2013 FORD ESCAPE Complaints

RECALL 13V583 FOR THE 1.6L ENG FIRE WAS ACCOMPLISHED 05-12-14.I DROVE THE ESCAPE HOME AND NOTICED THE LOWER LEFT CORNER OF THE TRIP DISPLAY PAGE,THE HOURS DRIVEN WAS REPLACED WITH MPG DISPLAY. THE NUMBERS KEPT RECALCULATING A SET OF NUMBERS EVERY SECOND ,THIS CONTINUED AS LONG AS ENGINE IS RUNNING.THE UPPER RIGHT CORNER OF TRIP PAGE ALSO HAS MPG WHICH IS THE NORMAL LOCATION FROM DAY ONE.BUT NOW COUNTS DOWN IN TENTHS AS CAR IS AT IDLE.THE DEALER TOLD ME ALL THIS IS PART OF NEW SOFTWARE. THE FIX SHOULD BE TO HAVE THE UPPER HAND CORNER SHOW MPG HOLDING AT IDLE AND LOWER LEFT CORNER DISPLAY HOURS DRIVEN NOT ANOTHER MPG CALCULATING NEW NUMBERS EVERY SECOND.THIS HAS BEEN REPORTED BY OTHER OWNERS OF THE ESCAPE TO DEALER. *TR

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 40 MPH, THE CONTACT WAS ADVISED BY ANOTHER DRIVER THAT SMOKE EMITTED FROM UNDERNEATH THE VEHICLE. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD WHERE FLAMES WERE SEEN FROM UNDER THE HOOD. WHEN THE CONTACT MOVED AWAY FROM THE VEHICLE IT EXPLODED. THERE WERE NO INJURIES. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 27,000. RK

TL* THE CONTACT OWNS A 2003 FORD ESCAPE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 5 MPH, THE VEHICLE STARTED MAKING A CLANKING NOISE. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD. WHEN THE VEHICLE WAS OBSERVED THE FRONT TIRES WERE BENT OUTWARD. THE VEHICLE WAS TOWED TO A DEALER WHO STATED THAT THE UNDER PAN NEEDED TO BE REPLACED IN ORDER TO REPAIR THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER 14V165000(STRUCTURE, FRAME AND MEMBERS); HOWEVER, IT DID NOT COMPLETELY REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 79,000.

THE AIR BAG CONTROLLER ON OUR 10-MONTH-OLD 2013 FORD ESCAPE, PURCHASED NEW ON JULY 4, 2013, HAS FAILED. THE AIR BAG INDICATOR LIGHT CAME ON CONSTANTLY. THIS IS THE 3RD MAJOR PROBLEM WE HAVE EXPERIENCED WITH THIS VEHICLE, INCLUDING THE 13S12 FIRE SAFETY RECALL, WHICH ALSO AFFECTED IT. SO, OUT OF THE BLUE, THE AIR BAG STOPPED WORKING ON A NEARLY NEW VEHICLE. THE FORD DEALER DETERMINED THAT THE RCM MODULE (RESTRAINT SYSTEM CONTROL MODULE) HAD FAILED AND REPLACED IT. SINCE THERE HAVE BEEN SEVERAL PROBLEMS WITH THIS VEHICLE FROM THE BEGINNING, I ASKED IF THERE WAS A RECALL RELATED TO THE AIR BAG CONTROLLER MODULE FAILURE. I WAS TOLD "NO, IT IS LIKELY A 1-IN-1000 TYPE OF FAILURE [SIC]". I SUSPECT OTHERWISE. UNFORTUNATELY, WITH THE 2013 FORD ESCAPE, THE AIR BAG LIGHT CAN EITHER FAIL TO LIGHT, FLASH OR COME ON CONSTANTLY. OURS DID NOT FLASH, AND IS AMBER, SO WE DROVE IT FOR A WEEK BEFORE WE NOTICED THE LIGHT WAS ON. HOWEVER, A PREMATURE FAILURE OF THE RCM MODULE AT 10 MONTHS OF AGE AND 8600 MILES IS INDICATIVE TO ME OF ANOTHER POTENTIAL RECALL ISSUE. I AM ASKING THAT NHTSA INVESTIGATE FURTHER TO DETERMINE IF THERE IS A SIGNIFICANT NUMBER OF AIR BAG RCM MODULE FAILURES ON THE 2013 FORD ESCAPE. THIS IS, IN MY OPINION, A MAJOR LIFE SAFETY HAZARD. I AM VERY GRATEFUL TO THE NHTSA STAFF FOR THE EXCELLENT WORK THEY DO TO PROTECT CONSUMERS FROM SAFETY ISSUES WITH AUTOMOBILES, SUCH AS THE 13S12 FORD ESCAPE RECALL, THE REPAIRS FOR WHICH WERE JUST COMPLETED ON OUR CAR. THANKS FOR ALL YOU DO TO KEEP CONSUMERS SAFE! *TR

2013 FORD ESCAPE. CONSUMER WRITES IN REGARDS TO "ENGINE FAULT- SERVICE NOW" WARNING APPEARED ON THE DASH WHEN STARTING VEHICLE. CONSUMER STATES VEHICLE STALLED AND LOST ALL POWER. *SMD THE CONSUMER STATED THE FIRST ENGINE FAULT LIGHT HAPPENED IN OCTOBER 2013. HE TURNED THE ENGINE OFF AND RE-STARTED IT AGAIN, AND THE LIGHT DIDN'T COME BACK ON. THE SECOND FAULT OCCURRENCE AS HE WAS LEAVING THE HOUSE IN MID-FEBRUARY. THE VEHICLE MOVED VERY SLUGGISHLY AND DIDN'T APPEAR TO BE GETTING ANY POWER. ON MARCH 15, 2014, THE VEHICLE STALLED AND LOST ALL POWER. THE ONLY MESSAGE THAT DISPLAYED SAID TO PUT THE VEHICLE IN PARK. FORTUNATELY, THE VEHICLE STARTED AGAIN. THE VEHICLE WAS TAKEN TO THE DEALER, BUT A DIAGNOSTIC TEST DIDN'T REVEAL ANY PROBLEMS. THE DEALER KEPT THE VEHICLE FOR 2 WEEKS, WITH NO SUCCESS IN FINDING A PROBLEM. THE NEXT MORNING, THE ENGINE FAULT SERVICE NO ERROR MESSAGE APPEARED ON THE DASH. WHEN HIS WIFE ATTEMPTED TO DRIVE AWAY, THE VEHICLE ACCELERATED SHARPLY AND TOOK OFF DOWN THE ROAD AT A HIGH RATE OF SPEED, LEAVING HER WITH NO CONTROL OF THE ACCELERATION OR SPEED OF THE VEHICLE. SHE APPLIED THE BRAKES, AND THE VEHICLE STOPPED. THE CONSUMER DROVE THE VEHICLE TO THE DEALER, AND ON THE WAY THERE, IT REPEATEDLY SPUTTERED AND THEN IT SUDDENLY ACCELERATED AND LUNGED FORWARD ALL THE WAY TO DEALER. EVEN THE ENGINE FAULT CODE DISPLAYED ON THE DASH, THE MECHANIC WAS UNABLE TO GET AN ERROR CODE ON THE COMPUTER. THE MECHANIC TEST DROVE THE VEHICLE WITH THE CONSUMER, AND IT WAS THEN THE VEHICLE EXHIBITED EVERYTHING THE CONSUMER WAS REFERRING TO. WHEN THEY RETURNED, THE MECHANIC, HOOKED THE COMPUTER BACK TO THE VEHICLE, AND AN ERROR SHOWED A HARNESS ISSUE, WHICH WAS RELATED TO A WIRE SPLICING INTO TWO WIRES, WHICH SOMEHOW BECAME TANGLED DURING ASSEMBLY. *JB

*1:THE FIRST TIME EXPERIENCED A PROBLEM, I WAS DRIVING A STRETCH OF LEVEL ROAD, APPROX 40 MPH, AND HEARD A POP SOUND, I CALLED THE FORD DEALERSHIP SERVICE AND I WAS TOLD IF NO WARNING LIGHT CAME ON .. NOT TO WORRY AND JUST LET THEM KNOW IF THE LIGHT COMES ON. IT WAS OKAY TO DRIVE. I ALREADY HAD VERY LOW GAS MILEAGE, BUT WAS INFORMED THAT I NEEDED TO GIVE IT 5-10K MILES TO BREAK IN"... HOWEVER, I SOON NOTICED A DROP IN MILES AFTER POP, BUT WAS CONTINUED TO BE TOLD TO NOT WORRY ABOUT IT.. "NEEDS 5-10K MILES TO BREAK IN" THEN TOLD "IT'S A BIG ENGINE, IT NEEDS UP TO 20K MILES TO BRAKE IN", ETC...). I HAVE TAKEN THE CAR IN SEVERAL TIMES TO BE CHECKED AND THEY KEEP SAYING THAT THEY CHECKED EVERYTHING AND CANNOT FIND ANYTHING WRONG WITH IT. THE MILEAGE CONTINUES TO BE EXTREMELY POOR (CURRENTLY 11.4-15MPG IN CITY AND HWY... ON A REALLY LONG STRAIGHT NON-STOP DRIVE I MIGHT PEAK AT 21MPG- THIS CAR IS SUPPOSE TO GET 22 CITY AND 30 HIGHWAY). LAST YEAR I SPOKE WITH REGIONAL REP AT FORD WHO CONCURRED THAT THE MILEAGE WAS BAD AND SAID THEY WOULD FIND OUT WHAT WAS WRONG AND FIX IT. NO FOLLOW THROUGH ON THEIR PART. SEVERAL ATTEMPTS TO CONTACT RESULTED IN NO CALL BACK. **2: THE OTHER ISSUE IS THE LACK OF PICK UP POWER. THERE IS A DELAY THAT IS A SAFETY CONCERN FOR ME.... AS I HAVE HAD NEAR MISSES AS NOT BEING ABLE TO GET OUT OF THE WAY OF A MERGING TRUCK... BECAUSE THE CAR HESITATES BRIEFLY WHEN YOU PUSH ON THE GAS... THEN LURCHES FORWARD. I GOT THE LARGER ENGINE (2.0L 14 GTDI TITANIUM ECO BOOST) BECAUSE I WANTED TO MAKE SURE THAT I HAD ENOUGH POWER TO MOVE WHEN I NEED TO. THIS HESITATION HAPPENS A LOT. BUT AGAIN, THE DEALER SERVICE DEPT SAY THAT THEY CANNOT REPLICATE IT, NOR FIND ANYTHING WRONG. THE MECHANIC INFORMED ME THAT THE DELAY IS JUST THE WAY ALL THE NEW CARS ARE NOW BECAUSE THE GAS PEDAL GOES THROUGH A RELAY SYSTEM NOW, NOT DIRECTLY CONNECTED TO THE FUEL. *TR

WHEN I BRAKE TO SLOW DOWN THE CAR FOR A RED-LIGHT STOP THE ENGINE SHUT DOWN BEFORE THE CAR WAS COMPLETELY STOPPED. THIS HAPPENED 3 TIMES IN THE 4/20 WEEK. FORD SERVICE COULDN'T FIND WHAT'S WRONG BECAUSE THEY COULDN'T "REPRODUCE" THE PROBLEM. ANOTHER SAFETY ISSUE IS THE PASSENGER AIRBAG. THE AIRBAG-OFF WARNING SIGN ALWAYS LIT UP RANDOMLY WHEN MY SON SITS IN THAT SEAT. MY SON IS SLIGHTLY OVER 100 LBS. FORD PEOPLE SAID HE HAS TO SIT STRAIGHT UP, WHICH I THINK IS RIDICULOUS AND OUTRAGEOUS. *TR

ONE DAY WHEN I STARTED MY CAR IT CAME UP WITH THE ERROR MESSAGE "ENGINE FAULT, SERVICE VEHICLE NOW!". I GOT A FRIGHT, RESTARTED THE CAR AND THE ERROR MESSAGE WAS GONE AND I COULD DRIVE IT HOME. THE NEXT DAY THE MESSAGE CAME UP AGAIN, I TRIED TO DRIVE IT AND IT WAS CLUNKY AND WOULDN'T GO PAST FIRST GEAR. I PULLED OVER AND RESTARTED THE CAR AND IT WORKED FINE AGAIN. IT HAPPENED AGAIN THE FOLLOWING DAY SO I TOOK IT INTO THE SERVICE CENTER. THE SERVICE CENTER WAS UNABLE TO RECREATE THE PROBLEM AND COULD NOT FIND ANYTHING WRONG IN THE CAR. THEY LOOKED INTO THE CAR COMPUTER'S LOGS AND COULDN'T FIND ANYTHING THERE EITHER. SINCE THEN THE PROBLEM HAS HAPPENED 9-10 TIMES AND IT IS UNSAFE FOR ME AND MY FAMILY TO DRIVE WHEN THE CAR IS REPORTING THE ERROR. WE CANNOT DRIVE IT WHILE THE ERROR IS ON AND THE DEALERSHIP SAY THEY CANNOT FIX IT UNLESS THE ERROR IS SHOWING. *JS

ENGINE CAUGHT FIRE DUE TO A FORD RECALL NOTICE, BURNING VEHICLE. VEHICLE IS A TOTAL LOSS. FORD DID NOT HAVE THE REPLACEMENT PARTS AVAILABLE TO REPAIR THE VEHICLE AT THE TIME OF LOSS. AS OF THIS DATE (APRIL 26) FORD HAS NOT ACCEPTED RESPONSIBILITY FOR THIS FIRE LOSS. *TR

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT MENTIONED THAT WHILE DRIVING 25 MPH, THE CHECK ENGINE WARNING LAMP ILLUMINATED AND THE VEHICLE STALLED. THE CONTACT MENTIONED THAT THE VEHICLE WAS REPAIRED UNDER RECALL NHTSA CAMPAIGN NUMBER: 13V584000 ( FUEL SYSTEM, GASOLINE) AND WEEK LATER THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO THE DEALER. THE MANUFACTURER MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 15,500. UPDATED 7/8/14 MA ALSO, THE ENGINE OVERHEATED.