2013 FORD ESCAPE Complaints

MY 2013 FORD ESCAPE REAR PASSENGER DOOR LATCH, THE PART WHICH CATCHES THE METAL BAR WHICH IS CONNECTED TO THE VEHICLE, DOES NOT CLOSE AND SECURELY SHUT THE PASSENGER DOOR. IT WILL REMAIN OPEN AND OPEN UP IF I MAKE A LEFT HAND TURN. THE LATCH MECHANISM IS MALFUNCTIONING AND DOES NOT KEEP THE REAR DOOR CLOSED.

WHEN SHIFTING FROM SPORT MODE (S) TO DRIVE (D), THE SHIFTER MECHANISM DOES NOT LOCK OUT NEUTRAL (WHICH SHOULD REQUIRE PRESSING THE RELEASE BUTTON.) I PUSHED THE SHIFTER FROM SPORT DIRECTLY TO NEUTRAL, CAUSING ME TO TEMPORARILY LOSE POWER WHILE MERGING.

AFTER TRAVELING ON A 5 HOUR ROUND TRIP I STOPPED TO FUEL. AFTER FUELING I STARTED MY ENGINE AND BEGIN TO PULL AWAY. NO STEERING!! RECEIVED MESSAGE 'STEERING ASSIST FAULT'. I WAS JUST TRAVELING ON THE HIGHWAY AT 75 MPH. IF I HAD BEEN TRAVELING AT THAT RATE WITH MY 3 GRANDCHILDREN RIDING....WELL, GOD ONLY KNOWS WHAT THE OUTCOME WOULD HAVE BEEN. IT WAS TOTALLY IN GOD'S HANDS THAT I STOPPED BEFORE IT SHUT DOWN WITHOUT WARNING.

DRIVING DOWN STREET WHEN VEHICLE SUDDENLY WENT INTO LIMP MODE. VEHICLE HAS HAD NUMEROUS PREVIOUS ENGINE FAULT SERVICE READINGS ON SCREEN. DEALER HAS BEEN UNABLE TO REPAIR. IN SHOP AGAIN.

WHEN I WAS DRIVING MY VEHICLE ON A LOCAL ROAD IN A RESIDENTIAL AREA, THE CHECK ENGINE LIGHT WAS ON. THAT DAY, I'VE NEVER DRIVEN ON A FREEWAY, OR FASTER THAN 45 MPH, AND THE PROBLEM OCCURS ONLY AFTER NORMALLY LOW SPEED DRIVING FOR 15 MIN. I GOT THE VEHICLE INSPECTED BY THE DEALER, AND THEY TOLD ME THE ERROR CODE IS P026B7, AND IT HAS SOMETHING WRONG WITH THE COOLANT BYPASS VALVE. THAT PART IS NOT COVERED BY THE POWER TRAIN WARRANTY. THE VEHICLE HAD A RECALL BEFORE ASSOCIATED WITH THE COOLANT LEAKAGE, SO IT IS VERY SUSPICIOUS THAT THE COOLANT BYPASS VALVE IS ALSO INHERENTLY DEFECTED, CONSIDERING WITH SO MAY OTHER VEHICLES SHARING THE SAME FAILURE WITH THE SAME ENGINE.

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING AT 40 MPH, THE VEHICLE BEGAN TO VIBRATE. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT THE SHAFT AND JOINT ASSEMBLY, BUSHING, SEALS, RIGHT FRONT AXLE, AND SHAFT JOINT FORWARD NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. FIVE MONTHS LATER WHILE DRIVING AT 65 MPH, THE CONTACT NOTICED STRONG FUEL FUMES EMITTING IN AND AROUND THE VEHICLE. THE VEHICLE WAS TAKEN BACK TO THE DEALER, WHO DIAGNOSED THAT THE FUEL LINES NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT WAS AWARE OF NHTSA CAMPAIGN NUMBER: 13V584000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 54,000.

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING AT 73 MPH, THE AIR BAG WARNING LIGHT, TRACTION CONTROL WARNING LIGHT, BRAKE WARNING LIGHT, AND SERVICE ENGINE LIGHT ILLUMINATED. THE CONTACT STATED THAT THE ANTI-LOCK BRAKING SYSTEM ON THE FRONT PASSENGER SIDE WAS ENGAGED WHICH CAUSED THE VEHICLE TO PULL TO THE RIGHT AND CRASHED INTO A CONCRETE PILLAR. THE CONTACT STATED THAT THE AIR BAGS DID NOT DEPLOY. THE FRONT SEAT PASSENGER SUSTAINED INJURIES THAT DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V495000 (ELECTRICAL SYSTEM); HOWEVER, THE VEHICLE WAS NOT REPAIRED DUE TO THE PART NOT BEING AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 25,000.

MY 2013 FORD ESCAPE SEL IS EQUIPPED WITH AN INTELLIGENT KEY SYSTEM. THIS KEY ALLOWS THE DRIVER TO UNLOCK THE CAR BY SIMPLY TOUCHING THE DOOR HANDLE. THE SYSTEM ALSO INCLUDES A FEATURE THAT PREVENTS THE DOORS FROM LOCKING OR UNLOCKS THE DOORS IMMEDIATELY IF KEYS ARE LEFT INSIDE THE CAR WITHOUT A DRIVER OR PASSENGER PRESENT. THE CAR ALSO INCLUDES A AUTO-LOCKING FEATURE THAT IS SUPPOSED TO LOCK ALL DOORS ONLY WHEN THE CAR IS IN DRIVE AND BEGINS MOVING ABOVE 5 MPH. ON THREE OCCASIONS, INCLUDING THE LAST (7/22/2015) THIS SYSTEM HAS MALFUNCTIONED TO SUCH A DEGREE THAT ITS BEHAVIOR WAS THE EXACT OPPOSITE OF ITS INTENDED DESIGN. ON TWO OCCASIONS INVOLVING MY WIFE, WHO NATURALLY CARRIES THE KEYS IN HER PURSE. SHE HAS GOTTEN OUT OF THE CAR OR LOADED THE CAR FROM THE PASSENGER SIDE AND CLOSED THE DOOR WITHOUT LOCKING THE CAR MANUALLY. HER KEYS REMAINED IN HER BAG ON THE PASSENGER SIDE, WHILE SHE WALKED AROUND THE CAR TO RETRIEVE THEM OR TO ENTER THE DRIVERS SIDE. ON THESE OCCASIONS THE CAR HAS LOCKED ITSELF WITH THE KEYS INSIDE AS SOON AS SHE CLOSED THE DOOR AND SHE COULD NOT GET INTO THE CAR. THE FIRST TIME A WINDOW HAD TO BE BROKEN TO REGAIN ACCESS, THE SECOND THE DOOR WAS OPENED BY A LOCKSMITH. THE LAST TIME WE WERE AT A RESTAURANT I HAD A KEY IN MY SHIRT POCKET AND MY WIFE HAD HERS IN HER PURSE, WE GOT OUT TO SPEAK WITH FRIENDS BEFORE WE WENT IN. WHEN MY WIFE TURNED TO GET HER PURSE THE DOORS WERE LOCKED AND WOULD NOT UNLOCK, I WALKED OVER TO OPEN THE DOOR THERE WAS NO RESPONSE FROM ANY DOOR, PULLED THE KEY FROM MY POCKET AND PRESSED THE UNLOCK BUTTON NO RESPONSE, PUSHED IT TWO MORE TIMES BEFORE THE DRIVERS DOOR UNLOCKED. ALL OF THESE HAPPENED IN TEMPERATURES ABOVE 97 THERE ARE TWO MAJOR FAILINGS OCCURRING. IF YOU GET OUT OF THE CAR WITHOUT THE KEYS AND CLOSE THE DOOR, IT CAN LOCK ITSELF. MAYBE WITH A CHILD INSIDE. FORD CANNOT REPLICATE THIS INTERMITTENT PROBLEM.

DOOR LATCH BROKE TWICE WHILE CAR WAS PARKED. BOTH TIMES I WAS SHOPPING AND CAME OUT TO FIND DOOR LATCH POPPED OPEN. FIRST TIME WAS 04/17/2014, REAR DRIVERS SIDE AND SECOND TIME WAS 03/28/15, DRIVER SIDE DOOR. WHEN THIS HAPPENS YOU CAN NOT CLOSE THE DOOR OR LATCH IT IN ANYWAY. I HAD TO FIND ROPE AND BUNGY CORDS TO TRY TO SECURE IT SHUT. I WAS TRANSPORTING MY GRANDCHILDREN AT THE TIME, ONE PRESCHOOLER AND ONE INFANT. THIS IS A VERY DANGEROUS SITUATION. AFTER 2ND LATCH BROKE I TALKED WITH A FORD CAR SALESMAN WHO INFORMED ME THAT THEY HAVE HAD MANY PROBLEMS WITH THE DOOR LATCHES.HE INFORMED ME THAT THEY HAVE BEEN RECALLED ON CERTAIN FORD VEHICLES.THIS IS A SERIOUS SAFETY HAZARD! CHILDREN COULD HAVE BEEN KILLED IF DOOR SUDDENLY SWUNG OPEN WHILE DRIVING, ESPECIALLY IF YOU TURN A CORNER AND HAVE NO CONTROL OF THE BACK DOOR.

WHILE DRIVING DOWN THE HIGHWAY I PUSHED ON THE ACCELERATOR TO PASS ANOTHER CAR SAFELY. THE ACCELERATOR DID NOT REACT FOR 4 SECONDS, THIS IS A SERIOUS SAFETY ISSUE AND IF OUR GOVERNMENT IS NOT LOOKING OUT FOR US, WHO IS. I NOTICED OTHER POSTINGS LIKE THIS AND I HAVE COMPLAINED TO FORD THAT I HAVE A LEMON AND THEY HAVE CHOSEN NOT TO DO ANYTHING ABOUT IT. DO I NEED TO START WRITING MY SENATOR OR CONGRESS PERSON FOR SOMETHING TO HAPPEN, WHAT DOES IT TAKE FOR SOMEONE TO NOTICE THESE COMPLAINTS, A DEATH FROM THESE DEFECTS? FORD HAS CHOSEN TO IGNORE IT AND APPARENTLY THE NHTSA AS WELL. I HAVE HAD SEVERAL ISSUES WITH MY ESCAPE AND HAVE COMPLAINED TO FORD, I AM A VETERAN AND CANNOT AFFORD A LAWYER AS I AM PUTTING THREE PEOPLE THROUGH COLLEGE. HELP!!!!!!!.....UPDATED 10-27-15 *BF