2013 FORD ESCAPE Complaints
View complaints related to 2013 FORD ESCAPE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 2,650 complaints submitted for the 2013 FORD ESCAPE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2013 FORD ESCAPE- GLADYS, VA
BACK IN AUG. 2014 I GOT A RECALL - 14S17 OCT. 2014 GOT A RECALL - 14S21 I HAVE BEEN CALLING OUR FORD DEALER EACH MONTH AND THEY STILL DON'T HAVE THE PARTS. SO I CONTINUE TO GET A CARD FROM FORD REMINDING ME OF THE RECALL AND TO CONTACT THE FORD DEALER TODAY. WELL THEN, WHY DON'T THE FORD DEALERS HAVE THE PARTS. *JS
Source: NHTSA WEB SITE -
2013 FORD ESCAPE- SHELBYVILLE, KY
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING VARIOUS SPEEDS, THE ENGINE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE FAILED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE RESTARTED AFTER NUMEROUS ATTEMPTS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V495000 (ELECTRICAL SYSTEM). THE APPROXIMATE FAILURE MILEAGE WAS 54,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 FORD ESCAPE- PITTSBURGH, PA
RECALL REPAIR DONE IN AUGUST 2014 FOR WELL PUBLICIZED LOCALIZED OVERHEATING OF CYLINDER HEAD ISSUE. HAVE HAD TWO INSTANCES OF OVERHEATING SINCE... THE LAST INCIDENT OCCURRED ON 2/19. THE VEHICLE WENT TO LOW POWER MODE AND INSTRUCTED MY WIFE TO PULL OVER IMMEDIATELY AND STOP ENGINE... SHE DID.... AFTER SITTING FOR APPROX 10 MINUTES SHE RESTARTED THE ENGINE AND TEMPERATURES RETURNED TO NORMAL HOWEVER THE ENGINE LIGHT IS NOW ON AND I WILL BE TAKING THE VEHICLE FOR REPAIRS AGAIN ON MONDAY. I AM VERY CONCERNED ABOUT THE RELIABILITY OF THIS VEHICLE AND SPECIFICALLY THIS ENGINE OPTION. I HAVE NO IDEA WHAT DAMAGE WAS CAUSED BY THIS LATEST INCIDENT... I'M SURE THERE WILL BE SOME RESIDUAL LONGEVITY IMPACTS IF I KEEP THE VEHICLE. I PREDICT THAT THIS ENGINE WILL CONTINUE TO HAVE ISSUES.. BOTH INCIDENTS DID OCCUR DURING EXTREME COLD (BELOW ZERO) SO IT SEEMS TO BE COOLING SYSTEM RELATED... WHICH WAS THE BASIS OF THE ORIGINAL RECALL. *TR
Source: NHTSA WEB SITE -
2013 FORD ESCAPE- GARRISON, MN
OIL LEAK FOUND AT ROUTINE OIL CHANGE. OIL LEAK WAS WITH TURBOCHARGER. TURBOCHARGER WAS REPLACED. ENGINE SHUTS DOWN DUE TO LOW OIL. THIS CAR IS EXTREMELY DANGEROUS TO DRIVE IN HIGH TRAFFIC AREAS DUE TO UNKNOWN SHUTDOWNS. CAR EXHAUST IS A BLUE CLOUD. CAR EXHAUST PIPES DRIP OIL. THE CAR STICKS OF OIL. THE WINDOWS NEED CONSTANT CLEANING FOR OIL RESIDUE. FORD SAYS OIL CONSUMPTION TEST PASSES. FORD REFUSES TO TEST THE ENGINE OIL LEVEL AFTER 3000 MILES AND ADDING ONE QUART OF OIL. FORD IS MAKING EVERY EFFORT TO GET THIS VEHICLE OUT OF THE WARRANTY PERIOD BY REFUSING TO ADMIT THEIR FAILURE TO ACCURATELY PERFORM AN OIL CONSUMPTION TEST WITH DOCUMENTATION. FORD REFUSES TO PERFORM ANOTHER OIL CONSUMPTION TEST. THIS CAR IS A LEMON. I4 ENGINE IS A GUTLESS GAS-GUZZLER. *TR
Source: NHTSA WEB SITE -
2013 FORD ESCAPE- FIRST WASHONGTON, MD
MY FORD ESCAPE 2013 SEL CAME WITH LUGNUTS THAT HAVE METAL CUPS AND THESE EXPENDED CAUSING ISSUES WHEN TRYING TO TAKE THEM OFF. NO ONE WAS ABLE TO FIND A SOCKET THAT WOULD FIT THE NOW BIGGER LUGNUTS. I HAD TO TAKE THE CAR TO THE MECHANICS TO GET ALL THE ORIGINAL BAD LUGNUTS OFF AND REPLACED THEM WITH ALL NEW ONES. THESE TYPE OF LUGNUTS SHOULD BE LABELED AS DEFECTIVE AND BE RECALLED. I HAD TO SPEND ABOUT $300 TO TAKE THEM OFF AND HAVE THEM ALL REPLACED. FORD WILL NOT PAY FOR ANY OF THIS UNLESS THERE IS A RECALL. *TR
Source: NHTSA WEB SITE -
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2013 FORD ESCAPE- LEHIGH ACRES, FL
TL*THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO A DEALER FOR NHTSA CAMPAIGN NUMBER: 14V597000 (AIR BAGS , SEAT BELTS) HOWEVER, IT WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 FORD ESCAPE- OPELIKA, AL
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE WENT INTO POWER SAVING MODE. THE VEHICLE'S SPEED REDUCED AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE ENGINE WAS SHUT OFF THEN RESTARTED, AND THE VEHICLE RESUMED NORMAL OPERATION. THE FAILURE RECURRED MULTIPLE TIMES INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE MAT SENSOR WAS REPLACED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 25,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 FORD ESCAPE- DECATUR, IL
THE CAR HAS HID HEADLIGHTS. THESE LIGHTS USE A "SHUTTER" TO CUT OFF THE LIGHT ON "LOW BEAM". THE "SHUTTER" IS STUCK AND DOES NOT RAISE TO OBSCURE THE LAMP IN "LOW BEAM" LEAVING THE LAMP ON "HIGH BEAM" WHENEVER THE HEADLAMPS ARE ON. OUR ESCAPE HAS THIS PROBLEM ON THE DRIVERS SIDE RESULTING IN MANY FLASHES FROM ONCOMING DRIVERS. THIS IS A CLEAR SAFETY PROBLEM AS IT IMPAIRS THE VISION OF ONCOMING TRAFFIC AND WE HAVE NO CONTROL OVER IT. FORD WILL NOT RECOGNIZE THIS AS A SAFETY ISSUE. THEY WILL ONLY REPAIR IT IF IT FALLS IN THE 3 YR. 36,000 MILE WARRANTY. I HAVE FOUND INCIDENTS ON THE INTERNET GOING CLEAR BACK TO 2005 ON FORD FOCUS CARS WITH SAME PROBLEM. *TR
Source: NHTSA WEB SITE -
2013 FORD ESCAPE- UPPER MARLBORO, MI
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THE VEHICLE OVERHEATED AND STALLED. ADDITIONALLY, THE ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 38,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 FORD ESCAPE- GIG HARBPR, WA
THIS IS AN INTERMITTENT POWER LOSS ISSUE ON A 2013 FORD ESCAPE PURCHASED ON DECEMBER 31, 2013. WE HAVE HAD THE ISSUE SINCE THAT DATE. AT SPEEDS UNDER 35MPH AND ALWAYS WHILE MAKING A TURN, THE VEHICLE LOSES ALL POWER AND MUST BE COASTED TO A SAFE SPOT, STOPPED, PUT INTO PARK, AND THEN TURNING THE KEY TO RESTART. THIS ISSUE HAPPENS 1-4 TIMES A WEEK DURING DAILY USE. WE HAVE TAKEN IT TO THE DEALER SHIP 3 TIMES. THE FIRST TWO TIMES I NOTIFIED THEM OF THE ISSUE VERBALLY, BUT SINCE IT DID NOT HAPPEN DURING THEIR TEST DRIVES, NOTHING WAS DONE OR NOTED. THIS LAST TIME, THE ISSUE OCCURRED ON DECEMBER 24, 2014, WHILE MAKING A LEFT HAND TURN THROUGH A CITY INTERSECTION THAT ALSO PUT THE VEHICLE ON A SLIGHT INCLINE, THE POWER WAS LOST, AND WE COULD NOT COAST TO SAFETY TO RESTART THE VEHICLE. ANOTHER VEHICLE HAD TO LOCK ITS BRAKES TO AVOID A COLLISION. ON JAN 2, 2015 I TOOK THE VEHICLE BACK TO LAKEWOOD FORD IN LAKEWOOD, WA WHERE IT WAS PURCHASED. THEY HAD THE VEHICLE FROM JAN 2 - JAN 9 2015. THEY TEST DROVE IT A TOTAL OF 26 MILES. THEY DID NOT USE A "FLIGHT RECORDER" TO CAPTURE ANY DATA. THE VEHICLE IS STILL UNDER WARRANTY AND I WILL BE TAKING IT TO EVERY FORD DEALERSHIP I CAN FIND UNTIL ONE OF THEM ACKNOWLEDGES AND REPAIRS THE ISSUE. I WILL ALSO BE RECORDING VIDEO OF THE ISSUE. THE CAMERA WILL CAPTURE THE INSTRUMENTATION AND ROAD. *TR
Source: NHTSA WEB SITE