2013 FORD ESCAPE Complaints

TL* THE CONTACT OWNED A 2013 FORD ESCAPE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. IN ADDITION, AN ABNORMAL NOISE EMITTED FROM THE REAR OF THE VEHICLE. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER, BUT THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 48,000. THE VIN WAS NOT AVAILABLE. UPDATED 08/22/16*LJ THE CONSUMER STATED THE VEHICLE STALLED, WHEN HE ATTEMPTED TO PASS ANOTHER VEHICLE. UPDATED 08/30/16. *JB

MY 2013 FORD ESCAPE'S INFORMATION DISPLAY WITH ALL REQUIRED INFORMATION AND ODOMETER READING HAS GONE BLANK ALL OF A SUDDEN. THE VEHICLE WAS STATIONARY AT THE TIME. I ADDRESSED THIS ISSUE TO FORD AND THE FORD DEALER, BUT THEY DON'T CARE TO HELP ME AND ASKING ME TO PAY TOO MUCH AMOUNT TO REPLACE IT. HOW CAN I PAY TOO MUCH AMOUNT FOR REPLACING THIS IF ITS THERE MANUFACTURING DEFECT. I KNOW AS PER FEDERAL LAW THIS IS MUST AND THE SCREEN CANNOT HAPPEN ON THIS CASE TO ANY VEHICLE. ITS DEFINITELY A MUCH NEEDED THING AND ITS NOT A FAULT FROM THE USER. THEY SAID THERE IS NO RECALL FOR INFORMATION CLUSTER. WHEN I SEARCHED , I FOUND MANY RECALLS (15C03 RECALL) WHICH THEY SAID MY CAR CANNOT BE INCLUDED SINCE IT IS 2013 MODEL. PLEASE HELP ME. THIS IS REALLY A SAFETY ISSUE. I AM SCHEDULED BY COLONIAL FORD, DANBURY ON 6/27/16 TO CHECK THE PROBLEM AND I HAVE END UP PAYING TOO MUCH MONEY. PLEASE CONSIDER THIS COMPLAINT AND PLEASE TAKE ACTIONS AS SOON AS POSSIBLE. THANK YOU *TR

THE LATCH SYSTEMS ON BOTH REAR DOORS HAVE BROKEN CAUSING THEM TO FLY OPEN. THE DRIVER'S SIDE REAR DOOR BROKE IN JANUARY OF 2016 UPON OPENING IN THE GARAGE, THE CAR WAS STATIONARY. THE SECOND REAR DOOR BROKE 6 MONTHS LATER, IN JUNE OF 2016, ALSO WHEN THE CAR WAS STATIONARY. IN BOTH CASES A PASSENGER HAD TO HOLD THE DOORS CLOSED ON THE INSIDE TO BE ABLE TO GET THEM TO THE DEALERSHIP WITHOUT THEM FLYING OPEN WHILE DRIVING DOWN THE STREET. EACH DOOR COST OVER $300 TO REPAIR.

AFTER STARTING MY 2013 FORD ESCAPE, THE INSTRUMENT CLUSTER INFORMATION DISPLAY WITH SYSTEM WARNINGS AND ONLY ODOMETER DISPLAY WENT BLANK. TECHNICIANS CHECKED FOR A BAD FUSE, BUT NONE FOUND. ALSO, FOUND THAT THERE IS A RECALL (15C03 - REPROGRAM INSTRUMENT PANEL CLUSTER) ISSUED AGAINST 2014 FORD ESCAPE FOR THE SAME ISSUE.

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING 25 MPH, THE VEHICLE LOST POWER. IN ADDITION, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO ACCELERATE. THE SERVICE ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE WIRES IN THE ENGINE NEEDED TO BE RE-SPLICED. THE VEHICLE WAS REPAIRED. THE CONTACT WAS AWARE OF NHTSA CAMPAIGN NUMBERS: 15V813000 (ELECTRICAL SYSTEM) AND 14V495000 (ELECTRICAL SYSTEM), BUT THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 63,000. UPDATED 08/05/16* CONSUMER STATED THE SAFETY ISSUE WAS THE ENGINE SPUTTERING AND FAILING TO ACCELERATE. THIS COULD BE A PROBLEM IF IT HAPPENED WHEN PULLING INTO TRAFFIC OR CROSSING AN INTERSECTIONS. OUR EXPERIENCE AND THE REPAIRS (SEE ATTACHED) ARE IDENTICAL TO THE DESCRIBED ON OTHER 2013 FORD ESCAPE RECALLS LEADING THE CONSUMER TO BELIEVE THOSE RECALLS DID NOT INCLUDE ALL PROBLEM VEHICLES. UPDATED 6/11/18*JB

DRIVER REAR DOOR LATCH BROKE, DOOR WILL NOT SHUT. FLEW OPEN WHILE I WAS DRIVING. DESPITE THIS SAME ISSUE WITH OTHER FORD MODELS, DEALERSHIP WOULD NOT EVEN ATTEMPT TO GET FORD TO WARRANTY THIS. COST ME $340.

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 45 MPH, THE TRANSMISSION DOWNSHIFTED AND THE ENGINE WARNING INDICATOR ILLUMINATED. THE FAILURE RECURRED FIVE TIMES WHILE DRIVING AT VARIOUS SPEEDS. THE DEALER SERVICED THE TRANSMISSION, BUT THE FAILURE RECURRED IMMEDIATELY AFTER THE REPAIR. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,500.

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 35 MPH, THE DRIVER SIDE DOOR FLUNG OPEN AND DID NOT CLOSE. THERE WAS NO WARNING INDICATOR ILLUMINATED. A LOCAL DEALER AND THE MANUFACTURER WERE NOTIFIED AND STATED THAT THERE WERE NO RECALLS. THE VEHICLE WAS NOT REPAIRED. MEANWHILE, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V495000 (ELECTRICAL SYSTEM) AND 14V597000 (AIR BAGS, SEAT BELTS). THE FAILURE MILEAGE WAS 51,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

FIRST PROBLEM APRIL 2016 - ENGINE SHAKING AT 55/60 MPH - REAR TRANSAXLE MOUNT REPLACED 5/3/16 SECOND PROBLEM - CAR STALLING AND SHAKING / BUT NOT TURNING OFF - TOWED 5/11/16 - REPLACED MAIN HARNESS WIRING 5/12/16 THIRD PROBLEM - CAR STALLED / NOT STARTING - TOWED AGAIN 5/12/16 - REPLACED LEFT AC MOUNT, NOW TO REPLACE RIGHT AC MOUNT. STILL AT DEALER - 5/31/16

I HAVE A 2013 FORD ESCAPE WITH 26000 MILES, OEM TIRE ARE CONTINENTAL CONTITAC PRO 235/50/18 H.THE TIRE HAVE PREMATURE FAILURE WITH CHUNKS OF RUBBER VISIBLY DETACHED FROM THE TREAD BASE. I HAVE CONTACTED CONTINENTAL REQUESTING AN ADJUSTMENT, THEIR RESPONSE WAS THERE IS NO MILEAGE WARRANTY ON OEM EQUIPMENT. HOW DO I PERSUADE CONTINENTAL TO ADJUST THIS SET OF TIRE. I HAVE NO CHOICE BUT REPLACE THE SET AS THEY ARE NOT SAFE. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR