2012 FORD ESCAPE Complaints

TL* THE CONTACT OWNS A 2012 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (FLOOD FORD LINCOLN, 21 WOODRUFF AVE, NARRAGANSETT, RI 02882, (401) 515-2700) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PART WAS TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

WHILE DRIVING, EVERYTHING CUT OFF. I COULD NOT ACCELERATE, THE POWER STEERING TURNED OFF, AND I HAD TO TRY AND SAFELY PULL OVER. LUCKILY, EACH TIME I WAS IN A POSITION WHERE I COULD PULL OVER SAFELY. RESTARTED THE VEHICLE AND EVERYTHING SEEMED NORMAL. THIS IS EXTREMELY SCARY AND UNBELIEVABLY DANGEROUS!!! PLEASE FORD, DO SOMETHING ABOUT THIS! HAVE TAKEN IT IN FOR SERVICE AND NO CODE CAN BE FOUND AND EVERYTHING PASSES THE DIAGNOSTIC TESTS. WHAT CAN BE DONE??

TL* THE CONTACT OWNS A 2012 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE) IN DECEMBER OF 2017. THE CONTACT CALLED THE MANUFACTURER AND WAS INFORMED THAT PARTS WERE NOT AVAILABLE TO COMPLETE THE RECALL REPAIR. THE MANUFACTURER COULD NOT CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC SINCE PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2012 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V770000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME AS THE RECALL NOTICE WAS RECEIVED OVER FIVE MONTHS AGO. THE DEALER (SANDERSON FORD, 6400 N 51ST AVE, GLENDALE, AZ 85301) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND WAS UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2012 FORD ESCAPE. WHILE DRIVING UNKNOWN SPEEDS, THE VEHICLE STALLED. ADDITIONALLY, WHILE DRIVING 25 MPH, THE VEHICLE SHOOK AND STALLED AND THE WRENCH WARNING INDICATOR ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED TYLER FORD (2626 S SOUTHWEST LOOP 323, TYLER, TX 75701) AND BILL MCRAE FORD LINCOLN (1511 E RUSK ST, JACKSONVILLE, TX 75766 903-586-2241) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 83,000. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2012 FORD ESCAPE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN JANUARY OF 2018. THE CONTACT SPOKE WITH GILLESPIE FORD (18834 GRAND AVENUE, LAKE VILLA, IL 60046, (847) 244-9500) SEVERAL TIMES REQUESTING INFORMATION ON PART AVAILABILITY. THE DEALER STATED THAT PARTS WERE UNAVAILABLE; HOWEVER, THE MANUFACTURER INFORMED THE CONTACT THAT THE PART WAS AVAILABLE FOR THE RECALL REPAIR. WHEN THE FUEL TANK WAS FILLED, THE VEHICLE EMITTED A FUEL ODOR WHILE PARKED. THE APPROXIMATE FAILURE MILEAGE WAS 40,000. PARTS DISTRIBUTION DISCONNECT. *TT

SINCE JAN. 2018, WHEN I RECEIVED MY RECALL NOTICE, AND DESPITE MULTIPLE COMPLAINTS TO MY FORD DEALER AND FORD CUSTOMER SERVICE, FORD HAS NOT SUPPLIED THE PARTS TO FIX MY RECALL. THEY HAVE NO SOLUTION AND NO EXPLANATION OF A REASONABLE TIME FRAME THAT I CAN HAVE THIS REPAIR DONE! SIMPLY UNACCEPTABLE!! MY FUEL MODULE MAY CRACK AND CAUSE A FIRE!!!!

MADE A COMPLETE STOP AT AN INTERSECTION AND EXPERIENCED A TOTAL LOST OF POWER STEERING. CAN'T DRIVE VEHICLE, CAN'T STEER IT.

TL* THE CONTACT OWNS A 2012 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V77000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME AS THE RECALL NOTICE WAS RECEIVED OVER SIX MONTHS AGO. THE DEALER (COURTESY FORD LINCOLN, 1313 NE 122ND AVE, PORTLAND, OR 97230) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT RECENTLY RECEIVED A POSTCARD FROM TK HOLDINGS, ALERTING HIM THAT THEY FILED FOR BANKRUPTCY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

2012 FORD ESCAPE. CONSUMER WRITES IN REGARDS TO FUEL DELIVERY MODULE SAFETY RECALL. *LD THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE RECALL REPAIR. *JS