2013 FORD ESCAPE Complaints

WHILE TRAVELING DOWN A HIGHWAY AT APPROXIMATELY 50 MPH, OUR VEHICLE SUDDENLY LOST POWER, RED LIGHTS CAME ON THE DASHBOARD, VEHICLE CONTINUED RUNNING BUT GAS PEDAL DID NOT RESPOND. COASTED TO A STOP ALONG SHOULDER, TURNED VEHICLE OFF, WAITED A COUPLE OF MINUTES, RESTARTED WITHOUT INCIDENT. 12 VOLT PLUGS REMAINED OFF. CALLED FORD DEALERSHIP TODAY. THEY SAY THIS ISSUE WILL BE COVERED IN ANOTHER RECALL FROM FORD, HAS TO DO WITH THE ELECTRICAL WIRING HARNESS WHICH SHORTS OUT, HOWEVER REPLACEMENT PART NOT AVAILABLE AT THIS TIME. HAD WE BEEN ON THE FREEWAY IN SEATTLE AS WE WERE EARLIER IN THE DAY, THIS WOULD HAVE CAUSED A REAR END ACCIDENT FOR SURE. WE FEEL FORD HAS LEFT US WITH AN UNDEPENDABLE VEHICLE, SEVERAL RECALLS ALREADY AND NOW THIS VERY SERIOUS SAFETY ISSUE. WE NO LONGER FEEL WE CAN TRAVEL SAFELY IN THIS VEHICLE EVEN AFTER THIS NEXT RECALL IS REPAIRED. QUALITY CONTROL IS DEFINITELY ABSENT, WHO KNOWS WHAT ELSE WILL BE RECALLED AT THIS RATE. *TR

VEHICLE LOSES POWER (CHECK ENGINE, SERVICE ENGINE, AND BATTERY LIGHTS ILLUMINATED) WHILE DRIVING. BATTERY HAS BEEN CHANGED OUT BY THE DEALERSHIP, BUT THE PROBLEM CONTINUES ON A DAILY BASIS. SOMETIMES THE VEHICLE RESTARTS, BUT THE MAJORITY OF THE TIME, I HAVE TO GET THE VEHICLE JUMPED OFF. I HAVE LOST POWER ON THE HIGHWAY AS WELL ON BUSY URBAN STREETS. THE DEALERSHIP REFUSES TO ACKNOWLEDGE THAT THERE IS A SERIOUS ISSUE. *TR

MY VEHICLE WAS HESITATING ACTING LIKE IT WASN'T GETTING POWER AND THEN IT WOULD AND THEN IT WOULDN'T AT WHICH TIME THE CHECK ENGINE LIGHT WAS ON BUT THE SYNC ON THE VEHICLE WAS SHOWING ALL SYSTEMS ARE NORMAL. WE TOOK OUR VEHICLE TO A DEALERSHIP WHERE WE FOUND THERE WAS A RECALL THAT COULD DO THESE THINGS. HOW EVER THEY CANNOT FIX OR GUARANTEE THIS IS THE PROBLEM SINCE FORD CORPORATE HAS NOT TOLD THEM HOW TO CHECK THIS OR FIX IT. FORD DEALERSHIP. INFORMED US THERE HAS BEEN NO FATALITIES FROM THIS YET SO WE SHOULD BE OK TO TAKE THE CAR UNTIL THEY GET THIS INFORMATION OUT TO DEALERSHIPS SOMETIME IN LATE SEPTEMBER. THE FORD CORPORATE SAYS UNLESS THE DEALERSHIP FINDS IT UNSAFE THEN THEY WOULD FIGURE SOMETHING OUT. THE DEALERSHIP SAYS WITHOUT KNOWING WHAT TO CHECK THEY CANT SAY WHETHER IT IS SAFE OR UNSAFE. IF YOUR CAR CAN STALL AND POSSIBLY CAUSE AN ACCIDENT AS THEY SAY IN THE RECALL THAT SOUNDS PRETTY UNSAFE. OUR CAR IS NOW SITTING AT A DEALERSHIP BECAUSE NOBODY WILL FIX OR GUARANTEE THE SAFETY WITH THE RECALL BUT NO WAY TO GET IT FIXED. *TR

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE COULD BE RESTARTED. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE WIRING SPLICE KIT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 24,000.

THE CHECK ENGINE LIGHT COMES ON INTERMITTENTLY, AND STAYS ON FOR ABOUT 48 HOURS. WHEN I HAVE TAKEN IT TO THE DEALERSHIP THEY CANNOT FIND OUT WHY THE LIGHT IS COMING ON BECAUSE THE CODE IS NO LONGER VISIBLE. THE CAR IDLES ROUGH AND CUTS OFF WHEN THE CAR IS WARM AND I'M STOPPED IN TRAFFIC, AT A RED LIGHT FOR EXAMPLE. IT IS VERY DANGEROUS TO HAVE MY CAR CUT OFF IN INNER-CITY TRAFFIC. IT ALSO OCCURRED ONCE WHEN I WAS TRYING TO START THE CAR AFTER BEING OFF FOR ABOUT 20 MINUTES. I HAD TO START IT 3 TIMES IN ORDER FOR IT TO STAY ON. EACH TIME, IT IDLED VERY ROUGHLY AND CUT OFF WITHIN A FEW SECONDS. *TR

AS I AM DRIVING ALONG, MY CAR STARTS TO JUMP & SPUTTER & DIES. INFORMATION LIGHT COMES ON WITH "ENGINE FAULT, SERVICE IMMEDIATELY." I TAKE THE CAR IN TO THE FORD DEALER & HE TELLS ME THERE IS NOT A CODE SHOWING UP SO THEY CAN'T DO ANYTHING. I HAVE HAD MY ESCAPE TO THE FORD HOUSE 4 TIMES FOR THE EXACT SAME THING & EVERYTIME, NO CODE SHOWS UP. WHAT THE HECK? IF THE ENGINE DIES & IT TELLS YOU ENGINE FAULT SERVICE IMMEDIATELY HOW CAN THERE NOT BE A CODE SHOW UP? WE WERE ON VACATION THIS WEEKEND AND IT DIES 4 TIMES WHILE WE ARE GONE. I WAS NEARLY REAR-ENDED SEVERAL TIMES BECAUSE IT IS NEVER AT THE SAME RATE OF SPEED! SOMETIMES I AM SITTING AT A RED LIGHT, SOMETIMES I AM DRIVING IN TOWN AT 30 MPH, SOMETIMES I AM ON THE INTERSTATE AT 75 MPH. THIS IS EXTREMELY DANGEROUS FOR ONE THING I COULD BE HIT FROM BEHIND & INJURED ALONG WITH MY FAMILY & GRANDSON, FOR ANOTHER THING WHEN IT DIES, I LOSE MY STEERING & MY BRAKES. NOT GOOD WHEN YOU ARE IN HILL COUNTRY EITHER. I AM TIRED OF FORD NOT DOING ANYTHING ABOUT THIS! I GUESS THEY ARE GOING TO WAIT UNTIL PEOPLE GET KILLED BEFORE THEY FINALLY DO SOMETHING ABOUT IT! SAVING MONEY TO TRADE VEHICLES BEFORE SOMETHING HAPPENS TO MY FAMILY! I ONLY HAVE 21,000 MILES ON THIS VEHICLE AND I THINK IT IS A TOTAL OF 8 TIMES THIS HAS HAPPENED IN THE 13 MONTHS I HAVE OWNED THIS VEHICLE. *TR

VEHICLE TOWED TO FORD ON 7/3/14 FOR FUEL LEAK. ALSO TOLD FORD THAT FUEL RANGE CONSUMPTION GAUGE WAS NOT WORKING RIGHT. FORD WAS UNABLE TO VERIFY FUEL LEAK CONCERN BUT DID THE 13S12 OVERHEATING AND 14S03 HANDLE RECALLS. ON 7/19/14 LOW COOLANT LIGHT CAME ON. CALLED FORD AND THEY SAID THAT IT WAS AN AIR POCKET IN THE COOLANT SYSTEM AND TO ADD DISTILLED WATER AND DRIVE IT TO FORD. THE DEALERSHIP DRAINED THE COOLANT, ADDED COOLANT AND PRESSURIZED TO CHECK THE SYSTEM. EXPLAINED TO FORD THAT OUR DAUGHTER WAS TAKING THE CAR ON A 500 MILE ROAD TRIP THAT AFTERNOON. THEY REASSURED US IT WAS FIXED AND THAT SHE WOULD NOT HAVE AN ISSUE, BUT IF SHE DID, SIMPLY ADD DISTILLED WATER AGAIN TO RESOLVE. LATER ON 7/19/14, AFTER DRIVING 150 MILES OF THE TRIP, THE TEMPERATURE GAUGE RAPIDLY JUMPED FROM NORMAL TO HOT AND THE ENGINE OVERHEATED. ROADSIDE ASSIST. TOWED TO THE CLOSEST FORD DEALERSHIP. THIS NEW DEALERSHIP SAID THE VEHICLE HAD SO MANY PROBLEMS THAT THEY WERE GOING TO HAVE SOMEONE FROM FORD TO COME LOOK AT IT. THE NEW DEALERSHIP FAXED US THE LIST OF WHAT WAS WRONG WITH OUR VEHICLE: LEAKING WATER PUMP, LEAKING TURBO COOLANT TUBE, TURBO COOLANT BANJO BOLT LOOSE, HOSE CLAMP ON TURBO COOLANT TUBE NOT RELEASED, COOLANT STAND PIPE NOT BOLTED, ENGINE HARNESS TAPED BUT NOT SECURED TO ENGINE COVER, COOLANT STAND PIPE HARNESS NOT PROPERLY SECURED, BATTERY CABLE REROUTING NOT PERFORMED, FOAM PROTECTION NOT APPLIED TO COOLANT LEVEL MODULE, ACTIVE GRILL SHUTTERS NOT REMOVED AT ALL, THERMOSTAT HOUSING BOLTS LOOSE, CV BOOT RIPPED, BOLTS ON OIL DEFLECTOR NOT TIGHT TO SPECS. FORD SAYS THEY REPAIRED THE VEHICLE BUT WE TOLD THEM WE COULD NOT RISK OUR LIVES ANY MORE WITH THIS DEFECTIVE VEHICLE. ON 7/29/14 WE EXPLAINED EVERYTHING TO FORD, SENT THEM THE LIST, GOT A CASE NUMBER AND REQUESTED THAT FORD BUY BACK THE VEHICLE. ON 8/8/14 FORD DENIED OUR REQUEST. WE ARE TOO SCARED TO PICK UP THE VEHICLE. *TR

I BUY FORD ESCAPE 2013,SE ECOBOOST 1,6 IN FEBRUARY 2013.PAY $ 29,00,BRAND NEW.AFTER 10 MONTHS SEND ME RECALL NOTICE(13V583,14V-239,14V-237,14V164000) AFTER RECALL VALUE FOR MY CAR DROP DOWN 50%.WHO REFUND MY .AFTER FIX MY CAR ,MY CAR ,NO NOW CAR,THIS IS FIXED CAR.WHO AGREE FOR SELL WITH NO GOOD CONDITION CAR. *TR

IN ORDER TO PARK IN THE SINGLE BAY OF OUR THREE CAR SIDE ENTRY ATTACHED GARAGE, YOU HAVE TO PULL UP TO THE POST BETWEEN THE DOUBLE AND SINGLE BAYS, BACK UP AND PULL FORWARD. AFTER PULLING TO ABOUT ONE FOOT FROM THE GARAGE SUPPORT POST AND BRINGING THE VEHICLE TO A COMPLETE STOP, I ATTEMPTED TO SHIFT FROM DRIVE TO REVERSE. THE ESCAPE SUDDENLY ACCELERATED INTO THE POST AND OUR EXPEDITION PARKED IN THE RIGHT HAND SIDE OF THE DOUBLE BAY. IT FELT LIKE I HAD BEEN SLAMMED INTO FROM BEHIND. WITH THE ENGINE RACING I WAS ABLE TO USE THE START/STOP BUTTON TO STOP THE ENGINE. THE POST WAS DRIVEN OVER THREE FEET INTO THE GARAGE AND THE EXPEDITION WAS HIT WITH SO MUCH FORCE THAT IT JUMPED ABOUT AN INCH ONTO THE CEMENT CURB IN FRONT OF THE GARAGE. HITTING THE EXPEDITION PREVENTED THE GARAGE POST (WOOD AND BRICK) FROM TOTALLY COLLAPSING. THE ESCAPE HAS THE 1.6L ECO-BOOST ENGINE AND WAS PURCHASED IN OCT. 2012. IT HAS BEEN DRIVEN ONLY 5,904 MILES. AT 5,672 MILES THE DEALERSHIP HAD THE VEHICLE FOR THREE DAYS FOR THREE RECALLS 13S12, 14S04 AND 14S03. *TR

THE ENGINE HAD BEEN IDLEING A LITTLE ROUGH AND STALLED AT A STOP LIGHT. IT RESTARTED AND THEN IT WOULD IDLE ROUGH AND LIKE IT WAS GOING TO STALL AGAIN. IT HAS STALLED A TOTAL OF 3 TIMES IN THE LAST 3 DAYS AND IS IDLEING ROUGH. FORD DEALER SERVICE DEPT. NOT OPEN TO GET LOOKED AT. THIS IS OUT OF THE BLUE AND WHEN I RAN AN ENGINE DIAGNOSTIC IT CAME BACK NORMAL. I DONT TRUST THIS CAR NOW AND AM IN THE PROCESS OF TRYING TO TRADE IT FOR A NEW TOYOTA, BUT I AM NOT SURE I WILL BE ABLE TO GET RID OF THIS VEHICLE. I SEE FORD HAS HAD SEVERAL ISSUES WITH THIS AND SO FAR THEY CANT FIND ANYTHING WRONG. *TR