2013 FORD ESCAPE Complaints

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, THE VEHICLE DECREASED IN SPEED AND THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD WHEN DEPRESSED. THE FAILURE OCCURRED INTERMITTENTLY. IN ADDITION, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER ON FOUR OCCASIONS BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 23,000. THE VIN WAS NOT AVAILABLE.

MY CAR HAS HAD A TOTAL OF 12 RECALLS. IN THE LAST 3 MONTHS I HAVE HAD THE CAR TO WILSON FORD FOUR TIMES FOR THE SAME PROBLEM. THE FIRST TIME IT HAPPENED, I WAS ON THE INTERSTATE GOING TO WORK. THE CAR STUTTERED, ACTING LIKE IT WASN'T GETTING ANY GAS AND WANTED TO STALL. I WAS AFRAID I WAS GOING TO GET HIT FROM BEHIND. THE CAR WOULD ONLY GO ABOUT 30-40 MILES AN HOUR. WILSON FORD SAID THEY REPLACED A MAP SENSOR. I DROVE THE CAR FOR ABOUT A WEEK. THE SAME PROBLEM OCCURRED . WILSON'S TOLD ME THE SENSOR WAS BAD. THE SAME PROBLEM AGAIN. THEY THEN SAID THEY HAD TO RESET THE COMPUTER AND FIX A FRACTURED WIRE. MY HUSBAND WAS DRIVING THE CAR LAST THURSDAY. MY GRANDSON WAS A PASSENGER. THIS PROBLEM AGAIN OCCURRED. THIS IS A SAFETY ISSUE. I HAVE COMPLAINED TO THE DEALERSHIP AND ALSO FORD COMPANY WITHOUT ANY SATISFACTION. THIS PROBLEM OCCURS WHEN THE CAR IS IN MOTION. I FILED A COMPLAINT WITH THE NHTSA ON SEPT 28 VIA TELEPHONE. I SPOKE WITH AMY AROUND 7PM. I GAVE HER ALL MY INFO. WE WERE CUT OFF BY HER LINE. I'M NOT SURE ALL INFO WAS RECORDED. I HAVE ALSO CONTACTED THE WV STATE ATTORNEYS OFFICE. MY CAR IS STILL AT WILSON FORD. I HAVE NOT HEARD FROM THEM.

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING AT APPROXIMATELY 5 MPH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND THERE WAS AN ABNORMALLY STRONG BURNING ODOR COMING FROM THE VEHICLE. THE CONTACT STATED THAT THE TOUCH SCREEN, RADIO, AND NAVIGATION FAILED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 24,000.

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THE VEHICLE OVERHEATED AND AN UNKNOWN WARNING LIGHT ILLUMINATED. THE VEHICLE WAS THEN PARKED AND SMOKE EMITTED FROM THE HOOD. THE CONTACT AND PASSENGER WERE ABLE TO EXIT THE VEHICLE BEFORE IT WAS ENGULFED IN FLAMES. NO POLICE REPORT WAS FILED. THE FIRE WAS EXTINGUISHED BY A PASSING MOTORIST. NO INJURIES WERE SUSTAINED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ANTI-FREEZE HAD LEAKED UNTO THE ENGINE CAUSING THE FIRE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN THE NHTSA CAMPAIGN NUMBER: 12V431000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 66,000.

THE JERKING STUTTERING PROBLEM WENT FOR ABOUT A MONTH AND HALF. TODAY IT CAME BACK WITH A VENGEANCE. WHILE DRIVING FROM MASSACHUSETTS TO NEW YORK TO SPEND THE HOLIDAY WITH THE FAMILY GOT ABOUT 20 MILES AWAY FROM HOME STARTED STUTTERING JERKING THEN WENT TO PAY THE TOLL SLOW DOWN IN TRAFFIC SHE DIED . 5 LANE HIGHWAY WOULD START BUT PUT IN DRIVE DIED. NOTHING BUT PROBLEMS SINCE BOUGHT THE THING. WIFE TOLD ME SHE DON'T EVEN WANT TO SEE IT IN THE DRIVEWAY EVER AGAIN WITH ALL THE PROBLEMS SHE FEELS UNSAFE DRIVING IT

DRIVING ON ROAD AND HIGH ENGINE TEMPERATURE WARNING CAME ON. PULLED OVER AT FIRST SAFE AREA, A VERY SHORT DISTANCE. SHUT VEHICLE OFF AND IN APPROXIMATELY 2 MINUTES FLAMES WERE COMING FROM UNDER HOOD.

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V597000 (AIR BAGS, SEAT BELTS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. MA 10/21/15 *CN

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING 15 MPH, THE FRONT PASSENGER SIDE TIRE SUDDENLY FRACTURED FROM THE VEHICLE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE CONTACT DISCOVERED THAT THE SUSPENSION SHOCKS WERE FRACTURED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 7,500. THE VIN WAS NOT AVAILABLE. MA 10/8 *BF *CN *JB 3/28/18 *TR

THE LATCH ON THE REAR DRIVER'S SIDE DOOR BROKE. I DID NOT SLAM IT OR EVEN SHUT IS HARD. I WAS ABLE TO BUNGIE THE DOOR CLOSED AND GOT IT TO THE DEALER TO FIX THE PROBLEM. I WENT TO PICK UP THE VEHICLE AFTER THE WORK WAS COMPLETE AND WHEN THEY WENT TO GET IT THEY SAID THE DRIVER'S SIDE DOOR WOULD NOT SHUT. THE ATTENDANT WHO WENT TO GET IT SAID THE DOOR WAS OPEN SLIGHTLY WHEN HE GOT IN. SO I HAD TWO LATCHES BREAK WITHIN A MATTER OF HOURS, AND I STILL DON'T HAVE THE VEHICLE WITH ME. I CAME HOME AND SAW THAT THERE WERE RECALLS ON SOME OF FORD'S OTHER MODELS. THIS IS CONCERNING BECAUSE IT SEEMS AS THOUGH THESE LATCHES BREAK FOR NO REASON AND AT RANDOM TIMES. I HAVE A YOUNG DAUGHTER AND NOW IT WILL BE IN THE BACK OF MY MIND WILL ANOTHER LATCH BREAK WHEN SHE IS IN THE VEHICLE, OR WILL MY WIFE OR I HAVE TO WORRY ABOUT FALLING OUT OF THE VEHICLE WHILE DRIVING. FORD HAS RECALLED LATCHES ON OTHER VEHICLES AND FROM THE PICTURES I HAVE SEEN LOOK ALMOST IDENTICAL TO THE THE ONES THAT BROKE ON OURS.

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 5 MPH, THE CONTACT NOTICED SMOKE UNDER THE ENGINE AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS NOTICED THAT ENGINE OIL WAS DRIPPING ONTO THE MANIFOLD AND DIAGNOSED THAT THE TURBO NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN THE NHTSA CAMPAIGN NUMBER: 13V583000 (ENGINE). THE APPROXIMATE FAILURE MILEAGE WAS 70,000. MA 10/16/15 *CN