2013 FORD ESCAPE Complaints

WE HAVE A 2013 CPO FORD TITANIUM WITH 30,000 MILES ON IT, AND IT RECENTLY STARTED TO HAVE PROBLEMS WITH IT LOOSING POWER WHILE TRYING TO EXCELLERATE. MOST OF THE TIME IT IS FROM A STOPLIGHT OR SIGN, BUT ON OCCASION WHILE GETTING ON THE HIGHWAY. THE ENGINE STARTS TO STUMBLE, AND WON'T GET UP TO SPEED. THE "SERVICE ENGINE NOW" LIGHT COMES ON, AND WE HAVE TO LIMP TO THE SIDE OF THE ROAD. WHEN PUTTING IT IN NEUTRAL, THE ENGINE REVS UP TO 3000 RPMS BEFORE WE TURN IT OFF. AFTER LETTING THE COMPUTER "REBOOT " , THE ENGINE IS OK AND THE "SERVICE ENGINE" LIGHT GOES OFF. THIS HAS HAPPENED TO US AT LEAST SIX TIMES IN THE LAST TWO MONTHS. TWICE WE HAVE HAD IT TO CREST LINCOLN (PURCHASED FROM) IN WOODBURY, CT., AND ONCE TO AN INDEPENDENT TECHNICIAN WITH NEITHER OF THEM ABLE TO GET A FAULT CODE FROM THE COMPUTER MEMORY. IT IS COMPLETELY VOID OF ANY FAULT CODES! MY NEPHEW HAS THE SAME CAR FROM ANOTHER DEALER, AND THEY ARE HAVING THE SAME PROBLEM! IT PUTS US IN DANGEROUS SITUATIONS. EVERY TIME WE PULL AWAY FROM A STOP SIGN, WE HOPE THERE IS NOT A DUMP TRUCK GOING TO RUN US OVER! THE NHTSA NEEDS TO LOOK INTO THIS SAFETY ISSUE!

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING 35 MPH, THE LOW COOLANT LIGHT ILLUMINATED, THE TEMPERATURE STARTED RUNNING HOT, AND THE SERVICE ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE THERMOSTAT AND HOSES NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 71,000.

ON 10-25-15, I WAS DRIVING A FEW MILES FROM MY HOME WHEN A LIGHT CAME ON STATING "HIGH ENGINE TEMPERATURE, PULL OVER SAFELY." WITHIN 30 SECONDS OF PULLING OVER, THE FLAMES CAME OUT FRM UNDER THE HOOD NEAR THE WINDSHIELD. WITHIN 5 MINUTES MY VEHICLE WAS FULLY ENGULFED INSIDE AND COMPLETELY DESTROYED. I CONTATED THE DEALERSHIP WHO INFORMED ME OF A RECALL THAT OIL COULD LEAK ONTO THE ENGINE AND START A FIRE. I WAS NEVER NOTIFIED. I WAS GIVEN A NUMBER FOR FORD CUSTOMER RELATIONS. I NOTIFIED THEM OF WHAT HAPPENDED AND WAS TOLD THEY TURNED MY CASE OVER TO THEIR LEGAL COUNSEL AND I WOULD RECIEVE A WRITTEN RESPONSE FROM FORD IN 15 BUSINESS DAYS. IHAVE STILL NOT RECIEVED A LETTER AND I WAS TOLD I JUST HAVE TO WAIT FOR THE LETTER.

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 65 MPH, THE IGNITION KEY INDEPENDENTLY MOVED INTO THE OFF POSITION AND THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE FAILED TO RESTART AND WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 111,000.

ON 10-10-2015, OUR 2013 FORD ESCAPE 4WD STARTED DISPLAYING AN ABS ERROR CODE, ALONG WITH A TRACTION CONTROL SYSTEM ERROR AND A "HILL START ASSIST NOT AVAILABLE" ERROR MESSAGE, SIMULTANEOUSLY. THE ABS BRAKES WOULD ENGAGE AT LOW TRAVEL SPEED. WE TOOK IT TO THE DEALER, WHO DETERMINED THAT A REAR WHEEL SENSOR HAD FAILED. THEY KEPT THE CAR FOR TWO WEEKS AND RETURNED IT ON 10-21-2015. IT HAD 24,273 MILES ON IT. NOW, 3 WEEKS LATER, ON 10-16-2015, THE VERY SAME PROBLEM HAS RECURRED, WITH THE DASH LIGHTS DISPLAYING FOR THE ABS SYSTEM FAILURE, THE TRACTION CONTROL SYSTEM FAILURE AND THE "HILL START ASSIST NOT AVAILABLE". THE ABS SYSTEM ENGAGES AT LOW SPEEDS CAUSING THE BRAKES TO GRAB, RENDERING THE CAR UNSAFE TO DRIVE. THIS CAR IS A 'LEMON' IN OUR OPINION, AS IT HAS HAD 5 MAJOR BREAKDOWNS, INCLUDING A MAJOR ENGINE PROBLEM AT 720 MILES, A FAILURE OF THE AIR BAG CONTROLLER, TWO PROBLEMS WITH THE ABS SYSTEM, AS DOCUMENTED HEREIN, AND TWO RECALLS RELATED TO THE ENGINE POTENTIALLY CATCHING ON FIRE DUE TO A FUEL LEAK (A RECALL, FOLLOWED BY A RECALL TO FIX THE RECALL). I SINCERELY BELIEVE THAT THIS VEHICLE IS DANGEROUS AND HAVE ASKED THE FORD MOTOR COMPANY TO BUY BACK THIS VEHICLE SEVERAL TIMES, BUT THEY HAVE REFUSED TO DO SO. I FEAR THAT MY WIFE AND I ARE NOT SAFE WHILE DRIVING THIS CAR DUE TO THE HIGH NUMBER OF DEFECTS ON THIS ONE PARTICULAR VEHICLE. I AM REPORTING THIS ABS/TRACTION CONTROL PROBLEM SINCE IT HAS NOW HAPPENED TWICE, AS I BELIEVE IT LIKELY IMPACTS OTHER FORD ESCAPES MADE AT THE SAME TIME, AND LIKELY INDICATES A BAD BATCH OF WHEEL SENSORS THAT ARE FAILING PREMATURELY IN THE FIELD. SINCE THE FAILURE OF THE WHEEL SENSOR DISABLES THE ABS AND TCS SYSTEMS, THIS IS A DANGEROUS DEFECT, AS IT CAN HAPPEN COMPLETELY AT RANDOM. MY WIFE WAS 100 MILES FROM HOME LAST TIME AND HAD TO DRIVE BACK WITH THE ABS & TCS NOT FUNCTIONING.) THIS CAR IS "UNSAFE AT ANY SPEED"! *TR

2013 SEL AND HAVE FRONT END NOISE. WHEN TURNING TO THE LEFT AND SOMETIMES TO THE RIGHT, THE FRONT END WILL MAKE A LOUD POPPING NOISE. IT FEELS LIKE THE FRONT WHEEL IS FALLING OFF. BEEN TO FORD OVER 6 TIMES AND PROBLEM IS BACK FOUR MONTH LATER.

MULTIPLE TIMES CHECK ENGINE SERVICE ENGINE FAULT NOW COMES ON, KILLING ALL POWER AND STEERING TO VEHICLE. STALLED OUT IN TRAFFIC, ON HIGHWAY, AT A STOP, LOW SPEED, NO SPEED, HIGH SPEED. LOST ALL ABILITY TO ACCELERATE OR CONTROL VEHICLE. TRACTION CONTROL SENSOR LIGHT LIT UP, CHECK ENGINE LIGHT LIT UP, AIRBAG SENSOR LIT UP AND YET RUNNING THE CHECK SYSTEMS ON IT RESPONDS THAT ALL SYSTEMS ARE NORMAL AND NO ACTIVE MESSAGES. PREVIOUSLY HAD ISSUE WITH A BAD WHEEL SENSOR AFFECTING RPM'S, SPEED, AND ACCELERATION. IT TOOK THE DEALER 4 DAYS TO FIGURE THAT OUT AS NO COMPUTER CODES DISPLAYED. WHEN TURNING THE LIGHTS ON MANUALLY, THE SENSOR ON THE DASH DOESN'T LIGHT UP AND IT DOES NOT TURN THE LIGHTS ON UNLESS IT IS COMPLETELY DARK OUTSIDE. NOT GOOD FOR THESE RAINY OVERCAST MORNINGS. THE ENGINE STALLING HAPPENED IN ALL DIFFERENT CIRCUMSTANCES AND TRAVELING IN INNER CITY TRAFFIC AND LOSING POWER HAS PROVEN TO BE QUITE DANGEROUS. IT FIRST HAPPENED YESTERDAY WHILE TRAVELING SHORT TRIP TURNING INTO PARKING LOT. TODAY IT OCCURRED 12 TIMES IN A SPAN OF A 25 MILE TRIP WITH MY GRANDDAUGHTER IN THE CAR. I READ THE FORD WEBSITE AND NTSA ONES AND FEEL IT COULD POSSIBLY BE RELATED TO RECALL # 14S17 BUT WHEN I RUN THE VIN NUMBER, IT ONLY SHOWS ACTIVE RECALL RELATED TO AIRBAGS. IT HAS HAD MULTIPLE RECALLS SINCE FIRST 3 MONTHS OF OWNERSHIP AND DEALER WHERE PURCHASED NEVER SEEMS TO KNOW OR HAVE PARTS IN ORDER TO ADDRESS RECALL ISSUES. THE PROBLEM IS THAT WHEN THIS HAPPENS, YOU LOSE ALL ABILITY TO CONTROL THE VEHICLE AND THERE IS NO INDICATION OF WHEN OR WHERE IT'S GOING TO HAPPEN. WE WERE SITTING AT AN INTERSECTION AND WHEN THE LIGHT TURNED GREEN, I ACCELERATED AND IT LOST POWER AND THERE WAS NOWHERE TO GET THE VEHICLE OFF OF THE ROAD AS IT WAS TRAFFIC ALL AROUND US. I TURNED MY HAZARDS ON AND PRAYED WE DIDN'T GET HIT BY THE ONCOMING ONSLAUGHT OF TRAFFIC.

POWER STEERING QUIT INSTANTLY MAKING STEERING IMPOSSIBLE. RESTARTED ENGINE 15 MINUTES LATER AND WAS ABLE TO DRIVE. TOOK TO DEALER WHERE SAME ERROR CODE SHOWED AND POWER STEERING QUIT AGAIN. HAD REPAIRS DONE FOR $1600 AT 49,500 MILES. FORTUNATELY, VEHICLE SITTING STILL WHEN STEERING WENT OUT.

ENGINE COOLANT SERVICE REQUIRED, CHECK ENGINE LIGHT. CHECKED COOLANT LOW. ADDED COOLANT 4 DAYS LATER THE SAME MESSAGE APPEARS AGAIN. ADD MORE COOLANT. TAKE MY VEHICLE TO DEALERSHIP DUE TO THE LEAK. WHICH IS A RECALL ON OTHER 2013 FORD ESCAPE BUT APPARENTLY NOT MINES. I HAVE T REPLACE WATER PUMP, GASKET, SERVICING BELT AND 1 GALLON OF COOLANT FOR OVER $1100.00 WITH NO HELP FROM FORD. WHEN THEY KNOW THEY SHOULD DUE A RECALL ON ALL 2013 FORD ESACAPES.

I WAS DRIVING GOING 40 MPH & CAR JUST DIED, THE ENGINE TURNED OFF ALMOST GOT RE ENDED AS THE CAR JUST CAME TO A STOP. I WAS NOT ABLE TO RESTART FOR A COUPLE MINUTES. ALL THE POWER STAYED ON BUT THE ENGINE DIED AND THE CAR LOST MOMENTUM.