2013 FORD ESCAPE Complaints

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE STALLED AND THE SERVICE ENGINE AND ENGINE MALFUNCTION WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000.

MY 2013 FORD ESCAPE SE IS HAVING A CONTINUOUS PROBLEM WITH THE AIRBAG LIGHT. THE AIRBAG WARNING LIGHT WILL ILLUMINATE IN THE INSTRUMENT PANEL AND STAY ON WHILE I AM DRIVING. THIS HAPPENS INTERMITTENTLY AND IS DIFFICULT TO PREDICT. A VEHICLE HEALTH REPORT STATE THAT THERE IS A FAILURE IN THE OVERALL RESTRAINT SYSTEM THAT MUST BE FIXED IMMEDIATELY. STONEHAM FORD AND FORD CORPORATE HAS INDICATED THAT THEY WILL NOT ADDRESS THE PROBLEM UNLESS THE LIGHT IS ACTUALLY ON WHILE IT IS IN THE DEALERSHIP. I AM CURRENTLY CONSIDERING LEGAL OPTIONS RIGHT NOW FOR BREACH OF WARRANTY. *TR

I HAD A TIRE REPAIR FOR A NAIL IN AUG AT THE DEALERSHIP. SEPT 20TH RAN OVER A ROCK~ 8-10 IN ON THE DIRT ROAD AND SUSTAINED A FLAT TIRE. I HAD THE CAR TOED. SPARE APPLIED, BOUGHT 2 NEW FRONT TIRES AND WAS TOLD THAT THE LEFT REAR SHOCK WAS TOTALLY TORN OFF NEAR THE TOP, THIS WORK WAS DONE AT BELLE TIRE WHO ADVISED ME TO TAKE TO THE DEALERSHIP AS IT APPEARED TO HAVE FROZEN UP TO HAVE CAUSED THAT MUCH DAMAGE AND SHOULD BE UNDER MY WARRANTY. ALSO, I HAD NOT BEEN IN ANY ACCIDENTS. FORD TOLD ME THAT THE TECHNICIAN DID NOT FEEL THAT IT WAS DEFECTIVE. READING THAT THERE HAVE BEEN PROBLEMS WITH REAR SUSPENSION MOUNTS I QUESTION WHETHER THE MOUNT PROBLEM COULD HAVE CONTRIBUTED TO THE SHOCK BRAKING. *TR

FOLLOWING SERVICE PERFORMED FOR RECALLS FOR POSSIBLE COOLANT LEAK / ENGINE FIRE, ENGINE FAULT CODES FOR LOW COOLANT BEGAN TO DISPLAY. VISUAL CONFIRMATION OF LOW COOLANT IN RESERVOIR. ADDED COOLANT TO PROPER LEVEL SEVERAL TIMES AT WEEKLY INTERVALS WHILE DRIVING APPROX. 200 MILES PER WEEK. LOSS OF COOLANT WAS NOT AN ISSUE UNTIL THE RECALL SERVICING WAS DONE. THREE OR FOUR SERVICE VISIT ATTEMPTS TO FULLY DIAGNOSE AND RESOLVE HAVE RESULTED A REPLACED WATER PUMP (THAT LEAKED DURING PRESSURE TEST). THIS MOST RECENT LOW COOLANT ENGINE FAULT MESSAGE OCCURRED AFTER FOUR WEEKS POST-NEW WATER PUMP. I AM RETURNING FOR ANOTHER SERVICE VISIT IN AN ATTEMPT TO FULLY AND FINALLY RESOLVE THE ISSUE. *TR

ON 7/30/214 THE VEHICLE HESITATED AND THE ENGINE STALLED AT A STOP SIGN. I WAS ON A TRIP TO PENNSYLVANIA ON 8/19/2014 TAKEN TO MULLINAX FORD, 2317 S.R. 44, NEW SMYRNA BEACH, FL 32168 (866) 511-8666. NO CODES AND THEY COULD NOT DUPLICATE MALFUNCTION. AFTER A FEW DAYS CAR WAS RETURNED TO ME. ON 9/7/2014 THE VEHICLE HESITATED AND THE ENGINE STALLED AT A STOP SIGN. ENGINE RESTARTED NO CHECK ENGINE LIGHT(MIL). ON 9/15/2014 THE VEHICLE HESITATED AND THE ENGINE STALLED AT A STOP SIGN. ENGINE RESTARTED NO CHECK ENGINE LIGHT(MIL). ON 9/16/2014, TODAY, TAKEN TO MULLINAX FORD, 2317 S.R. 44, NEW SMYRNA BEACH, FL 32168 (866) 511-8666. CURRENTLY IN SHOP. CONTACTED FORD MOTOR COMPANY 9/16/2014, TODAY, THEY CREATED A CASE NUMBER [XXX]. STATED THAT FORD RECALL 14S17 WAS NOT APPLICABLE SINCE MY VIN INDICATES 4/19/2013 BUILD DATE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

ENGINE FAULT SERVICE NOW MESSAGE DISPLAYS ON INFORMATION CENTER. DEALER SAYS TO TURN OFF CAR, OPEN DOOR, CLOSE DOOR, COUNT TO 10, TURN CAR BACK ON AND MESSAGE IS GONE. MESSAGE REPEATED 2 DAYS LATER. *TR

CPSC: I1490148A. 2003 FORD ESCAPE. CONSUMER STATED THAT THE CAR HAS A FAILURE OF THE FORWARD SUBFRAME ASSEMBLY THAT CARRIES THE WHEEL JOINTS AND STEERING ARMS. *LN THE CONSUMER STATED THE RECALL WAS INTENDED TO INSTALL A CROSS-BRACE ON THE CONTROL ARM ATTACHMENT SO THAT IF THE SUBFRAME FAILED, THERE WOULD BE LESS OF A TENDENCY FOR MAJOR STEERING FAILURE. THE CONSUMER HAD THE BRACE INSTALLED IN JUNE 2014. ON SEPTEMBER 6, 2014, THE SUB FRAME FAILED WHILE HE WAS TURNING A CORNER AND HE WAS UNABLE TO STEER THE VEHICLE. FORTUNATELY, HE WAS ONLY GOING ABOUT 5-10 MPH. THE CONSUMER REFERENCED RECALL # 14V165000.

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT 25 MPH AND ATTEMPTING TO MAKE A TURN, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART. THE FAILURE OCCURRED ON THREE OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 6,000.

WHILE DRIVING VEHICLE TURNS OFF/ENGINE DIES AT ANY SPEED WITHOUT WARNING. IT HAS HAPPEN 6 TIMES. *TR

TL- THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT THE CRUISE CONTROL FAILED TO ENGAGE AND DISENGAGE INTERMITTENTLY. THE CONTACT EXPERIENCED AN ELECTRICAL SHORT WITH THE RADIO SHORTING OUT AS WELL. THE VEHICLE STALLED MULTIPLE TIMES AND THE CONTACT HAD TO MAKE SEVERAL ATTEMPTS TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO REPLACED THE WIRING HARNESS AND THE FAILURE RECURRED. THE CONTACT NOTICED THAT THE VEHICLE WAS IDLING ROUGH, THE CRUISE CONTROL WAS ENGAGED AND WAS STUCK MULTIPLE TIMES CAUSING THE VEHICLE TO ACCELERATE WHILE ATTEMPTING TO DISENGAGE THE CRUISE CONTROL FEATURE. THE VEHICLE ALSO STALLED MORE THAN FIVE TIMES AND THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS NOT SAFE TO DRIVE AND WAS PARKED AT THE CONTACTS RESIDENCE. THE VEHICLE WAS TOWED BY THE DEALER TO THE AUTHORIZED DEALER FOR FURTHER INSPECTION, DIAGNOSIS AND REPAIR. THE CONTACT WAS WAITING FOR A RESPONSE FROM THE AUTHORIZED DEALER WHO WAS CHECKING FOR APPROVAL FROM THE MANUFACTURER TO REPAIR THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE SEVERAL TIMES. THE APPROXIMATE FAILURE MILEAGE WAS 35,000. DYD