2013 FORD ESCAPE Complaints

WHEN I TRIED AGAIN TO START UP MY CAR TODAY, THE POWERTRAIN WAS PRODUCING SMOKE. FORD AGREED TO BUYBACK MY CAR IN MID DECEMBER 2013 BUT THEY HAVE STILL NOT BEEN FOLLOWING THROUGH ON THEIR WRITTEN CONTRACT. I HAVE CONTACTED FORD'S RAV DEPT ALONG WITH EMAILING FORD'S TIER1 CUSTOMER SUPPORT EVERYTIME MY CAR HAS CAUGHT ON FIRE. I HAVE ALSO LET THE DEALER KNOW OF MY ISSUES. I HAVE TWEETED TO @FORD, @FORDSERVICE, @FORDESCAPE ABOUT MY CAR. THEY ARE AWARE MY CAR'S OVERHEATING AND TRANSMISSION ISSUES. NO ONE FROM FORD HAS OFFERED TO PUT ME IN A LOANER CAR WHILE THEY TRY TO REISSUE MY 'LOST' BUYBACK CHECK. THEY'D RATHER ME DRIVE AROUND A CAR THAT CATCHES ON FIRE. I SUSPECT THEY ARE TRYING TO HIT A QUARTERLY GOAL AND ARE STALLING TO Q2. I PAID CASH FOR MY CAR SO I'M SURE MY BUYBACK IS IMPACTING THEIR BUDGETING. THE SMOKE FROM THE POWERTRAIN TRIGGERED MY ASTHMA. *TR

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, SMOKE WAS SEEN COMING FROM UNDER THE HOOD. THE CONTACT EXITED THE VEHICLE AND MOMENTS LATER, FLAMES HAD ENGULFED THE VEHICLE. THE FIRE DEPARTMENT WAS CALLED TO THE SCENE AND EXTINGUISHED THE FIRE . THE VEHICLE WAS DESTROYED DURING THE INCIDENT AND A POLICE REPORT WAS FILED AT THE SCENE. THE VEHICLE WAS NOT DIAGNOSED TO DETERMINE THE CAUSE OF THE FIRE. THE MANUFACTURER WAS NOTIFIED BUT NO SOLUTION WAS OFFERED. THE FAILURE MILEAGE WAS 33,000.

FOR A YEAR I HAVE BEEN GETTING OIL BURNING FUMES INSIDE OF THE VEHICLE WHEN IDLING OR TRAVELING AT SLOW SPEEDS. THE SMELL ALSO LINGERS OUTSIDE THE VEHICLE FOR MANY HOURS AFTER PARKING IT IN THE GARAGE. THIS SMELL IS GIVING HEADACHES TO PEOPLE IN THE CAR. I HAVE TAKEN IT TO MY DEALER TWICE AND THEY HAVE SAID NOTHING IS WRONG THIS IS A NORMAL SMELL CAUSED BECAUSE THE TURBO OPERATES VERY HOT. I HAVE FOUND MANY POSTS ON THE INTERNET ABOUT OTHERS EXPERIENCING SIMILAR PROBLEMS. I AM CONCERNED ABOUT A POSSIBLE FIRE SINCE SOME MODELS OF THIS VEHICLE HAVE HAD OIL LEAK FIRE PROBLEM RECALLS. *TR

DRIVING IN PARKING LOT FAN SPEED ACCELERATED AND THEN ENGINE SHUT OFF. I TRIED STARTING AGAIN 3 TIMES AND THE SAME THING HAPPENED. I CALLED AAA AND HAD THE CAR TOWED TO HYUNDAI DEALERSHIP IN RENO WHERE WE PURCHASED THE CAR. THERE WAS A SMELL OF BURNING IN THE ENGINE. THE DEALER REPORTED THE SMOKE WAS COMING FROM UNDER THE HOOD OF THE AIR COMPRESSOR CLUTCH COIL IS INTERNAL SHORT CAUSE BURNING SMOKE. THEY RECOMMENDED REPLACING THE AIR COMPRESSOR. FORD SAID MY CAR IS NOT INCLUDED IN THEIR RECALL LIST. *TR

WHEN I TRIED TO START UP MY CAR TODAY, THE POWERTRAIN WAS PRODUCING SMOKE. FORD AGREED TO BUYBACK MY CAR IN MID DECEMBER 2013 BUT THEY HAVE NOT BEEN FOLLOWING THROUGH ON THEIR WRITTEN CONTRACT. I HAVE CONTACTED FORD'S RAV DEPT, I HAVE TWEETED TO @FORD, @FORDSERVICE, @FORDESCAPE ABOUT MY CAR'S ISSUES YET THEY HAVE NOT CONTACTED ME BACK ABOUT WHERE MY REPURCHASE CHECK IS AT OR TRY TO GET ME A REPLACEMENT VEHICLE WHILE THIS PROCESS IS OCCURRING. THEY ARE AWARE MY CAR'S OVERHEATING AND TRANSMISSION ISSUES. *TR

MY AUTOMATIC TRANSMISSION IS NOT SHIFTING WHEN I DRIVE UPHILL AND IT'S CAUSING THE ENGINE TO REV AT REDLINE. WHEN I WAS DRIVING BACK FROM LA OVER THE WEEKEND, THE CAR STRUGGLED THE ENTIRE DRIVE. SOMETHING WAS BURNING UNDER THE HOOD. THE ENGINE WAS ALSO OVERHEATING WHILE DRIVING UPHILL. FORD AGREED TO BUYBACK THIS DEATH TRAP IN MID DEC 2013 BUT THEY HAVE BEEN STALLING THE ENTIRE PROCESS. APPARENTLY MY CHECK IS MISSING. I DON'T WANT TO BE IN THIS CAR WHEN EITHER IT BURST INTO FLAMES, THE TRANSMISSION OR ENGINE SEIZES. *TR

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT WHILE IDLING AT A STOP LIGHT, THE VEHICLE BEGAN TO OVERHEAT AS THE CHECK ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE COOLANT HOSE ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE CHECK ENGINE LIGHT ILLUMINATED AGAIN. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THEY STATED THAT THERE WAS COOLANT IN CYLINDER 4 AND THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 14,000.

I PURCHASED THIS CAR BRAND NEW JANUARY 4,2013 AT TOM DENCHEL FORD PROSSER, WASHINGTON. ALL RECALLS HAVE BEEN VERY SERIOUS - ENGINE WILL CATCH FIRE. I DON'T FEEL SAFE DRIVING THIS CAR. I BELIEVE FORD SHOULD HAVE TO RECALL EVERY ONE OF THESE 2013 FORD ESCAPE'S. THE ENGINE HAS A HUGE POTENTIAL OF CATCHING ON FIRE. THE FIRST RECALL I BELIEVE WAS THE "FUEL PUMP/FILTER WAS INCORRECTLY INSTALLED" AND WOULD CAUSE AN ENGINE FIRE. IT SEEMS THIS CAR WAS INCORRECTLY PUT TOGETHER. THESE CARS SHOULD BE TAKEN OFF THE ROAD BEFORE CONSUMERS LOSE THEIR LIVES. I DON'T FEEL SAFE DRIVING THIS POS VEHICLE. IT JUST SEEMS THERE IS ONE RECALL AFTER ANOTHER. IF THERE IS A CONSUMER CLASS ACTION LAWSUIT PERTAINING TO THIS VEHICLE I WOULD LIKE TO KNOW OF IT SO I CAN GET ON THE LIST. *TR

MY VEHICLE'S REAR RUNNING LIGHTS FAILED AT NIGHT. THE CAR HAS AUTOMATIC HEADLIGHT CONTROLS, AND EVEN AFTER CYCLING THE LIGHT SWITCH SEVERAL TIMES (OFF-PARKING-ON-AUTO), I WAS UNABLE TO GET THE RUNNING LIGHTS TO ILLUMINATE. THE ISSUE CLEARED UP AFTER LEAVING THE CAR PARKED OVERNIGHT, HOWEVER THE FOLLOWING DAY, THE PASSENGER SIDE LIGHT FAILED TO ILLUMINATE. BOTH BULBS CHECKED OUT FINE. *TR

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 12V551000 (ENGINE AND ENGINE COOLING) AND STATED THAT THE RECALL HAD SURPASSED A REASONABLE TIME FOR REPAIR. THE CONTACT TOOK THE VEHICLE TO THE DEALER TO BE DIAGNOSED, AND WAS ADVISE THAT THE PART WAS NOT AVAILABLE FOR REPAIR. THE MANUFACTURER WAS CONTACTED AND COULD NOT ADVISE WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT ALSO MENTIONED THAT WHILE DRIVING 70 MPH, COOLANT BEGAN LEAKING AND CAUSED THE ENGINE TO SEIZE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 1,500. THE VIN WAS NOT AVAILABLE.