2013 FORD ESCAPE Complaints

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE PASSENGER AND DRIVER SIDE MIRRORS MOVED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS FAILURE WAS 13,500. UPDATED 12/03/14*LJ UPDATED 10/1/15 *JS

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE INDEPENDENTLY DECELERATED. IN ADDITION, THE CONTACT STATED THAT THE SERVICE IMMEDIATELY WARNING LIGHT ILLUMINATED AND THE RPMS WOULD INCREASE AND DECREASE. THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V495000 (ENGINE) AND EXPERIENCED FAILURES AFTER THE REPAIR. THE SPECIFICS ON THE FAILURES AFTER THE RECALL WAS PERFORMED WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 11,000.

THE FORD ESCAPE 2010 WAS PARKED, THE TAILGATE WAS OPENED TO PUT IN A BABY CARRIAGE, THE TAILGATE WAS PULLED DOWN TO CLOSE AS USUAL, AND THE GLASS EXPLODED AND SHATTERED, INSIDE AND OUTSIDE THE VEHICLE. THERE WAS NO WARNING, AND NO PREVIOUS INCIDENT WITH THE GLASS OR THE TAILGATE. *TR

I OWN A FORD ESCAPE SE 2013, THIS LAST WEEKEND (10/13/2014) MY WIFE WAS GETTING OFF THE CAR WHEN SUDDENLY THE DOOR WAS PUSHED OUT BY THE WIND, HER FINGER WAS INJURED WITH A SMALL EDGE CORNER RIGHT AT THE FAR END OF THE PASSENGER DOOR, A LITTLE METAL EXPOSED. I GOT PICTURES OF THE THING AND THE FINGER. SO BE REALLY CAREFUL SPECIALLY IF YOUR KIDS ARE AT THE SAME HEIGHT AS THE SHARP POINT ON THE DOOR; THEY CAN GET INJURED ON THE FACE!! *TR

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT THE TRANSMISSION WAS SHIFTING ABNORMALLY IN AND OUT OF GEARS AND THERE WAS A SUDDEN INCREASE IN ENGINE RPMS. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. DURING A SECOND APPOINTMENT, THE TECHNICIAN DETERMINED THAT THE COMPUTER NEEDED TO BE RESET. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO REPAIRED THE THROTTLE BODY, THE MOTOR, THE ASSEMBLY CONTROL, THE ASSEMBLY TRANSMISSION, AND THE GASKET. THE REMEDY FAILED TO REPAIR THE FAILURE. IN ADDITION, WHILE TRAVELING 45 MPH DOWNHILL, THE VEHICLE STALLED AND CAUSED ANOTHER VEHICLE TO CRASH INTO THE CONTACT'S VEHICLE. THE CONTACT SUSTAINED MINOR INJURIES AND DID NOT SEEK MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V495000 (ENGINE). THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 25,000.

MY 2013 FORD ESCAPE KEEPS SHUTTING OFF WHILE IN MOTION AND ALSO WHEN STOPPED AT A STOP SIGN OR STOP LIGHT. HAS HAPPENED SEVERAL TIMES AND STARTED SOMETIME IN JUNE, 2014. HAPPENS REGARDLESS OF HOW SLOW OR FAST I AM MOVING IN THE VEHICLE. TOOK VEHICLE INTO MY LOCAL SERVICE DEPARTMENT FOR A SCHEDULED CHECK UP AND MENTIONED THE ISSUE AND THEY COULD NOT FIND ANYTHING WRONG. THE PROBLEM CONTINUED. CALLED FORD CORPORATE IN SEPTEMBER AND LOGGED A FORMAL COMPLAINT. THEY SAID THERE WAS NOTHING THAT COULD BE DONE UNTIL PARTS BECAME AVAILABLE. THEY COULD NOT SEND APPROPRIATE PARTS UNTIL THEY COULD FIGURE OUT WHAT IS GOING WRONG. THEN THEY SAID A RECALL WOULD BE ISSUED THE END OF SEPTEMBER AND PARTS WOULD BE AVAILABLE FOR FIXES THEN. CALLED LOCAL FORD SERVICE ON 10/10/2014 AND THEY CLAIM PARTS STILL HAVE NOT COME AND COULD BE ANOTHER WEEK. THIS SAME ISSUE SEEMS TO BE HAPPENING TO OTHER 2013 MODELS AROUND THE COUNTRY. FORD HAS BEEN VERY SLOW ABOUT ACKNOWLEDGING BUT WHEN PRESSED THEY SEEM TO GIVE PARTIAL ACKNOWLEDGMENT BUT STILL NO PROMISES. THIS IS A DANGEROUS ISSUE FOR DRIVERS. CAN SOMETHING BE DONE? IS FORD GOING TO BE ALLOWED TO LET THIS GO ON UNTIL SOMEONE HAS A SERIOUS ACCIDENT OR DIES? *TR

THERE WAS A SUDDEN LOSS OF STEERING CONTROL AND A VERY LARGE INCREASE IN STEERING EFFORT AS IF THE CAR HAD BEEN TURNED OFF AND THERE WAS NO POWER STEERING BOOST. IT BECAME EXCEEDINGLY DIFFICULT TO TURN THE WHEEL AND CONTROL THE VEHICLE. I MANAGED TO SLOW DOWN AND MAKE MY WAY TO THE SHOULDER WHERE I TURNED OFF THE CAR AND RESTARTED IT, WHICH CLEARED THE PROBLEM. THIS HAS NOW HAPPENED THREE DIFFERENT TIMES IN A SIMILAR MANNER. FORD SERVICE HAS INDICATED THAT CAN FIND NOTHING WRONG... THIS IS EXTREMELY SERIOUS AND UNDER SOME CIRCUMSTANCES, THE LOSS OF CONTROL COULD CAUSE AN ACCIDENT. *TR

I AM NOR SURE IF THIS IS A SAFETY ISSUE, BUT THIS VEHICLE HAS 3 MEMORY SEAT SETTINGS. THE PROBLEM IS IT CONTINUALLY LOOSES THE MEMORY SETTINGS. I AM CONCERNED BECAUSE I HAVE BROUGHT IT TO FORD SEVERAL TIMES AND THEY CAN'T FIND A PROBLEM. I AM NOT SURE IF THIS THING CAN RESET, MOVE OR DO SOMETHING ELSE AS I AM DRIVING. MY VEHICLE IS JUST NOW OUT OF WARRANTY, BUT THIS PROBLEM STARTED SEVERAL MONTHS AGO AND HAS BEEN BROUGHT TO FORD'S ATTENTION WHILE STILL IN WARRANTY. TO CLARIFY, I AM A BIG FORD FAN, I LOVE THIS VEHICLE AND THE FORD DEALERSHIP I FREQUENT IS VERY PROFESSIONAL AND TREATS ME WITH THE UTMOST RESPECT. *TR

NUMEROUS FAULTS WITH RADIO AND SYNC SYSTEM. THE RADIO WILL COME ON BY ITSELF AND WILL NOT SHUT OFF. THIS USUALLY OCCURS WHEN A CELL PHONE IS IN USE AND CONNECTS OR DISCONNECTS VIA BLUETOOTH WHEN THE CAR IS STARTED OR TURNED OFF. THE RADIO WILL NOT TURN OFF EVEN AFTER THE ENGINE IS TURNED OFF AND THE DOORS ARE OPENED, AND REMAIN ON EVEN IF I LOCK THE CAR. I WENT INSIDE A STORE NOT HAVING LEFT ANY RADIO ON OR ANYTHING, CAME OUT AND HE BATTERY WAS DEAD. I GOT A JUMP START AND THE RADIO CAME ON WHEN THE CAR STARTED FROM BEING JUMPED. EVIDENTLY SYNC TURNED ON THE RADIO. THIS HAS CAUSED ME TO BE LEFT WITH A DEAD BATTERY ON TWO OCCASIONS. I AM TAKING IT TO THE DEALER ON MONDAY, THIS IS A SATURDAY EVENING. *TR

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT WHILE THE VEHICLE WAS HAVING REGULAR MAINTENANCE PERFORMED, THE TECHNICIAN NOTIFIED THE CONTACT THAT THE HEAT SHIELD THAT GUARDED THE CATALYTIC CONVERTER DETACHED. THE CONTACT MENTIONED THAT HE WAS CONCERNED THAT THE VEHICLE MAY CATCH ON FIRE DUE TO THE FAILURE. AS A RESULT, THE PRIVATE MECHANIC STATED THAT THE HEAT SHIELD NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AT THE MANUFACTURER'S EXPENSE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 24,800. UPDATED 11/20/14*CN UPDATED 8/13/2015 *JS