant and I'm worried about her driving this vehicle.